Graphics from graphics card not working at login screen

Support Graphics & Display
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1

Hi. I’m having an issue where my graphics card will not output any video until after I login. Currently I have 1 monitor plugged into my motherboard so I can login. After I login, my graphics card works normally.

How would I go about troubleshooting something like this?

System:
  Kernel: 6.6.19-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.6-x86_64
    root=UUID=e65275a8-3076-4e7b-8907-e73a538d2a0d rw quiet splash
    udev.log_priority=3
  Desktop: KDE Plasma v: 5.27.11 tk: Qt v: 5.15.12 info: frameworks
    v: 5.115.0 wm: kwin_wayland vt: 1 dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
  Type: Desktop Mobo: ASUSTeK model: STRIX Z270I GAMING v: Rev X.0x
    serial: <superuser required> part-nu: SKU uuid: <superuser required>
    UEFI: American Megatrends v: 0704 date: 04/05/2017
Battery:
  Device-1: nintendo_switch_controller_battery_0003:057E:2009.0003 model: N/A
    serial: N/A charge: Full status: full
Memory:
  System RAM: total: 16 GiB available: 15.49 GiB used: 2.47 GiB (16.0%)
  Message: For most reliable report, use superuser + dmidecode.
  Array-1: capacity: 32 GiB slots: 2 modules: 2 EC: None
    max-module-size: 16 GiB note: est.
  Device-1: ChannelA-DIMM1 type: DDR4 detail: synchronous size: 8 GiB
    speed: 2133 MT/s volts: curr: 1 width (bits): data: 64 total: 64
    manufacturer: G-Skill part-no: F4-2400C15-8GRR serial: N/A
  Device-2: ChannelB-DIMM1 type: DDR4 detail: synchronous size: 8 GiB
    speed: 2133 MT/s volts: curr: 1 width (bits): data: 64 total: 64
    manufacturer: G-Skill part-no: F4-2400C15-8GRR serial: N/A
PCI Slots:
  Permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i7-7700K bits: 64 type: MT MCP arch: Kaby Lake
    gen: core 7 level: v3 note: check built: 2018 process: Intel 14nm family: 6
    model-id: 0x9E (158) stepping: 9 microcode: 0xF4
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
    L3: 8 MiB desc: 1x8 MiB
  Speed (MHz): avg: 800 min/max: 800/4500 scaling: driver: intel_pstate
    governor: powersave cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800
    8: 800 bogomips: 67224
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush
    clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
    dtherm dts ept ept_ad erms est f16c flexpriority flush_l1d fma fpu
    fsgsbase fxsr ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida
    intel_pt invpcid lahf_lm lm mca mce md_clear mmx monitor movbe mpx msr
    mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs pge
    pln pni popcnt pse pse36 pti pts rdrand rdseed rdtscp rep_good sdbg sep
    smap smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2
    tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi vpid x2apic
    xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: gather_data_sampling mitigation: Microcode
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
    vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: retbleed mitigation: IBRS
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: IBRS, IBPB: conditional, STIBP: conditional,
    RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort mitigation: TSX disabled
Graphics:
  Device-1: Intel HD Graphics 630 vendor: ASUSTeK driver: i915 v: kernel
    arch: Gen-9.5 process: Intel 14nm built: 2016-20 ports: active: HDMI-A-2
    empty: DP-1,HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:5912 class-ID: 0300
  Device-2: AMD Navi 23 [Radeon RX 6600/6600 XT/6600M] vendor: XFX
    driver: amdgpu v: kernel arch: RDNA-2 code: Navi-2x process: TSMC n7 (7nm)
    built: 2020-22 pcie: gen: 4 speed: 16 GT/s lanes: 16 ports: active: DP-2
    empty: DP-3,DP-4,HDMI-A-3 bus-ID: 03:00.0 chip-ID: 1002:73ff class-ID: 0300
