Hi there,
I have a HP laptop (model 14s-dq3xxx) that I cannot connect any 3.5 mm jack headphones to without the sound continuing to come through only the speakers (not the headphones). I’ve tried with two different sets (one Sony, one JBL) and both work fine with other devices.
I’m relatively new to Manjaro and any help would be appreciated!
inxi --full --admin --verbosity=7 --filter --no-host (output)
System:
Kernel: 6.5.13-6-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: tsc available: acpi_pm
parameters: BOOT_IMAGE=/boot/vmlinuz-6.5-x86_64
root=UUID=e1ee22d0-ebc3-4bb7-a2e9-aa453d0df2b2 rw quiet splash apparmor=1
security=apparmor udev.log_priority=3
Desktop: GNOME v: 45.2 tk: GTK v: 3.24.38 wm: gnome-shell dm: GDM
v: 45.0.1 Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Laptop System: HP product: HP Laptop 14s-dq3xxx v: N/A
serial: <superuser required> Chassis: type: 10 serial: <superuser required>
Mobo: HP model: 88E9 v: 81.33 serial: <superuser required> UEFI: AMI
v: F.51 date: 11/04/2022
Battery:
ID-1: BAT0 charge: 42.4 Wh (100.0%) condition: 42.4/41.0 Wh (103.3%)
volts: 12.8 min: 11.4 model: HP Primary type: Li-ion serial: <filter>
status: full cycles: 3
Memory:
System RAM: total: 4 GiB available: 3.54 GiB used: 1.99 GiB (56.3%)
RAM Report: permissions: Unable to run dmidecode. Root privileges
required.
CPU:
Info: model: Intel Pentium Silver N6000 bits: 64 type: MCP arch: Alder Lake
level: v2 built: 2021+ process: Intel 7 (10nm ESF) family: 6
model-id: 0x9C (156) stepping: 0 microcode: 0x24000024
Topology: cpus: 1x cores: 4 smt: <unsupported> cache: L1: 256 KiB
desc: d-4x32 KiB; i-4x32 KiB L2: 1.5 MiB desc: 1x1.5 MiB L3: 4 MiB
desc: 1x4 MiB
Speed (MHz): avg: 3151 high: 3298 min/max: 800/3300 scaling:
driver: intel_pstate governor: powersave cores: 1: 3106 2: 3100 3: 3100
4: 3298 bogomips: 8912
Flags: 3dnowprefetch acpi aes aperfmperf apic arat arch_capabilities
arch_perfmon art bts cat_l2 cdp_l2 clflush clflushopt clwb cmov
constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb
ept ept_ad erms est flexpriority flush_l1d fpu fsgsbase fxsr gfni ht hwp
hwp_act_window hwp_epp hwp_notify hwp_pkg_req ibpb ibrs ibrs_enhanced ida
intel_pt lahf_lm lm mca mce md_clear mmx monitor movbe movdir64b movdiri
msr mtrr nonstop_tsc nopl nx pae pat pbe pclmulqdq pdcm pebs pge pln pni
popcnt pse pse36 pts rdpid rdrand rdseed rdt_a rdtscp rep_good sdbg sep
sha_ni smap smep split_lock_detect ss ssbd sse sse2 sse4_1 sse4_2 ssse3
stibp syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer
tsc_known_freq umip vme vmx vnmi vpid waitpkg x2apic xgetbv1 xsave xsavec
xsaveopt xsaves xtopology xtpr
Vulnerabilities:
Type: gather_data_sampling status: Not affected
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data mitigation: Clear CPU buffers; SMT disabled
Type: retbleed status: Not affected
Type: spec_rstack_overflow status: Not affected
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Enhanced / Automatic IBRS, IBPB:
conditional, RSB filling, PBRSB-eIBRS: Not affected
Type: srbds status: Vulnerable: No microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel JasperLake [UHD Graphics] vendor: Hewlett-Packard
driver: i915 v: kernel arch: Gen-11 process: Intel 10nm built: 2019-21
ports: active: eDP-1 empty: DP-1,HDMI-A-1,HDMI-A-2 bus-ID: 00:02.0
chip-ID: 8086:4e71 class-ID: 0300
Device-2: Luxvisions Innotech HP TrueVision HD Camera driver: uvcvideo
type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-4:2
chip-ID: 30c9:0013 class-ID: 0e02 serial: <filter>
Display: wayland server: X.org v: 1.21.1.10 with: Xwayland v: 23.2.3
compositor: gnome-shell driver: gpu: i915 display-ID: 0
Monitor-1: eDP-1 model: BOE Display 0x092b built: 2020 res: 1366x768
dpi: 112 gamma: 1.2 size: 309x174mm (12.17x6.85") diag: 355mm (14")
ratio: 16:9 modes: 1366x768
API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
