Internal audio offline

Support Sound
1

Hi, i would like some help please.
i have no audio anymore from my onboard soundcard. Changed mainboard a while ago, so that maybe relevant.
Kernel is updated.

http://alsa-project.org/db/?f=dde3dde31e8637489a75830f76e744dbc43442df

inxi -Fza

  Kernel: 6.1.31-2-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.1.1
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1-x86_64
    root=UUID=0d5c7960-c616-46b4-9397-4c3053ac7d43 rw quiet
    udev.log_priority=3
  Desktop: KDE Plasma v: 5.27.5 tk: Qt v: 5.15.9 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Desktop System: Micro-Star product: MS-7E07 v: 1.0
    serial: <superuser required>
  Mobo: Micro-Star model: PRO Z790-A WIFI DDR4 (MS-7E07) v: 1.0
    serial: <superuser required> UEFI: American Megatrends LLC. v: 1.40
    date: 01/06/2023
Battery:
  ID-1: hidpp_battery_0 charge: 52% condition: N/A volts: 3.8 min: N/A
    model: Logitech G703 LIGHTSPEED Wireless Gaming Mouse w/ HERO type: N/A
    serial: <filter> status: discharging
CPU:
  Info: model: 13th Gen Intel Core i5-13600K bits: 64 type: MST AMCP
    arch: Raptor Lake gen: core 13 level: v3 note: check built: 2022+
    process: Intel 7 (10nm) family: 6 model-id: 0xB7 (183) stepping: 1
    microcode: 0x113
  Topology: cpus: 1x cores: 14 mt: 6 tpc: 2 st: 8 threads: 20 smt: enabled
    cache: L1: 1.2 MiB desc: d-8x32 KiB, 6x48 KiB; i-6x32 KiB, 8x64 KiB
    L2: 20 MiB desc: 6x2 MiB, 2x4 MiB L3: 24 MiB desc: 1x24 MiB
  Speed (MHz): avg: 3140 high: 3500 min/max: 800/5200:4000 scaling:
    driver: intel_pstate governor: powersave cores: 1: 3500 2: 1100 3: 1100
    4: 3500 5: 3500 6: 3500 7: 3500 8: 3500 9: 3500 10: 3500 11: 1100 12: 3500
    13: 3500 14: 3500 15: 3500 16: 3500 17: 3500 18: 3500 19: 3500 20: 3500
    bogomips: 139820
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB
    filling, PBRSB-eIBRS: SW sequence
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Raptor Lake-S GT1 [UHD Graphics 770] vendor: Micro-Star MSI
    driver: i915 v: kernel arch: Gen-13 process: Intel 7 (10nm) built: 2022+
    ports: active: none empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2, HDMI-A-3,
    HDMI-A-4 bus-ID: 00:02.0 chip-ID: 8086:a780 class-ID: 0380
  Device-2: NVIDIA AD104 [GeForce RTX 4070] vendor: Micro-Star MSI
    driver: nvidia v: 530.41.03 alternate: nouveau,nvidia_drm non-free: N/A
    status: unknown device ID pcie: gen: 4 speed: 16 GT/s lanes: 16
    bus-ID: 01:00.0 chip-ID: 10de:2786 class-ID: 0300
  Device-3: Logitech Webcam C270 driver: snd-usb-audio,uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-13.4:13
    chip-ID: 046d:0825 class-ID: 0102 serial: <filter>
  Display: x11 server: X.Org v: 21.1.8 compositor: kwin_x11 driver: X:
    loaded: nvidia gpu: i915,nvidia display-ID: :0 screens: 1
  Screen-1: 0 s-res: 5760x1080 s-dpi: 92 s-size: 1590x301mm (62.60x11.85")
    s-diag: 1618mm (63.71")
  Monitor-1: DP-0 pos: primary,center res: 1920x1080 hz: 60 dpi: 102
    size: 477x268mm (18.78x10.55") diag: 547mm (21.54") modes: N/A
  Monitor-2: DP-3 pos: right res: 1920x1080 hz: 60 dpi: 90
    size: 544x303mm (21.42x11.93") diag: 623mm (24.52") modes: N/A
  Monitor-3: DP-5 pos: left res: 1920x1080 hz: 60 dpi: 90
    size: 544x303mm (21.42x11.93") diag: 623mm (24.52") modes: N/A
  API: OpenGL v: 4.6.0 NVIDIA 530.41.03 renderer: NVIDIA GeForce RTX
    4070/PCIe/SSE2 direct-render: Yes
Audio:
  Device-1: Intel vendor: Micro-Star MSI driver: snd_hda_intel v: kernel
    alternate: snd_sof_pci_intel_tgl bus-ID: 00:1f.3 chip-ID: 8086:7a50
    class-ID: 0403
  Device-2: NVIDIA vendor: Micro-Star MSI driver: snd_hda_intel v: kernel
    pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:22bc
    class-ID: 0403
  Device-3: C-Media CM106 Like Sound Device
    driver: hid-generic,snd-usb-audio,usbhid type: USB rev: 1.1 speed: 12 Mb/s
    lanes: 1 mode: 1.1 bus-ID: 1-12.2:9 chip-ID: 0d8c:0102 class-ID: 0300
  Device-4: Logitech Webcam C270 driver: snd-usb-audio,uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-13.4:13
    chip-ID: 046d:0825 class-ID: 0102 serial: <filter>
  Device-5: Micro Star USB Audio driver: hid-generic,snd-usb-audio,usbhid
    type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-5:3
    chip-ID: 0db0:d1d7 class-ID: 0300
