Canon Legria usb video camera not mounting

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1

It’s a mystery, but am sure there’s a very simple answer. Hope someone can help.

The camera mounts perfectly in Ubuntu 21.10 and I can download videos without problems.

But it fails to be recognised in Manjaro - system always up to date.

dmesg provides following:

[ 5351.513660] usb 1-4: new high-speed USB device number 9 using xhci_hcd
[ 5351.657908] usb 1-4: New USB device found, idVendor=04a9, idProduct=32b8, bcdDevice= 0.01
[ 5351.657924] usb 1-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 5351.657930] usb 1-4: Product: Canon Video Camera
[ 5351.657934] usb 1-4: Manufacturer: CANON Inc.
[ 5351.657938] usb 1-4: SerialNumber: C4011000000000000000143244000495

lsub -vt provides following:

Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/9p, 20000M/x2
    ID 1d6b:0003 Linux Foundation 3.0 root hub
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
    |__ Port 4: Dev 9, If 0, Class=Imaging, Driver=, 480M
        ID 04a9:32b8 Canon, Inc. 
    |__ Port 6: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
        ID 05e3:0608 Genesys Logic, Inc. Hub
        |__ Port 1: Dev 4, If 0, Class=Human Interface Device, Driver=usbhid, 12M
            ID 258a:0016  
        |__ Port 1: Dev 4, If 1, Class=Human Interface Device, Driver=usbhid, 12M
            ID 258a:0016  
    |__ Port 9: Dev 3, If 0, Class=Hub, Driver=hub/4p, 480M
        ID 05e3:0608 Genesys Logic, Inc. Hub
    |__ Port 10: Dev 5, If 0, Class=Human Interface Device, Driver=usbhid, 12M
        ID 046d:c52b Logitech, Inc. Unifying Receiver
    |__ Port 10: Dev 5, If 1, Class=Human Interface Device, Driver=usbhid, 12M
        ID 046d:c52b Logitech, Inc. Unifying Receiver
    |__ Port 10: Dev 5, If 2, Class=Human Interface Device, Driver=usbhid, 12M
        ID 046d:c52b Logitech, Inc. Unifying Receiver
    |__ Port 11: Dev 6, If 0, Class=Human Interface Device, Driver=usbhid, 12M
        ID 048d:5702 Integrated Technology Express, Inc. 
    |__ Port 14: Dev 7, If 0, Class=Wireless, Driver=btusb, 12M
        ID 8087:0026 Intel Corp. AX201 Bluetooth
    |__ Port 14: Dev 7, If 1, Class=Wireless, Driver=btusb, 12M
        ID 8087:0026 Intel Corp. AX201 Bluetooth

I’ve searched all possible sources for an answer - hoping that something would show up which indicated why this would work perfectly in Ubuntu - but not Manjaro. Don’t want to have to regress to Ubuntu!

TIA
Bogo

moderator edit - please make use of formatted text

2

Your system most likely is missing some packages that on Ubuntu might be installed by default, but not on Manjaro.
Usually this is what you need gPhoto - ArchWiki
Probably can just run:
sudo pacman-mirrors -f5 && sudo pacman -Syyu gvfs gvfs-gphoto2 gphoto2
to make sure you use updated mirrors, update the system and install the required packages …

3

Great. Now works like a dream! No need to regress to Ubuntu …

Many thanks. Just one typo for anyone else looking at this thread.
Link should be ‘gvfs-gphoto2’ rather than ‘gvfs-photo2’.

1 Like
4

Corrected on my comment too. Thanks.

5

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