I need help to discover why this problem is happening with Linux systems in this machine.
I have one of those refurbished chinese moba X99-P4 which uses the server processor Intel Xeon E5-2650 v4 as a “desktop”. I have a problem that sometimes after the bios logo, the system only displays a black screen.
If I try to boot through a pen drive, it displays the Manjaro menu option but after I choose an option and systemd starts to display the loadings, it goes black screen again (like the problem happens after changing to a high resolution)
This problem happened before, and sometime it works after I remove / change the moba battery, and remove the parts like processor and put it back again.
Some key points I’ve noticed
- It happens in both Gnome and KDE
- It happens with different kernel and mesa versions
- It happens in other distros (which makes me believe it might be something related to the bios and / or kernel)
- It happens with other videocards too (the videocard is working btw)
- The bios screen and Manjaro menu always displays correctly
- It sometimes work again if I disconnect everything from the moba and put it together again (but I don’t want to rely on this forever)
- If happens with linux distros, but doesn’t happen with Windows 10
- Despite the video not working, I can still connect to it using ssh.
I’m aware this might not be a “Manjaro problem” but since I’m using it there, I’m hopping I could get some help here to identify what could be happening, and if necessary, how to report it correctly to those who can fix it.
Inxi specs:
System:
Kernel: 6.11.2-4-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
Console: pty pts/0 Distro: Manjaro base: Arch Linux
Machine:
Type: Desktop System: INTEL product: N/A v: N/A serial: <superuser required>
Mobo: INTEL model: X99-P4 v: V8.2 serial: <superuser required> UEFI: American Megatrends
v: 5.11 date: 03/06/2024
CPU:
Info: 12-core model: Intel Xeon E5-2650 v4 bits: 64 type: MT MCP arch: Broadwell rev: 1 cache:
L1: 768 KiB L2: 3 MiB L3: 30 MiB
Speed (MHz): avg: 1200 min/max: 1200/2900 cores: 1: 1200 2: 1200 3: 1200 4: 1200 5: 1200
6: 1200 7: 1200 8: 1200 9: 1200 10: 1200 11: 1200 12: 1200 13: 1200 14: 1200 15: 1200 16: 1200
17: 1200 18: 1200 19: 1200 20: 1200 21: 1200 22: 1200 23: 1200 24: 1200 bogomips: 105631
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Advanced Micro Devices [AMD/ATI] Ellesmere [Radeon RX 470/480/570/570X/580/580X/590]
vendor: ASUSTeK driver: amdgpu v: kernel arch: GCN-4 bus-ID: 03:00.0 temp: 39.0 C
Display: unspecified server: X.org v: 1.21.1.14 with: Xwayland v: 24.1.4 driver: X:
loaded: amdgpu unloaded: modesetting dri: radeonsi gpu: amdgpu tty: 188x54
API: EGL v: 1.5 drivers: radeonsi,swrast platforms: active: surfaceless,device
inactive: gbm,wayland,x11
API: OpenGL v: 4.6 compat-v: 4.5 vendor: mesa v: 24.2.4-arch1.0.1 note: console (EGL sourced)
renderer: AMD Radeon RX 580 Series (radeonsi polaris10 LLVM 18.1.8 DRM 3.59 6.11.2-4-MANJARO),
llvmpipe (LLVM 18.1.8 256 bits)
API: Vulkan v: 1.3.295 drivers: radv surfaces: N/A devices: 1
Audio:
Device-1: Intel 5 Series/3400 Series High Definition Audio driver: snd_hda_intel v: kernel
bus-ID: 00:1b.0
Device-2: Advanced Micro Devices [AMD/ATI] Ellesmere HDMI Audio [Radeon RX 470/480 /
570/580/590] vendor: ASUSTeK driver: snd_hda_intel v: kernel bus-ID: 03:00.1
API: ALSA v: k6.11.2-4-MANJARO status: kernel-api
Server-1: PipeWire v: 1.2.5 status: off
Network:
Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet driver: r8169 v: kernel
port: d000 bus-ID: 06:00.0
IF: enp6s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 465.76 GiB used: 193.16 GiB (41.5%)
ID-1: /dev/nvme0n1 vendor: Crucial model: CT500P3PSSD8 size: 465.76 GiB temp: 34.9 C
Partition:
ID-1: / size: 457.09 GiB used: 193.16 GiB (42.3%) fs: ext4 dev: /dev/nvme0n1p2
ID-2: /boot/efi size: 299.4 MiB used: 296 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1
Swap:
Alert: No swap data was found.
Sensors:
System Temperatures: cpu: 25.0 C mobo: N/A gpu: amdgpu temp: 39.0 C
Fan Speeds (rpm): N/A gpu: amdgpu fan: 662
Info:
Memory: total: 16 GiB available: 15.52 GiB used: 839.4 MiB (5.3%)
Processes: 321 Uptime: 6m Init: systemd
Packages: 1376 Compilers: clang: 18.1.8 gcc: 14.2.1 Shell: Bash v: 5.2.37 inxi: 3.3.36