DOOM can't get past the main menu loading screen

Support Gaming
1

I installed DOOM 2016 on steam and am using Steam Play but every time I start DOOM, it crashes. Sometimes it crashes as soon as it starts, though the furthest it’s loaded is the main menu loading screen (the loading symbol has never gone above %0).
One thing I noticed is this “BInit - Unable to initialize Vulkan!
Installing breakpad exception handler for appid(steam)/version(1608507519)” when I start steam with the terminal.
If you need it, I copied the terminal output for both opening steam and Doom and then just Doom for one of the times it made it to the loading screen.

Thanks in advance for your help, I really appreciate it!

inxi --full --verbosity=7 --filter --no-host
System:
  Kernel: 5.9.11-3-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0 
  Desktop: KDE Plasma 5.20.4 tk: Qt 5.15.2 wm: kwin_x11 dm: SDDM 
  Distro: Manjaro Linux 
Machine:
  Type: Desktop Mobo: Micro-Star model: B450I GAMING PLUS AC (MS-7A40) 
  v: 2.0 serial: <filter> UEFI: American Megatrends v: A.A0 
  date: 09/25/2019 
Memory:
  RAM: total: 15.64 GiB used: 1.16 GiB (7.4%) 
  RAM Report: 
  permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: Quad Core model: AMD Ryzen 5 2400G with Radeon Vega Graphics 
  bits: 64 type: MT MCP arch: Zen L2 cache: 2048 KiB bogomips: 57622 
  Speed: 1423 MHz min/max: 1600/3600 MHz boost: enabled 
  Core speeds (MHz): 1: 1421 2: 1443 3: 1424 4: 1424 5: 1537 6: 1546 
  7: 1547 8: 1425 
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 
  bmi1 bmi2 bpext clflush clflushopt clzero cmov cmp_legacy constant_tsc 
  cpb cpuid cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid 
  f16c flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb 
  irperf lahf_lm lbrv lm mca mce misalignsse mmx mmxext monitor movbe 
  msr mtrr mwaitx nonstop_tsc nopl npt nrip_save nx osvw overflow_recov 
  pae pat pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_llc 
  perfctr_nb pfthreshold pge pni popcnt pse pse36 rdrand rdseed rdtscp 
  rep_good sep sev sha_ni skinit smap smca sme smep ssbd sse sse2 sse4_1 
  sse4_2 sse4a ssse3 succor svm svm_lock syscall tce topoext tsc 
  tsc_scale v_vmsave_vmload vgif vmcb_clean vme vmmcall wdt xgetbv1 
  xsave xsavec xsaveerptr xsaveopt xsaves 
Graphics:
  Device-1: NVIDIA TU116 [GeForce GTX 1660 Ti] vendor: Gigabyte 
  driver: nouveau v: kernel bus ID: 10:00.0 chip ID: 10de:2182 
  Display: x11 server: X.Org 1.20.10 compositor: kwin_x11 
  driver: modesetting,nouveau alternate: fbdev,nv,vesa 
  resolution: 1920x1080~60Hz s-dpi: 96 
  OpenGL: renderer: NV168 v: 4.3 Mesa 20.2.3 direct render: Yes 
Audio:
  Device-1: NVIDIA TU116 High Definition Audio vendor: Gigabyte 
  driver: snd_hda_intel v: kernel bus ID: 10:00.1 chip ID: 10de:1aeb 
  Device-2: AMD Family 17h HD Audio vendor: Micro-Star MSI 
  driver: snd_hda_intel v: kernel bus ID: 29:00.6 chip ID: 1022:15e3 
  Device-3: Native Instruments Komplete Audio 1 type: USB 
  driver: snd-usb-audio bus ID: 5-3:2 chip ID: 17cc:1830 
  serial: <filter> 
  Sound Server: ALSA v: k5.9.11-3-MANJARO 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Micro-Star MSI driver: r8169 v: kernel port: e000 
  bus ID: 25:00.0 chip ID: 10ec:8168 
  IF: enp37s0 state: up speed: 100 Mbps duplex: full mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: link 
  Device-2: Intel Dual Band Wireless-AC 3168NGW [Stone Peak] 
  driver: iwlwifi v: kernel port: e000 bus ID: 26:00.0 
  chip ID: 8086:24fb 
  IF: wlp38s0 state: down mac: <filter> 
  WAN IP: <filter> 
Drives:
  Local Storage: total: 912.89 GiB used: 100.65 GiB (11.0%) 
  ID-1: /dev/sda vendor: Samsung model: SSD 860 EVO 500GB 
  size: 465.76 GiB speed: 6.0 Gb/s serial: <filter> rev: 2B6Q 
  scheme: GPT 
  ID-2: /dev/sdb vendor: Kingston model: SA400S37480G size: 447.13 GiB 
  speed: 6.0 Gb/s serial: <filter> rev: B1D1 scheme: MBR 
  Message: No Optical or Floppy data was found. 
RAID:
  Message: No RAID data was found. 
Partition:
  ID-1: / size: 457.16 GiB used: 100.65 GiB (22.0%) fs: ext4 
  dev: /dev/sda2 label: N/A uuid: da74c77e-f972-4b99-8ad6-e3dd30670074 
  ID-2: /boot/efi size: 299.4 MiB used: 312 KiB (0.1%) fs: vfat 
  dev: /dev/sda1 label: N/A uuid: 66F5-83FB 
Swap:
  Alert: No Swap data was found. 
Unmounted:
  ID-1: /dev/sdb1 size: 447.13 GiB fs: ext4 label: N/A 
  uuid: 21132307-de32-4029-81b6-735e27f044f6 
USB:
  Hub: 1-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 
  speed: 480 Mb/s chip ID: 1d6b:0002 
  Hub: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 
  speed: 10 Gb/s chip ID: 1d6b:0003 
  Hub: 3-0:1 info: Full speed (or root) Hub ports: 10 rev: 2.0 
  speed: 480 Mb/s chip ID: 1d6b:0002 
  Device-1: 3-5:2 info: SINOWEALTH Game Mouse type: Mouse,Keyboard 
  driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 12 Mb/s 
  chip ID: 258a:1007 
  Device-2: 3-6:3 info: Razer USA Huntsman type: Keyboard,Mouse 
  driver: hid-generic,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s 
  chip ID: 1532:0227 
  Device-3: 3-8:4 info: Intel Wireless-AC 3168 Bluetooth type: Bluetooth 
  driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s chip ID: 8087:0aa7 
  Hub: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 
  speed: 10 Gb/s chip ID: 1d6b:0003 
  Hub: 5-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0 
  speed: 480 Mb/s chip ID: 1d6b:0002 
  Device-1: 5-3:2 info: Native Instruments Komplete Audio 1 type: Audio 
  driver: snd-usb-audio interfaces: 4 rev: 2.0 speed: 480 Mb/s 
  chip ID: 17cc:1830 serial: <filter> 
  Hub: 6-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 
  speed: 10 Gb/s chip ID: 1d6b:0003 
  Hub: 7-0:1 info: Full speed (or root) Hub ports: 1 rev: 2.0 
  speed: 480 Mb/s chip ID: 1d6b:0002 
  Hub: 8-0:1 info: Full speed (or root) Hub ports: 1 rev: 3.1 
  speed: 10 Gb/s chip ID: 1d6b:0003 
Sensors:
  System Temperatures: cpu: 27.8 C mobo: N/A gpu: nouveau temp: 26.0 C 
  Fan Speeds (RPM): N/A gpu: nouveau fan: 822 
Info:
  Processes: 225 Uptime: 24m Init: systemd v: 246 Compilers: gcc: 10.2.0 
  Packages: pacman: 1250 Shell: Bash v: 5.0.18 running in: konsole 
  inxi: 3.1.08
2

