Can't get Fibicom L850-GL modem to work

/tmp/tmp.z/xmm7360-pci   master ?1  mmcli -m 0

--------------------------------
General  |                   path: /org/freedesktop/ModemManager1/Modem/0
         |              device id: 22ecdd977803af7435db0d208d00388d48db83e4

--------------------------------
Hardware |           manufacturer: Fibocom
         |                   model: "L850 LTE Module", L850
         |        firmware revision: 18500.5001.03.04.26.06
         |               supported: gsm-umts, lte
         |                 current: gsm-umts, lte
         |            equipment id: 015550007245753

--------------------------------
System   |                  device: /sys/devices/pci0000:00/0000:00:01.5/0000:04:00.0
         |                 physdev: /sys/devices/pci0000:00/0000:00:01.5/0000:04:00.0
         |                 drivers: xmm7360
         |                  plugin: generic
         |            primary port: ttyXMM1
         |                   ports: ttyXMM1 (at), wwan0 (net)

--------------------------------
Status   |                   state: failed
         |           failed reason: sim-missing
         |              power state: low

--------------------------------
Modes    |               supported: allowed: 3g, 4g; preferred: none
         |                 current: allowed: 3g, 4g; preferred: none

--------------------------------
3GPP     |                    imei: 015550007245753

Hello,

Sorry for my bad English, I’m using a translator.

So, I have a Fibicom L850-GL built-in mobile internet modem. I’ve been trying to get it working for about two weeks on Linux Manjaro. My laptop is a Lenovo ThinkPad X395 (Ryzen 3500U processor, 16 GB RAM, Vega 8 GPU, 238 GB SSD).

Kernel versions:

  • linux619
  • linux612
  • linux66

I’ve read a dozen forum posts.

I also tried ChatGPT, but I couldn’t get any further than this (see the picture). I tried everything I could, but in the end I reinstalled the system so I could ask for help with a fresh, “clean” installation.

Could someone help me with this? I would be very grateful.

Hello, and welcome to the forum!

And don’t worry about the English. There’s nothing wrong with the translation. Better to use a translator if you are unsure of your skill. :slightly_smiling_face:

Please post at least the result of inxi -zv8 so we get more info about your system.

When posting the info, either put three backticks ( ` -sign) on an empty line before and after it, or paint over the text and then press “preformatted text” </> from the post toolbar. With long entries, you might also want to use “hide details” on it from behind the + -button on the toolbar to make the post more manageable.

4 Likes

Thank you for the warm welcome and the quick help! :slight_smile:

I’m not a professional Linux user — I just recently started, so please consider me a beginner.

Unfortunately I don’t understand everything because of language differences, but I will do my best to overcome this difficulty so we can understand each other clearly without problems.

