Hello,
For some time, I can’t connect to my ledger with manjaro. Does anyone have a solution?
thx in advance
Please excuse my ignorance:
what is that ledger
and where is it
and how do you usually use it?
1 Like
it’s just a usb stick to store some crypto. before the last update, it worked smoothless.
I will be as curt as you are.
Maybe it broke?
No one knows any useful thing to even begin to help you.
Provide hardware and system information and logs.
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sorry im a noob, i don’t know how to provide that to you, log from manjaro. i could give you a .json file (log from the ledger program).
since it is a USB device - and you say you can’t somehow not use it anymore:
for instance do provide the terminal output of the following command:
sudo dmesg -W
or - this is the same, just a different notation:
sudo dmesg --follow-new
while you physically disconnect the device (pull it out)
then plug it in again
then disconnect again
copy/paste the output here - and format it using this button: </> in the top of the edit window
you stop the command (which will otherwise keep running) by typing CTRLc
then please do others the courtesy of reading the introductory threads on how to provide good information
so that you can help them helping you
[ 1080.456132] audit: type=1100 audit(1667760771.231:169): pid=3902 uid=1000 auid=1000 ses=3 subj==unconfined msg='op=PAM:authentication grantors=pam_faillock,pam_permit,pam_faillock acct="winnie" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/3 res=success'
[ 1080.456227] audit: type=1101 audit(1667760771.231:170): pid=3902 uid=1000 auid=1000 ses=3 subj==unconfined msg='op=PAM:accounting grantors=pam_unix,pam_permit,pam_time acct="winnie" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/3 res=success'
[ 1080.456702] audit: type=1110 audit(1667760771.232:171): pid=3902 uid=1000 auid=1000 ses=3 subj==unconfined msg='op=PAM:setcred grantors=pam_faillock,pam_permit,pam_faillock acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/3 res=success'
[ 1080.456786] audit: type=1105 audit(1667760771.232:172): pid=3902 uid=1000 auid=1000 ses=3 subj==unconfined msg='op=PAM:session_open grantors=pam_systemd_home,pam_limits,pam_unix,pam_permit acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/3 res=success'
[ 1132.943651] usb 1-3.2: USB disconnect, device number 4
[ 1138.554790] usb 1-3.2: new full-speed USB device number 5 using xhci_hcd
[ 1138.664987] usb 1-3.2: New USB device found, idVendor=2c97, idProduct=4011, bcdDevice= 2.01
[ 1138.664990] usb 1-3.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1138.664991] usb 1-3.2: Product: Nano X
[ 1138.664992] usb 1-3.2: Manufacturer: Ledger
[ 1138.664993] usb 1-3.2: SerialNumber: 0001
[ 1138.822156] hid-generic 0003:2C97:4011.0008: hiddev99,hidraw6: USB HID v1.11 Device [Ledger Nano X] on usb-0000:04:00.1-3.2/input0
[ 1199.758936] usb 1-3.2: USB disconnect, device number 5
[ 1205.457153] usb 1-3.2: new full-speed USB device number 6 using xhci_hcd
[ 1205.573259] usb 1-3.2: New USB device found, idVendor=2c97, idProduct=4011, bcdDevice= 2.01
[ 1205.573263] usb 1-3.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1205.573264] usb 1-3.2: Product: Nano X
[ 1205.573266] usb 1-3.2: Manufacturer: Ledger
[ 1205.573267] usb 1-3.2: SerialNumber: 0001
[ 1205.727418] hid-generic 0003:2C97:4011.0009: hiddev99,hidraw6: USB HID v1.11 Device [Ledger Nano X] on usb-0000:04:00.1-3.2/input0
[ 1287.054025] usb 1-3.2: USB disconnect, device number 6
ok i’m searching now for the introductory threads
Is that some kind of specialty encrypted device?
Because:
no partition(s) on it seem to be present
… nothing to mount, in order to access the content
Something proprietary?
The manufacturer is:
The name is:
How did you used to use it … before you could not use it here in Manjaro?
info system:
System:
Kernel: 5.18.0-4-rt11-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.18-rt-x86_64
root=UUID=c3bbccdb-52f8-440e-8251-0282068606ed rw quiet apparmor=1
security=apparmor udev.log_priority=3
Desktop: KDE Plasma v: 5.26.2 tk: Qt v: 5.15.6 wm: kwin_x11 vt: 1 dm: SDDM
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Desktop System: Gigabyte product: X570 AORUS ELITE v: -CF
serial: <superuser required>
Mobo: Gigabyte model: X570 AORUS ELITE serial: <superuser required>
UEFI: American Megatrends LLC. v: F36d date: 10/01/2021
Battery:
Message: No system battery data found. Is one present?
