Firefox 89 crash and video trouble

Support
1

Hello there! After the upgrade to Firefox 89 I get random crashes and choppy out of sync videos on Youtube (works smooth in Chromium). It gets slightly better if I disable all extensions (less crashes, still bad video). Tried removing my .mozilla folder, troubleshoot mode, refresh firefox and reinstalling all firefox packages. Still no luck.

Any help is greatly appreciated because I really like and have a long relationship with Firefox since 1.0 :slight_smile:

My inxi 
$ inxi --admin --verbosity=7 --filter --no-host --width
System:
  Kernel: 5.11.19-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.11-x86_64 
  root=UUID=f657ea71-cca9-4d7c-9550-42aa84924c79 rw quiet apparmor=1 
  security=apparmor udev.log_priority=3 
  Desktop: Cinnamon 4.8.6 tk: GTK 3.24.29 vt: 7 dm: LightDM 1.30.0 
  Distro: Manjaro Linux base: Arch Linux 
Machine:
  Type: Desktop Mobo: Intel model: D54250WYK v: H13922-303 serial: <filter> 
  BIOS: Intel v: WYLPT10H.86A.0054.2019.0902.1752 date: 09/02/2019 
Battery:
  Message: No system battery data found. Is one present? 
Memory:
  RAM: total: 15.53 GiB used: 4.86 GiB (31.3%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: Dual Core model: Intel Core i5-4250U bits: 64 type: MT MCP 
  arch: Haswell family: 6 model-id: 45 (69) stepping: 1 microcode: 26 cache: 
  L2: 3 MiB bogomips: 15171 
  Speed: 798 MHz min/max: 800/2600 MHz Core speeds (MHz): 1: 798 2: 798 
  3: 1183 4: 1297 
  Flags: abm acpi aes aperfmperf apic arat arch_perfmon avx avx2 bmi1 bmi2 bts 
  clflush cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm 
  dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu fsgsbase 
  fxsr ht ibpb ibrs ida invpcid invpcid_single lahf_lm lm mca mce md_clear mmx 
  monitor movbe msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm 
  pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts rdrand rdtscp rep_good 
  sdbg sep smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 
  tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi vpid x2apic xsave 
  xsaveopt xtopology xtpr 
  Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled 
  Type: l1tf 
  mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable 
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
  Type: meltdown mitigation: PTI 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, 
  IBRS_FW, STIBP: conditional, RSB filling 
  Type: srbds mitigation: Microcode 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: Intel Haswell-ULT Integrated Graphics driver: i915 v: kernel 
  bus-ID: 00:02.0 chip-ID: 8086:0a26 class-ID: 0300 
  Device-2: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo 
  bus-ID: 1-1.4.4:7 chip-ID: 046d:0825 class-ID: 0102 serial: <filter> 
  Display: x11 server: X.Org 1.20.11 driver: loaded: intel 
  unloaded: modesetting alternate: fbdev,vesa display-ID: :0 screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
  s-diag: 582mm (22.9") 
  Monitor-1: HDMI1 res: 1920x1080 hz: 60 dpi: 96 size: 510x290mm (20.1x11.4") 
  diag: 587mm (23.1") 
  OpenGL: renderer: llvmpipe (LLVM 11.1.0 256 bits) v: 4.5 Mesa 21.0.3 
  compat-v: 3.1 direct render: Yes 
Audio:
  Device-1: Intel Haswell-ULT HD Audio driver: snd_hda_intel v: kernel 
  bus-ID: 00:03.0 chip-ID: 8086:0a0c class-ID: 0403 
  Device-2: Intel 8 Series HD Audio driver: snd_hda_intel v: kernel 
  bus-ID: 00:1b.0 chip-ID: 8086:9c20 class-ID: 0403 
  Device-3: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo 
  bus-ID: 1-1.4.4:7 chip-ID: 046d:0825 class-ID: 0102 serial: <filter> 
  Sound Server-1: ALSA v: k5.11.19-1-MANJARO running: yes 
  Sound Server-2: JACK v: 0.125.0 running: no 
  Sound Server-3: PulseAudio v: 14.2 running: yes 
  Sound Server-4: PipeWire v: 0.3.28 running: no 
Network:
  Device-1: Intel Ethernet I218-V driver: e1000e v: kernel port: f080 
  bus-ID: 00:19.0 chip-ID: 8086:1559 class-ID: 0200 
  IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: link 
  Device-2: Intel Wireless 7260 driver: iwlwifi v: kernel port: f040 
  bus-ID: 02:00.0 chip-ID: 8086:08b1 class-ID: 0280 
  IF: wlp2s0 state: up mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: link 
  WAN IP: <filter> 
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 