System:
  Kernel: 6.19.2-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 15.2.1
    clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-6.19-x86_64
    root=UUID=746b172e-41b7-4dce-a845-b5565ac56cd5 rw rootflags=subvol=@
    quiet splash udev.log_priority=3
  Desktop: KDE Plasma v: 6.5.5 tk: Qt v: N/A info: frameworks v: 6.23.0
    wm: kwin_wayland vt: 1 dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
  Type: Laptop System: LENOVO product: 20NMS12S00 v: ThinkPad X395
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: LENOVO model: 20NMS12S00 v: SDK0J40697 WIN
    serial: <superuser required>
    part-nu: LENOVO_MT_20NM_BU_Think_FM_ThinkPad X395
    uuid: <superuser required> Firmware: UEFI vendor: LENOVO
    v: R13ET56W(1.30 ) date: 03/01/2024
Battery:
  ID-1: BAT0 charge: 18.1 Wh (45.2%) condition: 40/48 Wh (83.2%) power: 8.7 W
    volts: 11.22 min: 11.46 model: Sunwoda 5B10W139 type: Li-poly
    serial: <filter> charging: status: discharging control: start: 95%
    end: 100% cycles: 280
Memory:
  System RAM: total: 16 GiB available: 13.56 GiB used: 2.74 GiB (20.2%)
  Message: For most reliable report, use superuser + dmidecode.
  Array-1: capacity: 64 GiB slots: 2 modules: 2 EC: None
    max-module-size: 32 GiB note: est.
  Device-1: Channel-A DIMM 0 type: DDR4 detail: synchronous unbuffered
    (unregistered) size: 8 GiB speed: 2400 MT/s volts: note: check curr: 1
    min: 1 max: 1 width (bits): data: 64 total: 64
    manufacturer: Micron Technology part-no: 4ATS1G64HZ-2G6E1 serial: N/A
  Device-2: Channel-B DIMM 0 type: DDR4 detail: synchronous unbuffered
    (unregistered) size: 8 GiB speed: 2400 MT/s volts: note: check curr: 1
    min: 1 max: 1 width (bits): data: 64 total: 64
    manufacturer: Micron Technology part-no: 4ATS1G64HZ-2G6E1 serial: N/A
PCI Slots:
  Permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: AMD Ryzen 5 PRO 3500U w/ Radeon Vega Mobile Gfx bits: 64
    type: MT MCP arch: Zen/Zen+ note: check gen: 1 level: v3 note: check
    built: 2019 process: GF 12nm family: 0x17 (23) model-id: 0x18 (24)
    stepping: 1 microcode: 0x8108109
  Topology: cpus: 1x dies: 1 clusters: 1 cores: 4 threads: 8 tpc: 2
    smt: enabled cache: L1: 384 KiB desc: d-4x32 KiB; i-4x64 KiB L2: 2 MiB
    desc: 4x512 KiB L3: 4 MiB desc: 1x4 MiB
  Speed (MHz): avg: 1368 min/max: 1400/2100 boost: enabled scaling:
    driver: acpi-cpufreq governor: schedutil cores: 1: 1368 2: 1368 3: 1368
    4: 1368 5: 1368 6: 1368 7: 1368 8: 1368 bogomips: 33537
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
    bmi2 bpext clflush clflushopt clzero cmov cmp_legacy constant_tsc cpb
    cpuid cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c
    flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb lahf_lm lbrv
    lm mca mce misalignsse mmx mmxext monitor movbe msr mtrr mwaitx
    nonstop_tsc nopl npt nrip_save nx osvw overflow_recov pae pat pausefilter
    pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold pge pni
    popcnt pse pse36 rapl rdrand rdseed rdtscp rep_good sep sev sev_es sha_ni
    skinit smap smca smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 succor svm
    svm_lock syscall tce topoext tsc tsc_scale v_vmsave_vmload vgif
    vmcb_clean vme vmmcall wdt xgetbv1 xsave xsavec xsaveerptr xsaveopt
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: ghostwrite status: Not affected
  Type: indirect_target_selection status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: old_microcode status: Not affected
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed mitigation: untrained return thunk; SMT vulnerable
  Type: spec_rstack_overflow mitigation: Safe RET
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; STIBP:
    disabled; RSB filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds status: Not affected
  Type: tsa status: Not affected
  Type: tsx_async_abort status: Not affected
  Type: vmscape mitigation: IBPB before exit to userspace