Memory:
RAM: total: 15.61 GiB used: 4.57 GiB (29.3%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: model: AMD Ryzen 7 3700X bits: 64 type: MT MCP arch: Zen 2 gen: 3
level: v3 note: check built: 2020-22 process: TSMC n7 (7nm) family: 0x17 (23)
model-id: 0x71 (113) stepping: 0 microcode: 0x8701021
Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB L3: 32 MiB
desc: 2x16 MiB
Speed (MHz): avg: 3884 high: 4313 min/max: 2200/4426 boost: enabled
scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 3709 2: 3583
3: 4070 4: 3621 5: 4043 6: 4034 7: 3801 8: 3559 9: 4313 10: 3739 11: 3768
12: 4151 13: 3752 14: 4114 15: 3822 16: 4070 bogomips: 114983
Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid
f16c flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibs
irperf lahf_lm lbrv lm mba mca mce misalignsse mmx mmxext monitor movbe
msr mtrr mwaitx nonstop_tsc nopl npt nrip_save nx osvw overflow_recov pae
pat pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb
pfthreshold pge pni popcnt pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a
rdtscp rep_good sep sev sev_es sha_ni skinit smap smca smep ssbd sse sse2
sse4_1 sse4_2 sse4a ssse3 stibp succor svm svm_lock syscall tce topoext
tsc tsc_scale umip v_spec_ctrl v_vmsave_vmload vgif vmcb_clean vme vmmcall
wbnoinvd wdt xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
Vulnerabilities:
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, STIBP:
conditional, RSB filling
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: AMD Navi 10 [Radeon RX 5600 OEM/5600 XT / 5700/5700 XT]
vendor: Micro-Star MSI driver: amdgpu v: kernel arch: RDNA-1 code: Navi
process: TSMC n7 (7nm) built: 2019-20 pcie: gen: 4 speed: 16 GT/s lanes: 16
ports: active: DP-1 empty: DP-2,DP-3,HDMI-A-1 bus-ID: 09:00.0
chip-ID: 1002:731f class-ID: 0300
Display: x11 server: X.Org v: 21.1.4 compositor: kwin_x11 driver: X:
loaded: amdgpu unloaded: modesetting,radeon alternate: fbdev,vesa
dri: radeonsi gpu: amdgpu display-ID: :0 screens: 1
Screen-1: 0 s-res: 2560x1440 s-dpi: 96 s-size: 677x381mm (26.65x15.00")
s-diag: 777mm (30.58")
Monitor-1: DP-1 mapped: DisplayPort-0 model: VG27A serial: <filter>
built: 2019 res: 2560x1440 dpi: 109 gamma: 1.2 size: 597x336mm (23.5x13.23")
diag: 685mm (27") ratio: 16:9 modes: max: 2560x1440 min: 720x400
API: OpenGL v: 4.6 Mesa 22.2.1 renderer: AMD Radeon RX 5700 XT (navi10
LLVM 14.0.6 DRM 3.46 5.18.0-4-rt11-MANJARO) direct render: Yes
Audio:
Device-1: AMD Navi 10 HDMI Audio driver: snd_hda_intel v: kernel pcie: gen: 4
speed: 16 GT/s lanes: 16 bus-ID: 09:00.1 chip-ID: 1002:ab38 class-ID: 0403
Device-2: AMD Starship/Matisse HD Audio vendor: Gigabyte
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
bus-ID: 0b:00.4 chip-ID: 1022:1487 class-ID: 0403
Sound API: ALSA v: k5.18.0-4-rt11-MANJARO running: yes
Sound Server-1: JACK v: 1.9.21 running: no
Sound Server-2: PulseAudio v: 16.1 running: yes
Sound Server-3: PipeWire v: 0.3.59 running: yes
Network:
Device-1: Intel I211 Gigabit Network vendor: Gigabyte driver: igb v: kernel
pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: f000 bus-ID: 03:00.0
chip-ID: 8086:1539 class-ID: 0200
IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: noprefixroute scope: link
WAN IP: <filter>
Bluetooth:
Message: No bluetooth data found.
