Error bootloader

Hi !
Dude, i’m son mad, i realy need help…
I use manjaro (on KDE) since 2 month. He IS install on a external HDD and i’m booting on Évry day. This morning After some trouble i decide to reinstall manjaro. The problem is : when thé install finish i’ve “the bootloader could not be installed”…
I search on the web but nothing work… I logo if all IS good in the bios, and it’s… i don’t know what to do next…

I tried to install Manjaro 21.1.6 (iso burned on DVD) on my Thinkpad – no go. It grinds away for a long, long time (20 minutes??) with no feedback, no video and finally issues a multitude of failure notices and dies.

I’m looking at a PinePhone to have real linux and real Java in my pocket. What a dream come true. With only 4GB of memory (and a small battery) I thought I would test how much could be done with a PinePhone but, alas, that will not happen at this point.

Ok, but that’s not realy helpfull ^^"

Just letting you know you are not alone!! Hopefully someone who knows what to do about install failures will come to our rescue…

1 Like

Thx ^^

Hello @solidracoon and welcome :wink:

Please start with some basic information…

Open a terminal and copy&paste each command there plus press enter.

inxi --full --admin --filter --width 80
sudo parted -l
test -d /sys/firmware/efi && echo efi || echo bios
efibootmgr -v

And post it here as code.


Single-/Multiboot ?
UEFI is read only ?

So. I’v a SSD in the Pc. Win10 on it. I use a external HDD for manjaro.

the result of the command is :

  Kernel: 5.13.19-2-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
  parameters: BOOT_IMAGE=/boot/vmlinuz-x86_64 lang=fr_FR keytable=fr tz=UTC
  misobasedir=manjaro misolabel=MANJARO_KDE_2116 quiet systemd.show_status=1
  apparmor=1 security=apparmor driver=free nouveau.modeset=1 i915.modeset=1
  Desktop: KDE Plasma 5.22.5 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM
  Distro: Manjaro Linux base: Arch Linux
  Type: Laptop System: HP product: HP ProBook x360 11 G1 EE v: N/A
  serial: <filter> Chassis: type: 10 serial: <filter>
  Mobo: HP model: 82EE v: 54.20 serial: <filter> UEFI: Insyde v: 01.09
  date: 04/10/2017
  ID-1: BAT0 charge: 25.9 Wh (68.0%) condition: 38.1/38.1 Wh (100.0%)
  volts: 11.5 min: 11.6 model: Hewlett-Packard Primary type: Li-ion
  serial: <filter> status: Discharging
  Info: Quad Core model: Intel Celeron N3450 bits: 64 type: MCP arch: Goldmont
  family: 6 model-id: 5C (92) stepping: 9 microcode: 44 cache: L2: 1024 KiB
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 bogomips: 8756
  Speed: 1622 MHz min/max: 800/2200 MHz Core speeds (MHz): 1: 1622 2: 1106
  3: 2098 4: 1794
  Vulnerabilities: Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: spec_store_bypass status: Not affected
  Type: spectre_v1
  mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional,
  IBRS_FW, STIBP: disabled, RSB filling
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
  Device-1: Intel HD Graphics 500 vendor: Hewlett-Packard driver: i915
  v: kernel bus-ID: 00:02.0 chip-ID: 8086:5a85 class-ID: 0300
  Device-2: Sunplus Innovation HP Wide Vision HD type: USB driver: uvcvideo
  bus-ID: 1-5:3 chip-ID: 1bcf:2c83 class-ID: 0e02
  Display: x11 server: X.Org 1.20.13 compositor: kwin_x11 driver:
  loaded: modesetting alternate: fbdev,vesa display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0")
  s-diag: 414mm (16.3")
  Monitor-1: eDP-1 res: 1366x768 hz: 60 dpi: 136 size: 256x144mm (10.1x5.7")
  diag: 294mm (11.6")
  OpenGL: renderer: Mesa Intel HD Graphics 500 (APL 2) v: 4.6 Mesa 21.2.3
  direct render: Yes
  Device-1: Intel Celeron N3350/Pentium N4200/Atom E3900 Series Audio Cluster
  vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
  alternate: snd_soc_skl,snd_sof_pci_intel_apl bus-ID: 00:0e.0
  chip-ID: 8086:5a98 class-ID: 0403
  Sound Server-1: ALSA v: k5.13.19-2-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.19 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.38 running: yes
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
  vendor: Hewlett-Packard driver: r8169 v: kernel port: 1000 bus-ID: 01:00.0
  chip-ID: 10ec:8168 class-ID: 0200
  IF: enp1s0 state: down mac: <filter>
  Device-2: Intel Wireless 7265 driver: iwlwifi v: kernel bus-ID: 02:00.0
  chip-ID: 8086:095a class-ID: 0280
  IF: wlp2s0 state: down mac: <filter>
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8
  bus-ID: 1-7:4 chip-ID: 8087:0a2a class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
  Local Storage: total: 421.08 GiB used: 8.19 GiB (1.9%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: SanDisk model: SD8SN8U-128G-1006
  size: 119.24 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
  type: SSD serial: <filter> rev: 0006 scheme: GPT
  ID-2: /dev/sdb maj-min: 8:16 type: USB vendor: JMicron Tech model: N/A
  size: 298.09 GiB block-size: physical: 4096 B logical: 512 B type: N/A
  serial: <filter> rev: 0407 scheme: GPT
  ID-3: /dev/sdc maj-min: 8:32 type: USB vendor: SanDisk model: Cruzer Micro
  size: 3.75 GiB block-size: physical: 512 B logical: 512 B type: N/A
  serial: <filter> rev: 8.01 scheme: MBR
  SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
  Alert: No swap data was found.
  System Temperatures: cpu: 31.0 C mobo: 26.8 C
  Fan Speeds (RPM): N/A
  Processes: 199 Uptime: 12m wakeups: 2 Memory: 3.65 GiB
  used: 1.42 GiB (39.0%) Init: systemd v: 249 tool: systemctl Compilers:
  gcc: N/A Packages: pacman: 1234 lib: 333 flatpak: 0 Shell: Bash v: 5.1.8
  running-in: yakuake inxi: 3.3.07
 sudo parted -l
Modèle : ATA SanDisk SD8SN8U- (scsi)
Disque /dev/sda : 128GB
Taille des secteurs (logiques/physiques) : 512B/4096B
Table de partitions : gpt
Drapeaux de disque : 

