Freeze randomly

Kedr · 16 December 2022 22:18

Hello

My computer hangs randomly, i can still move the mouse but it doesn’t let me click anywhere, when i try to execute new programs it’s only showing black space.
The only way to do something is to go to the console via control + alt + F2 to restart.

What I normally do is suspend the computer and not turn it off. Freezing is not happening after resume from suspend, many days can go by without this happening.

I’ve updated the BIOS after hangs days ago but this keeps happening again and again.
Today this happened with kernel 5.15.81-1 but it happened with 6.0.11-1 days ago.

Here is my current state of inxi -Fxz

System:
  Kernel: 5.15.81-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    Desktop: KDE Plasma v: 5.26.4 Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Desktop System: Micro-Star product: MS-7A38 v: 8.0
    serial: <superuser required>
  Mobo: Micro-Star model: B450M PRO-VDH MAX (MS-7A38) v: 8.0
    serial: <superuser required> UEFI: American Megatrends LLC. v: B.G0
    date: 07/26/2022
Battery:
  Device-1: hidpp_battery_0 model: Logitech K370s/K375s Multi-Device Wireless
    Keyboard charge: 100% (should be ignored) status: discharging
  Device-2: hidpp_battery_1 model: Logitech Wireless Mouse MX Master
    charge: 100% (should be ignored) status: discharging
CPU:
  Info: quad core model: AMD Ryzen 3 3200G with Radeon Vega Graphics bits: 64
    type: MCP arch: Zen/Zen+ note: check rev: 1 cache: L1: 384 KiB L2: 2 MiB
    L3: 4 MiB
  Speed (MHz): avg: 1310 high: 1468 min/max: 1400/3600 boost: enabled cores:
    1: 1259 2: 1257 3: 1468 4: 1257 bogomips: 28756
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: AMD Picasso/Raven 2 [Radeon Vega Series / Radeon Mobile Series]
    driver: amdgpu v: kernel arch: GCN-5 bus-ID: 2a:00.0 temp: 44.0 C
  Device-2: KYE Systems (Mouse Systems) PC-LM1E Camera type: USB
    driver: snd-usb-audio,uvcvideo bus-ID: 5-1:2
  Display: x11 server: X.Org v: 21.1.4 driver: X: loaded: amdgpu
    unloaded: modesetting dri: radeonsi gpu: amdgpu resolution: 1: 1440x900~60Hz
    2: 1920x1080~60Hz
  API: OpenGL v: 4.6 Mesa 22.2.4 renderer: AMD Radeon Vega 8 Graphics
    (raven LLVM 14.0.6 DRM 3.42 5.15.81-1-MANJARO) direct render: Yes
Audio:
  Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio vendor: Micro-Star MSI
    driver: snd_hda_intel v: kernel bus-ID: 5-1:2 bus-ID: 2a:00.1
  Device-2: AMD Family 17h/19h HD Audio vendor: Micro-Star MSI
    driver: snd_hda_intel v: kernel bus-ID: 2a:00.6
  Device-3: KYE Systems (Mouse Systems) PC-LM1E Camera type: USB
    driver: snd-usb-audio,uvcvideo
  Sound API: ALSA v: k5.15.81-1-MANJARO running: yes
  Sound Server-1: JACK v: 1.9.21 running: no
  Sound Server-2: PulseAudio v: 16.1 running: yes
  Sound Server-3: PipeWire v: 0.3.61 running: no
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Micro-Star MSI driver: r8169 v: kernel port: f000 bus-ID: 25:00.0
  IF: enp37s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
  Local Storage: total: 1.48 TiB used: 329.99 GiB (21.8%)
  ID-1: /dev/nvme0n1 vendor: Crucial model: CT500P1SSD8 size: 465.76 GiB
    temp: 33.9 C
  ID-2: /dev/sda vendor: Toshiba model: THNSNH128GCST size: 119.24 GiB
  ID-3: /dev/sdb vendor: Western Digital model: WD10EZEX-08M2NA0
    size: 931.51 GiB
Partition:
  ID-1: / size: 49.43 GiB used: 15.35 GiB (31.1%) fs: ext4 dev: /dev/nvme0n1p7
  ID-2: /boot/efi size: 399.2 MiB used: 312 KiB (0.1%) fs: vfat
    dev: /dev/nvme0n1p9
  ID-3: /home size: 56 GiB used: 5.24 GiB (9.4%) fs: ext4
    dev: /dev/nvme0n1p8
Swap:
  ID-1: swap-1 type: partition size: 15.26 GiB used: 0 KiB (0.0%)
    dev: /dev/nvme0n1p6
Sensors:
  System Temperatures: cpu: 43.9 C mobo: N/A gpu: amdgpu temp: 43.0 C
  Fan Speeds (RPM): N/A
Info:
  Processes: 245 Uptime: 49m Memory: 13.58 GiB used: 3.88 GiB (28.6%)
  Init: systemd Compilers: gcc: 12.2.0 clang: 14.0.6 Packages: 1244 Shell: Zsh
  v: 5.9 inxi: 3.3.24

