Cannot connect to bluetooth

bluetoothctl
Agent registered
[bluetooth]# scan on
No default controller available
[bluetooth]# 

It doesn’t show devices.

Hi @usualalteration,

Please provide the output of:

inxi --admin --verbosity=7 --filter --width

And

rfkill list all
CPU: dual core Intel Core i7-5500U (-MT MCP-) speed/min/max: 1447/500/3000 MHz
Kernel: 6.1.19-1-MANJARO x86_64 Up: 8h 53m Mem: 2049.7/15914.2 MiB (12.9%)
Storage: 931.51 GiB (2.4% used) Procs: 185 Shell: Bash inxi: 3.3.26

 rfkill list all
0: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
1: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no

Please don’t cut off the outputs asked, there’s a reason the information is necessary. That command would have --filter’d out any personal identifiable information.


Please post the output of:

bluetoothctl
list
bluetoothctl
devices
[nicole@nicole-pc ~]$ bluetoothctl list
[nicole@nicole-pc ~]$ bluetoothctl devices
No default controller available
[nicole@nicole-pc ~]$ 

Please provide the outpput of:

bluetoothctl default-agent

And

bluetoothctl show
[nicole@nicole-pc ~]$ bluetoothctl default-agent
No agent is registered
[nicole@nicole-pc ~]$ bluetoothctl show
No default controller available
[nicole@nicole-pc ~]$ 

So let us try this again:

Please provide the output of:

inxi --admin --verbosity=7 --filter --width

(The complete output this time, please.)

