Nonfunctional USB3.0 ports in Manjaro

tu_79 · 31 December 2023 00:55

Hi.
Since I installed Manjaro in my PC, I have not been able to use my 4 usb3.0 ports, which worked perfectly well in Win10. I’ve been using the old usb2.0 ports so long, but now I need to connect more devices, and I really need these 3.0 ports to work.

Here is the inxi output

> inxi -Fxzc0 --usb                                                                              ✔ 
> System:
>   Kernel: 6.5.13-7-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
>     Desktop: KDE Plasma v: 5.27.10 Distro: Manjaro Linux base: Arch Linux
> Machine:
>   Type: Desktop Mobo: ASRock model: B75M-DGS serial: <superuser required>
>     UEFI: American Megatrends v: P1.50 date: 03/14/2018
> CPU:
>   Info: dual core model: Intel Core i3-3220 bits: 64 type: MT MCP
>     arch: Ivy Bridge rev: 9 cache: L1: 128 KiB L2: 512 KiB L3: 3 MiB
>   Speed (MHz): avg: 1932 high: 2410 min/max: 1600/3300 cores: 1: 2410
>     2: 1627 3: 2092 4: 1600 bogomips: 26348
>   Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
> Graphics:
>   Device-1: NVIDIA GP107 [GeForce GTX 1050] vendor: Micro-Star MSI
>     driver: nvidia v: 545.29.06 arch: Pascal bus-ID: 01:00.0
>   Display: x11 server: X.Org v: 21.1.10 driver: X: loaded: nvidia
>     gpu: nvidia resolution: 1440x900~60Hz
>   API: EGL v: 1.5 drivers: nvidia,swrast platforms:
>     active: gbm,x11,surfaceless,device inactive: wayland,device-1
>   API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 545.29.06
>     glx-v: 1.4 direct-render: yes renderer: NVIDIA GeForce GTX 1050/PCIe/SSE2
>   API: Vulkan v: 1.3.274 drivers: nvidia surfaces: xcb,xlib devices: 1
> Audio:
>   Device-1: Intel 7 Series/C216 Family High Definition Audio vendor: ASRock 7
>     driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
>   Device-2: NVIDIA GP107GL High Definition Audio vendor: Micro-Star MSI
>     driver: snd_hda_intel v: kernel bus-ID: 01:00.1
>   API: ALSA v: k6.5.13-7-MANJARO status: kernel-api
>   Server-1: JACK v: 1.9.22 status: off
>   Server-2: PipeWire v: 1.0.0 status: off
>   Server-3: PulseAudio v: 16.1 status: active
> Network:
>   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
>     vendor: ASRock driver: r8169 v: kernel port: d000 bus-ID: 03:00.0
>   IF: enp3s0 state: down mac: <filter>
>   Device-2: Realtek 8812AU/8821AU 802.11ac WLAN Adapter [USB Wireless
>     Dual-Band 2.4/5Ghz] driver: rtl8821au type: USB bus-ID: 2-1.6:5
>   IF: wlp0s26u1u6 state: up mac: <filter>
> Bluetooth:
>   Device-1: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) driver: btusb
>     v: 0.8 type: USB bus-ID: 2-1.5:6
>   Report: rfkill ID: hci0 rfk-id: 3 state: up address: see --recommends
> Drives:
>   Local Storage: total: 558.92 GiB used: 370.1 GiB (66.2%)
>   ID-1: /dev/sda vendor: Kingston model: SA400S37480G size: 447.13 GiB
>   ID-2: /dev/sdb vendor: Corsair model: Force LS SSD size: 111.79 GiB
> Partition:
>   ID-1: / size: 100.52 GiB used: 21.65 GiB (21.5%) fs: ext4 dev: /dev/sdb2
>   ID-2: /boot/efi size: 299.4 MiB used: 296 KiB (0.1%) fs: vfat
>     dev: /dev/sdb1
> Swap:
>   ID-1: swap-1 type: partition size: 8.8 GiB used: 0 KiB (0.0%) dev: /dev/sdb3
> USB:
>   Hub-1: 1-0:1 info: full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s
>     chip-ID: 1d6b:0002
>   Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0
>     speed: 480 Mb/s chip-ID: 8087:0024
>   Device-1: 1-1.5:3 info: Logitech Compact Keyboard K300 type: keyboard,HID
>     driver: hid-generic,usbhid rev: 2.0 speed: 1.5 Mb/s chip-ID: 046d:c31b
>   Device-2: 1-1.6:4 info: Logitech Mouse type: mouse
>     driver: hid-generic,usbhid rev: 2.0 speed: 1.5 Mb/s chip-ID: 046d:c077
>   Hub-3: 2-0:1 info: full speed or root hub ports: 2 rev: 2.0
>     speed: 480 Mb/s chip-ID: 1d6b:0002
>   Hub-4: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0
>     speed: 480 Mb/s chip-ID: 8087:0024
>   Device-1: 2-1.5:6 info: Cambridge Silicon Radio Bluetooth Dongle (HCI
>     mode) type: bluetooth driver: btusb rev: 2.0 speed: 12 Mb/s
>     chip-ID: 0a12:0001
>   Device-2: 2-1.6:5 info: Realtek 8812AU/8821AU 802.11ac WLAN Adapter [USB
>     Wireless Dual-Band 2.4/5Ghz] type: Network driver: rtl8821au rev: 2.1
>     speed: 480 Mb/s chip-ID: 0bda:0811
>   Hub-5: 3-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
>     speed: 480 Mb/s chip-ID: 1d6b:0002
>   Hub-6: 4-0:1 info: super-speed hub ports: 4 rev: 3.0 speed: 5 Gb/s
>     chip-ID: 1d6b:0003
> Sensors:
>   System Temperatures: cpu: 39.0 C mobo: N/A gpu: nvidia temp: 25 C
>   Fan Speeds (rpm): N/A gpu: nvidia fan: 40%
> Info:
>   Processes: 230 Uptime: 4m Memory: total: 16 GiB available: 15.57 GiB
>   used: 2.27 GiB (14.6%) Init: systemd Compilers: gcc: 13.2.1 clang: 16.0.6
>   Packages: 1259 Shell: Zsh v: 5.9 inxi: 3.3.31