journalctl -b-1 -p4 --no-pager

Dec 16 19:30:53 maint kwin_x11[613]: kwin_core: XCB error: 152 (BadDamage), sequence: 33152, resource id: 17826013, major code: 143 (DAMAGE), minor code: 3 (Subtract)
Dec 16 19:32:41 maint kwin_x11[613]: kwin_core: XCB error: 152 (BadDamage), sequence: 38298, resource id: 17826466, major code: 143 (DAMAGE), minor code: 3 (Subtract)
Dec 16 19:35:44 maint kwin_x11[613]: kwin_core: XCB error: 152 (BadDamage), sequence: 39636, resource id: 17826882, major code: 143 (DAMAGE), minor code: 3 (Subtract)
Dec 16 19:36:12 maint kwin_x11[613]: kwin_core: XCB error: 152 (BadDamage), sequence: 41063, resource id: 17826988, major code: 143 (DAMAGE), minor code: 3 (Subtract)
Dec 16 19:42:37 maint kwin_x11[613]: kwin_core: XCB error: 152 (BadDamage), sequence: 49873, resource id: 17827626, major code: 143 (DAMAGE), minor code: 3 (Subtract)
Dec 16 19:43:01 maint kwin_x11[613]: kwin_core: XCB error: 152 (BadDamage), sequence: 50942, resource id: 17827902, major code: 143 (DAMAGE), minor code: 3 (Subtract)
Dec 16 19:44:18 maint kwin_x11[613]: kwin_core: XCB error: 152 (BadDamage), sequence: 55777, resource id: 17828045, major code: 143 (DAMAGE), minor code: 3 (Subtract)
Dec 16 19:44:52 maint kwin_x11[613]: kwin_core: XCB error: 152 (BadDamage), sequence: 60388, resource id: 17828345, major code: 143 (DAMAGE), minor code: 3 (Subtract)
Dec 16 19:45:03 maint kwin_x11[613]: kwin_core: XCB error: 152 (BadDamage), sequence: 64620, resource id: 17828706, major code: 143 (DAMAGE), minor code: 3 (Subtract)
Dec 16 19:45:10 maint kwin_x11[613]: kwin_core: XCB error: 152 (BadDamage), sequence: 3319, resource id: 17829015, major code: 143 (DAMAGE), minor code: 3 (Subtract)
Dec 16 19:46:28 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 19195, resource id: 17830778, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:28 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 19264, resource id: 17830786, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:28 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 19268, resource id: 17830787, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:28 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 19325, resource id: 17830792, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:28 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 19329, resource id: 17830793, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:28 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 19359, resource id: 17830797, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:28 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 19385, resource id: 17830800, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:28 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 19407, resource id: 17830803, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:28 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 19429, resource id: 17830806, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:28 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 19454, resource id: 17830810, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:28 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 19471, resource id: 17830812, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:28 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 19492, resource id: 17830815, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:38 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20351, resource id: 17830861, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:38 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20364, resource id: 17830862, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:38 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20375, resource id: 17830863, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:38 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20386, resource id: 17830864, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:38 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20397, resource id: 17830865, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:38 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20409, resource id: 17830866, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:38 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20420, resource id: 17830867, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:38 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20431, resource id: 17830868, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:38 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20442, resource id: 17830869, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:38 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20453, resource id: 