  Display: wayland server: X.org v: 1.21.1.11 with: Xwayland v: 23.2.4
    compositor: kwin_wayland driver: X: loaded: amdgpu,modesetting
    unloaded: radeon alternate: fbdev,vesa dri: iris,radeonsi gpu: i915,amdgpu
    d-rect: 3840x1080 display-ID: 0
  Monitor-1: DP-2 pos: primary,left res: 1920x1080 size: N/A modes: N/A
  Monitor-2: HDMI-A-2 pos: right res: 1920x1080 size: N/A modes: N/A
  API: EGL v: 1.5 hw: drv: intel iris drv: amd radeonsi platforms: device: 0
    drv: iris device: 1 drv: radeonsi device: 2 drv: swrast gbm: drv: kms_swrast
    surfaceless: drv: iris wayland: drv: iris x11: drv: iris
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.0.2-manjaro1.1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel HD Graphics 630 (KBL GT2)
    device-ID: 8086:5912 memory: 15.13 GiB unified: yes display-ID: :1.0
  API: Vulkan v: 1.3.279 layers: 4 device: 0 type: discrete-gpu name: AMD
    Radeon RX 6600 (RADV NAVI23) driver: mesa radv v: 24.0.2-manjaro1.1
    device-ID: 1002:73ff surfaces: xcb,xlib,wayland device: 1
    type: integrated-gpu name: Intel HD Graphics 630 (KBL GT2)
    driver: mesa intel v: 24.0.2-manjaro1.1 device-ID: 8086:5912
    surfaces: xcb,xlib,wayland
Audio:
  Device-1: Intel 200 Series PCH HD Audio vendor: ASUSTeK driver: snd_hda_intel
    v: kernel alternate: snd_soc_avs bus-ID: 00:1f.3 chip-ID: 8086:a2f0
    class-ID: 0403
  Device-2: AMD Navi 21/23 HDMI/DP Audio driver: snd_hda_intel v: kernel
    pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 03:00.1 chip-ID: 1002:ab28
    class-ID: 0403
  API: ALSA v: k6.6.19-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.0.3 status: off with: wireplumber status: active
    tools: pw-cli,wpctl
  Server-3: PulseAudio v: 17.0 status: active with: pulseaudio-alsa
    type: plugin tools: pacat,pactl
Network:
  Device-1: Intel Ethernet I219-V vendor: ASUSTeK driver: e1000e v: kernel
    port: N/A bus-ID: 00:1f.6 chip-ID: 8086:15b8 class-ID: 0200
  IF: enp0s31f6 state: up speed: 1000 Mbps duplex: full mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter
    vendor: ASUSTeK driver: ath10k_pci v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 bus-ID: 05:00.0 chip-ID: 168c:003e class-ID: 0280 temp: 60.0 C
  IF: wlp5s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
  WAN IP: <filter>
Bluetooth:
  Device-1: ASUSTek Qualcomm Bluetooth 4.1 driver: btusb v: 0.8 type: USB
    rev: 1.1 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-11:6 chip-ID: 0b05:1825
    class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 4.09 TiB used: 195.84 GiB (4.7%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Western Digital
    model: WDS500G1B0A-00H9H0 size: 465.76 GiB block-size: physical: 512 B
    logical: 512 B speed: 6.0 Gb/s tech: SSD serial: <filter> fw-rev: 00WD
    scheme: GPT
  ID-2: /dev/sdb maj-min: 8:16 vendor: Seagate model: ST4000DM005-2DP166
    size: 3.64 TiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    tech: HDD rpm: 5980 serial: <filter> fw-rev: 0001 scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 465.46 GiB size: 457.09 GiB (98.20%)
    used: 195.84 GiB (42.8%) fs: ext4 dev: /dev/sda2 maj-min: 8:2 label: N/A
    uuid: e65275a8-3076-4e7b-8907-e73a538d2a0d
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 288 KiB (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1 label: N/A
    uuid: F55B-5068
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/sdb1 maj-min: 8:17 size: 3.64 TiB fs: ext4 label: N/A
    uuid: 6b9f7af0-b0f1-433f-ba3d-769f3f6f8162
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 16 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-1:2 info: CX 2.4G Receiver type: keyboard,mouse
    driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 100mA chip-ID: 3554:fc03 class-ID: 0301
