Hello,
Hoping someone can point me in the right direction to troubleshoot this extremely annoying problem. Approximately every 5 to 30 seconds at random intervals, it seems my Logitech mouse and keyboard stop functioning for anywhere between 5 seconds to a minute(sometimes unplugging and plugging in the dongle will correct the issue when they stop working for a long time - but only for a moment. At first I was thinking it had something to do with USB autosuspend after googling, but this problem happens even while I am actively using either the mouse or keyboard. I don’t think its my system freezing because if I am watching a show/ movie/ youtube or playing games I don’t see these interruptions. I have also verified my batteries are not low or dying. This problem persists through reboots as well.
I am a relatively new Linux user - I was using Mint for the past 2 years( never had this issue before) , and switched over to Manjaro a couple months ago to get a deeper dive into Linux and expand my knowledge. That being said I am not sure what logs I can provide to help diagnose - or even where I should begin troubleshooting problems like these - now or in the future. I would love some help in determining what could be causing this.
My system specs are on my profile, but I’ll add them here for brevity.
Branch: Stable
Desktop Environment: KDE
CPU: Intel i7 4790K
GPU: Nvidia GTX 1080Ti
GPU Driver: 510.73.05
Kernel: 5.15.41-1
I found the tutorial post while Googling some more, so here is my system info
System:
Kernel: 5.15.41-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.1.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
root=UUID=4f5df1a6-9054-4393-8696-6ab6aa4b57f3 rw quiet apparmor=1
security=apparmor resume=UUID=af059a76-d670-4304-8357-5e02440b09f7
udev.log_priority=3
Desktop: KDE Plasma v: 5.24.5 tk: Qt v: 5.15.4 wm: kwin_x11 vt: 1 dm: SDDM
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Desktop System: ASUS product: All Series v: N/A
serial: <superuser required>
Mobo: ASUSTeK model: MAXIMUS VI HERO v: Rev 1.xx
serial: <superuser required> BIOS: American Megatrends v: 1603
date: 08/15/2014
Battery:
Device-1: hidpp_battery_262 model: Logitech Wireless Mouse MX Master 2S
serial: <filter> charge: 55% (should be ignored) rechargeable: yes
status: discharging
Device-2: hidpp_battery_263 model: Logitech Wireless Keyboard K360
serial: <filter> charge: 55% (should be ignored) rechargeable: yes
status: discharging
Memory:
RAM: total: 15.57 GiB used: 4.19 GiB (26.9%)
RAM Report:
permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: model: Intel Core i7-4790 bits: 64 type: MT MCP arch: Haswell
gen: core 4 built: 2013-15 process: Intel 22nm family: 6 model-id: 0x3C (60)
stepping: 3 microcode: 0x28
Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
L3: 8 MiB desc: 1x8 MiB
Speed (MHz): avg: 3237 high: 3696 min/max: 800/4000 scaling:
driver: intel_cpufreq governor: schedutil cores: 1: 2711 2: 3592 3: 3592
4: 3696 5: 3593 6: 3593 7: 3593 8: 1526 bogomips: 57492
Flags: abm acpi aes aperfmperf apic arat arch_perfmon avx avx2 bmi1 bmi2
bts clflush cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
dtherm dts epb erms est f16c flush_l1d fma fpu fsgsbase fxsr ht ibpb ibrs
ida invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor movbe
msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs
pge pln pni popcnt pse pse36 pti pts rdrand rdtscp rep_good sdbg sep smep