  bus-ID: 1-1.7:5 chip-ID: 8087:07dc class-ID: e001 
  Report: bt-adapter ID: hci0 rfk-id: 1 state: up address: <filter> 
Logical:
  Message: No logical block device data found. 
RAID:
  Message: No RAID data found. 
Drives:
  Local Storage: total: 931.51 GiB used: 490.03 GiB (52.6%) 
  SMART Message: Required tool smartctl not installed. Check --recommends 
  ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 850 EVO 1TB 
  size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s 
  rotation: SSD serial: <filter> rev: 2B6Q scheme: MBR 
  Message: No optical or floppy data found. 
Partition:
  ID-1: / raw-size: 93.32 GiB size: 91.36 GiB (97.89%) used: 34.24 GiB (37.5%) 
  fs: ext4 dev: /dev/sda1 maj-min: 8:1 label: N/A 
  uuid: f657ea71-cca9-4d7c-9550-42aa84924c79 
  ID-2: /home raw-size: 823.29 GiB size: 810.24 GiB (98.42%) 
  used: 455.79 GiB (56.3%) fs: ext4 dev: /dev/sda5 maj-min: 8:5 label: N/A 
  uuid: 4f19f012-020f-43ab-8c10-7a114deaec38 
Swap:
  Alert: No swap data was found. 
Unmounted:
  ID-1: /dev/sda2 maj-min: 8:2 size: 1 KiB fs: <superuser required> label: N/A 
  uuid: N/A 
  ID-2: /dev/sda6 maj-min: 8:6 size: 14.9 GiB fs: swap label: N/A 
  uuid: 650fe82c-7262-4579-99c6-e9790e524522 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 8 rev: 2.0 
  speed: 480 Mb/s chip-ID: 8087:8000 class-ID: 0900 
  Hub-3: 1-1.3:3 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s 
  power: 100mA chip-ID: 05e3:0610 class-ID: 0900 
  Device-1: 1-1.3.1:10 info: eTurboTouch TD2340 230 SP13005 Touch Panel 
  type: HID driver: hid-generic,hid-multitouch,usbhid interfaces: 2 rev: 2.0 
  speed: 12 Mb/s power: 500mA chip-ID: 22b9:0021 class-ID: 0300 
  Hub-4: 1-1.4:4 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s 
  power: 100mA chip-ID: 05e3:0608 class-ID: 0900 
  Hub-5: 1-1.4.1:6 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s 
  power: 100mA chip-ID: 05e3:0608 class-ID: 0900 
  Device-1: 1-1.4.1.1:8 info: Xenta 2.4G Receiver type: Keyboard,Mouse,HID 
  driver: hid-generic,usbhid interfaces: 3 rev: 1.1 speed: 12 Mb/s 
  power: 100mA chip-ID: 1d57:fa60 class-ID: 0300 
  Device-2: 1-1.4.1.3:9 info: Shenzhen Rapoo 2.4G Wireless Device Serial 
  type: Keyboard,Mouse driver: hid-generic,usbhid interfaces: 2 rev: 1.1 
  speed: 12 Mb/s power: 100mA chip-ID: 24ae:2000 class-ID: 0301 
  Device-3: 1-1.4.4:7 info: Logitech Webcam C270 type: Video,Audio 
  driver: snd-usb-audio,uvcvideo interfaces: 4 rev: 2.0 speed: 480 Mb/s 
  power: 500mA chip-ID: 046d:0825 class-ID: 0102 serial: <filter> 
  Device-4: 1-1.7:5 info: Intel Bluetooth wireless interface type: Bluetooth 
  driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA 
  chip-ID: 8087:07dc class-ID: e001 
Sensors:
  System Temperatures: cpu: 54.0 C mobo: 27.8 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 243 Uptime: 9h 44m wakeups: 0 Init: systemd v: 247 
  tool: systemctl Compilers: gcc: 10.2.0 clang: 11.1.0 Packages: 1601 
  pacman: 1587 lib: 444 flatpak: 5 snap: 9 Shell: Bash v: 5.1.8 
  running-in: gnome-terminal inxi: 3.3.04

Also posted a question with crash reports over at mozilla:

https://support.mozilla.org/en-US/questions/1338461

Any ideas? :thinking:

2

Unchecking the box “Use hardware acceleration when available” under Performance in Settings seems to fix the problem.

3

Thank you! That seemed to work for me as well.

1 Like
4

After todays stable update I can enable hardware acceleration again without any issues :grin: :+1:

5

I will need to test that on my machine as well then.

1 Like
6

Hm, got a few crashes today so I might have been too early :face_with_raised_eyebrow:
I cannot see any performance differences so I will probably leave it off for now. :upside_down_face:

7

Check your add-ons:

grep -oP '},"name":"\K[^"]+' ~/.mozilla/firefox/*.*default*/addons.json

It’s good to have ublock origin, clearURLs, site bleacher, autotab discard, localCDN

Check if webrender is activated:

1 Like
8

Thanks nam1962! Nice terminal way to list addons :smiley:
Will check out your suggested addons.
Fun trying out FF WebRender :slight_smile:
Went from 22 to 9 sec setting gfx.webrender.all & gfx.webrender.enabled to True

9

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