Hello I have the problem that my laptop freezes very often when I open a program, even after a restart it freezes. I also have the problem that something suddenly starts to flicker (For example, names in the title bar or entire buttons) and the system freezes too. With both of these problems, only a restart or alt-sysrq-k helps and that’s annoying because everything that has not yet been saved is lost.
Here are my system information:
System:
Kernel: 5.9.3-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.9-x86_64
root=UUID=38f8d47e-fe64-4218-bceb-e0808c88f670 rw quiet apparmor=1
security=apparmor udev.log_priority=3 i915.enable_psr=0
Desktop: KDE Plasma 5.20.2 tk: Qt 5.15.1 wm: kwin_x11 dm: SDDM
Distro: Manjaro Linux
Machine:
Type: Laptop System: Dell product: Latitude E7470 v: N/A serial: <filter>
Chassis: type: 9 serial: <filter>
Mobo: Dell model: 0T6HHJ v: A00 serial: <filter> UEFI: Dell v: 1.24.3
date: 06/18/2020
Battery:
ID-1: BAT0 charge: 19.3 Wh condition: 19.3/55.0 Wh (35%) volts: 8.3/7.6
model: SMP DELL MC34Y51 type: Li-poly serial: <filter> status: Full
CPU:
Info: Dual Core model: Intel Core i5-6300U bits: 64 type: MT MCP
arch: Skylake family: 6 model-id: 4E (78) stepping: 3 microcode: DC
L2 cache: 3072 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
bogomips: 20004
Speed: 900 MHz min/max: 400/3000 MHz Core speeds (MHz): 1: 900 2: 901 3: 900
4: 900
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf
mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional,
IBRS_FW, STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort mitigation: Clear CPU buffers; SMT vulnerable
Graphics:
Device-1: Intel Skylake GT2 [HD Graphics 520] vendor: Dell Latitude E7470
driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:1916
Device-2: Sunplus Innovation Integrated_Webcam_HD type: USB driver: uvcvideo
bus ID: 1-2:2 chip ID: 1bcf:28b8
Display: x11 server: X.Org 1.20.9 compositor: kwin_x11 driver: intel
display ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 120 s-size: 406x228mm (16.0x9.0")
s-diag: 466mm (18.3")
Monitor-1: eDP1 res: 1920x1080 hz: 60 dpi: 157 size: 310x170mm (12.2x6.7")
diag: 354mm (13.9")
OpenGL: renderer: Mesa Intel HD Graphics 520 (SKL GT2) v: 4.6 Mesa 20.2.1
direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell Latitude E7470
driver: snd_hda_intel v: kernel alternate: snd_soc_skl bus ID: 00:1f.3
chip ID: 8086:9d70
Sound Server: ALSA v: k5.9.3-1-MANJARO
Network:
Device-1: Intel Ethernet I219-LM vendor: Dell Latitude E7470 driver: e1000e
v: kernel port: f040 bus ID: 00:1f.6 chip ID: 8086:156f
IF: enp0s31f6 state: down mac: <filter>
Device-2: Intel Wireless 8260 driver: iwlwifi v: kernel port: f040
bus ID: 01:00.0 chip ID: 8086:24f3
IF: wlp1s0 state: up mac: <filter>
IF-ID-1: wwp0s20f0u5i12 state: down mac: <filter>
Drives:
Local Storage: total: 238.47 GiB used: 60.06 GiB (25.2%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda vendor: Micron model: SK hynix SC300 M.2 2280 256GB
size: 238.47 GiB block size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
serial: <filter> rev: 0P00 scheme: GPT
RAID:
Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci
v: 3.0 port: f060 bus ID: 00:17.0 chip ID: 8086.282a rev: 21
Partition:
ID-1: / raw size: 100.41 GiB size: 98.33 GiB (97.93%)
used: 60.02 GiB (61.0%) fs: ext4 dev: /dev/sda5
Swap:
Kernel: swappiness: 60 (default) cache pressure: 100 (default)
ID-1: swap-1 type: file size: 4.00 GiB used: 0 KiB (0.0%) priority: -2
file: /swapfile
Sensors:
System Temperatures: cpu: 34.0 C mobo: N/A
Fan Speeds (RPM): cpu: 0
Info:
Processes: 202 Uptime: 15m Memory: 7.67 GiB used: 1.77 GiB (23.0%)
Init: systemd v: 246 Compilers: gcc: 10.2.0 clang: 10.0.1 Packages: 1393
pacman: 1385 lib: 404 flatpak: 5 snap: 3 Shell: Bash v: 5.0.18
running in: konsole inxi: 3.1.08
Edit:I made i915.enable_psr = 0 because I had even worse problems before.
Edit:When it freezes I can usually still move the mouse only nothing reacts.