tu_79 · 31 December 2023 00:56

I’ve tried following a guide and removing the usb autosuspend in grub default, but it didn’t work.

andreas85 · 31 December 2023 05:50

Your formatting is completely confusing. Please correct it
Please include the output of

sudo mkinitcpio -P

Are there Warnings about missing ~~drivers~~ firmware ?

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Have you already for your problem in the forum ? (Wisdom lies in asking → listening → reading )

nikgnomic · 31 December 2023 07:16

Kernel 6.5 has been marked End Of Life

I suggest install kernel 6.6 using Manjaro Settings Manager GUI or

sudo mhwd-kernel -i linux66

linux-aarhus · 31 December 2023 09:24

If your usb3 port is ‘dead’ in Manjaro, the most likely cause is a firmware setting.

USB 3 support is provided by kernel xhci module(s)

 $ pamac search -f xhci
/usr/lib/modules/6.6.8-2-MANJARO/kernel/drivers/usb/host/xhci-pci-renesas.ko.zst is owned by linux66
/usr/lib/modules/6.6.8-2-MANJARO/kernel/drivers/usb/host/xhci-pci.ko.zst is owned by linux66
/usr/lib/modules/6.6.8-2-MANJARO/kernel/drivers/usb/host/xhci-plat-hcd.ko.zst is owned by linux66
/usr/lib/modules/6.6.8-2-MANJARO/kernel/drivers/usb/roles/intel-xhci-usb-role-switch.ko.zst is owned by linux66
/usr/lib/modules/6.6.8-2-MANJARO/build/include/linux/usb/xhci-dbgp.h is owned by linux66-headers

If you are sure usb 3 is enabled in your firmware, list if xhci is loaded

lsmod | grep xhci

If I recall correct, there has been some issues surrounding the renesas modules, perhaps related to specific hardware - I don’t really remember.

