Can't turn off laptop and can't see battery icon

  1. I recently updated my laptop but I can’t turn it off , it get stuck on black screen but I can see my mouse pointer, this went for around half an hour then I had to force turn off my laptop.

  2. When I plugged in my charger I can’t see battery icon but when I plugged it out I can see battery icon.

Hi, a bit of system info may help here:

inxi -zv8

(highlight pasted output and click the </> at the top of the reply window).

There is also REISUB which can avoid a hard power-off:

Thanks !

System:
  Kernel: 5.10.226-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
    clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64
    root=UUID=f2158531-513d-457e-99eb-962cabe45fbd rw quiet apparmor=1
    security=apparmor resume=UUID=d4a2bbfe-f657-4b6d-ad7b-291b32ce3bb1
    udev.log_priority=3
  Desktop: KDE Plasma v: 6.1.5 tk: Qt v: N/A info: frameworks v: 6.6.0
    wm: kwin_x11 vt: 2 dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
  Type: Laptop System: Dell product: Inspiron 15-3567 v: N/A
    serial: <superuser required> Chassis: type: 9 serial: <superuser required>
  Mobo: Dell model: 0FGN4M v: A00 serial: <superuser required> part-nu: 078C
    uuid: <superuser required> UEFI: Dell v: 2.10.0 date: 05/10/2019
Battery:
  ID-1: BAT0 charge: 7.8 Wh (30.7%) condition: 25.4/41.4 Wh (61.2%)
    volts: 15.2 min: 14.8 model: SMP DELL GR43778 type: Li-ion serial: <filter>
    status: charging
Memory:
  System RAM: total: 8 GiB available: 7.64 GiB used: 1.65 GiB (21.6%)
  Message: For most reliable report, use superuser + dmidecode.
  Array-1: capacity: 32 GiB slots: 2 modules: 2 EC: None
    max-module-size: 16 GiB note: est.
  Device-1: DIMM A type: DDR4 detail: synchronous unbuffered (unregistered)
    size: 4 GiB speed: spec: 2400 MT/s actual: 2133 MT/s volts: note: check
    curr: 1 min: 1 max: 1 width (bits): data: 64 total: 64
    manufacturer: 80AD000080AD part-no: HMA851S6AFR6N-UH serial: <filter>
  Device-2: DIMM B type: DDR4 detail: synchronous unbuffered (unregistered)
    size: 4 GiB speed: spec: 2400 MT/s actual: 2133 MT/s volts: note: check
    curr: 1 min: 1 max: 1 width (bits): data: 64 total: 64
    manufacturer: 80CE000080CE part-no: M471A5244BB0-CRC serial: <filter>
PCI Slots:
  Permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i3-6006U bits: 64 type: MT MCP arch: Skylake
    gen: core 6 level: v3 note: check built: 2015 process: Intel 14nm family: 6
    model-id: 0x4E (78) stepping: 3 microcode: 0xF0
  Topology: cpus: 1x dies: 1 cores: 2 threads: 4 tpc: 2 smt: enabled cache:
    L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB
    L3: 3 MiB desc: 1x3 MiB
  Speed (MHz): avg: 500 min/max: 400/2000 scaling: driver: intel_pstate
    governor: powersave cores: 1: 500 2: 500 3: 500 4: 500 bogomips: 16006
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush
    clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
    dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu
    fsgsbase fxsr ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs intel_pt
    invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor movbe mpx
    msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs
    pge pln pni popcnt pse pse36 pti pts rdrand rdseed rdtscp rep_good sdbg
    sep smap smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2
    tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi vpid x2apic
    xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: gather_data_sampling status: Vulnerable: No microcode
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
    vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed mitigation: IBRS
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl and seccomp
