Fresh install keeps freezing every ~10 minutes

Like the title says. Fresh install done on an HP Laptop 17-by3613dx. Frankly dont know much about computers, much less linux as a whole, so Im kinda at a loss here. Sorry for any possible dumb statements due to the aforementioned fact. Same happening on another laptop I attempted to install it on, a Lenovo something or other.


If its happening on multiple machines I begin to question the integrity of the install media itself.

But moving on its always a good idea to start here:

 Kernel: 5.13.19-2-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
 parameters: BOOT_IMAGE=/boot/vmlinuz-5.13-x86_64
 root=UUID=e5247a28-4a7f-4316-bbaa-ca9f210cac80 rw quiet apparmor=1
 security=apparmor udev.log_priority=3
 Desktop: KDE Plasma 5.22.5 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM
 Distro: Manjaro Linux base: Arch Linux
 Type: Laptop System: HP product: HP Laptop 17-by3xxx v: N/A serial: <filter>
 Chassis: type: 10 serial: <filter>
 Mobo: HP model: 868E v: 65.12 serial: <filter> UEFI: AMI v: F.03
 date: 03/20/2020
 ID-1: BAT0 charge: 28.4 Wh (75.9%) condition: 37.4/37.4 Wh (100.0%)
 volts: 11.9 min: 11.6 model: Hewlett-Packard Primary type: Li-ion
 serial: <filter> status: Discharging
 RAM: total: 7.46 GiB used: 1.06 GiB (14.2%)
 RAM Report: permissions: Unable to run dmidecode. Root privileges required.
 Info: Quad Core model: Intel Core i5-1035G1 bits: 64 type: MT MCP
 arch: Ice Lake family: 6 model-id: 7E (126) stepping: 5 microcode: A6 cache:
 L2: 6 MiB bogomips: 19048
 Speed: 400 MHz min/max: 400/3600 MHz Core speeds (MHz): 1: 400 2: 400 3: 400
 4: 400 5: 400 6: 400 7: 400 8: 400
 Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_capabilities
 arch_perfmon art avx avx2 avx512_bitalg avx512_vbmi2 avx512_vnni
 avx512_vpopcntdq avx512bw avx512cd avx512dq avx512f avx512ifma avx512vbmi
 avx512vl bmi1 bmi2 bts clflush clflushopt cmov constant_tsc cpuid
 cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est
 f16c flexpriority flush_l1d fma fpu fsgsbase fsrm fxsr gfni ht hwp
 hwp_act_window hwp_epp hwp_notify hwp_pkg_req ibpb ibrs ibrs_enhanced ida
 intel_pt invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor
 movbe msr mtrr nonstop_tsc nopl nx ospke pae pat pbe pcid pclmulqdq pdcm
 pdpe1gb pebs pge pku pln pni popcnt pse pse36 pts rdpid rdrand rdseed rdtscp
 rep_good sdbg sep sha_ni smap smep split_lock_detect ss ssbd sse sse2 sse4_1
 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust
 tsc_deadline_timer tsc_known_freq umip vaes vme vmx vnmi vpclmulqdq vpid
 x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
 Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
 Type: l1tf status: Not affected
 Type: mds status: Not affected
 Type: meltdown status: Not affected
 Type: spec_store_bypass
 mitigation: Speculative Store Bypass disabled via prctl and seccomp
 Type: spectre_v1
 mitigation: usercopy/swapgs barriers and __user pointer sanitization
 Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling
 Type: srbds status: Not affected
 Type: tsx_async_abort status: Not affected
 Device-1: Intel Iris Plus Graphics G1 vendor: Hewlett-Packard driver: i915
 v: kernel bus-ID: 00:02.0 chip-ID: 8086:8a56 class-ID: 0300
 Device-2: Lite-On HP Webcam type: USB driver: uvcvideo bus-ID: 1-6:2
 chip-ID: 04ca:707d class-ID: 0e02 serial: <filter>
 Display: x11 server: X.Org 1.20.13 compositor: kwin_x11 driver:
 loaded: modesetting alternate: fbdev,vesa display-ID: :0 screens: 1
 Screen-1: 0 s-res: 1600x900 s-dpi: 96 s-size: 423x238mm (16.7x9.4")
 s-diag: 485mm (19.1")
 Monitor-1: eDP-1 res: 1600x900 hz: 60 dpi: 106 size: 382x214mm (15.0x8.4")
 diag: 438mm (17.2")
 OpenGL: renderer: Mesa Intel UHD Graphics (ICL GT1) v: 4.6 Mesa 21.2.3
 direct render: Yes
 Device-1: Intel Ice Lake-LP Smart Sound Audio vendor: Hewlett-Packard
 driver: snd_hda_intel v: kernel alternate: snd_sof_pci_intel_icl
 bus-ID: 00:1f.3 chip-ID: 8086:34c8 class-ID: 0403
 Sound Server-1: ALSA v: k5.13.19-2-MANJARO running: yes
 Sound Server-2: JACK v: 1.9.19 running: no
 Sound Server-3: PulseAudio v: 15.0 running: yes
 Sound Server-4: PipeWire v: 0.3.38 running: yes
 Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
 vendor: Hewlett-Packard driver: r8169 v: kernel port: 4000 bus-ID: 01:00.0
 chip-ID: 10ec:8168 class-ID: 0200
 IF: enp1s0 state: down mac: <filter>
 Device-2: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter
 vendor: Hewlett-Packard driver: rtw_8821ce v: N/A modules: rtw88_8821ce
 port: 3000 bus-ID: 02:00.0 chip-ID: 10ec:c821 class-ID: 0280
 IF: wlp2s0 state: up mac: <filter>
 IP v4: <filter> type: dynamic noprefixroute scope: global
 broadcast: <filter>
 IP v6: <filter> type: noprefixroute scope: link
 WAN IP: <filter>
 Device-1: Realtek Realtek Bluetooth 4.2 Adapter type: USB driver: btusb
 v: 0.8 bus-ID: 1-10:3 chip-ID: 0bda:b00a class-ID: e001 serial: <filter>
 Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
 Message: No logical block device data found.
Not an ARRAY reference at /usr/bin/inxi line 16007.