Numéro  Début   Fin    Taille  Système de fichiers  Nom                           Drapeaux
 1      1049kB  106MB  105MB   fat32                EFI system partition          démarrage, esp
 2      106MB   123MB  16,8MB                       Microsoft reserved partition  msftres
 3      123MB   127GB  127GB   ntfs                 Basic data partition          msftdata
 4      127GB   128GB  548MB   ntfs                                               caché, diag

Modèle : JMicron Tech (scsi)
Disque /dev/sdb : 320GB
Taille des secteurs (logiques/physiques) : 512B/4096B
Table de partitions : gpt
Drapeaux de disque : 

Numéro  Début   Fin    Taille  Système de fichiers  Nom   Drapeaux
 1      2097kB  317MB  315MB   fat32                      démarrage, esp
 2      317MB   320GB  320GB   ext4                 root

Modèle : SanDisk Cruzer Micro (scsi)
Disque /dev/sdc : 4026MB
Taille des secteurs (logiques/physiques) : 512B/512B
Table de partitions : msdos
Drapeaux de disque : 

Numéro  Début   Fin     Taille  Type     Système de fichiers  Drapeaux
 2      3475MB  3479MB  4194kB  primary                       esp

test -d /sys/firmware/efi && echo efi || echo bios

efibootmgr -v
Skipping unreadable variable "Boot0000": Interrupted system call
Skipping unreadable variable "Boot0001": Interrupted system call
Skipping unreadable variable "Boot0002": Interrupted system call
Skipping unreadable variable "Boot0003": Interrupted system call
Skipping unreadable variable "Boot0004": Interrupted system call
Skipping unreadable variable "Boot2001": Interrupted system call
Skipping unreadable variable "Boot2002": Interrupted system call
Skipping unreadable variable "Boot2003": Interrupted system call
show_order(): Interrupted system call

Thx for your help !

I’ve enter the comand on the live usb, i don’t no if it’s what u whant ^^"

Since the issue comes from the UEFI, please update the UEFI Firmware first.

On the website:

date: Jul 16, 2021
version: 01.36 Rev.A

HP ProBook x360 11 G1 EE Notebook PC Software and Driver Downloads | HP® Customer Support

It seem’s there IS no drivers on the link u give me :0 and it’s strange bcs it works Yesterday, si why the uefi driver bug now ?

Look under BIOS.

Another thing could that the NVRAM is full or there was an update of efivarfs… :man_shrugging:

Ok indon’t see thé drivers bcs i’m with m’y phone ^^ it’s dangourous to change the bios driver ? I never do this, IS it simple ?

It is simple…

On Windows just download the exe file, run it and update. Always: Don’t abort the process and keep sure there is no possible power loss while updating, since that can brick your system.

Ok let’s go, thx Bro’ i try this

Ok, maj bios done ! I retry manjaro instal’

Nope… that not work :’( same message error

I try some stuff today but nothing works. It seems thé problem is recurent with HP.
When i manuali try to install thé GRUB i Always have some error…

Try to reset the UEFI and remove some unnecessary entries. :man_shrugging:

Most likely a UEFI issue but

When i manuali try to install thé GRUB

You are trying to install grub to the efi partition on sda, your actual Win drive, right?