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: IBRS, IBPB: conditional, STIBP: conditional,
    RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Skylake GT2 [HD Graphics 520] vendor: Dell driver: i915
    v: kernel arch: Gen-9 process: Intel 14n built: 2015-16 ports: active: eDP-1
    empty: HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:1916 class-ID: 0300
  Device-2: Sunplus Innovation Integrated_Webcam_HD driver: uvcvideo
    type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-5:2
    chip-ID: 1bcf:28c0 class-ID: 0e02
  Display: x11 server: X.Org v: 21.1.13 with: Xwayland v: 24.1.2
    compositor: kwin_x11 driver: X: loaded: modesetting alternate: fbdev,vesa
    dri: iris gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: eDP-1 model: BOE Display 0x0690 built: 2015 res: 1920x1080
    hz: 60 dpi: 142 gamma: 1.2 chroma: red: x: 0.592 y: 0.349 green: x: 0.329
    y: 0.557 blue: x: 0.153 y: 0.118 white: x: 0.314 y: 0.329
    size: 344x193mm (13.54x7.6") diag: 394mm (15.5") ratio: 16:9
    modes: 1920x1080
  EDID-Warnings: 1: parse_edid: unknown flag 0
  API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
    device: 1 drv: swrast gbm: drv: iris surfaceless: drv: iris x11: drv: iris
    inactive: wayland
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.2.4-arch1.0.1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel HD Graphics 520 (SKL GT2)
    device-ID: 8086:1916 memory: 3.73 GiB unified: yes
  API: Vulkan v: 1.3.295 layers: N/A device: 0 type: integrated-gpu
    name: Intel HD Graphics 520 (SKL GT2) driver: mesa intel v: 24.2.4-arch1.0.1
    device-ID: 8086:1916 surfaces: xcb,xlib
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell driver: snd_hda_intel
    v: kernel alternate: snd_soc_skl bus-ID: 00:1f.3 chip-ID: 8086:9d70
    class-ID: 0403
  API: ALSA v: k5.10.226-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.2.5 status: off with: pipewire-media-session
    status: active tools: pw-cli
  Server-3: PulseAudio v: 17.0 status: active with: 1: pulseaudio-alsa
    type: plugin 2: pulseaudio-jack type: module tools: pacat,pactl
Network:
  Device-1: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter
    vendor: Dell driver: ath10k_pci v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 bus-ID: 01:00.0 chip-ID: 168c:0042 class-ID: 0280
  IF: wlp1s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Realtek RTL810xE PCI Express Fast Ethernet vendor: Dell
    driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: e000
    bus-ID: 02:00.0 chip-ID: 10ec:8136 class-ID: 0200
  IF: enp2s0 state: down mac: <filter>
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
  WAN IP: <filter>
Bluetooth:
  Device-1: Qualcomm Atheros driver: btusb v: 0.8 type: USB rev: 2.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-8:4 chip-ID: 0cf3:e009
    class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 931.51 GiB used: 833.71 GiB (89.5%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST1000LM035-1RK172
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    tech: HDD rpm: 5400 serial: <filter> fw-rev: 1002 scheme: GPT
  Optical-1: /dev/sr0 vendor: HL-DT-ST model: DVD+-RW GU90N rev: A1C2
    dev-links: cdrom
  Features: speed: 24 multisession: yes audio: yes dvd: yes
    rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition:
  ID-1: / raw-size: 100 GiB size: 97.87 GiB (97.87%) used: 82.35 GiB (84.1%)
    fs: ext4 dev: /dev/sda1 maj-min: 8:1 label: N/A
    uuid: f2158531-513d-457e-99eb-962cabe45fbd
  ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%)
    used: 312 KiB (0.1%) fs: vfat dev: /dev/sda2 maj-min: 8:2 label: N/A
    uuid: 6699-007E
  ID-3: /mnt/be9fd59c-519e-4b50-a158-0e15e4410673 raw-size: 822.42 GiB