  Device-6: Corsair HS70 Wireless Gaming Headset
    driver: hid-generic,snd-usb-audio,usbhid type: USB rev: 1.1 speed: 12 Mb/s
    lanes: 1 mode: 1.1 bus-ID: 1-8:4 chip-ID: 1b1c:0a38 class-ID: 0300
  API: ALSA v: k6.1.31-2-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 0.3.70 status: off with: pipewire-media-session
    status: active tools: pw-cli
  Server-3: PulseAudio v: 16.1 status: active with: pulseaudio-alsa
    type: plugin tools: pacat,pactl
Network:
  Device-1: Intel driver: iwlwifi v: kernel port: N/A bus-ID: 00:14.3
    chip-ID: 8086:7a70 class-ID: 0280
  IF: wlo1 state: down mac: <filter>
  Device-2: Intel Ethernet I225-V vendor: Micro-Star MSI driver: igc
    v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 port: N/A bus-ID: 05:00.0
    chip-ID: 8086:15f3 class-ID: 0200
  IF: enp5s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Bluetooth:
  Device-1: Intel driver: btusb v: 0.8 type: USB rev: 2.0 speed: 12 Mb/s
    lanes: 1 mode: 1.1 bus-ID: 1-14:10 chip-ID: 8087:0033 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: see --recommends
Drives:
  Local Storage: total: 2.88 TiB used: 398.55 GiB (13.5%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: SanDisk model: Extreme Pro 500GB
    size: 465.76 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: 101200RL temp: 36.9 C
    scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 750 EVO 250GB
    size: 232.89 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
    tech: SSD serial: <filter> fw-rev: 1B6Q scheme: GPT
  ID-3: /dev/sdb maj-min: 8:16 vendor: Western Digital
    model: WD6400AACS-00G8B1 size: 596.17 GiB block-size: physical: 512 B
    logical: 512 B speed: 3.0 Gb/s tech: N/A serial: <filter> fw-rev: 4C05
    scheme: MBR
  ID-4: /dev/sdc maj-min: 8:32 vendor: Western Digital
    model: WD10EARS-00Y5B1 size: 931.51 GiB block-size: physical: 512 B
    logical: 512 B speed: 3.0 Gb/s tech: N/A serial: <filter> fw-rev: 0A80
    scheme: MBR
  ID-5: /dev/sdd maj-min: 8:48 vendor: Intel model: SSDSA2CW160G3
    size: 149.05 GiB block-size: physical: 512 B logical: 512 B speed: 3.0 Gb/s
    tech: SSD serial: <filter> fw-rev: 0362 scheme: GPT
  ID-6: /dev/sde maj-min: 8:64 vendor: Intel model: SSDSA2CW300G3
    size: 279.46 GiB block-size: physical: 512 B logical: 512 B speed: 3.0 Gb/s
    tech: SSD serial: <filter> fw-rev: 0362 scheme: MBR
  ID-7: /dev/sdf maj-min: 8:80 vendor: Seagate model: ST9320423AS
    size: 298.09 GiB block-size: physical: 512 B logical: 512 B type: USB
    rev: 3.0 spd: 5 Gb/s lanes: 1 mode: 3.2 gen-1x1 tech: HDD rpm: 7200
    serial: <filter> fw-rev: 0002 scheme: MBR
Partition:
  ID-1: / raw-size: 215.76 GiB size: 211.31 GiB (97.94%)
    used: 33.84 GiB (16.0%) fs: ext4 dev: /dev/nvme0n1p6 maj-min: 259:6
  ID-2: /boot/efi raw-size: 100 MiB size: 96 MiB (96.00%)
    used: 29.2 MiB (30.5%) fs: vfat dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-3: /home raw-size: 443.23 GiB size: 436.08 GiB (98.39%)
    used: 364.68 GiB (83.6%) fs: ext4 dev: /dev/sdc2 maj-min: 8:34
Swap:
  Alert: No swap data was found.
Sensors:
  System Temperatures: cpu: 35.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 363 Uptime: 20m wakeups: 2 Memory: available: 15.39 GiB
  used: 2.96 GiB (19.2%) Init: systemd v: 253 default: graphical
  tool: systemctl Compilers: gcc: 13.1.1 clang: 15.0.7 Packages: pm: pacman
  pkgs: 1504 libs: 400 tools: pamac pm: flatpak pkgs: 0 Shell: Bash v: 5.1.16
  running-in: konsole inxi: 3.3.27
3
  1. Check ALSA mixer settings: ALSA is the sound system used by most Linux distributions. Open a terminal and run the alsamixer command. Make sure the volume levels are not muted or set to zero. Use the arrow keys to navigate between channels and the M key to mute/unmute channels. Adjust the volume levels as needed.
  2. Test with different applications: Try playing audio using different applications to determine if the issue is specific to a particular program or system-wide. For example, you can try playing audio in a media player, web browser, or by using command-line tools like aplay.
  3. Update audio drivers: Ensure that your system has the latest audio drivers installed. Run the following command to update the package repositories and upgrade installed packages:
sudo pacman -Syu