Graphics:
  Device-1: Advanced Micro Devices [AMD/ATI] Picasso/Raven 2 [Radeon Vega
    Series / Radeon Mobile Series] vendor: Lenovo driver: amdgpu v: kernel
    arch: GCN-5 code: Vega process: GF 14nm built: 2017-20 pcie: gen: 3
    speed: 8 GT/s lanes: 16 ports: active: eDP-1 empty: DP-1,DP-2,HDMI-A-1
    bus-ID: 06:00.0 chip-ID: 1002:15d8 class-ID: 0300 temp: 44.0 C
  Device-2: IMC Networks Integrated Camera driver: uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 4-2.1:4
    chip-ID: 13d3:5415 class-ID: 0e02
  Display: wayland server: X.org v: 1.21.1.21 with: Xwayland v: 24.1.9
    compositor: kwin_wayland driver: X: loaded: amdgpu unloaded: modesetting
    alternate: fbdev,vesa dri: radeonsi gpu: amdgpu display-ID: 0
  Monitor-1: eDP-1 model: Lenovo 0x4094 built: 2018 res: mode: 1920x1080
    hz: 60 scale: 100% (1) dpi: 166 gamma: 1.2 chroma: red: x: 0.647 y: 0.325
    green: x: 0.306 y: 0.608 blue: x: 0.153 y: 0.047 white: x: 0.314 y: 0.329
    size: 294x165mm (11.57x6.5") diag: 337mm (13.3") ratio: 16:9
    modes: 1920x1080, 1680x1050, 1280x1024, 1440x900, 1280x800, 1280x720,
    1024x768, 800x600, 640x480
  API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
    device: 1 drv: swrast gbm: drv: kms_swrast surfaceless: drv: radeonsi
    wayland: drv: radeonsi x11: drv: radeonsi
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 25.3.5-arch1.1
    glx-v: 1.4 direct-render: yes renderer: AMD Radeon Vega 8 Graphics
    (radeonsi raven ACO DRM 3.64 6.19.2-1-MANJARO) device-ID: 1002:15d8
    memory: 1.95 GiB unified: no display-ID: :1.0
  API: Vulkan v: 1.4.341 layers: 2 device: 0 type: integrated-gpu name: AMD
    Radeon Vega 8 Graphics (RADV RAVEN) driver: mesa radv v: 25.3.5-arch1.1
    device-ID: 1002:15d8 surfaces: N/A
  Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo
    de: kscreen-console,kscreen-doctor wl: wayland-info x11: xdpyinfo,xprop
Audio:
  Device-1: Advanced Micro Devices [AMD/ATI] Raven/Raven2/Fenghuang HDMI/DP
    Audio vendor: Lenovo driver: snd_hda_intel v: kernel pcie: gen: 3
    speed: 8 GT/s lanes: 16 bus-ID: 06:00.1 chip-ID: 1002:15de class-ID: 0403
  Device-2: Advanced Micro Devices [AMD] Audio Coprocessor vendor: Lenovo
    driver: snd_pci_acp3x v: kernel alternate: snd_rn_pci_acp3x, snd_pci_acp5x,
    snd_pci_acp6x, snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps,
    snd_sof_amd_renoir, snd_sof_amd_rembrandt, snd_sof_amd_vangogh,
    snd_sof_amd_acp63, snd_sof_amd_acp70 pcie: gen: 3 speed: 8 GT/s lanes: 16
    bus-ID: 06:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-3: Advanced Micro Devices [AMD] Ryzen HD Audio vendor: Lenovo
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    bus-ID: 06:00.6 chip-ID: 1022:15e3 class-ID: 0403
  API: ALSA v: k6.19.2-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
  Server-2: JACK v: 1.9.22 status: off tools: N/A
  Server-3: PipeWire v: 1.4.10 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Wi-Fi 5 Wireless-AC 9x6x [Thunder Peak] driver: iwlwifi
    v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 bus-ID: 01:00.0
    chip-ID: 8086:2526 class-ID: 0280
  IF: wlp1s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
    vendor: Lenovo driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1
    port: 2400 bus-ID: 03:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: enp3s0f0 state: down mac: <filter>
  IF-ID-1: wwan0 state: down mac: N/A
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel Wireless-AC 9260 Bluetooth Adapter driver: btusb v: 0.8
    type: USB rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 4-1:2
    chip-ID: 8087:0025 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 2 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 238.47 GiB used: 10.79 GiB (4.5%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Toshiba model: N/A
    size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: 5108AGLA temp: 32.9 C
    scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 55.86 GiB size: 55.86 GiB (100.00%)
    used: 10.76 GiB (19.3%) fs: btrfs dev: /dev/nvme0n1p5 maj-min: 259:5
    label: N/A uuid: 746b172e-41b7-4dce-a845-b5565ac56cd5
  ID-2: /boot/efi raw-size: 100 MiB size: 96 MiB (96.00%)
    used: 26.9 MiB (28.0%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
    label: N/A uuid: 564B-D658
  ID-3: /home raw-size: 55.86 GiB size: 55.86 GiB (100.00%)
    used: 10.76 GiB (19.3%) fs: btrfs dev: /dev/nvme0n1p5 maj-min: 259:5
    label: N/A uuid: 746b172e-41b7-4dce-a845-b5565ac56cd5
  ID-4: /var/cache raw-size: 55.86 GiB size: 55.86 GiB (100.00%)
    used: 10.76 GiB (19.3%) fs: btrfs dev: /dev/nvme0n1p5 maj-min: 259:5
    label: N/A uuid: 746b172e-41b7-4dce-a845-b5565ac56cd5
  ID-5: /var/log raw-size: 55.86 GiB size: 55.86 GiB (100.00%)
    used: 10.76 GiB (19.3%) fs: btrfs dev: /dev/nvme0n1p5 maj-min: 259:5
    label: N/A uuid: 746b172e-41b7-4dce-a845-b5565ac56cd5
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/nvme0n1p2 maj-min: 259:2 size: 16 MiB fs: <superuser required>
    label: N/A uuid: N/A
  ID-2: /dev/nvme0n1p3 maj-min: 259:3 size: 181.75 GiB fs: ntfs label: N/A
    uuid: AECE56B4CE567495
  ID-3: /dev/nvme0n1p4 maj-min: 259:4 size: 769 MiB fs: ntfs label: N/A
    uuid: 6A88034588030EEF
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-2: 2-0:1 info: full speed or root hub ports: 1 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-3: 3-0:1 info: super-speed hub ports: 4 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-4: 4-0:1 info: hi-speed hub with single TT ports: 2 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 4-1:2 info: Intel Wireless-AC 9260 Bluetooth Adapter
    type: bluetooth driver: btusb interfaces: 2 rev: 2.0
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
    chip-ID: 8087:0025 class-ID: e001
  Hub-5: 4-2:3 info: Genesys Logic Hub ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
    chip-ID: 05e3:0610 class-ID: 0900
  Device-1: 4-2.1:4 info: IMC Networks Integrated Camera type: video
    driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s)
    lanes: 1 mode: 2.0 power: 500mA chip-ID: 13d3:5415 class-ID: 0e02
  Device-2: 4-2.4:5 info: Synaptics Prometheus MIS Touch Fingerprint Reader
    type: <vendor specific> driver: N/A interfaces: 1 rev: 2.0
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
    chip-ID: 06cb:00bd class-ID: ff00 serial: <filter>
  Hub-6: 5-0:1 info: super-speed hub ports: 1 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 44.0 C mobo: N/A gpu: amdgpu temp: 45.0 C
  Fan Speeds (rpm): fan-1: 0 fan-2: 0
Repos:
  Packages: pm: pacman pkgs: 1277 libs: 371 tools: pamac pm: flatpak pkgs: 0
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: https://mirror.kamtv.ru/manjaro/stable/$repo/$arch
    2: https://mirrors.up.pt/pub/manjaro/stable/$repo/$arch
    3: https://mirror.it4i.cz/manjaro/stable/$repo/$arch
    4: https://mirror.csclub.uwaterloo.ca/manjaro/stable/$repo/$arch
    5: https://mirror.dc.uz/manjaro/stable/$repo/$arch
    6: https://mirrors.tuna.tsinghua.edu.cn/manjaro/stable/$repo/$arch
    7: https://volico.mm.fcix.net/manjaro/stable/$repo/$arch
    8: https://mirror.xeonbd.com/manjaro/stable/$repo/$arch
    9: https://manjaro.grena.ge/stable/$repo/$arch
    10: https://mirror.komelt.dev/manjaro/stable/$repo/$arch
    11: https://mirrors.dotsrc.org/manjaro/stable/$repo/$arch
    12: https://ftp.belnet.be/mirrors/manjaro/repos/stable/$repo/$arch
    13: https://mirror.telepoint.bg/manjaro/stable/$repo/$arch
    14: https://manjaro.mirror.wearetriple.com/stable/$repo/$arch
    15: https://ftp.riken.jp/Linux/manjaro/stable/$repo/$arch
    16: https://nocix.mm.fcix.net/manjaro/stable/$repo/$arch
    17: https://mirror.raiolanetworks.com/manjaro/stable/$repo/$arch
    18: https://mirror.easyname.at/manjaro/stable/$repo/$arch
    19: https://ziply.mm.fcix.net/manjaro/stable/$repo/$arch
