Error "org.bluez.Error.Failed br-connection-aborted-by-local" whenever trying to connect to headphones

Support
1

As said above, bluetooth fails to connect to a pair of Sony WF-C700N headphones that work just fine in my phone and windows partition. So far I’ve tried restarting the service, reinstalling bluez, connecting through bluetoothctl, etc.

Error message:

bluetoothctl                                                  
Agent registered
[bluetooth]# connect 30:53:C1:D7:B1:60
Attempting to connect to 30:53:C1:D7:B1:60
[CHG] Device 30:53:C1:D7:B1:60 Connected: yes
Failed to connect: org.bluez.Error.Failed br-connection-aborted-by-local
[CHG] Device 30:53:C1:D7:B1:60 Connected: no

Some system info:

System:
  Kernel: 6.1.55-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: hpet available: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1-x86_64
    root=UUID=40b2af31-0ad2-45f1-9d2b-15a0aff15ebc rw quiet splash apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: GNOME v: 44.5 tk: GTK v: 3.24.38 wm: gnome-shell dm: GDM v: 43.0
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: ASUSTeK product: ASUS TUF Gaming A17 FA706QM v: 1.0
    serial: <filter>
  Mobo: ASUSTeK model: FA706QM v: 1.0 serial: <filter> UEFI: American
    Megatrends LLC. v: FA706QM.314 date: 01/07/2023
Battery:
  ID-1: BAT1 charge: 67.0 Wh (100.0%) condition: 67.0/90.2 Wh (74.2%)
    volts: 16.8 min: 15.9 model: ASUS A32-K55 type: Li-ion serial: N/A
    status: full
  Device-1: hidpp_battery_0 model: Logitech MX Vertical Advanced Ergonomic
    Mouse serial: <filter> charge: 100% (should be ignored) rechargeable: yes
    status: discharging
CPU:
  Info: model: AMD Ryzen 7 5800H with Radeon Graphics socket: FP6 bits: 64
    type: MT MCP arch: Zen 3 gen: 4 level: v3 note: check built: 2021-22
    process: TSMC n7 (7nm) family: 0x19 (25) model-id: 0x50 (80) stepping: 0
    microcode: 0xA50000C
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
    L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB L3: 16 MiB
    desc: 1x16 MiB
  Speed (MHz): avg: 1450 high: 3200 min/max: 1200/4462 boost: enabled
    base/boost: 3200/4450 scaling: driver: acpi-cpufreq governor: schedutil
    volts: 1.2 V ext-clock: 100 MHz cores: 1: 3200 2: 1200 3: 1200 4: 1200
    5: 1200 6: 1200 7: 1200 8: 1200 9: 1200 10: 3200 11: 1200 12: 1200 13: 1200
    14: 1200 15: 1200 16: 1200 bogomips: 102244
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow mitigation: safe RET, no microcode
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: always-on, RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA GA106M [GeForce RTX 3060 Mobile / Max-Q] vendor: ASUSTeK
    driver: nvidia v: 535.113.01 alternate: nouveau,nvidia_drm non-free: 535.xx+
    status: current (as of 2023-09) arch: Ampere code: GAxxx
    process: TSMC n7 (7nm) built: 2020-23 pcie: gen: 3 speed: 8 GT/s lanes: 8
    link-max: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 01:00.0
    chip-ID: 10de:2520 class-ID: 0300
  Device-2: AMD Cezanne [Radeon Vega Series / Radeon Mobile Series]
    vendor: ASUSTeK driver: amdgpu v: kernel arch: GCN-5 code: Vega
    process: GF 14nm built: 2017-20 pcie: gen: 3 speed: 8 GT/s lanes: 16
    link-max: gen: 4 speed: 16 GT/s ports: active: eDP-1 empty: HDMI-A-1
    bus-ID: 05:00.0 chip-ID: 1002:1638 class-ID: 0300 temp: 53.0 C
  Device-3: Sonix USB2.0 HD UVC WebCam driver: uvcvideo type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-4:2 chip-ID: 322e:202c
    class-ID: 0e02
  Display: server: X.org v: 1.21.1.8 with: Xwayland v: 23.2.1
    compositor: gnome-shell driver: X: loaded: amdgpu,nvidia
    unloaded: modesetting,nouveau,radeon alternate: fbdev,nv,vesa dri: radeonsi
    gpu: amdgpu display-ID: :1 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-size: <missing: xdpyinfo>
  Monitor-1: eDP-1 mapped: eDP model: AU Optronics 0x8294 built: 2020
    res: 1920x1080 hz: 144 dpi: 128 gamma: 1.2 size: 382x215mm (15.04x8.46")
    diag: 438mm (17.3") ratio: 16:9 modes: max: 1920x1080 min: 640x480
  API: EGL v: 1.5 hw: drv: nvidia drv: amd radeonsi platforms: device: 0
    drv: nvidia device: 1 drv: radeonsi device: 3 drv: swrast surfaceless:
    drv: nvidia x11: drv: radeonsi inactive: gbm,wayland,device-2
  API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: amd mesa v: 23.1.9-manjaro1.1
    glx-v: 1.4 direct-render: yes renderer: AMD Radeon Graphics (renoir LLVM
    16.0.6 DRM 3.49 6.1.55-1-MANJARO) device-ID: 1002:1638 memory: 500 MiB
    unified: no
Audio:
  Device-1: NVIDIA GA106 High Definition Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 8 link-max:
    gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:228e
    class-ID: 0403
  Device-2: AMD Renoir Radeon High Definition Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    link-max: gen: 4 speed: 16 GT/s bus-ID: 05:00.1 chip-ID: 1002:1637
    class-ID: 0403
  Device-3: AMD ACP/ACP3X/ACP6x Audio Coprocessor driver: N/A
    alternate: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x,
    snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps, snd_sof_amd_renoir,
    snd_sof_amd_rembrandt pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4
    speed: 16 GT/s bus-ID: 05:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-4: AMD Family 17h/19h HD Audio vendor: ASUSTeK driver: snd_hda_intel
    v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4
    speed: 16 GT/s bus-ID: 05:00.6 chip-ID: 1022:15e3 class-ID: 0403
  API: ALSA v: k6.1.55-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
  Server-2: JACK v: 1.9.22 status: off tools: N/A
  Server-3: PipeWire v: 0.3.81 status: n/a (root, process) with:
    1: pipewire-pulse status: active 2: wireplumber status: active
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: ASUSTeK driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1
    port: e000 bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp2s0 state: down mac: <filter>
  Device-2: MEDIATEK MT7921 802.11ax PCI Express Wireless Network Adapter
    vendor: AzureWave driver: mt7921e v: kernel pcie: gen: 2 speed: 5 GT/s
    lanes: 1 bus-ID: 03:00.0 chip-ID: 14c3:7961 class-ID: 0280
  IF: wlp3s0 state: up mac: <filter>
Bluetooth:
  Device-1: IMC Networks Wireless_Device driver: btusb v: 0.8 type: USB
    rev: 2.1 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-3:4 chip-ID: 13d3:3563
    class-ID: e001 serial: <filter>
  Report: btmgmt ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.2
    lmp-v: 11 status: discoverable: no pairing: no class-ID: 7c010c
Drives:
  Local Storage: total: 953.87 GiB used: 145.39 GiB (15.2%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: SK Hynix model: HFM001TD3JX013N
    size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: 41000C20 temp: 37.9 C
    scheme: GPT
Partition:
  ID-1: / raw-size: 601.56 GiB size: 591.05 GiB (98.25%)
    used: 145.36 GiB (24.6%) fs: ext4 block-size: 4096 B dev: /dev/nvme0n1p5
    maj-min: 259:5
  ID-2: /boot/efi raw-size: 100 MiB size: 96 MiB (96.00%)
    used: 25.4 MiB (26.4%) fs: vfat block-size: 512 B dev: /dev/nvme0n1p1
    maj-min: 259:1
Swap:
  Alert: No swap data was found.
Sensors:
  System Temperatures: cpu: 61.1 C mobo: N/A gpu: amdgpu temp: 53.0 C
  Fan Speeds (rpm): cpu: 0
Info:
  Processes: 372 Uptime: 16m wakeups: 7 Memory: total: 16 GiB note: est.
  available: 15.03 GiB used: 4.97 GiB (33.1%) Init: systemd v: 254
  default: graphical tool: systemctl Compilers: gcc: 13.2.1 clang: 16.0.6
  Packages: 1607 pm: pacman pkgs: 1596 libs: 465
  tools: gnome-software,pamac,yay pm: flatpak pkgs: 11 Shell: Sudo (sudo)
  v: 1.9.14p3 default: Bash v: 5.1.16 running-in: gnome-terminal inxi: 3.3.30

