Game does not start from within Steam

Support Gaming
1

Some time ago I played the demo of a game from Steam under Manjaro (Planet Crafter). The full version of this game is now installed. But the game no longer starts. I have installed Arch Linux in a parallel partition and use the same ext4 partition for the games so that I don’t have to install the games twice. So the same data is used everywhere. The game starts without any problems under Arch. No special start parameters are passed anywhere. I use GE-Proton 9.20 in both cases. Other games do run fine, without any issue. I have checked ProtonDB, but didnt find any useful information. It should run, thats all.

I have also started Steam from the bash shell to see if there are any errors. But no error message is displayed.

How can I find out why the game won’t start? I suspect that there might be some libraries missing under Manjaro, but I can’t see anywhere which ones they should be…

2

All other steam games under Manjaro running fine?

System info’s please.

3

It’s a Lenovo Laptop with intel CPU, 32GB Memory , 2 SSD, intel iGPU and Nvidia 1650 gpu. No NTFS Partition, because no Windows. 1 dedicated gaming library Partition accessible for both, Arch and Manjaro, a 64GB SWAP. I think that’s all important i can remember so far.

In Arch the same game has no issues. On Manjaro all other games run fine. Better as on Arch. On Arch i have a lot of lags and the game "No man’s sky " is freezing after some random time. I don’t have this issue on Manjaro. Package wise, in context for games, both differ only by kernel version and nvidia drivers version. But that’s a completely other strange story.

I can pull more detailed sysinfo tomorrow, if this will help.

4

System information, please

It’s always preferable (and expected) that you ask your system for the information requested by other Members.

Output of the following command formatted according to forum requirements (see links below) will be much more useful for those wishing to help, than your best guesses:

inxi --admin --verbosity=8 --filter --no-host --width

Be prepared to provide more information and outputs from other commands when asked.

Please take some time to familiarise yourself with Forum requirements; in particular, the many ways to use the forum to your benefit:

The Update Announcements should be checked frequently for important update related information.

These announcements contain a Known Issues and Solutions section and should generally be checked before posting a request for support.

Regards.

1 Like
5

Yeah, more system info’s are important here:

inxi --admin --verbosity=5 --filter --no-host --width

Double post your system info’s (output from above command) from Manjaro and Arch.

That we can compare them.

For example: It is possible that you use X11 on Arch and Wayland under Manjaro? And you need to switch it or something like that.

