Hi everyone,
I would like to ask support in troubleshooting audio.
I installed manjaro GNOME on a Samsung Galaxy Book Flex, everything is working fine including the S pen!
Problem
The only problem is about audio, in particular from internal speakers; bluetooth headphones (Galaxy Buds Pro) work fine.
I tried:
- reproduction of youtube videos on google chrome and on firefox
- speaker-test command
- gnome settings test
Speakers are not working in all mentioned cases.
Built-in microphone is working!!
System info
I try to attach all you need to reason on the problem.
inxi -v7azy
Output
System:
Kernel: 6.1.1-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
parameters: BOOT_IMAGE=/@/boot/vmlinuz-6.1-x86_64
root=UUID=d911b9b5-3e16-45ba-a37c-805ce2a6557b rw rootflags=subvol=@ quiet
splash apparmor=1 security=apparmor udev.log_priority=3
Desktop: GNOME v: 43.2 tk: GTK v: 3.24.36 wm: gnome-shell dm: GDM v: 43.0
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Convertible System: SAMSUNG product: 930QCG v: P11AJB
serial: <superuser required> Chassis: type: 31 serial: <superuser required>
Mobo: SAMSUNG model: SAMSUNG_NP_930QCG
v: SAMSUNG_SW_REVISION_12345+0.0.0000 serial: <superuser required>
UEFI: American Megatrends v: P11AJB.053.210517.MK date: 05/17/2021
Battery:
ID-1: BAT1 charge: 48.1 Wh (70.9%) condition: 67.8/67.0 Wh (101.1%)
volts: 15.6 min: 15.4 model: SAMSUNG Electronics SR Real Battery type: Li-ion
serial: <filter> status: discharging cycles: 222
Memory:
RAM: total: 11.46 GiB used: 2.92 GiB (25.5%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: model: Intel Core i5-1035G4 bits: 64 type: MT MCP arch: Ice Lake
gen: core 10 level: v4 note: check built: 2019-21 process: Intel 10nm
family: 6 model-id: 0x7E (126) stepping: 5 microcode: 0xB6
Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
L1: 320 KiB desc: d-4x48 KiB; i-4x32 KiB L2: 2 MiB desc: 4x512 KiB L3: 6 MiB
desc: 1x6 MiB
Speed (MHz): avg: 1374 high: 1500 min/max: 400/3700 scaling:
driver: intel_pstate governor: powersave cores: 1: 1300 2: 1500 3: 1301
4: 1301 5: 1293 6: 1500 7: 1500 8: 1300 bogomips: 23968
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
arch_capabilities arch_perfmon art avx avx2 avx512_bitalg avx512_vbmi2
avx512_vnni avx512_vpopcntdq avx512bw avx512cd avx512dq avx512f avx512ifma
avx512vbmi avx512vl bmi1 bmi2 bts clflush clflushopt cmov constant_tsc
cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms
est f16c flexpriority flush_l1d fma fpu fsgsbase fsrm fxsr gfni ht hwp
hwp_act_window hwp_epp hwp_notify hwp_pkg_req ibpb ibrs ibrs_enhanced ida
intel_pt invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor
movbe msr mtrr nonstop_tsc nopl nx ospke pae pat pbe pcid pclmulqdq pdcm
pdpe1gb pebs pge pku pln pni popcnt pse pse36 pts rdpid rdrand rdseed
rdtscp rep_good sdbg sep sha_ni smap smep split_lock_detect ss ssbd sse
sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust
tsc_deadline_timer tsc_known_freq umip vaes vme vmx vnmi vpclmulqdq vpid
x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
Vulnerabilities:
Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
Type: retbleed mitigation: Enhanced IBRS
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB
filling, PBRSB-eIBRS: SW sequence
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel Iris Plus Graphics G4 vendor: Samsung Co driver: i915
v: kernel arch: Gen-11 process: Intel 10nm built: 2019-21 ports:
active: eDP-1 empty: DP-1,DP-2,DP-3 bus-ID: 00:02.0 chip-ID: 8086:8a5a
class-ID: 0300
Device-2: Generic 720p HD Camera type: USB driver: uvcvideo bus-ID: 3-6:4
chip-ID: 2b7e:0134 class-ID: 0e02 serial: <filter>