Search for linux kernel module for renesas usb3 controller

To identify if a the system uses a Renesas USB3 controller

hwinfo --usb-ctrl

Try loading the module when it is not loaded automagically, use the loader

sudo modprobe xhci_pci xhci_pci_renesas

If your usb comes to life after the above, you can add the modules in a drop-in config in /etc/modules-load.d

printf "xhci_pci\nxhci_pci_renesas\n" | sudo tee -a /etc/modules-load.d/modules.conf

Unless the system uses a Renesas USB controller - this message should be safe to ignore.

andreas85 · 31 December 2023 10:26

There seems to be special firmware needed (mkinitcpio will warn about this)

GaVenga · 31 December 2023 12:17

printf “xhci_pci\nxhci_pci_renesas\n” | sudo tee /etc/modprobe.d/usb3.conf
should be:
printf "xhci_pci\nxhci_pci_renesas\n" | sudo tee /etc/modules-load.d/usb3.conf

tu_79 · 31 December 2023 12:27

Many instructions. Ok.

 pamac search -f xhci                                                                           ✔ 
/usr/lib/modules/6.1.67-1-rt20-MANJARO/build/include/linux/usb/xhci-dbgp.h es de linux61-rt-headers
/usr/lib/modules/6.6.5-1-rt16-MANJARO/kernel/drivers/usb/host/xhci-pci-renesas.ko.zst es de linux66-rt
/usr/lib/modules/6.6.5-1-rt16-MANJARO/kernel/drivers/usb/host/xhci-pci.ko.zst es de linux66-rt
/usr/lib/modules/6.6.5-1-rt16-MANJARO/kernel/drivers/usb/host/xhci-plat-hcd.ko.zst es de linux66-rt
/usr/lib/modules/6.6.5-1-rt16-MANJARO/kernel/drivers/usb/roles/intel-xhci-usb-role-switch.ko.zst es de linux66-rt
/usr/lib/modules/6.5.2-1-rt8-MANJARO/kernel/drivers/usb/host/xhci-pci-renesas.ko.zst es de linux65-rt
/usr/lib/modules/6.5.2-1-rt8-MANJARO/kernel/drivers/usb/host/xhci-pci.ko.zst es de linux65-rt
/usr/lib/modules/6.5.2-1-rt8-MANJARO/kernel/drivers/usb/host/xhci-plat-hcd.ko.zst es de linux65-rt
/usr/lib/modules/6.5.2-1-rt8-MANJARO/kernel/drivers/usb/roles/intel-xhci-usb-role-switch.ko.zst es de linux65-rt
/usr/lib/modules/5.10.205-1-MANJARO/build/include/config/usb/roles/intel/xhci.h es de linux510-headers
/usr/lib/modules/5.10.205-1-MANJARO/build/include/config/usb/xhci/hcd.h es de linux510-headers
/usr/lib/modules/5.10.205-1-MANJARO/build/include/config/usb/xhci/pci.h es de linux510-headers
/usr/lib/modules/5.10.205-1-MANJARO/build/include/config/usb/xhci/pci/renesas.h es de linux510-headers
/usr/lib/modules/5.10.205-1-MANJARO/build/include/config/usb/xhci/platform.h es de linux510-headers
/usr/lib/modules/5.10.205-1-MANJARO/build/include/linux/usb/xhci-dbgp.h es de linux510-headers
/usr/lib/modules/6.1.69-1-MANJARO/kernel/drivers/usb/host/xhci-pci-renesas.ko.zst es de linux61
/usr/lib/modules/6.1.69-1-MANJARO/kernel/drivers/usb/host/xhci-pci.ko.zst es de linux61
/usr/lib/modules/6.1.69-1-MANJARO/kernel/drivers/usb/host/xhci-plat-hcd.ko.zst es de linux61
/usr/lib/modules/6.1.69-1-MANJARO/kernel/drivers/usb/roles/intel-xhci-usb-role-switch.ko.zst es de linux61
/usr/lib/modules/4.19.303-1-MANJARO/build/include/config/usb/roles/intel/xhci.h es de linux419-headers
/usr/lib/modules/4.19.303-1-MANJARO/build/include/config/usb/xhci/hcd.h es de linux419-headers
/usr/lib/modules/4.19.303-1-MANJARO/build/include/config/usb/xhci/pci.h es de linux419-headers
/usr/lib/modules/4.19.303-1-MANJARO/build/include/config/usb/xhci/platform.h es de linux419-headers
/usr/lib/modules/4.19.303-1-MANJARO/build/include/linux/usb/xhci-dbgp.h es de linux419-headers
/usr/lib/modules/6.7.0-4-MANJARO/kernel/drivers/usb/host/xhci-pci-renesas.ko.zst es de linux67
/usr/lib/modules/6.7.0-4-MANJARO/kernel/drivers/usb/host/xhci-pci.ko.zst es de linux67
/usr/lib/modules/6.7.0-4-MANJARO/kernel/drivers/usb/host/xhci-plat-hcd.ko.zst es de linux67
/usr/lib/modules/6.7.0-4-MANJARO/kernel/drivers/usb/roles/intel-xhci-usb-role-switch.ko.zst es de linux67
