HDMI does not sound, but headphones do

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1

I just installed the latest version of the Manjaro system on my desktop yesterday, and I connected it to an external monitor using an HDMI cable. While testing the sound system, I found a problem. When I plugged in the headphones, I could hear sound from the headphones, and when I unplugged them, no sound could come out.

My manjaro system version:

Operating System: Manjaro Linux                   
Kernel: Linux 5.15.60-1-MANJARO
Architecture: x86-64
Hardware Vendor: ASUS
Hardware Model: System Product Name
Firmware Version: 0305

I’ve searched for related posts, but I still don’t know how to fix it.

The aplay -l output:

**** List of PLAYBACK Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 7: HDMI 1 [AG273QG3R3B]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic_1 [HD-Audio Generic], device 0: ALCS1200A Analog [ALCS1200A Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic_1 [HD-Audio Generic], device 1: ALCS1200A Digital [ALCS1200A Digital]
  Subdevices: 0/1
  Subdevice #0: subdevice #0

The sudo dmesg | grep snd output:

[    3.493233] snd_hda_intel 0000:07:00.1: enabling device (0000 -> 0002)
[    3.493355] snd_hda_intel 0000:07:00.1: Handle vga_switcheroo audio client
[    3.493506] snd_hda_intel 0000:07:00.6: enabling device (0000 -> 0002)
[    3.644369] snd_hda_codec_realtek hdaudioC1D0: ALCS1200A: SKU not ready 0x00000000
[    3.645276] snd_hda_codec_realtek hdaudioC1D0: autoconfig for ALCS1200A: line_outs=3 (0x14/0x15/0x16/0x0/0x0) type:line
[    3.645279] snd_hda_codec_realtek hdaudioC1D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[    3.645280] snd_hda_codec_realtek hdaudioC1D0:    hp_outs=1 (0x1b/0x0/0x0/0x0/0x0)
[    3.645282] snd_hda_codec_realtek hdaudioC1D0:    mono: mono_out=0x0
[    3.645283] snd_hda_codec_realtek hdaudioC1D0:    dig-out=0x1e/0x0
[    3.645284] snd_hda_codec_realtek hdaudioC1D0:    inputs:
[    3.645285] snd_hda_codec_realtek hdaudioC1D0:      Front Mic=0x19
[    3.645286] snd_hda_codec_realtek hdaudioC1D0:      Rear Mic=0x18
[    3.645287] snd_hda_codec_realtek hdaudioC1D0:      Line=0x1a
[    4.362999] snd_hda_intel 0000:07:00.1: bound 0000:07:00.0 (ops amdgpu_dm_audio_component_bind_ops [amdgpu])

The pacmd list-sinks output:

1 sink(s) available.
  * index: 12
	name: <alsa_output.pci-0000_07_00.6.iec958-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
	state: SUSPENDED
	suspend cause: IDLE
	priority: 9037
	volume: front-left: 45220 /  69% / -9.67 dB,   front-right: 45220 /  69% / -9.67 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 0.00 ms
	max request: 0 KiB
	max rewind: 0 KiB
	monitor source: 13
	sample spec: s16le 2ch 44100Hz
	channel map: front-left,front-right
	             Stereo
	used by: 0
	linked by: 0
	configured latency: 0.00 ms; range is 0.50 .. 1999.82 ms
	card: 1 <alsa_card.pci-0000_07_00.6>
	module: 7
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALCS1200A Digital"
		alsa.id = "ALCS1200A Digital"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "1"
		alsa.card = "1"
		alsa.card_name = "HD-Audio Generic"
		alsa.long_card_name = "HD-Audio Generic at 0xfcc80000 irq 80"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:07:00.6"
		sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:07:00.6/sound/card1"
		device.bus = "pci"
		device.vendor.id = "1022"
		device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
		device.product.id = "15e3"
		device.product.name = "Family 17h/19h HD Audio Controller"
		device.string = "iec958:1"
		device.buffering.buffer_size = "352768"
		device.buffering.fragment_size = "176384"
		device.access_mode = "mmap+timer"
		device.profile.name = "iec958-stereo"
		device.profile.description = "Digital Stereo (IEC958)"
		device.description = "Family 17h/19h HD Audio Controller Digital Stereo (IEC958)"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		iec958-stereo-output: Digital Output (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
			properties:
				
	active port: <iec958-stereo-output>

I have struggled with this the whole afternoon. Can someone be kind enough to help me out?