Display: wayland server: X.org v: 1.21.1.6 with: Xwayland v: 22.1.7
compositor: gnome-shell driver: gpu: i915 display-ID: 0
Monitor-1: eDP-1 model: BOE Display 0x087a built: 2020 res: 1920x1080
dpi: 166 gamma: 1.2 size: 294x165mm (11.57x6.5") diag: 337mm (13.3")
ratio: 16:9 modes: 1920x1080
API: OpenGL v: 4.6 Mesa 22.3.1 renderer: Mesa Intel Iris Plus Graphics
(ICL GT1.5) direct render: Yes
Audio:
Device-1: Intel Ice Lake-LP Smart Sound Audio vendor: Samsung Co
driver: sof-audio-pci-intel-icl
alternate: snd_hda_intel,snd_sof_pci_intel_icl bus-ID: 00:1f.3
chip-ID: 8086:34c8 class-ID: 0401
Sound API: ALSA v: k6.1.1-1-MANJARO running: yes
Sound Server-1: JACK v: 1.9.21 running: no
Sound Server-2: PulseAudio v: 16.1 running: yes
Sound Server-3: PipeWire v: 0.3.63 running: yes
Network:
Device-1: Intel Ice Lake-LP PCH CNVi WiFi driver: iwlwifi v: kernel
bus-ID: 00:14.3 chip-ID: 8086:34f0 class-ID: 0280
IF: wlo1 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: noprefixroute scope: link
WAN IP: <filter>
Bluetooth:
Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 3-10:5
chip-ID: 8087:0026 class-ID: e001
Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 476.94 GiB used: 11.29 GiB (2.4%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: MZVLB512HBJQ-000
size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 type: SSD serial: <filter> rev: EXF71K2Q temp: 28.9 C scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 476.64 GiB size: 476.64 GiB (100.00%)
used: 11.29 GiB (2.4%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
label: N/A uuid: d911b9b5-3e16-45ba-a37c-805ce2a6557b
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 608 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
uuid: 6890-5B78
ID-3: /home raw-size: 476.64 GiB size: 476.64 GiB (100.00%)
used: 11.29 GiB (2.4%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
label: N/A uuid: d911b9b5-3e16-45ba-a37c-805ce2a6557b
ID-4: /var/cache raw-size: 476.64 GiB size: 476.64 GiB (100.00%)
used: 11.29 GiB (2.4%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
label: N/A uuid: d911b9b5-3e16-45ba-a37c-805ce2a6557b
ID-5: /var/log raw-size: 476.64 GiB size: 476.64 GiB (100.00%)
used: 11.29 GiB (2.4%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
label: N/A uuid: d911b9b5-3e16-45ba-a37c-805ce2a6557b
Swap:
Alert: No swap data was found.
Unmounted:
Message: No unmounted partitions found.
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 1 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Hub-2: 2-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 3-5:3 info: Samsung Fingerprint Sensor Device - 730B
type: <vendor specific> driver: N/A interfaces: 1 rev: 2.0 speed: 12 Mb/s
power: 500mA chip-ID: 04e8:730b class-ID: 0000
Device-2: 3-6:4 info: Generic 720p HD Camera type: Video driver: uvcvideo
interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 2b7e:0134
class-ID: 0e02 serial: <filter>
Device-3: 3-10:5 info: Intel AX201 Bluetooth type: Bluetooth driver: btusb
interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0026
class-ID: e001
Hub-4: 4-0:1 info: Super-speed hub ports: 6 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
Src: /sys System Temperatures: cpu: 38.0 C mobo: N/A
Fan Speeds (RPM): N/A
Power: 12v: N/A 5v: 5 3.3v: N/A vbat: N/A
Info:
Processes: 382 Uptime: 2h 36m wakeups: 4769 Init: systemd v: 252
default: graphical tool: systemctl Compilers: gcc: 12.2.0 clang: 14.0.6
Packages: pm: pacman pkgs: 1222 libs: 312 tools: gnome-software,pamac,yay
pm: flatpak pkgs: 0 Shell: Zsh v: 5.9 running-in: gnome-terminal inxi: 3.3.24
pacmd list-cards
Output
1 card(s) available.