/usr/lib/modules/6.1.69-1-MANJARO/build/include/linux/usb/xhci-dbgp.h es de linux61-headers
/usr/lib/modules/5.15.144-1-MANJARO/build/include/linux/usb/xhci-dbgp.h es de linux515-headers
/usr/lib/modules/5.4.265-1-MANJARO/build/include/config/usb/roles/intel/xhci.h es de linux54-headers
/usr/lib/modules/5.4.265-1-MANJARO/build/include/config/usb/xhci/hcd.h es de linux54-headers
/usr/lib/modules/5.4.265-1-MANJARO/build/include/config/usb/xhci/pci.h es de linux54-headers
/usr/lib/modules/5.4.265-1-MANJARO/build/include/config/usb/xhci/platform.h es de linux54-headers
/usr/lib/modules/5.4.265-1-MANJARO/build/include/linux/usb/xhci-dbgp.h es de linux54-headers
/usr/lib/modules/6.5.2-1-rt8-MANJARO/build/include/linux/usb/xhci-dbgp.h es de linux65-rt-headers
/usr/lib/modules/5.4.265-1-MANJARO/kernel/drivers/usb/host/xhci-hcd.ko.xz es de linux54
/usr/lib/modules/5.4.265-1-MANJARO/kernel/drivers/usb/host/xhci-pci.ko.xz es de linux54
/usr/lib/modules/5.4.265-1-MANJARO/kernel/drivers/usb/host/xhci-plat-hcd.ko.xz es de linux54
/usr/lib/modules/5.4.265-1-MANJARO/kernel/drivers/usb/roles/intel-xhci-usb-role-switch.ko.xz es de linux54
/usr/lib/modules/6.5.13-7-MANJARO/kernel/drivers/usb/host/xhci-pci-renesas.ko.zst es de linux65
/usr/lib/modules/6.5.13-7-MANJARO/kernel/drivers/usb/host/xhci-pci.ko.zst es de linux65
/usr/lib/modules/6.5.13-7-MANJARO/kernel/drivers/usb/host/xhci-plat-hcd.ko.zst es de linux65
/usr/lib/modules/6.5.13-7-MANJARO/kernel/drivers/usb/roles/intel-xhci-usb-role-switch.ko.zst es de linux65
/usr/lib/modules/6.6.5-1-rt16-MANJARO/build/include/linux/usb/xhci-dbgp.h es de linux66-rt-headers
/usr/lib/modules/6.5.13-7-MANJARO/build/include/linux/usb/xhci-dbgp.h es de linux65-headers
/usr/lib/modules/4.19.303-1-MANJARO/kernel/drivers/usb/host/xhci-hcd.ko.xz es de linux419
/usr/lib/modules/4.19.303-1-MANJARO/kernel/drivers/usb/host/xhci-pci.ko.xz es de linux419
/usr/lib/modules/4.19.303-1-MANJARO/kernel/drivers/usb/host/xhci-plat-hcd.ko.xz es de linux419
/usr/lib/modules/4.19.303-1-MANJARO/kernel/drivers/usb/roles/intel-xhci-usb-role-switch.ko.xz es de linux419
/usr/lib/modules/5.15.144-1-MANJARO/kernel/drivers/usb/host/xhci-pci-renesas.ko.xz es de linux515
/usr/lib/modules/5.15.144-1-MANJARO/kernel/drivers/usb/host/xhci-pci.ko.xz es de linux515
/usr/lib/modules/5.15.144-1-MANJARO/kernel/drivers/usb/host/xhci-plat-hcd.ko.xz es de linux515
/usr/lib/modules/5.15.144-1-MANJARO/kernel/drivers/usb/roles/intel-xhci-usb-role-switch.ko.xz es de linux515
/usr/lib/modules/6.1.67-1-rt20-MANJARO/kernel/drivers/usb/host/xhci-pci-renesas.ko.zst es de linux61-rt
/usr/lib/modules/6.1.67-1-rt20-MANJARO/kernel/drivers/usb/host/xhci-pci.ko.zst es de linux61-rt
/usr/lib/modules/6.1.67-1-rt20-MANJARO/kernel/drivers/usb/host/xhci-plat-hcd.ko.zst es de linux61-rt
/usr/lib/modules/6.1.67-1-rt20-MANJARO/kernel/drivers/usb/roles/intel-xhci-usb-role-switch.ko.zst es de linux61-rt
/usr/lib/modules/6.6.8-2-MANJARO/build/include/linux/usb/xhci-dbgp.h es de linux66-headers
/usr/lib/modules/6.7.0-4-MANJARO/build/include/linux/usb/xhci-dbgp.h es de linux67-headers
/usr/lib/modules/5.10.205-1-MANJARO/kernel/drivers/usb/host/xhci-pci-renesas.ko.xz es de linux510
/usr/lib/modules/5.10.205-1-MANJARO/kernel/drivers/usb/host/xhci-pci.ko.xz es de linux510
/usr/lib/modules/5.10.205-1-MANJARO/kernel/drivers/usb/host/xhci-plat-hcd.ko.xz es de linux510
/usr/lib/modules/5.10.205-1-MANJARO/kernel/drivers/usb/roles/intel-xhci-usb-role-switch.ko.xz es de linux510
/usr/lib/modules/6.6.8-2-MANJARO/kernel/drivers/usb/host/xhci-pci-renesas.ko.zst es de linux66
/usr/lib/modules/6.6.8-2-MANJARO/kernel/drivers/usb/host/xhci-pci.ko.zst es de linux66
/usr/lib/modules/6.6.8-2-MANJARO/kernel/drivers/usb/host/xhci-plat-hcd.ko.zst es de linux66
/usr/lib/modules/6.6.8-2-MANJARO/kernel/drivers/usb/roles/intel-xhci-usb-role-switch.ko.zst es de linux66