1 Like
2

Welcome to Manjaro forum

PulseAudio data is showing only one sink (output) available for Card 1
Card 1 is set to use Profile iec958-stereo-output: Digital Output (S/PDIF)
in ALSA – device 1: ALCS1200A Digital [ALCS1200A Digital]
so audio playback is trying to use either orange SPDIF jack or digital optical output

Please post response to this command to show all profiles for both cards

pactl list cards

I expect Card 0 for HDMI output to monitor is set to Active Profile: off
But also to show which Profile to use for connection to the monitor speakers
and analog Profiles available for Card 1 for headphone jack

1 Like
3

Thanks for your reply. The pactl list cards output:

Card #0
	Name: alsa_card.pci-0000_07_00.1
	Driver: module-alsa-card.c
	Owner Module: 6
	Properties:
		alsa.card = "0"
		alsa.card_name = "HD-Audio Generic"
		alsa.long_card_name = "HD-Audio Generic at 0xfcc88000 irq 79"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:07:00.1"
		sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:07:00.1/sound/card0"
		device.bus = "pci"
		device.vendor.id = "1002"
		device.vendor.name = "Advanced Micro Devices, Inc. [AMD/ATI]"
		device.product.id = "1637"
		device.product.name = "Renoir Radeon High Definition Audio Controller"
		device.string = "0"
		device.description = "Renoir Radeon High Definition Audio Controller"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	Profiles:
		output:hdmi-stereo: Digital Stereo (HDMI) Output (sinks: 1, sources: 0, priority: 5900, available: no)
		output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (sinks: 1, sources: 0, priority: 800, available: no)
		output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (sinks: 1, sources: 0, priority: 800, available: no)
		output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (sinks: 1, sources: 0, priority: 38468, available: yes)
		off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
	Active Profile: output:hdmi-stereo-extra1
	Ports:
		hdmi-output-0: HDMI / DisplayPort (type: HDMI, priority: 5900, latency offset: 0 usec, not available)
			Properties:
				device.icon_name = "video-display"
			Part of profile(s): output:hdmi-stereo, output:hdmi-surround, output:hdmi-surround71
		hdmi-output-1: HDMI / DisplayPort 2 (type: HDMI, priority: 5800, latency offset: 0 usec, available)
			Properties:
				device.icon_name = "video-display"
				device.product.name = "AG273QG3R3B"
			Part of profile(s): output:hdmi-stereo-extra1