index: 0
name: <alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic>
driver: <module-alsa-card.c>
owner module: 6
properties:
alsa.card = "0"
alsa.card_name = "sof-hda-dsp"
alsa.long_card_name = "SAMSUNGELECTRONICSCO.LTD.-930QCG-P11AJB-SAMSUNG_NP_930QCG"
alsa.driver_name = "snd_soc_skl_hda_dsp"
device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
device.bus = "pci"
device.vendor.id = "8086"
device.vendor.name = "Intel Corporation"
device.product.id = "34c8"
device.product.name = "Ice Lake-LP Smart Sound Technology Audio Controller"
device.string = "0"
device.description = "Ice Lake-LP Smart Sound Technology Audio Controller"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
profiles:
HiFi: Play HiFi quality Music (priority 40768, available: unknown)
off: Spento (priority 0, available: unknown)
active profile: <HiFi>
sinks:
alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_5__sink/#0: Ice Lake-LP Smart Sound Technology Audio Controller HDMI / DisplayPort 3 Output
alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_4__sink/#1: Ice Lake-LP Smart Sound Technology Audio Controller HDMI / DisplayPort 2 Output
alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_3__sink/#2: Ice Lake-LP Smart Sound Technology Audio Controller HDMI / DisplayPort 1 Output
alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink/#3: Ice Lake-LP Smart Sound Technology Audio Controller Speaker + Headphones
sources:
alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_5__sink.monitor/#0: Monitor of Ice Lake-LP Smart Sound Technology Audio Controller HDMI / DisplayPort 3 Output
alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_4__sink.monitor/#1: Monitor of Ice Lake-LP Smart Sound Technology Audio Controller HDMI / DisplayPort 2 Output
alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_3__sink.monitor/#2: Monitor of Ice Lake-LP Smart Sound Technology Audio Controller HDMI / DisplayPort 1 Output
alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink.monitor/#3: Monitor of Ice Lake-LP Smart Sound Technology Audio Controller Speaker + Headphones
alsa_input.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__source/#4: Ice Lake-LP Smart Sound Technology Audio Controller Headphones Stereo Microphone
alsa_input.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_6__source/#5: Ice Lake-LP Smart Sound Technology Audio Controller Digital Microphone
ports:
[Out] HDMI3: HDMI / DisplayPort 3 Output (priority 700, latency offset 0 usec, available: no)
properties:
[Out] HDMI2: HDMI / DisplayPort 2 Output (priority 600, latency offset 0 usec, available: no)
properties:
[Out] HDMI1: HDMI / DisplayPort 1 Output (priority 500, latency offset 0 usec, available: no)
properties:
[Out] Speaker: Speaker (priority 100, latency offset 0 usec, available: unknown)
properties:
[Out] Headphones: Headphones (priority 200, latency offset 0 usec, available: no)
properties:
[In] Mic2: Headphones Stereo Microphone (priority 200, latency offset 0 usec, available: no)
properties:
[In] Mic1: Digital Microphone (priority 100, latency offset 0 usec, available: unknown)
properties:
uname -r
Output
6.1.1-1-MANJARO
sudo dmesg | grep snd
Output
[ 6.605093] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100
[ 6.605288] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[ 7.411857] snd_hda_codec_realtek ehdaudio0D0: autoconfig for ALC298: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
[ 7.411862] snd_hda_codec_realtek ehdaudio0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 7.411863] snd_hda_codec_realtek ehdaudio0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 7.411864] snd_hda_codec_realtek ehdaudio0D0: mono: mono_out=0x0
[ 7.411865] snd_hda_codec_realtek ehdaudio0D0: inputs:
[ 7.411866] snd_hda_codec_realtek ehdaudio0D0: Mic=0x18
[ 7.455278] snd_hda_codec_realtek ehdaudio0D0: ASoC: sink widget AIF1TX overwritten
[ 7.455286] snd_hda_codec_realtek ehdaudio0D0: ASoC: source widget AIF1RX overwritten
What I tried to solve the problem
Trying to solve the problem I followed the guide: how to set up the audio card in samsung galaxy book (forum is not allowing me to share the url) in this forum, but speakers are still not working.
Actually I was not able to follow all the steps in the guide, because the alsa-base file, mentioned in step 6, does not exist.
I tried to further search on the forum, but all the post I found proposed solutions already involved in the previously linked guide.
alsamixer
On alsamixer sof-hda-dsp is available as audio card and after selecting it I raised all the volumes, but still no sound.
I hope that what I provided is enough for you to give some suggestions.
Thanks in advance!!