lsmod | grep xhci                                                                       ✔  3s  
xhci_pci               28672  0
xhci_pci_renesas       24576  1 xhci_pci

hwinfo --usb-ctrl                                                                              ✔ 
19: PCI 1a.0: 0c03 USB Controller (EHCI)                        
  [Created at pci.386]
  Unique ID: pwJ7.qHlUcQHlAr4
  SysFS ID: /devices/pci0000:00/0000:00:1a.0
  SysFS BusID: 0000:00:1a.0
  Hardware Class: usb controller
  Model: "Intel 7 Series/C216 Chipset Family USB Enhanced Host Controller #2"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x1e2d "7 Series/C216 Chipset Family USB Enhanced Host Controller #2"
  SubVendor: pci 0x1849 "ASRock Incorporation"
  SubDevice: pci 0x1e2d "Motherboard"
  Revision: 0x04
  Driver: "ehci-pci"
  Memory Range: 0xf7118000-0xf71183ff (rw,non-prefetchable)
  IRQ: 16 (61074 events)
  Module Alias: "pci:v00008086d00001E2Dsv00001849sd00001E2Dbc0Csc03i20"
  Driver Info #0:
    Driver Status: ehci-hcd is not active
    Driver Activation Cmd: "modprobe ehci-hcd"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