Card #1
	Name: alsa_card.pci-0000_07_00.6
	Driver: module-alsa-card.c
	Owner Module: 7
	Properties:
		alsa.card = "1"
		alsa.card_name = "HD-Audio Generic"
		alsa.long_card_name = "HD-Audio Generic at 0xfcc80000 irq 80"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:07:00.6"
		sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:07:00.6/sound/card1"
		device.bus = "pci"
		device.vendor.id = "1022"
		device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
		device.product.id = "15e3"
		device.product.name = "Family 17h/19h HD Audio Controller"
		device.string = "1"
		device.description = "Family 17h/19h HD Audio Controller"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	Profiles:
		input:analog-stereo: Analog Stereo Input (sinks: 0, sources: 1, priority: 65, available: no)
		output:analog-stereo: Analog Stereo Output (sinks: 1, sources: 0, priority: 6500, available: no)
		output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (sinks: 1, sources: 1, priority: 6565, available: no)
		output:analog-surround-21: Analog Surround 2.1 Output (sinks: 1, sources: 0, priority: 1300, available: no)
		output:analog-surround-21+input:analog-stereo: Analog Surround 2.1 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1365, available: no)
		output:analog-surround-40: Analog Surround 4.0 Output (sinks: 1, sources: 0, priority: 1200, available: no)
		output:analog-surround-40+input:analog-stereo: Analog Surround 4.0 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1265, available: no)
		output:analog-surround-41: Analog Surround 4.1 Output (sinks: 1, sources: 0, priority: 1300, available: no)
		output:analog-surround-41+input:analog-stereo: Analog Surround 4.1 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1365, available: no)
		output:analog-surround-50: Analog Surround 5.0 Output (sinks: 1, sources: 0, priority: 1200, available: no)
		output:analog-surround-50+input:analog-stereo: Analog Surround 5.0 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1265, available: no)
		output:analog-surround-51: Analog Surround 5.1 Output (sinks: 1, sources: 0, priority: 1300, available: no)
		output:analog-surround-51+input:analog-stereo: Analog Surround 5.1 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1365, available: no)
		output:iec958-stereo: Digital Stereo (IEC958) Output (sinks: 1, sources: 0, priority: 38268, available: yes)
		output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 5565, available: yes)
		output:iec958-ac3-surround-51: Digital Surround 5.1 (IEC958/AC3) Output (sinks: 1, sources: 0, priority: 300, available: yes)
		output:iec958-ac3-surround-51+input:analog-stereo: Digital Surround 5.1 (IEC958/AC3) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 365, available: no)
		off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
	Active Profile: output:iec958-stereo+input:analog-stereo
	Ports:
		analog-input-front-mic: Front Microphone (type: Mic, priority: 8500, latency offset: 0 usec, not available)
			Properties:
				device.icon_name = "audio-input-microphone"
			Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-surround-21+input:analog-stereo, output:analog-surround-40+input:analog-stereo, output:analog-surround-41+input:analog-stereo, output:analog-surround-50+input:analog-stereo, output:analog-surround-51+input:analog-stereo, output:iec958-stereo+input:analog-stereo, output:iec958-ac3-surround-51+input:analog-stereo
		analog-input-rear-mic: Rear Microphone (type: Mic, priority: 8200, latency offset: 0 usec, not available)
			Properties:
				device.icon_name = "audio-input-microphone"
			Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-surround-21+input:analog-stereo, output:analog-surround-40+input:analog-stereo, output:analog-surround-41+input:analog-stereo, output:analog-surround-50+input:analog-stereo, output:analog-surround-51+input:analog-stereo, output:iec958-stereo+input:analog-stereo, output:iec958-ac3-surround-51+input:analog-stereo
		analog-input-linein: Line In (type: Line, priority: 8100, latency offset: 0 usec, not available)
			Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-surround-21+input:analog-stereo, output:analog-surround-40+input:analog-stereo, output:analog-surround-41+input:analog-stereo, output:analog-surround-50+input:analog-stereo, output:analog-surround-51+input:analog-stereo, output:iec958-stereo+input:analog-stereo, output:iec958-ac3-surround-51+input:analog-stereo
		analog-output-lineout: Line Out (type: Line, priority: 9000, latency offset: 0 usec, not available)
			Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-surround-21, output:analog-surround-21+input:analog-stereo, output:analog-surround-40, output:analog-surround-40+input:analog-stereo, output:analog-surround-41, output:analog-surround-41+input:analog-stereo, output:analog-surround-50, output:analog-surround-50+input:analog-stereo, output:analog-surround-51, output:analog-surround-51+input:analog-stereo
		analog-output-headphones: Headphones (type: Headphones, priority: 9900, latency offset: 0 usec, not available)
			Properties:
				device.icon_name = "audio-headphones"
			Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
		iec958-stereo-output: Digital Output (S/PDIF) (type: SPDIF, priority: 0, latency offset: 0 usec, availability unknown)
			Part of profile(s): output:iec958-stereo, output:iec958-stereo+input:analog-stereo
4

I expect Card 0 for HDMI output to monitor is set to Active Profile: off

What does this mean? Could you please give a bit more explanation? Looks like very similar to No speakers out of laptop but headphones work

5

See here for instructions on configuration of the sound devices: How do I permanently set the default audio device in Manjaro xfce with Pipewire? - #12 by Mirdarthos

6

Responses for both cards were not as expected

Card 0 for HDMI is usually off when OS is first installed
but response shows it is configured to use output output:hdmi-stereo-extra1
and this output is available: yes) and connected to monitor AG273QG3R3B

Audio to monitor speakers should be working, but PulseAudio is using Card 1 as default-sink for audio playback (pacmd list-sinks uses an asterisk * to indicate default sink)

Changing the default sink should get audio playback to monitor speakers working

pactl set-default-sink alsa_output.pci-0000_07_00.1.hdmi-stereo-extra1

Card 1 is using digital output iec958-stereo because it is the only one shown as: available:yes)
All other Profiles for analog-stereo or analog-surround... are shown as available: no)

Please post more information about ALSA settings for Card 1

amixer --card=1