Hey there, I recently set up Manjaro Linux on an HP EliteDesk 800 G3 and hooked it up to my 4K TV. While I get an image in 1080p just fine, I get no option for 4K. Already tried several drivers, reinstall, etc but nothing worked.
As for the physical connection, the device only has DP and DVI so I used a DP to HDMI adapter.
I already created a system report for easier troubleshooting.
System:
Kernel: 5.15.48-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.1.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
root=UUID=f41cf5c5-5041-4f5f-b1d5-73c2ddf93ecc rw quiet apparmor=1
security=apparmor udev.log_priority=3
Desktop: KDE Plasma v: 5.24.5 tk: Qt v: 5.15.4 wm: kwin_x11 vt: 1
dm: SDDM Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Mini-pc System: HP product: HP EliteDesk 800 G3 DM 65W v: N/A
serial: <superuser required> Chassis: type: 35 serial: <superuser required>
Mobo: HP model: 829A v: KBC Version 06.21 serial: <superuser required>
UEFI: HP v: P21 Ver. 02.15 date: 01/31/2018
Battery:
Message: No system battery data found. Is one present?
Memory:
RAM: total: 7.65 GiB used: 1.65 GiB (21.6%)
RAM Report:
permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: model: Intel Core i7-7700 bits: 64 type: MT MCP arch: Kaby Lake
gen: core 7 built: 2018 process: Intel 14nm family: 6 model-id: 0x9E (158)
stepping: 9 microcode: 0xF0
Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
L3: 8 MiB desc: 1x8 MiB
Speed (MHz): avg: 1600 high: 1602 min/max: 800/4200 scaling:
driver: intel_pstate governor: powersave cores: 1: 1602 2: 1600 3: 1600
4: 1601 5: 1600 6: 1600 7: 1600 8: 1601 bogomips: 57616
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush
clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
dtherm dts epb erms est f16c flush_l1d fma fpu fsgsbase fxsr ht hwp
hwp_act_window hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid
invpcid_single lahf_lm lm mca mce md_clear mmx monitor movbe mpx msr mtrr
nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln
pni popcnt pse pse36 pti pts rdrand rdseed rdtscp rep_good sdbg sep smap
smep smx ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tsc
tsc_adjust tsc_deadline_timer vme x2apic xgetbv1 xsave xsavec xsaveopt
xsaves xtopology xtpr
Vulnerabilities:
Type: itlb_multihit status: KVM: VMX unsupported
Type: l1tf mitigation: PTE Inversion
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort mitigation: TSX disabled
Graphics:
Device-1: Intel HD Graphics 630 vendor: Hewlett-Packard driver: i915
v: kernel arch: Gen9.5 process: Intel 14nm built: 2016-20 ports:
active: HDMI-A-2 empty: DP-1, DP-2, DP-3, HDMI-A-1, HDMI-A-3
bus-ID: 00:02.0 chip-ID: 8086:5912 class-ID: 0300
Display: x11 server: X.Org v: 21.1.3 compositor: kwin_x11 driver: X:
loaded: modesetting alternate: fbdev,vesa gpu: i915 display-ID: :0
screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
s-diag: 582mm (22.93")
Monitor-1: HDMI-A-2 mapped: HDMI-2 model: Sony TV 06 serial: <filter>
built: 2014 res: 1920x1080 hz: 60 dpi: 40 gamma: 1.2
size: 1218x685mm (47.95x26.97") diag: 1397mm (55") ratio: 16:9 modes:
max: 1920x1080 min: 640x480
OpenGL: renderer: Mesa Intel HD Graphics 630 (KBL GT2) v: 4.6 Mesa 22.1.1
direct render: Yes
Audio:
Device-1: Intel 200 Series PCH HD Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:a2f0
class-ID: 0403
Sound Server-1: ALSA v: k5.15.48-1-MANJARO running: yes
Sound Server-2: JACK v: 1.9.21 running: no
Sound Server-3: PulseAudio v: 16.0 running: yes
Sound Server-4: PipeWire v: 0.3.52 running: yes
Network:
Device-1: Intel Ethernet I219-LM vendor: Hewlett-Packard driver: e1000e
v: kernel port: N/A bus-ID: 00:1f.6 chip-ID: 8086:15e3 class-ID: 0200
IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: noprefixroute scope: link
Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel pcie:
