Could not connect to the AnyDesk network (ssl_14094415)

Hello everyone. I installed AnyDesc 6.1.1 (Flatpak) and tried to use it, but I got the following message:“Could not connect to the AnyDesc network (ssl_14094415)”. Maybe anyone know how I can fix this? This is my inxi output.

System:
  Kernel: 5.15.28-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 11.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
    root=UUID=96227a11-91bb-445a-a751-dc68feef7f66 rw quiet apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: KDE Plasma v: 5.24.3 tk: Qt v: 5.15.3 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: LENOVO product: 20378 v: Lenovo Y50-70
    serial: <superuser required> Chassis: type: 10 v: Lenovo Y50-70
    serial: <superuser required>
  Mobo: LENOVO model: Lenovo Y50-70 v: 00000000NO DPK
    serial: <superuser required> UEFI-[Legacy]: LENOVO v: 9ECN36WW(V2.00)
    date: 01/12/2015
Battery:
  ID-1: BAT1 charge: 9.7 Wh (29.8%) condition: 32.5/54.8 Wh (59.3%) volts: 7.5
    min: 7.4 model: LENOVO PABAS0241231 type: Li-ion serial: <filter>
    status: charging
Memory:
  RAM: total: 7.68 GiB used: 2.76 GiB (35.9%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i7-4720HQ bits: 64 type: MT MCP arch: Haswell
    family: 6 model-id: 0x3C (60) stepping: 3 microcode: 0x28
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
    L3: 6 MiB desc: 1x6 MiB
  Speed (MHz): avg: 2575 high: 2597 min/max: 800/3600 scaling:
    driver: intel_cpufreq governor: schedutil cores: 1: 2595 2: 2595 3: 2595
    4: 2595 5: 2594 6: 2597 7: 2594 8: 2442 bogomips: 41524
  Flags: abm acpi aes aperfmperf apic arat arch_perfmon avx avx2 bmi1 bmi2
    bts clflush cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
    dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu
    fsgsbase fxsr ht ibpb ibrs ida invpcid invpcid_single lahf_lm lm mca mce
    md_clear mmx monitor movbe msr mtrr nonstop_tsc nopl nx pae pat pbe pcid
    pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts rdrand
    rdtscp rep_good sdbg sep smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp
    syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi
    vpid x2apic xsave xsaveopt xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf
    mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: conditional, RSB filling
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel 4th Gen Core Processor Integrated Graphics vendor: Lenovo
    driver: i915 v: kernel ports: active: eDP-1 empty: HDMI-A-1 bus-ID: 00:02.0
    chip-ID: 8086:0416 class-ID: 0300
  Device-2: NVIDIA GM107M [GeForce GTX 960M] vendor: Lenovo driver: nvidia
    v: 510.54 alternate: nouveau,nvidia_drm pcie: gen: 1 speed: 2.5 GT/s
    lanes: 16 link-max: gen: 3 speed: 8 GT/s bus-ID: 01:00.0
    chip-ID: 10de:139b class-ID: 0302
  Device-3: Acer Lenovo EasyCamera type: USB driver: uvcvideo bus-ID: 3-6:3
    chip-ID: 5986:055e class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.3 compositor: kwin_x11 driver: X:
    loaded: modesetting,nvidia unloaded: nouveau alternate: fbdev,nv,vesa
    gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: eDP-1 model: BOE Display 0x06b9 built: 2016 res: 1920x1080
    hz: 60 dpi: 142 gamma: 1.2 size: 344x194mm (13.54x7.64") diag: 395mm (15.5")
    ratio: 16:9 modes: 1920x1080
  OpenGL: renderer: Mesa DRI Intel HD Graphics 4600 (HSW GT2)
    v: 4.5 Mesa 21.3.7 compat-v: 3.0 direct render: Yes
Audio:
  Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio
    vendor: Lenovo driver: snd_hda_intel v: kernel bus-ID: 00:03.0
    chip-ID: 8086:0c0c class-ID: 0403
  Device-2: Intel 8 Series/C220 Series High Definition Audio vendor: Lenovo
    driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:8c20
    class-ID: 0403
  Sound Server-1: ALSA v: k5.15.28-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.20 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Broadcom BCM4352 802.11ac Wireless Network Adapter vendor: Lenovo
    driver: wl v: kernel modules: bcma pcie: gen: 1 speed: 2.5 GT/s lanes: 1
    bus-ID: 08:00.0 chip-ID: 14e4:43b1 class-ID: 0280
  IF: wlp8s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Lenovo driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1
    port: 3000 bus-ID: 09:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp9s0 state: down mac: <filter>
  WAN IP: <filter>
Bluetooth:
  Device-1: Foxconn / Hon Hai BCM20702A0 type: USB driver: btusb v: 0.8
    bus-ID: 3-7:4 chip-ID: 0489:e07a class-ID: fe01 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 3 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 931.51 GiB used: 123.39 GiB (13.2%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Western Digital
    model: WD10S21X-24R1BT0-SSHD-8GB size: 931.51 GiB block-size:
    physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 5400
    serial: <filter> rev: 1A02 scheme: MBR
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 931.51 GiB size: 915.81 GiB (98.31%)
    used: 123.39 GiB (13.5%) fs: ext4 dev: /dev/sda1 maj-min: 8:1 label: N/A
    uuid: 96227a11-91bb-445a-a751-dc68feef7f66
Swap:
  Alert: No swap data was found.
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: Full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0
    speed: 480 Mb/s chip-ID: 8087:8008 class-ID: 0900
  Hub-3: 2-0:1 info: Full speed or root hub ports: 2 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Hub-4: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 8 rev: 2.0
    speed: 480 Mb/s chip-ID: 8087:8000 class-ID: 0900
  Hub-5: 3-0:1 info: Hi-speed hub with single TT ports: 14 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 3-1:2 info: Logitech Unifying Receiver type: Keyboard,Mouse
    driver: logitech-djreceiver,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s
    power: 98mA chip-ID: 046d:c534 class-ID: 0301
  Device-2: 3-6:3 info: Acer Lenovo EasyCamera type: Video driver: uvcvideo
    interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 5986:055e
    class-ID: 0e02 serial: <filter>
  Device-3: 3-7:4 info: Foxconn / Hon Hai BCM20702A0 type: Bluetooth
    driver: btusb interfaces: 4 rev: 2.0 speed: 12 Mb/s chip-ID: 0489:e07a
    class-ID: fe01 serial: <filter>
  Hub-6: 4-0:1 info: Super-speed hub ports: 6 rev: 3.0 speed: 5 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 57.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 274 Uptime: 59m wakeups: 3 Init: systemd v: 250 tool: systemctl
  Compilers: gcc: 11.2.0 clang: 13.0.1 Packages: 1613 pacman: 1562 lib: 438
  flatpak: 35 snap: 16 Shell: Zsh v: 5.8.1 default: Bash v: 5.1.16
  running-in: konsole inxi: 3.3.14

