Cannot connect to the internet (even with ethernet)/ Extremly poor internet

About a week ago, I was watching some videos and all of a sudden I lost internet connection. Ever since then I have been unable to connect to the internet with my laptop with any wifi network or even connecting it directly to my router, I do have internet “speeds”, I’d get 100bytes/s (which is suppose to be at 40mb/s) and have to use the hotspot connection with my phone I get 70kb/s.

Here’s the setup using “inxi -fxxxza”:

System:    Kernel: 5.10.52-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0 
               parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64 root=UUID=6cb88d2c-8d96-4b21-88fd-039ec03ff271 rw 
               quiet cryptdevice=UUID=68835bdc-cb9d-42af-9bd3-2b093bb95efb:luks-68835bdc-cb9d-42af-9bd3-2b093bb95efb 
               resume=/dev/mapper/luks-68835bdc-cb9d-42af-9bd3-2b093bb95efb apparmor=1 security=apparmor 
               Desktop: KDE Plasma 5.22.3 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: LightDM 1.30.0, SDDM 
               Distro: Manjaro Linux base: Arch Linux 
    Machine:   Type: Laptop System: ASUSTeK product: X510UNR v: 1.0 serial: <filter> 
               Mobo: ASUSTeK model: X510UNR v: 1.0 serial: <filter> UEFI: American Megatrends v: X510UNR.309 
               date: 05/14/2019 
    Battery:   ID-1: BAT0 charge: 28.7 Wh (100.0%) condition: 28.7/43.0 Wh (66.6%) volts: 11.6 min: 11.6 
               model: ASUSTeK ASUS Battery type: Li-ion serial: N/A status: Not charging cycles: 908 
               Device-1: apple_mfi_fastcharge model: N/A serial: N/A charge: N/A status: N/A 
    CPU:       Info: Quad Core model: Intel Core i7-8550U bits: 64 type: MT MCP arch: Kaby Lake note: check 
               family: 6 model-id: 8E (142) stepping: A (10) microcode: EA cache: L2: 8 MiB 
               flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 32012 
               Speed: 767 MHz min/max: 400/4000 MHz Core speeds (MHz): 1: 767 2: 710 3: 800 4: 799 5: 800 6: 800 
               7: 800 8: 787 
               Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled 
               Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable 
               Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
               Type: meltdown mitigation: PTI 
               Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl and seccomp 
               Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
               Type: spectre_v2 
               mitigation: Full generic retpoline, IBPB: conditional, IBRS_FW, STIBP: conditional, RSB filling 
               Type: srbds mitigation: Microcode 
               Type: tsx_async_abort status: Not affected 
    Graphics:  Device-1: Intel UHD Graphics 620 vendor: ASUSTeK driver: i915 v: kernel bus-ID: 00:02.0 
               chip-ID: 8086:5917 class-ID: 0300 
               Device-2: NVIDIA GP108M [GeForce MX150] vendor: ASUSTeK driver: N/A 
               alternate: nouveau, nvidia_drm, nvidia bus-ID: 01:00.0 chip-ID: 10de:1d10 class-ID: 0302 
               Device-3: IMC Networks VGA UVC WebCam type: USB driver: uvcvideo bus-ID: 1-6:3 chip-ID: 13d3:5a07 
               class-ID: 0e02 serial: <filter> 
               Display: x11 server: X.Org 1.20.11 compositor: kwin_x11 driver: loaded: modesetting unloaded: intel 
               alternate: fbdev,vesa display-ID: :0 screens: 1 
               Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") s-diag: 582mm (22.9") 
               Monitor-1: eDP-1 res: 1920x1080 dpi: 142 size: 344x193mm (13.5x7.6") diag: 394mm (15.5") 
               OpenGL: renderer: Mesa Intel UHD Graphics 620 (KBL GT2) v: 4.6 Mesa 21.1.4 direct render: Yes 
    Audio:     Device-1: Intel Sunrise Point-LP HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel 
               alternate: snd_soc_skl bus-ID: 00:1f.3 chip-ID: 8086:9d71 class-ID: 0403 
               Sound Server-1: ALSA v: k5.10.52-1-MANJARO running: yes 
               Sound Server-2: JACK v: 0.125.0 running: no 
               Sound Server-3: PulseAudio v: 14.2 running: yes 
               Sound Server-4: PipeWire v: 0.3.31 running: no 
    Network:   Device-1: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel port: e000 bus-ID: 02:00.0 
               chip-ID: 8086:24fd class-ID: 0280 
               IF: wlp2s0 state: up mac: <filter> 
               IF-ID-1: enp0s20f0u4c4i2 state: up speed: N/A duplex: N/A mac: <filter> 
               IF-ID-2: virbr0 state: down mac: <filter> 
    Bluetooth: Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 bus-ID: 1-8:4 
               chip-ID: 8087:0a2b class-ID: e001 
               Report: rfkill ID: hci0 rfk-id: 2 state: down bt-service: enabled,running rfk-block: hardware: no 
               software: yes address: see --recommends 
    Drives:    Local Storage: total: 1.14 TiB used: 178.89 GiB (15.3%) 
               SMART Message: Required tool smartctl not installed. Check --recommends 
               ID-1: /dev/sda maj-min: 8:0 vendor: Toshiba model: MQ04ABF100 size: 931.51 GiB block-size: 
               physical: 4096 B logical: 512 B speed: 6.0 Gb/s rotation: 5400 rpm serial: <filter> rev: 0J 
               scheme: MBR 
               ID-2: /dev/sdb maj-min: 8:16 vendor: Micron model: 1100 MTFDDAV256TBN size: 238.47 GiB block-size: 
               physical: 512 B logical: 512 B speed: 6.0 Gb/s rotation: SSD serial: <filter> rev: A031 scheme: GPT 
    Partition: ID-1: / raw-size: 229.38 GiB size: 224.78 GiB (97.99%) used: 178.89 GiB (79.6%) fs: ext4 
               dev: /dev/dm-0 maj-min: 254:0 mapped: luks-68835bdc-cb9d-42af-9bd3-2b093bb95efb 
               ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) used: 424 KiB (0.1%) fs: vfat 
               dev: /dev/sdb1 maj-min: 8:17 
    Swap:      Kernel: swappiness: 40 (default 60) cache-pressure: 100 (default) 
               ID-1: swap-1 type: partition size: 8.8 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/dm-1 
               maj-min: 254:1 mapped: luks-9e65f0d4-500b-4fce-bdad-43b6f861baca 
    Sensors:   System Temperatures: cpu: 51.0 C mobo: N/A 
               Fan Speeds (RPM): cpu: 2500 
    Info:      Processes: 258 Uptime: 54m wakeups: 6 Memory: 7.65 GiB used: 1.51 GiB (19.8%) Init: systemd v: 248 
               tool: systemctl Compilers: gcc: 11.1.0 alt: 10 clang: 12.0.1 Packages: 2134 pacman: 2124 lib: 485 
               flatpak: 0 snap: 10 Shell: Bash v: 5.1.8 running-in: konsole inxi: 3.3.05 