20: PCI 1d.0: 0c03 USB Controller (EHCI)
  [Created at pci.386]
  Unique ID: 1GTX.c31EYdaVLv8
  SysFS ID: /devices/pci0000:00/0000:00:1d.0
  SysFS BusID: 0000:00:1d.0
  Hardware Class: usb controller
  Model: "Intel 7 Series/C216 Chipset Family USB Enhanced Host Controller #1"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x1e26 "7 Series/C216 Chipset Family USB Enhanced Host Controller #1"
  SubVendor: pci 0x1849 "ASRock Incorporation"
  SubDevice: pci 0x1e26 "Motherboard"
  Revision: 0x04
  Driver: "ehci-pci"
  Memory Range: 0xf7117000-0xf71173ff (rw,non-prefetchable)
  IRQ: 23 (4732 events)
  Module Alias: "pci:v00008086d00001E26sv00001849sd00001E26bc0Csc03i20"
  Driver Info #0:
    Driver Status: ehci-hcd is not active
    Driver Activation Cmd: "modprobe ehci-hcd"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

22: PCI 14.0: 0c03 USB Controller (XHCI)
  [Created at pci.386]
  Unique ID: MZfG.CQgI4bIwhU3
  SysFS ID: /devices/pci0000:00/0000:00:14.0
  SysFS BusID: 0000:00:14.0
  Hardware Class: usb controller
  Model: "Intel 7 Series/C210 Series Chipset Family USB xHCI Host Controller"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x1e31 "7 Series/C210 Series Chipset Family USB xHCI Host Controller"
  SubVendor: pci 0x1849 "ASRock Incorporation"
  SubDevice: pci 0x1e31 "Motherboard"
  Revision: 0x04
  Driver: "xhci_hcd"
  Driver Modules: "xhci_pci"
  Memory Range: 0xf7100000-0xf710ffff (rw,non-prefetchable)
  IRQ: 26 (no events)
  Module Alias: "pci:v00008086d00001E31sv00001849sd00001E31bc0Csc03i30"
  Driver Info #0:
    Driver Status: xhci_pci is active
    Driver Activation Cmd: "modprobe xhci_pci"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

printf "xhci_pci\nxhci_pci_renesas\n" | sudo tee /etc/modules-load.d/usb3.conf             INT ✘ 
[sudo] contraseña para juegos: 
xhci_pci
xhci_pci_renesas

sudo mkinitcpio -P                                                                             ✔ 
==> Building image from preset: /etc/mkinitcpio.d/linux65.preset: 'default'
==> Using default configuration file: '/etc/mkinitcpio.conf'
  -> -k /boot/vmlinuz-6.5-x86_64 -g /boot/initramfs-6.5-x86_64.img --microcode /boot/intel-ucode.img
==> Starting build: '6.5.13-7-MANJARO'
  -> Running build hook: [base]
  -> Running build hook: [udev]
  -> Running build hook: [autodetect]
  -> Running build hook: [modconf]
  -> Running build hook: [block]
==> WARNING: Possibly missing firmware for module: 'xhci_pci'
  -> Running build hook: [keyboard]
  -> Running build hook: [keymap]
  -> Running build hook: [consolefont]
==> WARNING: consolefont: no font found in configuration
  -> Running build hook: [plymouth]
  -> Running build hook: [filesystems]
  -> Running build hook: [fsck]
==> Generating module dependencies
==> Creating gzip-compressed initcpio image: '/boot/initramfs-6.5-x86_64.img'
==> Image generation successful
==> Building image from preset: /etc/mkinitcpio.d/linux65.preset: 'fallback'
==> Using default configuration file: '/etc/mkinitcpio.conf'
  -> -k /boot/vmlinuz-6.5-x86_64 -g /boot/initramfs-6.5-x86_64-fallback.img -S autodetect --microcode /boot/intel-ucode.img
==> Starting build: '6.5.13-7-MANJARO'
  -> Running build hook: [base]
  -> Running build hook: [udev]
  -> Running build hook: [modconf]
  -> Running build hook: [block]
==> WARNING: Possibly missing firmware for module: 'qla2xxx'
==> WARNING: Possibly missing firmware for module: 'bfa'
==> WARNING: Possibly missing firmware for module: 'aic94xx'
==> WARNING: Possibly missing firmware for module: 'qed'
==> WARNING: Possibly missing firmware for module: 'qla1280'
==> WARNING: Possibly missing firmware for module: 'wd719x'
==> WARNING: Possibly missing firmware for module: 'xhci_pci'
  -> Running build hook: [keyboard]
  -> Running build hook: [keymap]
  -> Running build hook: [consolefont]
==> WARNING: consolefont: no font found in configuration
  -> Running build hook: [plymouth]
  -> Running build hook: [filesystems]
  -> Running build hook: [fsck]
==> Generating module dependencies
==> Creating gzip-compressed initcpio image: '/boot/initramfs-6.5-x86_64-fallback.img'
==> Image generation successful

