I cannot attach files&documents, the insert button doesn’t respond. All other buttons work properly.
cache, memory cleared, extensions closed.
Anybody an idea?
kernel Linux 61, tried it with 66 and 515 - the same.
I dont know, how long this problem exists, the last mail with attachements is 5 weeks back.
I have a tuxedo OS2 partition on my harddisk - there all works fine.
Hi @scops,
All I can think of is the desktop portal…and I don’t know what DE you’re using. So, please provide the output of:
pamac search --installed desktop-portal
…as well as:
inxi --full --admin --filter --width
tuxedoaura15 ~> pamac search --installed desktop-portal
xdg-desktop-portal-gtk 1.15.1-1 extra
A backend implementation for xdg-desktop-portal using GTK
xdg-desktop-portal-gnome 45.1-1 extra
A backend implementation for xdg-desktop-portal for the GNOME desktop
environment
xdg-desktop-portal 1.18.2-1 extra
Desktop integration portals for sandboxed apps
tuxedoaura15 ~> pamac search --installed desktop-portal
xdg-desktop-portal-gtk 1.15.1-1 extra
A backend implementation for xdg-desktop-portal using GTK
xdg-desktop-portal-gnome 45.1-1 extra
A backend implementation for xdg-desktop-portal for the GNOME desktop
environment
xdg-desktop-portal 1.18.2-1 extra
Desktop integration portals for sandboxed apps
scops@scops-tuxedoaura15 ~> inxi --full --admin --filter --width
System:
Kernel: 6.1.71-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: hpet available: acpi_pm
parameters: BOOT_IMAGE=/boot/vmlinuz-6.1-x86_64
root=UUID=5bcdabfc-1bab-40a2-8056-761cf1a7aa91 rw quiet apparmor=1
security=apparmor udev.log_priority=3
Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 info: xfce4-panel wm: xfwm
v: 4.18.0 vt: 7 dm: LightDM v: 1.32.0 Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Laptop System: TUXEDO product: TUXEDO Aura 15 Gen1 v: N/A
serial: <superuser required> Chassis: type: 10 serial: <superuser required>
Mobo: NB01 model: NL5xRU serial: <superuser required> UEFI: INSYDE
v: 1.07.08TTR3 date: 03/18/2021
Battery:
ID-1: BAT0 charge: 38.4 Wh (100.0%) condition: 38.4/48.3 Wh (79.6%)
volts: 16.4 min: 15.2 model: Notebook BAT type: Li-ion serial: <filter>
status: full
CPU:
Info: model: AMD Ryzen 7 4700U with Radeon Graphics bits: 64 type: MCP
arch: Zen 2 gen: 3 level: v3 note: check built: 2020-22
process: TSMC n7 (7nm) family: 0x17 (23) model-id: 0x60 (96) stepping: 1
microcode: 0x8600106
Topology: cpus: 1x cores: 8 smt: <unsupported> cache: L1: 512 KiB
desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB L3: 8 MiB
desc: 2x4 MiB
Speed (MHz): avg: 1400 min/max: 1400/2000 boost: disabled scaling:
driver: acpi-cpufreq governor: ondemand cores: 1: 1400 2: 1400 3: 1400
4: 1400 5: 1400 6: 1400 7: 1400 8: 1400 bogomips: 31949
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Vulnerabilities:
Type: gather_data_sampling status: Not affected
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data status: Not affected
Type: retbleed mitigation: untrained return thunk; SMT disabled
Type: spec_rstack_overflow mitigation: SMT disabled
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, STIBP:
disabled, RSB filling, PBRSB-eIBRS: Not affected
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: AMD Renoir [Radeon RX Vega 6 ] vendor: CLEVO/KAPOK driver: amdgpu
v: kernel arch: GCN-5 code: Vega process: GF 14nm built: 2017-20 pcie: gen: 4
speed: 16 GT/s lanes: 16 ports: active: eDP-1 empty: DP-1,DP-2
bus-ID: 04:00.0 chip-ID: 1002:1636 class-ID: 0300 temp: 45.0 C
Device-2: Bison BisonCam NB Pro driver: uvcvideo type: USB rev: 2.0
speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-4:3 chip-ID: 5986:9102
class-ID: 0e02
Display: x11 server: X.Org v: 21.1.10 compositor: xfwm v: 4.18.0 driver: X:
loaded: amdgpu unloaded: modesetting alternate: fbdev,vesa dri: radeonsi
gpu: amdgpu display-ID: :0.0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
s-diag: 582mm (22.93")
Monitor-1: eDP-1 mapped: eDP model: ChiMei InnoLux 0x15e8 built: 2018
res: 1920x1080 hz: 60 dpi: 142 gamma: 1.2 size: 344x193mm (13.54x7.6")
diag: 394mm (15.5") ratio: 16:9 modes: max: 1920x1080 min: 640x480
API: OpenGL Message: Unable to show GL data. glxinfo is missing.