    size: 808.43 GiB (98.30%) used: 751.36 GiB (92.9%) fs: ext4 dev: /dev/sda4
    maj-min: 8:4 label: N/A uuid: be9fd59c-519e-4b50-a158-0e15e4410673
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
    compressor: zstd max-pool: 20%
  ID-1: swap-1 type: partition size: 8.59 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/sda3 maj-min: 8:3 label: N/A
    uuid: d4a2bbfe-f657-4b6d-ad7b-291b32ce3bb1
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-5:2 info: Sunplus Innovation Integrated_Webcam_HD type: video
    driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s)
    lanes: 1 mode: 2.0 power: 500mA chip-ID: 1bcf:28c0 class-ID: 0e02
  Device-2: 1-6:3 info: Realtek RTS5129 Card Reader Controller
    type: <vendor specific> driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc
    interfaces: 1 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0
    power: 500mA chip-ID: 0bda:0129 class-ID: ff00 serial: <filter>
  Device-3: 1-8:4 info: Qualcomm Atheros type: bluetooth driver: btusb
    interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1
    power: 100mA chip-ID: 0cf3:e009 class-ID: e001
  Hub-2: 2-0:1 info: super-speed hub ports: 6 rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 40.0 C pch: 40.0 C mobo: 40.0 C
  Fan Speeds (rpm): cpu: 0
Repos:
  Packages: 1674 pm: pacman pkgs: 1670 libs: 457 tools: pamac pm: flatpak
    pkgs: 0 pm: snap pkgs: 4
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: https://quantum-mirror.hu/mirrors/pub/manjaro/stable/$repo/$arch
    2: https://ftp.linux.org.tr/manjaro/stable/$repo/$arch
    3: https://manjaro.mirror.garr.it/manjaro/stable/$repo/$arch
    4: https://coresite.mm.fcix.net/manjaro/stable/$repo/$arch
    5: https://codingflyboy.mm.fcix.net/manjaro/stable/$repo/$arch
    6: https://mirror.kamtv.ru/manjaro/stable/$repo/$arch
    7: https://mirrors.dotsrc.org/manjaro/stable/$repo/$arch
    8: https://ftp.lysator.liu.se/pub/manjaro/stable/$repo/$arch
Processes:
  CPU top: 5 of 203
  1: cpu: 100% command: ps pid: 2514 mem: 3.30 MiB (0.0%)
  2: cpu: 11.5% command: chromium pid: 1919 mem: 121.7 MiB (1.5%)
  3: cpu: 10.0% command: chromium pid: 2257 mem: 232.9 MiB (2.9%)
  4: cpu: 7.7% command: chromium pid: 1871 mem: 277.5 MiB (3.5%)
  5: cpu: 7.4% command: zsh pid: 2450 mem: 12.4 MiB (0.1%)
  Memory top: 5 of 203
  1: mem: 304.5 MiB (3.8%) command: plasmashell pid: 999 cpu: 1.0%
  2: mem: 277.5 MiB (3.5%) command: chromium pid: 1871 cpu: 7.7%
  3: mem: 232.9 MiB (2.9%) command: chromium pid: 2257 cpu: 10.0%
  4: mem: 172.4 MiB (2.2%) command: chromium pid: 2305 cpu: 2.4%
  5: mem: 160.6 MiB (2.0%) command: kwin_x11 pid: 977 cpu: 4.3%
Info:
  Processes: 203 Power: uptime: 20m states: freeze,mem,disk suspend: deep
    avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
    suspend, test_resume image: 3.04 GiB services: org_kde_powerdevil,upowerd
    Init: systemd v: 256 default: graphical tool: systemctl
  Compilers: clang: 18.1.8 gcc: 14.2.1 Shell: Zsh v: 5.9 running-in: konsole
    inxi: 3.3.36

Thanks!

What I’d suggest with the first one is try the linux66 (LTS) kernel. Your machine appears to be new enough to work fine with that.

For the icon, you can set visibility in Plasma by right-clicking on an empty space in the notifications area, selecting Configure System Tray, click Entries, then you can set visibility per item as you desire.

Cheers!

You may also want to review the Known Issues from the 2024-10-01 stable update > KDE Plasma hangs on Shutdown, Restart and Logout.

2 Likes

Ohh Thanks it did help

updating to newer kernel didn’t work but below post shared by @Takakage worked

but going to ==> Status and notification ==> Entries
did resolve battery icon issue

Thank you !

1 Like

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