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 2.05 TiB used: 34.39 GiB (1.6%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 870 EVO 1TB
size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
type: SSD serial: <filter> rev: 1B6Q scheme: GPT
ID-2: /dev/sdb maj-min: 8:16 vendor: Samsung model: SSD 860 EVO 1TB
size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
type: SSD serial: <filter> rev: 4B6Q scheme: GPT
ID-3: /dev/sdc maj-min: 8:32 vendor: Samsung model: SSD 860 EVO 250GB
size: 232.89 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
type: SSD serial: <filter> rev: 4B6Q scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 70.31 GiB size: 68.66 GiB (97.65%) used: 26.23 GiB (38.2%)
fs: ext4 dev: /dev/sda2 maj-min: 8:2 label: N/A
uuid: c3bbccdb-52f8-440e-8251-0282068606ed
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 288 KiB (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1 label: N/A
uuid: A483-B551
ID-3: /home raw-size: 803.28 GiB size: 789.6 GiB (98.30%)
used: 8.16 GiB (1.0%) fs: ext4 dev: /dev/sda4 maj-min: 8:4 label: N/A
uuid: 9da7d12c-fc9d-4121-8b3f-076e18b62441
Swap:
Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
ID-1: swap-1 type: partition size: 8.8 GiB used: 0 KiB (0.0%) priority: -2
dev: /dev/sda3 maj-min: 8:3 label: N/A
uuid: 945ffc26-b25a-4d47-91ea-74cb6127bc2a
Unmounted:
ID-1: /dev/sda5 maj-min: 8:5 size: 48.83 GiB fs: ntfs label: Swappp
uuid: 09FFCAB1206DDDB3
ID-2: /dev/sdb1 maj-min: 8:17 size: 16 MiB fs: <superuser required>
label: N/A uuid: N/A
ID-3: /dev/sdb2 maj-min: 8:18 size: 931.5 GiB fs: ntfs label: Nouveau nom
uuid: F6C60829C607E8A7
ID-4: /dev/sdc1 maj-min: 8:33 size: 529 MiB fs: ntfs
label: R\xc3\xa9cup\xc3\xa9ration uuid: EC3A41693A4131BE
ID-5: /dev/sdc2 maj-min: 8:34 size: 99 MiB fs: vfat label: N/A
uuid: DE41-A678
ID-6: /dev/sdc3 maj-min: 8:35 size: 16 MiB fs: <superuser required>
label: N/A uuid: N/A
ID-7: /dev/sdc4 maj-min: 8:36 size: 232.26 GiB fs: ntfs label: N/A
uuid: F61A42DE1A429C0D
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 6 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Hub-2: 1-3:2 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s
power: 100mA chip-ID: 05e3:0608 class-ID: 0900
Device-1: 1-4:3 info: Integrated Express IT8297 RGB LED Controller
type: Keyboard driver: hid-generic,usbhid interfaces: 1 rev: 2.0
speed: 12 Mb/s power: 100mA chip-ID: 048d:8297 class-ID: 0301
Hub-3: 2-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-4: 3-0:1 info: Hi-speed hub with single TT ports: 6 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Hub-5: 3-6:2 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s
power: 100mA chip-ID: 05e3:0608 class-ID: 0900
Hub-6: 4-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-7: 5-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 5-2:2 info: Logitech G513 Carbon Tactile type: Keyboard,HID
driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 500mA
chip-ID: 046d:c33c class-ID: 0300 serial: <filter>
Device-2: 5-4:3 info: SteelSeries ApS Rival 600 type: HID,Mouse
driver: hid-generic,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s power: 200mA
chip-ID: 1038:1724 class-ID: 0300
Hub-8: 6-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
System Temperatures: cpu: 42.9 C mobo: 26.0 C gpu: amdgpu temp: 49.0 C
mem: 50.0 C
Fan Speeds (RPM): N/A gpu: amdgpu fan: 0
Info:
Processes: 433 Uptime: 27m wakeups: 0 Init: systemd v: 251 default: graphical
tool: systemctl Compilers: gcc: 12.2.0 clang: 14.0.6 Packages: 1392
pm: pacman pkgs: 1377 libs: 345 tools: pamac pm: flatpak pkgs: 9 pm: snap
pkgs: 6 Shell: Zsh v: 5.9 default: Bash v: 5.1.16 running-in: konsole
inxi: 3.3.23
I plug it in USB. I have to make a code because yes it is encrypted. then I use it to validate orders with wallets on chrome.
if you can, boot another kernel - an -rt kernel may have problems that “normal” kernels do not exhibit.
It’s a rare case that you benefit from using an -rt kernel - but you probably have your reasons.
That is not enough information.
Not for me anyway
to understand how it is supposed to work and how it used to work.
Something automatically prompted you for a passphrase
to unlock it and then mount it to get to the encrypted contents?
Is that what you used to do in Windows?
Or did that work like that in Linux before?
after a cursory google it appears that you need a special software
to be able to access the device
it is available for linux - and in the AUR as well
But you would have to research on your own which of the many results is the relevant one for you:
I had the same problem, and this resolution method worked well:
“https:// support . ledger. com/hc/ en-us/articles/ 115005165269-Fix-USB-connection-issues-with-Ledger-Live?support=true”
Sorry for all the spaces, I can’t add links
If you want to be sure of the origin, go on google and look for “manjaro hid device ledger”
In the Linux sub-section, the “udev rules” script did work for me
Good luck
There is an AUR package for udev rules for ledger devices:
https://aur.archlinux.org/packages/ledger-udev
thx for your help,
when i plug the ledger, i just have to put a code and it’s work. its should work too without the ledger program. I use the same device on windows.
thx for the others, i will watch the solution
thx !! it worked
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