Possibly missing firmware for module: ‘xhci_pci’

Now what?

linux-aarhus · 31 December 2023 12:37

No - they were intended for your troubleshooting - not copy pasting.

What?

If should be safe to ignore the message - your system does not use a Renesas controller. - you can see that from the output from your hwinfo command.

Did your USB 3 come to life?

If it didn’t you don’t need the drop-in conf as there was an if connected to it.

I suggest you remove older kernels like 4.19, 5.4, 5.10, 5.15 and 6.5 - they are only dead weight and confusing.

tu_79 · 31 December 2023 12:47

Ok, I’ll try first this, and removing old kernel, and will report back.

linux-aarhus · 31 December 2023 13:02

This desktop board has USB connectors on the back and a header for a front connector supplying USB3.

If your nonfunctional ports is the front - make sure the header is correctly connected.

See the manual for your board https://download.asrock.com/Manual/B75M-DGS.pdf

tu_79 · 31 December 2023 13:02

Ups. They are not listed in the installed kernels, but they appeared in “pamac search -f xhci”.

Error: Kernel not installed.
Currently running: 6.6.8-2-MANJARO (linux66)
The following kernels are installed in your system:
   * linux65
   * linux66

tu_79 · 31 December 2023 13:04

It’s both rear and front usb3.0 which aren’t working.

Olli · 31 December 2023 13:13

any setting in the bios that is disabled ? it’s always a good start to check them if anything is changed or disabled.

linux-aarhus · 31 December 2023 13:14

As I said before - check your firmware if USB3 is disabled.

I suggest you build hw-probe from AUR - then run

pamac build hw-probe
sudo -E hw-probe -all -upload

Then use the URL provided to see an inventory of your system.

tu_79 · 31 December 2023 13:16

I’m now using linux66, but still usb3.0 ports are not working.

tu_79 · 31 December 2023 13:21

Here you are:
https://linux-hardware.org/?probe=3a2df88d60

linux-aarhus · 31 December 2023 13:26

The device has - supposedly - been supported since Linux 2.6 - if your device doesn’t work - it is likely a hardware failure - if not - it is simply bad luck.

Based on a snippet from the hardware inventory HW probe of ASRock B75M-DGS Desktop Computer #3a2df88d60: lsusb

Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               3.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 [unknown]
  bDeviceProtocol         3 
  bMaxPacketSize0         9
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0003 3.0 root hub
  bcdDevice            6.06
  iManufacturer           3 Linux 6.6.8-2-MANJARO xhci-hcd
  iProduct                2 xHCI Host Controller

You may try

sudo modprobe xhci_plat_hcd

Then test if your USB 3 comes online - if so you can add the module to the drop-in config in /etc/modules-load.d/modules.conf to have it load on system boot.

Olli · 31 December 2023 13:56

short function hack. use a live-distro and check function of the usb in the live-session. that will show up if it’s a problem of your installed system or a general malfunction.

weingeist · 31 December 2023 15:29

Add

iommu=soft

to Grub Command Line and disable IOMMU in BIOS