I can see you have intergrated and dedicated graphics. Do you have prime drivers and are you launching the game with the prime-run command?

1 Like
3

I don’t actually know what prime drivers are and neither do I know how to use the prime-run command. So not to sound like to much of an idiot but how would I go about doing that?

4

What drivers do you have installed for your nvidia card? If you go to manjaro settings under hardware it will show you what drivers you have installed and what are available. You have amd+nvidia so you should have amd-nvidia prime drivers i think. If you have the correct drivers to use the nvidia card you need to use the command prime-run. Im away from the pc atm but will link you some tutorials when I can.

1 Like
5

The only installed driver is “video-linux”. I ran the command “prime-run” and got “bash: prime-run: command not found”.

6

So you only have the open source drivers installed. What happens if you select auto install proprietary drivers?

7

I did the auto install thing before and I think it had some problems but now I have the video-nvidia-455 one. I was doing some searches trying to get the prime drivers working and in that process I installed video-nvidia-455. DOOM loaded and works great now!
The output for prime-run still hasn’t changed, probably because after I installed that driver I tried Doom and it worked so I’ve been playing that… oops

1 Like
8

Little tip for gaming, try using lutris to launch your games. It has lots of options like gamemode (prevents and throttling), prime render offload (makes sure nvidia card is always used), set resolution, show real time logs while game is loading and many more

1 Like
9

Okay, thanks! Should I be concerned about
“prime-run” not doing anything? Should I still try to install anything else? Merry Christmas!