Cheese shows black screen with all controls frozen

Hi,

Whenever I am opening cheese, it shows blacks screen with all controls in freeze state(disabled). I can see my laptop webcam light turning on however I couldn’t able to see anything. I checked my webcam by making an MS teams call and I am able to do video chat. Please help me in fixing this bug.

Here is the neofetch output:

neofetch                                              ✔  3m 40s  
██████████████████  ████████   sonul@manjaro 
██████████████████  ████████   ------------- 
██████████████████  ████████   OS: Manjaro Linux x86_64 
██████████████████  ████████   Host: Inspiron 5570 
████████            ████████   Kernel: 5.9.16-1-MANJARO 
████████  ████████  ████████   Uptime: 10 mins 
████████  ████████  ████████   Packages: 1307 (pacman) 
████████  ████████  ████████   Shell: zsh 5.8 
████████  ████████  ████████   Resolution: 1920x1080 
████████  ████████  ████████   DE: GNOME 3.38.3 
████████  ████████  ████████   WM: Mutter 
████████  ████████  ████████   WM Theme: Matcha-sea 
████████  ████████  ████████   Theme: Matcha-sea [GTK2/3] 
████████  ████████  ████████   Icons: Papirus-Dark-Maia [GTK2/3] 
                               Terminal: gnome-terminal 
                               CPU: Intel i7-8550U (8) @ 4.000GHz 
                               GPU: Intel UHD Graphics 620 
                               GPU: AMD ATI Radeon R7 M260/M265 / M340/M360 / M 
                               Memory: 2050MiB / 15909MiB 

Thanks

:+1: Welcome to Manjaro! :+1:

  1. In the future, when providing code/output, please copy-paste that output in-between 3 backticks ``` at the beginning and end of the code/text so that the output looks like this:

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
    Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
    Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
    Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
    

    instead of like this:

    Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

    (as that makes both our lives much easier)

  2. No need to do anything right now as I’m an editor here on this site and have fixed it for you already. However, in the future I might not see your post so review my edits by pushing the orange pencil above the post I just fixed. :wink:

  3. Please read this:
    How to provide good information in your posts - Tutorials - Manjaro Linux Forum
    and post some more information so we can see what’s really going on. Now we know the symptom of the disease, but we need some more probing to know where the origin lies…

    An inxi --admin --verbosity=7 --filter --no-host --width would be the minimum required information… (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)

:+1:

The issue is fixed with the update. Please close this issue.

I’ve marked this answer as the solution to your question as it is by far the best answer you’ll get.

However, if you disagree with my choice, please feel free to take any other answer as the solution to your question or even remove the solution altogether: You are in control! (If you disagree with my choice, just send me a personal message and explain why I shouldn’t have done this or :heart: or :+1: if you agree)

:innocent:
P.S. In the future, please don’t forget to come back and click the 3 dots below the answer to mark a solution like this below the answer that helped you most:
Solution
so that the next person that has the exact same problem you just had will benefit from your post as well as your question will now be in the “solved” status.

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