This is my journalctl output.

Dec 18 23:51:20 old-Jeff kernel: sd 6:0:0:0: [sdb] No Caching mode page found
Dec 18 23:51:20 old-Jeff kernel: sd 6:0:0:0: [sdb] Assuming drive cache: write through
Dec 18 23:51:20 old-Jeff kernel: 
Dec 18 23:51:20 old-Jeff kernel: ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PCI0.PEG0._PRT.AR02], AE_NOT_FOUND (20210730/psargs-330)
Dec 18 23:51:20 old-Jeff kernel: ACPI Error: Aborting method \_SB.PCI0.PEG0._PRT due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
Dec 18 23:51:31 old-Jeff kernel: Bluetooth: hci0: BCM: firmware Patch file not found, tried:
Dec 18 23:51:31 old-Jeff kernel: Bluetooth: hci0: BCM: 'brcm/BCM20702A1-0489-e07a.hcd'
Dec 18 23:51:31 old-Jeff kernel: Bluetooth: hci0: BCM: 'brcm/BCM-0489-e07a.hcd'
Dec 18 23:51:51 old-Jeff systemd[1099]: Failed to start Update XDG user dir configuration.
░░ Subject: A start job for unit UNIT has failed
░░ Defined-By: systemd
░░ Support: https://forum.manjaro.org/c/support
░░ 
░░ A start job for unit UNIT has finished with a failure.
░░ 
░░ The job identifier is 25 and the job result is failed.

Just try the AUR version: https://aur.archlinux.org/packages/anydesk-bin. You can simply install it using pamac. This version of AnyDesk runs great. If you want AnyDesk to start automatically, enable on the appropriate service in the terminal: sudo systemctl enable anydesk --now
You should uninstall the flatpak version of AnyDesk before installing the version from the AUR.

1 Like

I have the same problem with the AUR version.

I don’t know the first thing about anydesk
but when I googled for
“Could not connect to the AnyDesc network (ssl_14094415)”

this showed up:

https://www.reddit.com/r/AnyDesk/comments/t14zty/could_not_connect_to_anydesk_network_ssl_14094415/

… among other things

1 Like

so it seems to be a certificate issue - which should be easy to solve

but as I said:
I do not know the first thing about anydesk - and what the certificate is for or what or where it needs to be …

1 Like

I also don’t know.) But if I find a solution, I’ll post it here. Maybe it’ll be useful for other people.

Hello, everyone. I don’t know how, but the problem disappeared without any action on my part.

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