[nicole@nicole-pc ~]$ inxi --admin --verbosity=7 --filter --width
System:
  Kernel: 6.1.19-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.1
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1-x86_64
    root=UUID=b2f9208f-a70b-4cf1-b16c-4076ad6e33f0 rw quiet splash apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 info: xfce4-panel wm: xfwm
    v: 4.18.0 vt: 7 dm: LightDM v: 1.32.0 Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Hewlett-Packard product: HP Notebook
    v: Type1ProductConfigId serial: <superuser required> Chassis: type: 10
    serial: <superuser required>
  Mobo: Hewlett-Packard model: 80C2 v: 96.02 serial: <superuser required>
    UEFI: Insyde v: F.02 date: 03/24/2015
Battery:
  ID-1: BAT1 charge: 20.5 Wh (100.0%) condition: 20.5/41.4 Wh (49.6%)
    volts: 16.7 min: 14.8 model: COMPAL PABAS0241231 type: Li-ion
    serial: <filter> status: full
  Device-1: hidpp_battery_0 model: Logitech M350 Wireless Mouse
    serial: <filter> charge: 50% (should be ignored) rechargeable: yes
    status: discharging
Memory:
  RAM: total: 15.54 GiB used: 4.18 GiB (26.9%)
  RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i7-5500U bits: 64 type: MT MCP arch: Broadwell
    gen: core 5 level: v3 note: check built: 2015-18 process: Intel 14nm
    family: 6 model-id: 0x3D (61) stepping: 4 microcode: 0x2F
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
    L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB
    L3: 4 MiB desc: 1x4 MiB
  Speed (MHz): avg: 1369 high: 2395 min/max: 500/3000 scaling:
    driver: intel_cpufreq governor: schedutil cores: 1: 798 2: 1786 3: 500
    4: 2395 bogomips: 19161
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_perfmon
    avx avx2 bmi1 bmi2 bts clflush cmov constant_tsc cpuid cpuid_fault cx16
    cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est f16c flexpriority
    flush_l1d fma fpu fsgsbase fxsr ht ibpb ibrs ida intel_pt invpcid
    invpcid_single lahf_lm lm mca mce md_clear mmx monitor movbe msr mtrr
    nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln
    pni popcnt pse pse36 pti pts rdrand rdseed rdtscp rep_good sdbg sep smap
    smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow
    tsc tsc_adjust tsc_deadline_timer vme vmx vnmi vpid x2apic xsave xsaveopt
    xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
    vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data status: Unknown: No mitigations
  Type: retbleed status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: conditional, RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel HD Graphics 5500 vendor: Hewlett-Packard driver: i915
    v: kernel arch: Gen-8 process: Intel 14nm built: 2014-15 ports: active: eDP-1
    empty: DP-1,HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:1616 class-ID: 0300
  Device-2: AMD Sun XT [Radeon HD 8670A/8670M/8690M / R5 M330 M430 Radeon
    520 Mobile] vendor: Hewlett-Packard driver: radeon v: kernel
    alternate: amdgpu arch: GCN-1 code: Southern Islands process: TSMC 28nm
    built: 2011-20 pcie: gen: 2 speed: 5 GT/s lanes: 4 link-max: gen: 3
    speed: 8 GT/s lanes: 8 bus-ID: 03:00.0 chip-ID: 1002:6660 class-ID: 0380
    temp: 43.0 C
  Device-3: Chicony HP Truevision HD type: USB driver: uvcvideo bus-ID: 1-5:5
    chip-ID: 04f2:b509 class-ID: 0e02
  Display: x11 server: X.Org v: 21.1.7 compositor: xfwm v: 4.18.0 driver: X:
    loaded: modesetting,radeon alternate: fbdev,vesa dri: iris gpu: i915
    display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.21x7.99")
    s-diag: 414mm (16.31")
  Monitor-1: eDP-1 model: Samsung 0x4e51 built: 2014 res: 1366x768 hz: 60
    dpi: 101 gamma: 1.2 size: 344x194mm (13.54x7.64") diag: 395mm (15.5")
    ratio: 16:9 modes: 1366x768
  API: OpenGL Message: Unable to show GL data. Required tool glxinfo missing.
Audio:
  Device-1: Intel Broadwell-U Audio vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel bus-ID: 00:03.0 chip-ID: 8086:160c
    class-ID: 0403
  Device-2: Intel Wildcat Point-LP High Definition Audio
    vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
    chip-ID: 8086:9ca0 class-ID: 0403
  API: ALSA v: k6.1.19-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 0.3.65 status: off tools: pw-cli
  Server-3: PulseAudio v: 16.1 status: active tools: pacat,pactl,pavucontrol
Network:
  Device-1: Realtek RTL810xE PCI Express Fast Ethernet vendor: Hewlett-Packard
    driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 4000
    bus-ID: 02:00.0 chip-ID: 10ec:8136 class-ID: 0200
  IF: enp2s0 state: down mac: <filter>
  Device-2: Broadcom BCM43142 802.11b/g/n vendor: Hewlett-Packard driver: wl
    v: kernel modules: bcma pcie: gen: 1 speed: 2.5 GT/s lanes: 1 bus-ID: 04:00.0
    chip-ID: 14e4:4365 class-ID: 0280
  IF: wlp4s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Device-1: Broadcom BCM43142A0 Bluetooth 4.0 type: USB driver: btusb v: 0.8
    bus-ID: 1-4:4 chip-ID: 0a5c:216d class-ID: fe01 serial: <filter>
  Report: bt-adapter ID: hci0 rfk-id: 1 state: up address: N/A
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 931.51 GiB used: 99.82 GiB (10.7%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 870 EVO 1TB
    size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
    type: SSD serial: <filter> rev: 2B6Q scheme: GPT
  Optical-1: /dev/sr0 vendor: hp model: DVDRW DU8A6SH rev: DH61
    dev-links: cdrom
  Features: speed: 24 multisession: yes audio: yes dvd: yes
    rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition:
  ID-1: / raw-size: 244.14 GiB size: 239.25 GiB (98.00%)
    used: 23.95 GiB (10.0%) fs: ext4 dev: /dev/sda5 maj-min: 8:5 label: N/A
    uuid: b2f9208f-a70b-4cf1-b16c-4076ad6e33f0
  ID-2: /boot/efi raw-size: 100 MiB size: 96 MiB (96.00%)
    used: 25.3 MiB (26.4%) fs: vfat dev: /dev/sda1 maj-min: 8:1 label: N/A
    uuid: ECF5-B2D8
  ID-3: /run/media/nicole/5A78F73B78F7150B raw-size: 686.73 GiB
    size: 686.73 GiB (100.00%) used: 75.84 GiB (11.0%) fs: ntfs dev: /dev/sda3
    maj-min: 8:3 label: N/A uuid: 5A78F73B78F7150B
  ID-4: /run/media/nicole/SQL e PHP raw-size: 61.8 MiB
    size: 60.4 MiB (97.77%) used: 60.4 MiB (100.0%) fs: udf block-size: 2048 B
    dev: /dev/sr0 maj-min: 11:0 label: SQL e PHP uuid: 0f11202f53514c20
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/sda2 maj-min: 8:2 size: 16 MiB fs: <superuser required> label: N/A
    uuid: N/A
  ID-2: /dev/sda4 maj-min: 8:4 size: 542 MiB fs: ntfs label: N/A
    uuid: E286ABEE86ABC201
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 11 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-3:3 info: Logitech Unifying Receiver type: Mouse,HID
    driver: logitech-djreceiver,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s
    power: 98mA chip-ID: 046d:c52f class-ID: 0300
  Device-2: 1-4:4 info: Broadcom BCM43142A0 Bluetooth 4.0 type: Bluetooth
    driver: btusb interfaces: 4 rev: 2.0 speed: 12 Mb/s chip-ID: 0a5c:216d
    class-ID: fe01 serial: <filter>
  Device-3: 1-5:5 info: Chicony HP Truevision HD type: Video driver: uvcvideo
    interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 04f2:b509
    class-ID: 0e02
  Hub-2: 2-0:1 info: Super-speed hub ports: 4 rev: 3.0 speed: 5 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 51.0 C pch: 44.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 241 Uptime: 9h 20m wakeups: 15 Init: systemd v: 252
  default: graphical tool: systemctl Compilers: gcc: 12.2.1 clang: 15.0.7
  Packages: pm: pacman pkgs: 1263 libs: 361 tools: pamac pm: flatpak pkgs: 0
  Shell: Bash v: 5.1.16 running-in: xfce4-terminal inxi: 3.3.26
[nicole@nicole-pc ~]$ 

Please provide the output of:

lsusb
[nicole@nicole-pc ~]$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 04f2:b509 Chicony Electronics Co., Ltd HP Truevision HD
Bus 001 Device 004: ID 0a5c:216d Broadcom Corp. BCM43142A0 Bluetooth 4.0
Bus 001 Device 003: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
[nicole@nicole-pc ~]$ 

Please post the output of:

pamac search broadcom-bt-firmware
[nicole@nicole-pc ~]$ pamac search broadcom-bt-firmware
broadcom-bt-firmware-git                      12.0.1.1011_p1.r3.gc0bd928-2  AUR 
    Broadcom bluetooth firmware.
broadcom-bt-firmware                          12.0.1.1105-1                 AUR 
    Firmware for Broadcom Bluetooth devices
[nicole@nicole-pc ~]$ 


Let’s try installing that:

pamac build broadcom-bt-firmware

I’m shooting in the dark here, so I don’t know if it’ll work.

1 Like

It works now, thank you so much!

You’re welcome!

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