17830870, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:39 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20471, resource id: 17830872, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:40 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20556, resource id: 17830873, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:40 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20564, resource id: 17830874, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:40 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20728, resource id: 17830876, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:40 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20758, resource id: 17830880, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:40 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20788, resource id: 17830884, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:40 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20814, resource id: 17830887, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:41 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20840, resource id: 17830890, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:46:41 maint kwin_x11[613]: kwin_core: XCB error: 136 (Unknown), sequence: 20866, resource id: 17830893, major code: 134 (SYNC), minor code: 17 (DestroyFence)
Dec 16 19:48:55 maint login[76407]: pam_systemd(login:session): Failed to release session: Interrupted system call
Dec 16 19:48:55 maint sddm[482]: Authentication error: "Process crashed"
Dec 16 19:48:55 maint sddm[482]: Auth: sddm-helper crashed (exit code 15)
Dec 16 19:48:55 maint sddm[482]: Authentication error: "Process crashed"
Dec 16 19:48:55 maint sddm[482]: Auth: sddm-helper exited with 15
Dec 16 19:48:55 maint kglobalaccel5[651]: The X11 connection broke (error 1). Did the X11 server die?
Dec 16 19:48:55 maint ksmserver[610]: The X11 connection broke (error 1). Did the X11 server die?
Dec 16 19:48:55 maint kwin_x11[613]: The X11 connection broke (error 1). Did the X11 server die?
Dec 16 19:48:55 maint kwin_x11[613]: file:///usr/share/kwin/outline/plasma/outline.qml:14: TypeError: Cannot read property 'longDuration' of null
Dec 16 19:48:55 maint systemd[531]: plasma-ksmserver.service: Failed with result 'exit-code'.
Dec 16 19:48:55 maint systemd-coredump[76470]: Failed to connect to coredump service: Connection refused
Dec 16 19:48:55 maint systemd[1]: udisks2.service: Main process exited, code=dumped, status=6/ABRT
Dec 16 19:48:55 maint systemd[1]: udisks2.service: Failed with result 'core-dump'.
Dec 16 19:48:55 maint kactivitymanagerd[682]: The X11 connection broke (error 1). Did the X11 server die?
Dec 16 19:48:55 maint systemd[531]: app-org.kde.konsole-9081f4c559854b95afbf4733310022a2.scope: Failed to kill control group /user.slice/user-1000.slice/user@1000.service/app.slice/app-org.kde.konsole-9081f4c559854b95afbf4733310022a2.scope, ignoring: Operation not permitted
Dec 16 19:48:55 maint systemd[531]: app-org.kde.konsole-9081f4c559854b95afbf4733310022a2.scope: Failed to kill control group /user.slice/user-1000.slice/user@1000.service/app.slice/app-org.kde.konsole-9081f4c559854b95afbf4733310022a2.scope, ignoring: Operation not permitted
Dec 16 19:48:55 maint systemd[531]: plasma-kactivitymanagerd.service: Failed with result 'exit-code'.
Dec 16 19:48:55 maint systemd[531]: obex.service: Failed with result 'exit-code'.
Dec 16 19:48:55 maint systemd[531]: plasma-kwin_x11.service: Failed with result 'exit-code'.
Dec 16 19:48:55 maint pulseaudio[977]: Error opening PCM device front:1: No such file or directory
Dec 16 19:48:55 maint pulseaudio[977]: Failed to create sink input: sink is suspended.
Dec 16 19:48:55 maint pulseaudio[977]: Lost I/O connection in module "module-gsettings"
Dec 16 19:48:55 maint systemd-coredump[76586]: Failed to connect to coredump service: Connection refused
Dec 16 19:48:55 maint kded5[612]: kf.notifications: Failed to play sound with canberra: Invalid state
Dec 16 19:48:55 maint kded5[612]: The X11 connection broke (error 1). Did the X11 server die?
Dec 16 19:48:55 maint kded5[612]: kf.notifications: Had queued notifications on destruction. Was the eventloop running?
Dec 16 19:48:56 maint systemd[531]: plasma-kded.service: Failed with result 'exit-code'.
Dec 16 19:48:56 maint sddm[482]: Signal received: SIGTERM
Dec 16 19:48:56 maint systemd-logind[395]: Failed to start autovt@tty2.service: Transaction for getty@tty2.service/start is destructive (systemd-reboot.service has 'start' job queued, but 'stop' is included in transaction).
Dec 16 19:48:56 maint sddm[482]: QProcess: Destroyed while process ("/usr/lib/sddm/sddm-helper") is still running.
Dec 16 19:48:58 maint kernel: watchdog: watchdog0: watchdog did not stop!