I really can’t find any info online about this error. Might it just be that the headphones are refusing to work with Linux? They’ve worked intermittently in the past (sorry I can’t specify more as to when or how). Any help would be much appreciated :slight_smile:

2

Have you pulseaudio-bluetooth installed?

Have you fully updated your system?

Have you tried other kernels?

3

Hey, thanks for the response. pulseaudio-bluetooth wasn’t installed, but that hasn’t solved the issue after an install and reboot. System is up to date, and I haven’t tried other kernels. Should I try downgrading? I’m scared of that breaking other things in my system. If so, to which kernel should I try downgrading?

4

This is pretty safe, especially if you just install other kernels in addition, at grub’s boot menu you can decide in which one you intend to boot, no need to remove the current one.

Using other kernels is not up- or downgrading, they can co-exist and changing kernels is not deemed to be up- or downgrading as they representative different strategies.

You could try kernel linux 6.5 for example.

5

Thanks a ton for the info! Unfortunately changing the kernel to 6.5 hasn’t solved the issue.
Any other ideas?

6

I think you know your system better than anybody else, so to find the issue on your system I would recommend just to study the wiki and compare your system with what is recommended.

https://wiki.archlinux.org/title/bluetooth

It could be also linked to the fact you are dual booting, Windoze not always clearly shuts down, this could sometimes even affect network and bluetoooth.

7

I’ve re-paired and it seems to work for now. So far reading through https://wiki.archlinux.org/title/bluetooth#Dual_boot_pairing it seems like this might be the problem that I’m running into. I’ll look into it and update the thread. Thanks a ton for the help!