    20: https://repo.iut.ac.ir/repo/manjaro/stable/$repo/$arch
    21: https://ftp.halifax.rwth-aachen.de/manjaro/stable/$repo/$arch
    22: https://manjaro.mirror-services.net/pub/stable/$repo/$arch
    23: https://mirrors.ft.uam.es/manjaro/stable/$repo/$arch
    24: https://manjaro.mirrors.uk2.net/stable/$repo/$arch
    25: https://mirrors.ustc.edu.cn/manjaro/stable/$repo/$arch
    26: https://mirrors.pku.edu.cn/manjaro/stable/$repo/$arch
    27: https://manjaro.repo.cure.edu.uy/stable/$repo/$arch
    28: https://irltoolkit.mm.fcix.net/manjaro/stable/$repo/$arch
    29: https://ftp.nluug.nl/pub/os/Linux/distr/manjaro/stable/$repo/$arch
    30: https://www.mirrorservice.org/sites/repo.manjaro.org/repos/stable/$repo/$arch
    31: https://mirror.fcix.net/manjaro/stable/$repo/$arch
    32: https://mirror.koddos.net/manjaro/stable/$repo/$arch
    33: https://manjaro.mirror.liquidtelecom.com/stable/$repo/$arch
    34: https://mirrors.aliyun.com/manjaro/stable/$repo/$arch
    35: https://bd.mirror.vanehost.com/Manjaro/stable/$repo/$arch
    36: https://mirror.bakertelekom.fr/manjaro/stable/$repo/$arch
    37: https://mirrors.ucr.ac.cr/manjaro/stable/$repo/$arch
    38: https://mirror.truenetwork.ru/manjaro/stable/$repo/$arch
    39: https://ipng.mm.fcix.net/manjaro/stable/$repo/$arch
    40: https://manjaro.ipacct.com/manjaro/stable/$repo/$arch
    41: https://cofractal-ewr.mm.fcix.net/manjaro/stable/$repo/$arch
    42: https://mirrors2.manjaro.org/stable/$repo/$arch
    43: https://mirrors.manjaro.org/repo/stable/$repo/$arch
    44: https://manjaro.ynh.ovh/stable/$repo/$arch
    45: https://mirrors.jlu.edu.cn/manjaro/stable/$repo/$arch
    46: https://mirror.kku.ac.th/manjaro/stable/$repo/$arch
    47: https://mirror.2degrees.nz/manjaro/stable/$repo/$arch
    48: https://mirror.zetup.net/manjaro/stable/$repo/$arch
    49: https://manjaro.mirror.ac.za/stable/$repo/$arch
    50: https://repo.ialab.dsu.edu/manjaro/stable/$repo/$arch
    51: https://mirror.freedif.org/Manjaro/stable/$repo/$arch
    52: https://mirror.nju.edu.cn/manjaro/stable/$repo/$arch
    53: https://ftp.tsukuba.wide.ad.jp/Linux/manjaro/stable/$repo/$arch
    54: https://mirrors.eric.ovh/manjaro/stable/$repo/$arch
    55: https://mirrors.sjtug.sjtu.edu.cn/manjaro/stable/$repo/$arch
    56: https://opencolo.mm.fcix.net/manjaro/stable/$repo/$arch
    57: https://gsl-syd.mm.fcix.net/manjaro/stable/$repo/$arch
    58: https://ftp.yz.yamagata-u.ac.jp/pub/linux/manjaro/stable/$repo/$arch
    59: https://coresite.mm.fcix.net/manjaro/stable/$repo/$arch
    60: http://ossmirror.mycloud.services/os/linux/manjaro/stable/$repo/$arch
    61: https://southfront.mm.fcix.net/manjaro/stable/$repo/$arch
    62: https://quantum-mirror.hu/mirrors/pub/manjaro/stable/$repo/$arch
    63: https://mirror.leitecastro.com/manjaro/stable/$repo/$arch
    64: https://ftpmirror1.infania.net/mirror/manjaro/stable/$repo/$arch
    65: https://ftp.free.org/mirrors/repo.manjaro.org/repos/stable/$repo/$arch
    66: https://manjaro.c3sl.ufpr.br/stable/$repo/$arch
    67: https://ask4.mm.fcix.net/manjaro/stable/$repo/$arch
    68: https://mirror.23m.com/manjaro/stable/$repo/$arch
    69: https://mirror.meowsmp.net/manjaro/stable/$repo/$arch
    70: https://mirror.init7.net/manjaro/stable/$repo/$arch
    71: https://mirror.archlinux.tw/Manjaro/stable/$repo/$arch
    72: https://manjaro.nic.cz/stable/$repo/$arch
    73: https://mirror.datacenter.by/pub/mirrors/manjaro/stable/$repo/$arch
    74: https://ftp.snt.utwente.nl/pub/linux/manjaro/stable/$repo/$arch
    75: https://mirror.bouwhuis.network/manjaro/stable/$repo/$arch
    76: https://codingflyboy.mm.fcix.net/manjaro/stable/$repo/$arch
    77: https://mirror.nyist.edu.cn/manjaro/stable/$repo/$arch
    78: https://mirror.vinehost.net/manjaro/stable/$repo/$arch
    79: https://mirrors.cicku.me/manjaro/stable/$repo/$arch
    80: https://manjaro.mirror.garr.it/manjaro/stable/$repo/$arch
    81: https://mirror.ufam.edu.br/manjaro/stable/$repo/$arch
