Dell xps logo freeze after installing majaro

Hello, I have dell xps 15 9570. I have installed manjaro gnome latest version today. I had some trouble installing it but after couple tries I did it and now I can boot it but there is dell logo freeze after turning it on and rebooting does not help. What can I do?

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Can you go into the bios?

Yes I can.

Make sure you disabled these:

*fast boot
*secure boot

And these are enabled:

*AHCI support
*F12 boot menu

I have done all of that, thank you anyway.

Are you dual booting linux with windows?
I had this same issue few hours ago when i tried manual partitioning most of times it got stucked.

I think it’s because i didn’t do it right.
So if you’re dual booting with windows i can help you.

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No i am not dual booting. I failed manual partitioning too. I Could not boot it and had to install again after manual partitioning.

Try exactly this manual partition guide :slight_smile: don’t do anything extra.

Reboot your computer to the live USB media.
Launch the graphical installer - it is named Calamares.
Follow the guide until you reach the Disk selection/preparation
Select Manual partitioning → Next.
Select the correct disk selected - should be easy to see.

EFI PARTITION
Select the unpartitioned space → Create
a. Size → input 512
b. Filesystem → select FAT32
c. Mountpoint → select /boot/efi
d. Flags → check boot → OK
SWAP PARTITION

Select the unpartitioned space → Create
a. Size → input 2048
b. Filesystem → select linuxswap → OK

ROOT PARTITION
Select the unpartitioned space → Create
a. Size → input 20480 (min. recommended size)
b. Filesystem → select ext4
c. Mountpoint → select / (root) → OK

HOME PARTITION
Select the unpartitioned space → Create
a. Size → Use remaining
b. Filesystem → select ext4
c. Mountpoint → select /home → OK
Next

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I tried it now but it did not help. There is sound of something turning on and then it stops. Maybe it is gpu failure?

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Did you tried to boot GRUB from F12 key?

Everything ends up in a freeze, except going to grub console with esc but what can i do from there?

You followed the manual partition guide and it still freeze right?

Yes it does.

I need you to go into bios.

Then follow this :point_down:

Go to boot tab then enable secure boot.
Then go to security tab
Find " Select an uefi file as trusted for executing "
Then open it find Manjaro open it
Then you’ll see " grubx64.efi "
Press enter and set a name you like (Manjaro)
Click yes

then go back save settings and exit.
after that go again into bios

Go to boot tab you’ll see your renamed boot option there make it the first option.
then disable secure boot.
save settings and exit.

This solved my issue. and boot linux as expected. :slight_smile: tell me it works for you or not :hugs:

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I can not find “ Select an uefi file as trusted for executing” option in security but I can find manjaro/grubx64.efi in boot secuence but after booting it there is freeze again.