External display adapter USB 3 to DP Not working

Hi, I’m trying to extend my laptop with a dual monitor setup using Insignia USB 3.0 to Displayport (My monitor does not have displayport so I’m using a Displayport to HDMI cable) to get an additional output alongside to the built-in HDMI, but it seems like it cannot be detected as an external display card.

usb-devices

T:  Bus=01 Lev=01 Prnt=01 Port=02 Cnt=02 Dev#=  7 Spd=480 MxCh= 0
D:  Ver= 2.00 Cls=ff(vend.) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=19ff ProdID=560e Rev=10.10
S:  Manufacturer=Insignia
S:  Product=Insignia USB3.0 Display Adapter Station
C:  #Ifs= 1 Cfg#= 1 Atr=80 MxPwr=248mA
I:  If#=0x0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none)

lsusb

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 8087:0a2a Intel Corp. Bluetooth wireless interface
Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 004: ID 0bda:5689 Realtek Semiconductor Corp. Integrated Webcam
Bus 001 Device 007: ID 19ff:560e Dynex Insignia USB3.0 Display Adapter Station
Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

lshw (display)

   *-display
        description: Display controller
        product: Jet PRO [Radeon R5 M230 / R7 M260DX / Radeon 520 Mobile]
        vendor: Advanced Micro Devices, Inc. [AMD/ATI]
        physical id: 0
        bus info: pci@0000:01:00.0
        version: c3
        width: 64 bits
        clock: 33MHz
        capabilities: bus_master cap_list rom
        configuration: driver=radeon latency=0
        resources: irq:131 memory:c0000000-cfffffff memory:d0000000-d003ffff ioport:e000(size=256) memory:d0040000-d005ffff

lspci

00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 08)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #1 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1)
00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #6 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC Controller/eSPI Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
01:00.0 Display controller: Advanced Micro Devices, Inc. [AMD/ATI] Jet PRO [Radeon R5 M230 / R7 M260DX / Radeon 520 Mobile] (rev c3)

xrandr

eDP1 connected primary 1600x900+0+0 (normal left inverted right x axis y axis) 340mm x 190mm
   1920x1080     60.01 +  59.93    47.10  
   1680x1050     59.95    59.88  
   1400x1050     59.98  
   1600x900      60.00    59.95    59.82* 
   1280x1024     60.02  
   1400x900      59.96    59.88  
   1280x960      60.00  
   1368x768      60.00    59.88    59.85  
   1280x800      59.81    59.91  
   1280x720      59.86    60.00    59.74  
   1024x768      60.00  
   1024x576      60.00    59.90    59.82  
   960x540       60.00    59.63    59.82  
   800x600       60.32    56.25  
   864x486       60.00    59.92    59.57  
   640x480       59.94  
   720x405       59.51    60.00    58.99  
   640x360       59.84    59.32    60.00  
HDMI1 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)

xrandr --listproviders

eDP1 connected primary 1600x900+0+0 (normal left inverted right x axis y axis) 340mm x 190mm
   1920x1080     60.01 +  59.93    47.10  
   1680x1050     59.95    59.88  
   1400x1050     59.98  
   1600x900      60.00    59.95    59.82* 
   1280x1024     60.02  
   1400x900      59.96    59.88  
   1280x960      60.00  
   1368x768      60.00    59.88    59.85  
   1280x800      59.81    59.91  
   1280x720      59.86    60.00    59.74  
   1024x768      60.00  
   1024x576      60.00    59.90    59.82  
   960x540       60.00    59.63    59.82  
   800x600       60.32    56.25  
   864x486       60.00    59.92    59.57  
   640x480       59.94  
   720x405       59.51    60.00    58.99  
   640x360       59.84    59.32    60.00  
HDMI1 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)`Preformatted text`

Hi and welcome to the forum :+1:

It seems no one has replied yet to your post and i just noticed it…

Is this your device?
https://www.insigniaproducts.com/pdp/NS-PCA3D/6418350#support

As shown on that page they don’t provide a driver for Linux.
Assuming it is not supported by the drivers for Linux on the internet, maybe contact them asking how to get it working under Linux?