    82: https://ct.mirror.garr.it/mirrors/manjaro/stable/$repo/$arch
    83: https://edgeuno-bog2.mm.fcix.net/manjaro/stable/$repo/$arch
    84: https://forksystems.mm.fcix.net/manjaro/stable/$repo/$arch
    85: https://fosszone.csd.auth.gr/manjaro/stable/$repo/$arch
    86: https://mirror.yandex.ru/mirrors/manjaro/stable/$repo/$arch
    87: https://mirrors.atlas.net.co/manjaro/stable/$repo/$arch
    88: https://mirror.dkm.cz/manjaro/stable/$repo/$arch
    89: https://ohioix.mm.fcix.net/manjaro/stable/$repo/$arch
    90: https://mirror.aarnet.edu.au/pub/manjaro/stable/$repo/$arch
    91: https://ftp.linux.org.tr/manjaro/stable/$repo/$arch
    92: https://manjaro.mirrors.lavatech.top/stable/$repo/$arch
    93: https://linorg.usp.br/manjaro/stable/$repo/$arch
    94: https://mirror1.sox.rs/manjaro/stable/$repo/$arch
    95: https://ba.mirror.garr.it/mirrors/manjaro/stable/$repo/$arch
    96: https://ftp.rz.tu-bs.de/pub/mirror/manjaro.org/repos/stable/$repo/$arch
    97: https://ftp.lysator.liu.se/pub/manjaro/stable/$repo/$arch
    98: https://mirror.alpix.eu/manjaro/stable/$repo/$arch
    99: https://ftp.cc.uoc.gr/mirrors/linux/manjaro/stable/$repo/$arch
    100: https://ftp.caliu.cat/pub/distribucions/manjaro/stable/$repo/$arch
    101: https://distrohub.kyiv.ua/manjaro/stable/$repo/$arch
    102: https://mirror.mobinhost.com/manjaro/stable/$repo/$arch
    103: https://mirror.netcologne.de/manjaro/stable/$repo/$arch
    104: https://manjaro.syxpi.fr/manjaro/stable/$repo/$arch
    105: https://muug.ca/mirror/manjaro/stable/$repo/$arch
    106: https://ftp.gwdg.de/pub/linux/manjaro/stable/$repo/$arch
    107: https://mirrors.gigenet.com/manjaro/stable/$repo/$arch
    108: https://manjarolinux-mirror.cloud.mu/stable/$repo/$arch
    109: https://ftp.tu-chemnitz.de/pub/linux/manjaro/stable/$repo/$arch
    110: https://mirror.alwyzon.net/manjaro/stable/$repo/$arch
    111: https://manjaro.kurdy.org/stable/$repo/$arch
    112: https://mirrors.ocf.berkeley.edu/manjaro/stable/$repo/$arch
    113: https://kartolo.sby.datautama.net.id/manjaro/stable/$repo/$arch
    114: https://mirror.dimensiondata.com/mirrors/manjaro.org/stable/$repo/$arch
    115: https://nnenix.mm.fcix.net/manjaro/stable/$repo/$arch
    116: http://ftp.uni-kl.de/pub/linux/manjaro/stable/$repo/$arch
    117: https://mirror.phoepsilonix.love/manjaro/stable/$repo/$arch
    118: https://mirror.ufro.cl/manjaro/stable/$repo/$arch
    119: https://ftp.psnc.pl/linux/manjaro/stable/$repo/$arch
    120: https://mirrors.xtom.jp/manjaro/stable/$repo/$arch
    121: https://mirror.xenyth.net/manjaro/stable/$repo/$arch
    122: https://mnvoip.mm.fcix.net/manjaro/stable/$repo/$arch
    123: https://mirror.futureweb.be/manjaro/stable/$repo/$arch
    124: https://mirrors.sonic.net/manjaro/stable/$repo/$arch
    125: https://mirror.math.princeton.edu/pub/manjaro/stable/$repo/$arch
Processes:
  CPU top: 5 of 377
  1: cpu: 11.8% command: konsole pid: 9087 mem: 242.1 MiB (1.7%)
  2: cpu: 9.2% command: firefox pid: 2091 mem: 787.3 MiB (5.6%)
  3: cpu: 6.2% command: firefox pid: 2792 mem: 369.2 MiB (2.6%)
  4: cpu: 5.2% command: zsh pid: 9109 mem: 12.2 MiB (0.0%)
  5: cpu: 4.4% command: kwin_wayland pid: 837 mem: 195.6 MiB (1.4%)
  Memory top: 5 of 377
  1: mem: 787.3 MiB (5.6%) command: firefox pid: 2091 cpu: 9.2%
  2: mem: 424.6 MiB (3.0%) command: firefox pid: 3532 cpu: 2.7%
  3: mem: 406.0 MiB (2.9%) command: firefox pid: 2491 cpu: 0.8%
  4: mem: 385.6 MiB (2.7%) command: plasmashell pid: 1047 cpu: 0.4%
  5: mem: 369.2 MiB (2.6%) command: firefox pid: 2792 cpu: 6.2%
Info:
  Processes: 377 Power: uptime: 1h 5m states: freeze,mem,disk suspend: deep
    avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
    suspend, test_resume image: 5.4 GiB services: org_kde_powerdevil,
    power-profiles-daemon, upowerd Init: systemd v: 259 default: graphical
    tool: systemctl
  Compilers: N/A Shell: Zsh v: 5.9 running-in: konsole inxi: 3.3.40