gen: 1 speed: 2.5 GT/s lanes: 1 bus-ID: 01:00.0 chip-ID: 8086:24fd
class-ID: 0280
IF: wlp1s0 state: down mac: <filter>
WAN IP: <filter>
Bluetooth:
Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8
bus-ID: 1-14:4 chip-ID: 8087:0a2b class-ID: e001
Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 295.76 GiB used: 23.7 GiB (8.0%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung
model: MZVLW256HEHP-000H1 size: 238.47 GiB block-size: physical: 512 B
logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
rev: CXB73H1Q temp: 46.9 C scheme: GPT
ID-2: /dev/sda maj-min: 8:0 type: USB vendor: SanDisk model: Ultra
size: 57.28 GiB block-size: physical: 512 B logical: 512 B type: N/A
serial: <filter> rev: 1.00 scheme: MBR
SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 238.17 GiB size: 233.38 GiB (97.99%)
used: 23.7 GiB (10.2%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
label: N/A uuid: f41cf5c5-5041-4f5f-b1d5-73c2ddf93ecc
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 312 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
label: NO_LABEL uuid: C41C-CB58
Swap:
Alert: No swap data was found.
Unmounted:
ID-1: /dev/sda1 maj-min: 8:1 size: 3.44 GiB fs: iso9660
ID-2: /dev/sda2 maj-min: 8:2 size: 4 MiB fs: vfat label: MISO_EFI
uuid: B7EB-BCDE
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 16 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-4:2 info: HP Optical Mouse [672662-001] type: Mouse
driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 1.5 Mb/s
power: 100mA chip-ID: 03f0:094a class-ID: 0301
Device-2: 1-13:3 info: HP Slim Keyboard type: Keyboard,HID
driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 1.5 Mb/s
power: 98mA chip-ID: 03f0:354a class-ID: 0300
Device-3: 1-14:4 info: Intel Bluetooth wireless interface type: Bluetooth
driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA
chip-ID: 8087:0a2b class-ID: e001
Hub-2: 2-0:1 info: Super-speed hub ports: 10 rev: 3.0 speed: 5 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Device-1: 2-3:2 info: SanDisk Ultra type: Mass Storage
driver: usb-storage interfaces: 1 rev: 3.0 speed: 5 Gb/s power: 896mA
chip-ID: 0781:5581 class-ID: 0806 serial: <filter>
Sensors:
System Temperatures: cpu: 50.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info:
Processes: 238 Uptime: 2m wakeups: 0 Init: systemd v: 251
default: graphical tool: systemctl Compilers: gcc: 12.1.0 clang: 13.0.1
Packages: pacman: 1453 lib: 451 flatpak: 0 Shell: Zsh v: 5.9 default: Bash
v: 5.1.16 running-in: konsole inxi: 3.3.19
CPU:
Info: model: Intel Core i7-7700 bits: 64 type: MT MCP arch: Kaby Lake
gen: core 7 built: 2018 process: Intel 14nm family: 6 model-id: 0x9E (158)
stepping: 9 microcode: 0xF0
Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
L3: 8 MiB desc: 1x8 MiB
Speed (MHz): avg: 1600 high: 1601 min/max: 800/4200 scaling:
driver: intel_pstate governor: powersave cores: 1: 1601 2: 1600 3: 1600
4: 1600 5: 1599 6: 1600 7: 1600 8: 1600 bogomips: 57616
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush clflushopt
cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts
epb erms est f16c flush_l1d fma fpu fsgsbase fxsr ht hwp hwp_act_window
hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid invpcid_single lahf_lm
lm mca mce md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae
pat pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pti
pts rdrand rdseed rdtscp rep_good sdbg sep smap smep smx ss ssbd sse sse2
sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tsc tsc_adjust tsc_deadline_timer
vme x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
Vulnerabilities:
Type: itlb_multihit status: KVM: VMX unsupported
Type: l1tf mitigation: PTE Inversion
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort mitigation: TSX disabled