  Device-2: 1-8:3 info: Nintendo Switch Pro Controller type: HID
    driver: nintendo,usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 500mA chip-ID: 057e:2009 class-ID: 0300
    serial: <filter>
  Device-3: 1-9:4 info: Corsair Gaming K55 RGB Keyboard type: keyboard,HID
    driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 500mA chip-ID: 1b1c:1b3d class-ID: 0300
    serial: <filter>
  Device-4: 1-10:5 info: Logitech M500s Optical Mouse type: mouse,HID
    driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 300mA chip-ID: 046d:c093 class-ID: 0300
    serial: <filter>
  Device-5: 1-11:6 info: ASUSTek Qualcomm Bluetooth 4.1 type: bluetooth
    driver: btusb interfaces: 2 rev: 1.1 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
    mode: 1.1 power: 100mA chip-ID: 0b05:1825 class-ID: e001
  Hub-2: 2-0:1 info: super-speed hub ports: 10 rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 2 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-4: 4-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 46.0 C mobo: N/A gpu: amdgpu temp: 33.0 C
    mem: 32.0 C
  Fan Speeds (rpm): N/A gpu: amdgpu fan: 0
Repos:
  Packages: 1525 pm: pacman pkgs: 1509 libs: 486 tools: pamac,yay pm: flatpak
    pkgs: 16
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: https://mirrors.ocf.berkeley.edu/manjaro/stable/$repo/$arch
    2: https://mirrors.sonic.net/manjaro/stable/$repo/$arch
    3: https://ridgewireless.mm.fcix.net/manjaro/stable/$repo/$arch
    4: https://repo.ialab.dsu.edu/manjaro/stable/$repo/$arch
    5: https://volico.mm.fcix.net/manjaro/stable/$repo/$arch
    6: https://southfront.mm.fcix.net/manjaro/stable/$repo/$arch
    7: https://mnvoip.mm.fcix.net/manjaro/stable/$repo/$arch
    8: https://uvermont.mm.fcix.net/manjaro/stable/$repo/$arch
Processes:
  CPU top: 5 of 276
  1: cpu: 21.9% command: chromium pid: 3532 mem: 262.3 MiB (1.6%)
  2: cpu: 10.2% command: chromium pid: 3327 mem: 213.3 MiB (1.3%)
  3: cpu: 9.6% command: chromium pid: 3285 mem: 416.4 MiB (2.6%)
  4: cpu: 4.9% command: kwin_wayland pid: 2618 mem: 232.8 MiB (1.4%)
  5: cpu: 3.1% command: zsh pid: 3600 mem: 8.47 MiB (0.0%)
  Memory top: 5 of 276
  1: mem: 416.4 MiB (2.6%) command: chromium pid: 3285 cpu: 9.6%
  2: mem: 365.3 MiB (2.3%) command: plasmashell pid: 2789 cpu: 2.2%
  3: mem: 262.3 MiB (1.6%) command: chromium pid: 3532 cpu: 21.9%
  4: mem: 232.8 MiB (1.4%) command: kwin_wayland pid: 2618 cpu: 4.9%
  5: mem: 213.3 MiB (1.3%) command: chromium pid: 3327 cpu: 10.2%
Info:
  Processes: 276 Power: uptime: 20m states: freeze,mem,disk suspend: deep
    avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
    suspend, test_resume image: 6.18 GiB services: org_kde_powerdevil,
    power-profiles-daemon, upowerd Init: systemd v: 255 default: graphical
    tool: systemctl
  Compilers: clang: 16.0.6 gcc: 13.2.1 Shell: Zsh v: 5.9 default: Bash
    v: 5.2.26 running-in: yakuake inxi: 3.3.33
2

The output you’ve shared shows that you have Intel/AMD hybrid graphics. Just to clarify that you do get a working display manager login screen on one monitor right? Once the Plasma Wayland session is active the displays work as expected?

3

Yes. Exactly.

4

I’m not sure what you’re trying to achieve actually, but just in case the following is of use to you:

5

I would like to plug both screens back into my graphics card. If I were to do this, my login screen would never show because my graphics card does not output a video signal until after I login.

I’ll take a look at the guide you posted and see if I get anywhere. I appreciate the help, internet stranger :slight_smile:.

6

Just a thought - some firmware offer the option of delaying the boot a number of seconds - especially if your monitor is not detected at boot time - delaying the handover to the kernel a few seconds may be what you need.