smx ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tsc
tsc_adjust tsc_deadline_timer vme x2apic xsave xsaveopt xtopology xtpr
Vulnerabilities:
Type: itlb_multihit status: KVM: VMX unsupported
Type: l1tf mitigation: PTE Inversion
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: NVIDIA GP102 [GeForce GTX 1080 Ti] vendor: Gigabyte driver: nvidia
v: 510.73.05 alternate: nouveau,nvidia_drm non-free: 515.xx+
status: current (as of 2022-06) arch: Pascal process: TSMC 16nm
built: 2016-21 pcie: gen: 3 speed: 8 GT/s lanes: 16 bus-ID: 01:00.0
chip-ID: 10de:1b06 class-ID: 0300
Display: x11 server: X.Org v: 21.1.3 compositor: kwin_x11 driver: X:
loaded: nvidia gpu: nvidia display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 30 s-size: 1626x914mm (64.02x35.98")
s-diag: 1865mm (73.44")
Monitor-1: HDMI-2 res: 1920x1080 dpi: 30 size: 1600x900mm (62.99x35.43")
diag: 1836mm (72.27") modes: N/A
OpenGL: renderer: NVIDIA GeForce GTX 1080 Ti/PCIe/SSE2
v: 4.6.0 NVIDIA 510.73.05 direct render: Yes
Audio:
Device-1: Intel 8 Series/C220 Series High Definition Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:8c20
class-ID: 0403
Device-2: NVIDIA GP102 HDMI Audio vendor: Gigabyte driver: snd_hda_intel
v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16 bus-ID: 01:00.1
chip-ID: 10de:10ef class-ID: 0403
Sound Server-1: ALSA v: k5.15.41-1-MANJARO running: yes
Sound Server-2: JACK v: 1.9.21 running: no
Sound Server-3: PulseAudio v: 15.0 running: yes
Sound Server-4: PipeWire v: 0.3.51 running: yes
Network:
Device-1: Intel Ethernet I217-V vendor: ASUSTeK driver: e1000e v: kernel
port: f040 bus-ID: 00:19.0 chip-ID: 8086:153b class-ID: 0200
IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: noprefixroute scope: link
WAN IP: <filter>
Bluetooth:
Message: No bluetooth data found.
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 7.82 TiB used: 226.02 GiB (2.8%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Western Digital
model: WD30EFRX-68EUZN0 size: 2.73 TiB block-size: physical: 4096 B
logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 5400 serial: <filter>
rev: 0A80 scheme: GPT
ID-2: /dev/sdb maj-min: 8:16 vendor: Samsung model: SSD 840 EVO 250GB
size: 232.89 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
type: SSD serial: <filter> rev: BB6Q scheme: GPT
ID-3: /dev/sdc maj-min: 8:32 vendor: Seagate model: ST93205620AS
size: 298.09 GiB block-size: physical: 512 B logical: 512 B speed: 3.0 Gb/s
type: HDD rpm: 7200 serial: <filter> rev: SD28 scheme: MBR
ID-4: /dev/sdd maj-min: 8:48 vendor: Western Digital
model: WD20EFRX-68EUZN0 size: 1.82 TiB block-size: physical: 4096 B
logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 5400 serial: <filter>
rev: 0A82 scheme: GPT
ID-5: /dev/sde maj-min: 8:64 vendor: Seagate model: ST2000DL003-9VT166
size: 1.82 TiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
type: HDD rpm: 5900 serial: <filter> rev: CC3C scheme: GPT
ID-6: /dev/sdf maj-min: 8:80 vendor: Silicon Power
model: SPCC Solid State Disk size: 953.87 GiB block-size: physical: 512 B
logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 0B
scheme: MBR
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 936.74 GiB size: 920.96 GiB (98.32%)
used: 26.04 GiB (2.8%) fs: ext4 dev: /dev/sdf1 maj-min: 8:81 label: N/A
uuid: 4f5df1a6-9054-4393-8696-6ab6aa4b57f3
ID-2: /run/media/moose/Games raw-size: 1.82 TiB size: 1.79 TiB (98.37%)
used: 199.99 GiB (10.9%) fs: ext4 dev: /dev/sdd1 maj-min: 8:49 label: Games