Welcome to the forum! :vulcan_salute:

Your screenshot — please don’t use screenshots; you can copy the text from a terminal and paste it into your post, as @ilenisaatio explained — says that the SIM is missing. I therefore suspect that it could be a problem with the settings on your phone itself.

2 Likes

I understand, sorry about the screenshot.

I removed the PIN code from the SIM card using a phone. Windows 11 handles it without any problems, but I would like to have a dual-boot system where both operating systems work perfectly. On Manjaro only the SIM modem doesn’t work.

So I’m looking for a solution for that, if possible, or if someone knows how to fix it. O.o?

There are so many reasons why that is a Very Bad Idea™. :warning:

Well, Windows was never designed with security in mind. :man_shrugging:

I’d say restore the PIN, but other than that, I don’t really have any ideas either — sorry. :face_with_diagonal_mouth:

1 Like

I understand!

Thank you for trying to help, I really appreciate it!

Since I’ve already spent two weeks trying to solve this, another 4–5 days doesn’t really matter. I feel like someone here will have the solution — they just haven’t shown up yet…

2 Likes

I had a similar issue with the Quectel modem in my Thinkpad.

I needed to activate the firmware.

The modem is connected to the USB bus on my system so lsusb gave me the hardware ID.

When you know the ID - list the content of /usr/share/ModemManager/fcc-unlock.available.d

Symlink the firmware into /etc/ModemManager/fcc-unlock.d

Something like

sudo ln -s /usr/share/ModemManager/fcc-unlock.available.d/xxxx:yyyy /etc/ModemManager/fcc-unlock.d/

EDIT: after writing the above and after reading below comment I thought I’d check again and the devices appears to be designed for windows? See below link to Arch Wiki

1 Like

Hi @Joco1992

I found this page:

:man_shrugging:

yay xmm7360
3 aur/xmm7360-usb-modeswitch-git 1-1 (+1 0.00) 
    Tools for the Fibocom L850-GL / Intel XMM7360 LTE modem
2 aur/xmm7360-pci-spat-utils-git 1:0.r261.g27c1b26-1 (+5 0.00) 
    Driver for the Fibocom L850-GL / Intel XMM7360 LTE modem – utilities only
1 aur/xmm7360-pci-spat-dkms-git 1:0.r261.g27c1b26-1 (+5 0.00) 
    Driver for the Fibocom L850-GL / Intel XMM7360 LTE modem – Kernel Module
==> Packages to install (eg: 1 2 3, 1-3 or ^4)
==> 

2 Likes

I read the two newer comments.