Audio:
Device-1: AMD Renoir Radeon High Definition Audio vendor: CLEVO/KAPOK
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
bus-ID: 04:00.1 chip-ID: 1002:1637 class-ID: 0403
Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: CLEVO/KAPOK
driver: N/A alternate: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x,
snd_pci_acp6x, snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps,
snd_sof_amd_renoir, snd_sof_amd_rembrandt pcie: gen: 4 speed: 16 GT/s
lanes: 16 bus-ID: 04:00.5 chip-ID: 1022:15e2 class-ID: 0480
Device-3: AMD Family 17h/19h HD Audio vendor: CLEVO/KAPOK
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
bus-ID: 04:00.6 chip-ID: 1022:15e3 class-ID: 0403
API: ALSA v: k6.1.71-1-MANJARO status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: JACK v: 1.9.22 status: off tools: cadence,jack_control
Server-2: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse
status: active 2: pipewire-media-session status: active 3: pipewire-alsa
type: plugin tools: pactl,pw-cat,pw-cli
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: CLEVO/KAPOK driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
lanes: 1 port: 2000 bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: enp2s0 state: down mac: <filter>
Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel pcie: gen: 2
speed: 5 GT/s lanes: 1 bus-ID: 03:00.0 chip-ID: 8086:2723 class-ID: 0280
IF: wlo1 state: up mac: <filter>
IF-ID-1: pan1 state: down mac: <filter>
Bluetooth:
Device-1: Intel AX200 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-3:2 chip-ID: 8087:0029
class-ID: e001
Report: btmgmt ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.2
lmp-v: 11 status: discoverable: no pairing: no class-ID: 7e010c
Drives:
Local Storage: total: 232.89 GiB used: 72.77 GiB (31.2%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 860 EVO M.2 250GB
size: 232.89 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
tech: SSD serial: <filter> fw-rev: 4B6Q scheme: GPT
Partition:
ID-1: / raw-size: 151.14 GiB size: 148.21 GiB (98.06%)
used: 72.76 GiB (49.1%) fs: ext4 dev: /dev/sda2 maj-min: 8:2
ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%)
used: 9.9 MiB (1.9%) fs: vfat dev: /dev/sda1 maj-min: 8:1
Swap:
Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
compressor: zstd max-pool: 20%
ID-1: swap-1 type: partition size: 8 GiB used: 0 KiB (0.0%) priority: -2
dev: /dev/sda3 maj-min: 8:3
Sensors:
System Temperatures: cpu: 47.1 C mobo: N/A gpu: amdgpu temp: 46.0 C
Fan Speeds (rpm): N/A
Info:
Processes: 332 Uptime: 2h 58m wakeups: 0 Memory: total: 16 GiB note: est.
available: 15 GiB used: 4.43 GiB (29.6%) Init: systemd v: 255
default: graphical tool: systemctl Compilers: gcc: 13.2.1 clang: 16.0.6
Packages: 1808 pm: pacman pkgs: 1756 libs: 448 tools: pamac,paru pm: flatpak
pkgs: 31 pm: snap pkgs: 21 Shell: fish v: 3.7.0 default: Bash v: 5.2.21
running-in: xfce4-terminal inxi: 3.3.31
Since you use Xfce:
…try removing that one:
pamac remove xdg-desktop-portal-gnome
…since you’re not using Gnome.
Anything else:
removed - fault persists
And I’m guessing you did reboot? As I said:
frustrating, thanks anyway
No worries. Another option would be ro remove your profile and start at the beginning:
mv ~/.config/vivaldi ~/.config/vivaldi.backup
This will (re)move your profile. Then it’s invisible for Vivaldi and you’ll have to start from scratch.
The last thing I can think of is migrating to another browser. I use Firefox and have absolutely no problems.
even if i use firefox, the problem persists
Then it seems to be something to do with Xfce rather than you browser…you could try resetting it to the default settings. See
https://wiki.archlinux.org/title/Xfce#Troubleshooting
Specifically:
Restore default settings
If for any reason you need to revert back: to the default settings, rename
~/.config/xfce4-session/and~/.config/xfce4/$ mv ~/.config/xfce4-session/ ~/.config/xfce4-session-bak $ mv ~/.config/xfce4/ ~/.config/xfce4-bakRelogin for changes to take effect. If you get
Unable to load a failsafe sessionupon login, see the #Session failure section.
done, but unfortunately no change.
I have now also asked in the xfce forum, but have not yet received an answer there.
Thank you very much for your efforts - it will be a small thing, but which one?
My next, final and last suggestion is to see if this happens in other apps as well. Both Qt and GTK apps. And if it persists, to test it in a Live environment as well.
But my knowledge has officially ended. a While ago actually…
I have now installed the Snap version of Gmail and something strange is happening. When I click on the insert button, the pop-up window opens, but no files are displayed but rectangles - apparently no font files are found, because the squares match the file names exactly. I can attach a file and send the mail. Do you have any ideas?