Fingerprint reader and software update/install

Hi I got my fingerprintreader working using this link.

That works fine when logging into Gnome or doing a sudo.
However, when I do a software update or install, using the Software Install App, I first have to type my password and then do a fingerprint.
I have been looking in the /etc/pam.d/ directory, but cannor find what to change.

Any ideas?

Hi @kees,

I’m thinking polkit has to be configured for this. See

fprint - ArchWiki.

Note:
No finger print reader here, so this is purely theoretical.

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@Mirdarthos thank you, I tried option 4.4 Fingerprint authentication is not taking effect in the Polkit agent., logged out and in, but when trying to install new software, got the password pop-up…

Well, then…:man_shrugging:

Sorry

:sob:

Edit:

Maybe not so much. From the same page:

If you want to prompt for fingerprint and password input at the same time, you can use pam-fprint-grosshackAUR. This may be needed for some graphical programs which do not allow blank password input, such as Gnome’s built-in polkit agent. To use this package, add the following lines to the top of any files required…

So check that out some more…

Since you’re using GNOME…

  • If you use GDM, the fingerprint-option is already available in the login menu (if not add yourself to the input user group). You can skip this section!

Meaning you don’t need to follow the manual instructions.

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My device does have a fingerprint reader, but lsusb doesn’t show it at all

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 24ae:2015 Shenzhen Rapoo Technology Co., Ltd. Rapoo 2.4G Wireless Device
Bus 001 Device 003: ID 04f2:b669 Chicony Electronics Co., Ltd HP HD Camera
Bus 001 Device 004: ID 8087:0029 Intel Corp. AX200 Bluetooth
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

Trey lspci?

This one is mine:

Bus 003 Device 009: ID 27c6:609c Shenzhen Goodix Technology Co.,Ltd. Goodix Fingerprint USB Device

Isn’t that Shinzhen Rapoo Technology it?

No. This is the connector of my wireless mouse

Nothing which indicates, or?

00:00.0 Host bridge: Intel Corporation 8th/9th Gen Core Processor Host Bridge / DRAM Registers (rev 0d)
00:01.0 PCI bridge: Intel Corporation 6th-10th Gen Core Processor PCIe Controller (x16) (rev 0d)
00:02.0 VGA compatible controller: Intel Corporation CoffeeLake-H GT2 [UHD Graphics 630] (rev 02)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0d)
00:12.0 Signal processing controller: Intel Corporation Cannon Lake PCH Thermal Controller (rev 10)
00:14.0 USB controller: Intel Corporation Cannon Lake PCH USB 3.1 xHCI Host Controller (rev 10)
00:14.2 RAM memory: Intel Corporation Cannon Lake PCH Shared SRAM (rev 10)
00:15.0 Serial bus controller: Intel Corporation Cannon Lake PCH Serial IO I2C Controller #0 (rev 10)
00:15.1 Serial bus controller: Intel Corporation Cannon Lake PCH Serial IO I2C Controller #1 (rev 10)
00:16.0 Communication controller: Intel Corporation Cannon Lake PCH HECI Controller (rev 10)
00:16.3 Serial controller: Intel Corporation Cannon Lake PCH Active Management Technology - SOL (rev 10)
00:17.0 SATA controller: Intel Corporation Cannon Lake Mobile PCH SATA AHCI Controller (rev 10)
00:1c.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #3 (rev f0)
00:1d.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #9 (rev f0)
00:1d.5 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port #14 (rev f0)
00:1f.0 ISA bridge: Intel Corporation CM246 Chipset LPC/eSPI Controller (rev 10)
00:1f.3 Multimedia audio controller: Intel Corporation Cannon Lake PCH cAVS (rev 10)
00:1f.4 SMBus: Intel Corporation Cannon Lake PCH SMBus Controller (rev 10)
00:1f.5 Serial bus controller: Intel Corporation Cannon Lake PCH SPI Controller (rev 10)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (7) I219-LM (rev 10)
02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
04:00.0 Non-Volatile memory controller: Shenzhen Longsys Electronics Co., Ltd. Lexar NM790 / Patriot Viper VP4300 Lite NVMe SSD (DRAM-less) (rev 01)
05:00.0 Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)

But the sensor is there:

Interesting…

Nothing obvious, but it’s probably just a little…obscured…

You can always see if you can find it in:

inxi --filter --verbosity=8

inxi --filter --verbosity=8 |grep finger

delivers an empty result. Same if running with sudo to gather all details. Same if using grep fprint.

While asking KI it seem to be that it is simply not working:

HP ZBook fingerprint readers generally lack native Linux driver support , with most models using Validity Sensors or Synaptics chips that fail to function under standard Linux distributions like Ubuntu, Fedora, or RHEL.

** Hardware Compatibility : Specific models such as the HP ZBook 17 G3 and ZBook 15 G5 utilize Validity Sensors VFS495 or Synaptics VFS7552 sensors, which are frequently reported as unsupported or “failed” on Linux hardware databases.*
** Software Limitations : While the fprintd daemon is available on many systems, users often encounter errors like “No devices available” because the kernel lacks the necessary drivers to communicate with the specific USB device ID (e.g., 138a:003f ).*
** Workarounds : Some users have reported limited success using third-party tools like validity-sensors-tools or community-maintained drivers, though these often require manual compilation and may not work reliably across all kernel versions.*
** Confirmed Failures : Recent reports from 2023 and 2025 indicate that newer models like the ZBook Power G11 also struggle with detection, with the sensor sometimes not appearing in lsusb or lspci outputs at all.*

HP does not officially provide Linux drivers for these fingerprint sensors, and support relies entirely on the open-source community’s ability to reverse-engineer the hardware.

EDIT: Honestly i even did not verify if it would work with Microsoft Windows. The first action done when i got the device was deleting the Windows partition :rofl:

3 Likes

Yeah, it does seem that way.

That’s exactly why I researched which motherboard to get before shelling out the dough…

1 Like

Well, it’s not a big deal. Fingerprint reader would be more a “nice-to-have” for me. I was looking more for the power of the device compared to the pricing. The ZBooks are created as “mobile workstations” and for hardly affordable for home users. But refurbished devices are delivering a very good value/price ratio. I am not a gamer, so i don’t need a high end GPU.

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I’m not either and my GPU is 10+ years old by now.
But price definitely plays a (huge) role in my decision, and yes, the fingerprint reader is somewhat of a nice-to-have. I would, personally, not have bothered with it. Like you. Like my onboard WiFi. I’ve disabled it in UEFI and don’t care for it. I like the stability and speed of my cable too much to give a single…

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Is it disabled in BIOS?

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:backhand_index_pointing_up:
Good point there. :wink:

Nope. All devices are enabled in BIOS