Then I looked into the connection point, which is the following (even though I’m still waiting with a fresh/untouched install for a solution on Manjaro Linux):

1eac:1001
1eac:1004
1eac:1007
2c7c
2c7c:030a
2c7c:0313
2c7c:0314
2c7c:0801
03f0:4e1d
14c3
14c3:4d75
105b
105b:e0ab
105b:e0c3
413c:81a3
413c:81a8
1199
1199:9079

What I don’t want… is having to switch to this system: “Gentoo Linux.”

I already tried this method, and it said I needed to download/extract some kind of .bin file from somewhere, which of course I couldn’t find anywhere.

But thanks for your help anyway!

1 Like

Looks like you also have a pretty clear idea of how this problem should be solved.

Even though there are some ideas, I’m not sure if I should try anything, since I’m worried about picking the wrong solution. And I could always end up having to reinstall… so if I start working on one of the approaches, will there be someone to watch over it and keep things under control?

Both approaches are essentially the same solution, but with @linux-aarhus’s edit, it’s more accurate and up to date.

The blog post 15 months old for one. But it also installs the driver by downloading the Git source in the same way:

Solution

To address this problem, follow these steps:

  1. Install the xmm7360-pci Driver:

The Fibocom L850-GL modem requires the xmm7360-pci driver for proper operation. Ensure that this driver is installed on your system. You can obtain it from the xmm7360-pci GitHub repository.

git clone https://github.com/xmm7360/xmm7360-pci.git
cd xmm7360-pci
make
sudo make install

But on the Arch Wiki, they do this:

$ git clone https://github.com/xmm7360/xmm7360-pci.git
$ cd xmm7360-pci
$ make && make load
# python3 rpc/open_xdatachannel.py --apn apn.url
# echo "nameserver 1.1.1.1" >> /etc/resolv.conf
# ip link set wwan0 up

That nameserver 1.1.1.1 addition looks a bit bogus at first glance; it seems like a workaround, possibly related to how the driver handles networking internally. Hard to say for sure. It’s being disputed on the wiki to make things more interesting.

And @linux-aarhus has a very similar configuration working, so I would trust them.

I’ve only ever had a SIM in a phone!

1 Like

Thanks for the quick and strong response, that’s exactly what I wanted!
Now I’m about 75% sure the problem will be solved :)!

sudo cat /usr/share/ModemManager/fcc-unlock.available.d/2c7c # Command to read the file on Manjaro Linux 619

Iextracted everything — here’s the link where you can download it as a txt file.

So which option should I follow, and if I get the messages
‘state failed’
‘sim missing’
‘power state low’
again, is that okay? Can we fix it later?
Or is the only important thing that the ‘xmm7360-pci driver’ is installed?

wrong approach - after reading the link - I realised that the solution for your fibocom is not the same as my quectel.

  1. you need to unlock the modem with your windows installation
  2. you need the driver as mentioned
  3. you need to interact directly with the modem using that driver

And I don’t have a system with a fibocom modem, so I have no idea other than what other already pointed out.

Now that we’ve gone through a few rounds, I’m basically back where I started—or maybe not quite. Here’s what I’ve figured out so far:

  • The XMM7360/L850 modem does not support the “simple-connect” ModemManager command under Linux.
  • The mbimcli / mbim-network commands don’t work, because the modem doesn’t create the /dev/cdc-wdm0 device.
  • The old PPP method won’t work either, because wwan0 isn’t a serial port → PPP can’t use it.

On Manjaro + kernel 6.x + current driver:

  • The modem is only available as the wwan0 interface.
  • There’s no working Linux userland tool (xmm7360ctl, mbimcli, qmi-network).
  • Creating an internet connection directly on Linux is currently not possible.

Linux alternatives:

  • Use Ubuntu 22.04 or Fedora 38 → they have updated xmm7360ctl and MBIM support, and the Vodafone APN works.

If you stay on Manjaro:

  • The modem only shows up as an interface.
  • You can’t connect to the internet directly until there’s an updated tool for the driver.

:grin:

With a little effort I am fairly certain you can make it work.

I did a lot of research before I bought the ThinkPad X13 AMD (gen.4) to ensure Linux compatibility. I must admit that the fibocom was not on my radar at that point.

From the Arch Wiki - it seems to only be an issue on AMD based systems - or I am not reading it correct.