Also few things:

  • updating or downgrading the kernel has not fixed anything. I originally was on 5.4 when the issue occurred, I jumped to: 5.10, 5.14, 4.9, and 4.4 (I jumped back to 5.10 for the time being).
  • I’m typing this on a separate device (edit: hence why the output is a giant mess, sorry about that)
  • It’s not my router. while I did get a new one, the issue doesn’t occur on this device which is also running manjaro (it also didn’t have the issue when it use to run windows)
  • This issue persists even in the live usb environment

This reads at least as the issue occurs when you changed the router? In your case I would double check all your router and network settings to verify if each side got the parameters of the other side, e.g. MAC address etc.

I checked it, and it turns the device wasn’t being seen by the router period. After checking the routing table and adding the ip address, the router sees it now. Which in result has made the wifi icon go from gray + !, to just !.

Edit (Better phrasing of the comment):
One of the principle issues of the connection was that the device was not being found in the router, having now fixed this by readjusting the routing table (which it also was the cause of the wifi logo being grayed out and having a !), it now recognizes the connection, but still has poor speed. (I assumed commenting the still existing: “!” being infront of the wifi was a clear sign that there was still an issue. As an update, the ! is gone, still poor speeds though).

I still have poor internet though, that was not a solution post

what do you call poor internet?

can you run this test on a wired and wifi device?

I can’t connect to the site because of how poor the connections are so I’m going to give you a range based off eye:
Wired: 0 - 1.5kb/s
Wireless: 0 - 500b/s
Wired (phone tethering): 0 - 100kb/s.

The usual amount would be 30mb/s - 50mb/s.

(I have fixed a previous comment to better iterate what I was trying to say)

Sorry for those thinking of a solution, I have tested few things and now it has developed.

Using this post: [SOLVED] Extremely Slow WiFi - Linux Mint Forums, I changed ```
11n_disable=1 → 11n_disable=8 and changed wifi.powersave = 0 to 2.

Result is that the speed has not changed from 0b/s to 4mb/s, the speed is schizophrenic. It seems to be fine now, I’m going to update the pc and see where it’s placed now

Final development.

Internet speed is now back to what it was. Eyeing the internet speed in the network manager gave a false idea and the inability to “connect” to the internet with the internet browser came from searx being slow.

The problem originally started out of the blue 4 days after having the router, so I might be back. Anyway, the problem (for the time being) is gone .

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