device: 1 drv: swrast surfaceless: drv: iris wayland: drv: iris x11:
drv: iris inactive: gbm
API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 23.1.9-manjaro1.1
glx-v: 1.4 direct-render: yes renderer: Mesa Intel UHD Graphics (JSL)
device-ID: 8086:4e71 memory: 3.46 GiB unified: yes display-ID: :0.0
Audio:
Device-1: Intel Jasper Lake HD Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel alternate: snd_sof_pci_intel_icl
bus-ID: 00:1f.3 chip-ID: 8086:4dc8 class-ID: 0403
API: ALSA v: k6.5.13-6-MANJARO status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: JACK v: 1.9.22 status: off tools: N/A
Server-2: PipeWire v: 1.0.0 status: off tools: pw-cli
Server-3: PulseAudio v: 16.1 status: active with: pulseaudio-alsa
type: plugin tools: pacat,pactl,pavucontrol
Network:
Device-1: Realtek RTL8822CE 802.11ac PCIe Wireless Network Adapter
vendor: Hewlett-Packard driver: rtw_8822ce v: N/A modules: rtw88_8822ce
pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 01:00.0
chip-ID: 10ec:c822 class-ID: 0280
IF: wlo1 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: noprefixroute scope: link
WAN IP: <filter>
Bluetooth:
Device-1: Realtek Bluetooth Radio driver: btusb v: 0.8 type: USB rev: 1.0
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-8:3 chip-ID: 0bda:b00c
class-ID: e001 serial: <filter>
Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 119.24 GiB used: 20.96 GiB (17.6%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 model: PSELN128GA87MC0 size: 119.24 GiB
block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s lanes: 4
tech: SSD serial: <filter> fw-rev: HPE4BP00 temp: 30.9 C scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 118.95 GiB size: 116.52 GiB (97.96%)
used: 20.96 GiB (18.0%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
label: N/A uuid: e1ee22d0-ebc3-4bb7-a2e9-aa453d0df2b2
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 296 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
uuid: 7609-36F4
Swap:
Alert: No swap data was found.
Unmounted:
Message: No unmounted partitions found.
USB:
Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 8 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Device-1: 1-4:2 info: Luxvisions Innotech HP TrueVision HD Camera
type: video driver: uvcvideo interfaces: 2 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 500mA
chip-ID: 30c9:0013 class-ID: 0e02 serial: <filter>
Device-2: 1-8:3 info: Realtek Bluetooth Radio type: bluetooth
driver: btusb interfaces: 2 rev: 1.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
mode: 1.1 power: 500mA chip-ID: 0bda:b00c class-ID: e001 serial: <filter>
Hub-2: 2-0:1 info: super-speed hub ports: 6 rev: 3.1
speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
class-ID: 0900
Sensors:
System Temperatures: cpu: 73.0 C mobo: N/A
Fan Speeds (rpm): N/A
Info:
Processes: 229 Uptime: 4m wakeups: 0 Init: systemd v: 254 default: graphical
tool: systemctl Compilers: gcc: 13.2.1 clang: 16.0.6 Packages: pm: pacman
pkgs: 1400 libs: 376 tools: gnome-software,pamac pm: flatpak pkgs: 0
Shell: Zsh v: 5.9 running-in: gnome-terminal inxi: 3.3.31
~ pacmd list-sinks
pacmd list-sinks (output)
1 sink(s) available.
* index: 0
name: <auto_null>
driver: <module-null-sink.c>
flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
state: SUSPENDED
suspend cause: IDLE
priority: 1000
volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100% / 0.00 dB
balance 0.00
base volume: 65536 / 100% / 0.00 dB
volume steps: 65537
muted: no
current latency: 0.00 ms
max request: 344 KiB
max rewind: 344 KiB
monitor source: 0
sample spec: s16le 2ch 44100Hz
channel map: front-left,front-right
Stereo
used by: 0
linked by: 0
configured latency: 0.00 ms; range is 0.50 .. 2000.00 ms
module: 14
properties:
device.description = "Dummy Output"
device.class = "abstract"
device.icon_name = "audio-card"
Thanks in advance!