uuid: 9a77c717-6241-4389-a65b-4e7c9eae47a3
Swap:
Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
ID-1: swap-1 type: partition size: 17.12 GiB used: 256 KiB (0.0%)
priority: -2 dev: /dev/sdf2 maj-min: 8:82 label: swap
uuid: af059a76-d670-4304-8357-5e02440b09f7
Unmounted:
ID-1: /dev/sda1 maj-min: 8:1 size: 2.73 TiB fs: xfs label: N/A
uuid: 7c5822c2-d3b1-4db1-ad3e-5a19d6f2bfbc
ID-2: /dev/sdb1 maj-min: 8:17 size: 512 MiB fs: vfat label: N/A
uuid: C8C9-85F7
ID-3: /dev/sdb2 maj-min: 8:18 size: 232.38 GiB fs: ext4 label: N/A
uuid: 63d05345-1152-4bb0-9fea-59a79e412bc4
ID-4: /dev/sdc1 maj-min: 8:33 size: 298.09 GiB fs: ntfs label: Temporary
uuid: 6BB71A2E607CDDA2
ID-5: /dev/sde1 maj-min: 8:65 size: 1.82 TiB fs: ext4 label: Backups
uuid: 05a7320a-502f-4024-83a2-2d6c7e613377
USB:
Hub-1: 1-0:1 info: Full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002 class-ID: 0900
Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0
speed: 480 Mb/s chip-ID: 8087:8008 class-ID: 0900
Hub-3: 2-0:1 info: Full speed or root hub ports: 2 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Hub-4: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 8 rev: 2.0
speed: 480 Mb/s chip-ID: 8087:8000 class-ID: 0900
Hub-5: 3-0:1 info: Hi-speed hub with single TT ports: 14 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Hub-6: 3-5:46 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s
power: 100mA chip-ID: 1a40:0101 class-ID: 0900
Hub-7: 3-5.4:47 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s
power: 100mA chip-ID: 1a40:0101 class-ID: 0900
Hub-8: 3-5.4.4:48 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s
power: 100mA chip-ID: 1a40:0101 class-ID: 0900
Hub-9: 3-5.4.4.4:49 info: VIA Labs USB2.0 Hub ports: 4 rev: 2.1
speed: 480 Mb/s chip-ID: 2109:2817 class-ID: 0900
Hub-10: 3-6:25 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s
power: 100mA chip-ID: 1a40:0101 class-ID: 0900
Hub-11: 3-6.4:26 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s
power: 100mA chip-ID: 1a40:0101 class-ID: 0900
Hub-12: 3-6.4.4:27 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s
power: 100mA chip-ID: 1a40:0101 class-ID: 0900
Device-1: 3-6.4.4.4:28 info: Logitech Unifying Receiver
type: Keyboard,Mouse,HID driver: logitech-djreceiver,usbhid interfaces: 3
rev: 2.0 speed: 12 Mb/s power: 98mA chip-ID: 046d:c52b class-ID: 0300
Hub-13: 4-0:1 info: Super-speed hub ports: 6 rev: 3.0 speed: 5 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
System Temperatures: cpu: 29.8 C mobo: 27.8 C gpu: nvidia temp: 52 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 0%
Info:
Processes: 267 Uptime: 5h 31m wakeups: 534 Init: systemd v: 250
default: graphical tool: systemctl Compilers: gcc: 12.1.0 clang: 13.0.1
Packages: 1268 pacman: 1258 lib: 365 flatpak: 0 snap: 10 Shell: Zsh v: 5.9
default: Bash v: 5.1.16 running-in: konsole inxi: 3.3.17
This ought to be relevant, but since you mention you didn’t have the problem before switching from Mint, it may probably not be it:
https://wiki.archlinux.org/title/Logitech_Unifying_Receiver#Lag_of_the_wireless_device
Maybe look around for other Logitech peripheral documentation…
I installed Solaar and will update if the problem persists or seems to be corrected.
I did have Solaar installed in Mint, but only for the last couple months because it didn’t seem to be necessary, and didn’t add any additional functionality to the mouse/keyboard I had then.
Thanks for the help!