6 
System:
  Kernel: 6.6.63-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
    clocksource: tsc avail: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.6-x86_64
    root=UUID=a0674f41-beba-49e4-969c-091ec4171bb7 rw quiet splash
    udev.log_priority=3
  Desktop: KDE Plasma v: 6.2.4 tk: Qt v: N/A info: frameworks v: 6.8.0
    wm: kwin_x11 vt: 2 dm: 1: GDM v: 47.0 2: SDDM note: stopped Distro: Manjaro
    base: Arch Linux
Machine:
  Type: Laptop System: LENOVO product: 81LL v: Lenovo IdeaPad L340-17IRH
    serial: <superuser required> Chassis: type: 10 v: Lenovo IdeaPad L340-17IRH
    serial: <superuser required>
  Mobo: LENOVO model: INVALID v: SDK0K17763 WIN serial: <superuser required>
    part-nu: LENOVO_MT_81LL_BU_idea_FM_IDEAPAD uuid: <superuser required>
    UEFI: LENOVO v: BGCN36WW date: 05/24/2022
Battery:
  ID-1: BAT0 charge: 37.8 Wh (97.4%) condition: 38.8/45.0 Wh (86.3%)
    volts: 12.6 min: 11.5 model: Celxpert L18C3PF1 type: Li-poly serial: <filter>
    status: not charging cycles: 50
Memory:
  System RAM: total: 16 GiB available: 15.49 GiB used: 3.05 GiB (19.7%)
  Message: For most reliable report, use superuser + dmidecode.
  Array-1: capacity: 16 GiB slots: 1 modules: 1 EC: None
    max-module-size: 16 GiB note: est.
  Device-1: ChannelB-DIMM0 type: DDR4 detail: synchronous size: 16 GiB
    speed: 2400 MT/s volts: curr: 1 min: 1.25 max: 2 width (bits): data: 64
    total: 64 manufacturer: Kingston part-no: MSI24D4S7D8MB-16 serial: <filter>
CPU:
  Info: model: Intel Core i5-9300H bits: 64 type: MT MCP arch: Coffee Lake
    gen: core 9 level: v3 note: check built: 2018 process: Intel 14nm family: 6
    model-id: 0x9E (158) stepping: 0xA (10) microcode: 0xF8
  Topology: cpus: 1x dies: 1 clusters: 4 cores: 4 threads: 8 tpc: 2
    smt: enabled cache: L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB
    desc: 4x256 KiB L3: 8 MiB desc: 1x8 MiB
  Speed (MHz): avg: 800 min/max: 800/4100 scaling: driver: intel_pstate
    governor: powersave cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800
    8: 800 bogomips: 38408
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling mitigation: Microcode
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
    vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed mitigation: IBRS
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: IBRS; IBPB: conditional; STIBP: conditional;
    RSB filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel CoffeeLake-H GT2 [UHD Graphics 630] vendor: Lenovo
    driver: i915 v: kernel arch: Gen-9.5 process: Intel 14nm built: 2016-20
    ports: active: eDP-1 empty: none bus-ID: 00:02.0 chip-ID: 8086:3e9b
    class-ID: 0300
  Device-2: NVIDIA TU117M [GeForce GTX 1650 Mobile / Max-Q] vendor: Lenovo
    driver: nvidia v: 550.135 alternate: nouveau,nvidia_drm non-free: 550.xx+
    status: current (as of 2024-09; EOL~2026-12-xx) arch: Turing code: TUxxx
    process: TSMC 12nm FF built: 2018-2022 pcie: gen: 3 speed: 8 GT/s lanes: 16
    bus-ID: 01:00.0 chip-ID: 10de:1f91 class-ID: 0300
  Device-3: IMC Networks Integrated Camera driver: uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-8:2 chip-ID: 13d3:5415
    class-ID: 0e02
  Display: x11 server: X.Org v: 21.1.14 with: Xwayland v: 24.1.4
    compositor: kwin_x11 driver: X: loaded: modesetting,nvidia
    alternate: fbdev,nouveau,nv,vesa dri: iris gpu: i915 display-ID: :1
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: eDP-1 model: LG Display 0x05b9 built: 2017 res: 1920x1080 hz: 60
    dpi: 128 gamma: 1.2 size: 382x215mm (15.04x8.46") diag: 438mm (17.3")
    ratio: 16:9 modes: 1920x1080
  API: EGL v: 1.5 hw: drv: intel iris drv: nvidia platforms: device: 0
    drv: nvidia device: 1 drv: iris device: 3 drv: swrast gbm: drv: iris
    surfaceless: drv: nvidia x11: drv: iris inactive: wayland,device-2
  API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: intel mesa v: 24.2.8-arch1.1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel UHD Graphics 630 (CFL GT2)
    device-ID: 8086:3e9b memory: 7.56 GiB unified: yes
  API: Vulkan v: 1.3.295 layers: 14 device: 0 type: discrete-gpu
    name: NVIDIA GeForce GTX 1650 driver: nvidia v: 550.135 device-ID: 10de:1f91
    surfaces: xcb,xlib
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: Lenovo driver: snd_hda_intel
    v: kernel alternate: snd_soc_skl,snd_sof_pci_intel_cnl bus-ID: 00:1f.3
    chip-ID: 8086:a348 class-ID: 0403
  Device-2: NVIDIA vendor: Lenovo driver: snd_hda_intel v: kernel pcie:
    gen: 3 speed: 8 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:10fa
    class-ID: 0403
  API: ALSA v: k6.6.63-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.2.7 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter
    vendor: Lenovo driver: rtw_8821ce v: N/A modules: rtw88_8821ce pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 port: 4000 bus-ID: 07:00.0 chip-ID: 10ec:c821
    class-ID: 0280
  IF: wlp7s0 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
    vendor: Lenovo driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1
    port: 3000 bus-ID: 08:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp8s0 state: down mac: <filter>
  Info: services: NetworkManager, sshd, systemd-timesyncd, wpa_supplicant
Bluetooth:
  Device-1: Realtek Bluetooth Radio driver: btusb v: 0.8 type: USB rev: 1.1
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-14:3 chip-ID: 0bda:c024
    class-ID: e001 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 2 state: up address: see --recommends
Drives:
  Local Storage: total: 2.29 TiB used: 924.78 GiB (39.5%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Intel model: SSDPEKNW512G8L
    size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: L02C temp: 31.9 C scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 870 QVO 2TB
    size: 1.82 TiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
    tech: SSD serial: <filter> fw-rev: 1B6Q scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 274.62 GiB size: 269.24 GiB (98.04%)
    used: 50.11 GiB (18.6%) fs: ext4 dev: /dev/nvme0n1p5 maj-min: 259:5
    label: N/A uuid: a0674f41-beba-49e4-969c-091ec4171bb7
  ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.46%)
    used: 156 MiB (60.9%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
    label: SYSTEM_DRV uuid: F888-DD92
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
    compressor: zstd max-pool: 20%
  ID-1: swap-1 type: partition size: 17.95 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/sda5 maj-min: 8:5 label: SWAP
    uuid: 44f88d31-a1b3-4cf7-a160-4cb5efc5d65c
Sensors:
  System Temperatures: cpu: 41.0 C pch: 45.0 C mobo: N/A
  Fan Speeds (rpm): N/A
Info:
  Processes: 297 Power: uptime: 5m states: freeze,mem,disk suspend: deep
    avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
    suspend, test_resume image: 6.19 GiB services: org_kde_powerdevil,
    power-profiles-daemon, upowerd Init: systemd v: 256 default: graphical
    tool: systemctl
  Packages: pm: pacman pkgs: 1744 libs: 428 tools: gnome-software,pamac,yay
    pm: flatpak pkgs: 0 Compilers: gcc: 14.2.1 Shell: Bash v: 5.2.37
    running-in: konsole inxi: 3.3.36
7

I have Steam installed along with a few free games which I’ve personally never had issue starting. That is the extent of my engagement with Steam. I mention this only to enhance that I likely have no direct solutions.

Let’s explore some other details that might help others:

1. Did you install the game while in Arch or Manjaro?

2. This seems a fair question:

I notice from your system information that the Manjaro installation is using X11 – are both Arch and Manjaro using the same?

3. Any other known differences between the two environments might also be useful.

Regards.

8

Could it be possible that you use differend Launch Parameters, within Steam from Manjaro and Arch?

Possible the game using your Intel iGPU instead the nvidia one.

We still need Arch System info’s.

Are the other Steam games using also GE-Proton 9.20 as Planet Crafter?

9

No, I have tried some parameters, just for playing with them. But in the end, i dont use any parameters. However, I have found that using gamemoderun %command% sometimes can start the game. GE-Proton is absolutely identical, in both OS. On Arch i dont need startparameters. When i use gamemoderun %command%, on Arch, this doesnt change anything.

Some hours ago, I could start the game on Manjaro with gamemoderun %command%. Then i had to stop the game, for cooking the launch. Now it crashes directly after the start. I have no idea, where i can find the crash log. All i see, is a Unity Window which seems to generate some crash report.