Inxi output: wrong serial number of mainboard

Support Software & Applications
1

Hi there,

the shell command inxi gives a serial number for my mainboard, which is definitely wrong - the model however an firmware version are correct:

$ sudo inxi -Fy
[sudo] Passwort für stefan: 
System:
  Host: columbo Kernel: 6.17.1-0-MANJARO arch: x86_64 bits: 64
  Desktop: Xfce v: 4.20.1 Distro: Manjaro Linux
Machine:
  Type: Desktop Mobo: ASUSTeK model: PRIME X570-P v: Rev X.0x
    serial: 210585119901143 UEFI: American Megatrends v: 5031 date: 01/13/2025
CPU:
  Info: 8-core model: AMD Ryzen 7 5700X bits: 64 type: MT MCP cache: L2: 4 MiB
  Speed (MHz): avg: 1743 min/max: 562/4666 cores: 1: 1743 2: 1743 3: 1743
    4: 1743 5: 1743 6: 1743 7: 1743 8: 1743 9: 1743 10: 1743 11: 1743 12: 1743
    13: 1743 14: 1743 15: 1743 16: 1743

Is this a bug?

Kind regards,

steve1

2

Same serial in sudo dmidecode -t baseboard?

3

Yes, the numbers are the same.

4

So I believe in theory this is what the motherboard firmware spits out.

It may not be the ‘real one’ but another internal one not related to the one you think?

5

OK, I found the correct serial number on the box - no idea where the one above comes from.

6

It’s possible the boards and boxes got mixed up during packing; a clue might be if the serial numbers are of the same length & format?

7

No, the format is different, and the real number contains also letters.

8

This is not an uncommon phenomenon.

Sometimes there are several sequences used to identify a product. A serial number, product code, model, packing id. A different revision number might even change the way these are displayed. Sometimes a string can refer to a range of products.

If it’s of that great a concern, I’d suggest contacting wherever you bought the mainboard from (or even ASUS themselves) for some clarification.

At least you could then verify whether the number is accurate.

Regards.

3 Likes
9

You can find the serial number also in the BIOS and on the Board.

AsusSerialNr
AsusSerialNr484×473 62.5 KB

1 Like
10

I’m aware of this possibility, but I wanted a smart solution for this problem, without looking at the mainboard - which would mean to disassemble my hardware. The tower is full of stuff and the serial number not comfortably reachable.

11

Well, sorry to break it to you, that might indeed have been the smart solution, albeit not the convenient solution.

At least this saved you the bother. :wink:

2 Likes
13