Here's the system information, any clues?

Can you update the kernel to 5.14.xx at least ?

and how would I go about doing that?

System settings → Kernel → choose kernel 5.14.

1 Like

No option for it, odd/

On console as root mhwd-kernel -i linux514.

Perhaps, you must install kernel 5.15.

Says I need to run as root, whatever that means

*Scratch that, gives me this

warning: database file for 'core' does not exist (use '-Sy' to download)
warning: database file for 'extra' does not exist (use '-Sy' to download)
warning: database file for 'community' does not exist (use '-Sy' to download)
warning: database file for 'multilib' does not exist (use '-Sy' to download)
warning: database file for 'core' does not exist (use '-Sy' to download)
warning: database file for 'extra' does not exist (use '-Sy' to download)
warning: database file for 'community' does not exist (use '-Sy' to download)
warning: database file for 'multilib' does not exist (use '-Sy' to download)
warning: database file for 'core' does not exist (use '-Sy' to download)
warning: database file for 'extra' does not exist (use '-Sy' to download)
warning: database file for 'community' does not exist (use '-Sy' to download)
warning: database file for 'multilib' does not exist (use '-Sy' to download)
Error: Please make sure if the given kernel(s) exist(s).
available kernels:

it means put sudo in front.

sudo mhwd-kernel -i linux514

PS - if you are going to be using a linux system, you should familiarize yourself with a few things. Like ‘root’. If you dont know what that is, then that is a bit like not knowing what ‘administrator’ or ‘Drive C:’ is.

Sort your mirrors and updates first

sudo pacman-mirrors -g && sudo pacman -Syyu
1 Like

Installed, but still freezes, although took a whole lot longer to freeze, at least the first time starting it up. Suppose thats a start.

Ya reckon installing another version of Manjaro could fix this?