This will update your system, including the audio drivers, if updates are available.
4. Check kernel modules: Verify if the necessary kernel modules for your sound card are loaded. Run the following command to list loaded modules:

lsmod | grep snd

Look for modules related to your sound card (e.g., snd_hda_intel) in the output. If the modules are not loaded, you can try reloading them using the modprobe command.
5. Test with a live USB: Create a bootable USB drive with a different Linux distribution (such as Ubuntu or Fedora) and boot from it. Check if the sound works on the live USB environment. If it does, it may indicate an issue specific to your Manjaro configuration.
6. Check for firmware updates: Visit the manufacturer’s website for your motherboard and check if there are any firmware updates available. Updating the firmware can sometimes resolve hardware compatibility issues.
7. Since you have a few sound output options, like onboard, USB and a wireless headset, make sure in Configure Audio Settings that you have the correct output selected with the correct profile also.

If none of the above steps resolves the audio issue, you may need to gather additional information about your specific sound card that you want to use and search for known issues or further troubleshooting steps specific to that model.

4

thx for your detailed answer. some of that i had already done, machine and bios is up2date.

Audio was not working over internal card. External USB Card and headset were working.
i now have audio again after installing pipewire.

What i completely don’t understand is why is my builtin-audio card listed as off and sound to the speakers is coming over USB Audio Speakers?

grafik
grafik1272×1088 183 KB