brahma · 17 December 2022 07:47

you didnt provide the whole logs, but it looks like xorg crashed…
provide also output from:
mhwd -l -li

Kedr · 17 December 2022 17:42

I didnt provide all journalctl -b-1 -p4 --no-pager log because it had 6200 lines

mhwd -l -li

> Installed PCI configs:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
           video-linux            2018.05.04                true            PCI


Warning: No installed USB configs!
> 0000:25:00.0 (0200:10ec:8168) Network controller Realtek Semiconductor Co., Ltd.:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
         network-r8168            2016.04.20                true            PCI


> 0000:2a:00.0 (0300:1002:15d8) Display controller ATI Technologies Inc:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
           video-linux            2018.05.04                true            PCI
     video-modesetting            2020.01.13                true            PCI
            video-vesa            2017.03.12                true            PCI

brahma · 17 December 2022 18:23

i see, so you had some spam in logs…
try adding this parameter:
kate /etc/default/grub
and inside this line: GRUB_CMDLINE_LINUX_DEFAULT inside the quotes add this parameter:
amdgpu.gpu_recovery=1
dont remove anything, just add it to existing parameters, save the file, update grub:
sudo update-grub
reboot and test

Kedr · 17 December 2022 18:42

Added, now I need to wait, because sometimes I was without any freeze few days.

Kedr · 20 December 2022 17:54

It crashed again, I added amdgpu.gpu_recovery=1 to the file /etc/default/grub but crashed again

brahma · 20 December 2022 18:01

provide logs from the freeze:
journalctl -b-1 -p5 --no-pager | grep amdgpu

Kedr · 20 December 2022 18:13

journalctl -b-1 -p5 --no-pager | grep amdgpu

Dec 17 18:34:32 maint kernel: Kernel command line: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64 root=UUID=99d9ca6c-c676-4535-989a-0e728e1e4f29 rw quiet udev.log_priority=3 amdgpu.gpu_recovery=1
Dec 17 18:34:33 maint kernel: amdgpu 0000:2a:00.0: amdgpu: PSP runtime database doesn't exist
                                               Module libdrm_amdgpu.so.1 with build-id 2919fffd12ed21cc45716c153ccd296f4224a574
                                               Module libdrm_amdgpu.so.1 with build-id 2919fffd12ed21cc45716c153ccd296f4224a574
                                               Module libdrm_amdgpu.so.1 with build-id 2919fffd12ed21cc45716c153ccd296f4224a574

brahma · 20 December 2022 18:22

nothing there really… add another parameter following the instructions above:
idle=nomwait
save grub, update grub, reboot and test

Kedr · 18 January 2023 17:58

I added the last parameter you told me

Dec 25 17:46:33 maint kernel: Kernel command line: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64 root=UUID=99d9ca6c-c676-4535-989a-0e728e1e4f29 rw quiet udev.log_priority=3 amdgpu.gpu_recovery=1 idle=nomwait

It happened again after many days. The last day it happened was around 25th December but I did not post anything. So since 25th December it was ok until a few minutes ago.

brahma · 19 January 2023 14:35

do you have installed corectl? if yes, uninstall it, reboot and test…
also try adding another parameter:
amdgpu.dpm=0
save grub, update grub, reboot and test
if it happens also with this parameter, remove the parameter, save grub, update grub…

you can also try switching to wayland, so install this:
pamac install plasma-wayland-session
reboot and in the log in screen select wayland and test with it… but be warned, wayland can be unstable and can have also all kinds of issues, so if you have them switch back to xorg

Kedr · 19 January 2023 15:43

I don’t have corectl installed

I can’t even see the display manager after add amdgpu.dpm=0 parameter, after grub screen is black

I am trying with wayland right now