Booting problem after first shutdown of new installation (dual boot)

Hello community,
Although I have been using Manjaro for several years now I would still consider myself as beginner since computers themself are not really my passion. That’s also why I use Manjaro - usually there’s no problem :slight_smile: and I also found help in reading in the forum.
Now I had to set up a new Laptop (HP 15s-fq0625ng). As before, I need dual boot, Manjaro and windows.

For setup I followed this guide from the forum: [[root tip] [How To] Dual boot Manjaro and Windows

No problem occurred during the installation. I used a USB stick (several types tried). Installation and initial start of the installed system (on the laptops hard drive) via GRUB works well. I can search for updates with the software GUI and everything else also works as expected. But when I shutdown the system via the shutdown button it will not start again. GRUB works and I can boot into windows but not into Manjaro. When Manjaro is chosen in GRUB the HP logo is shown and also the Manjaro logo, but it is not going further than showing the three dots below the HP logo.
I also tried other guides such as this from youtube: kskroyal… (sorry, cannot post links)
Also I tries to install Manjaro system into the same partition as the home drive. But the problem is always the same.
I don’t understand why the system works, but only once. I searched the forum and the internet but did not find that this problem occurred before.
In the installed system I did several commands to get the system information which might be relevant. Please see the outputs below.


[yeah@yeah-hplaptop15sfq0xxx ~]$ inxi -v7azy
System:
  Kernel: 6.5.5-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: tsc available: hpet,acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.5-x86_64
    root=UUID=3025f039-b38c-4897-b515-e244eea8b938 rw quiet splash
apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 info: xfce4-panel wm: xfwm
    v: 4.18.0 vt: 7 dm: LightDM v: 1.32.0 Distro: Manjaro Linux base:
Arch Linux
Machine:
  Type: Laptop System: HP product: HP Laptop 15s-fq0xxx v: N/A
    serial: <superuser required> Chassis: type: 10 serial: <superuser
required>
  Mobo: HP model: 8651 v: 58.20 serial: <superuser required> UEFI: AMI
    v: F.30 date: 07/04/2023
Battery:
  ID-1: BAT0 charge: 37.2 Wh (100.0%) condition: 37.2/37.2 Wh (100.0%)
    volts: 12.7 min: 11.3 model: HP Primary type: Li-ion serial: N/A
status: full
Memory:
  System RAM: total: 8 GiB available: 7.58 GiB used: 2.46 GiB (32.4%)
  RAM Report: permissions: Unable to run dmidecode. Root privileges
required.
CPU:
  Info: model: Intel Pentium Silver N5030 bits: 64 type: MCP
    arch: Goldmont Plus level: v2 built: 2017 process: Intel 14nm family: 6
    model-id: 0x7A (122) stepping: 8 microcode: 0x22
  Topology: cpus: 1x cores: 4 smt: <unsupported> cache: L1: 224 KiB
    desc: d-4x24 KiB; i-4x32 KiB L2: 4 MiB desc: 1x4 MiB
  Speed (MHz): avg: 2089 min/max: 800/3100 scaling: driver: intel_cpufreq
    governor: schedutil cores: 1: 2089 2: 2089 3: 2089 4: 2089
bogomips: 8756
  Flags: 3dnowprefetch acpi aes aperfmperf apic arat arch_capabilities
    arch_perfmon art bts cat_l2 cdp_l2 clflush clflushopt cmov constant_tsc
    cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts ept ept_ad
erms est
    flexpriority fpu fsgsbase fxsr ht ibpb ibrs ibrs_enhanced ida intel_pt
    lahf_lm lm mca mce md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc
    nopl nx pae pat pbe pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse
    pse36 pts rdpid rdrand rdseed rdt_a rdtscp rep_good sdbg sep sha_ni
smap
    smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2
tpr_shadow
    tsc tsc_adjust tsc_deadline_timer tsc_known_freq umip vme vmx vnmi vpid
    x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS, IBPB:
conditional,
    RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel GeminiLake [UHD Graphics 605] vendor: Hewlett-Packard
    driver: i915 v: kernel arch: Gen-9.5 process: Intel 14nm built: 2016-20
    ports: active: eDP-1 empty: DP-1,HDMI-A-1 bus-ID: 00:02.0
    chip-ID: 8086:3184 class-ID: 0300
  Device-2: Chicony HP TrueVision HD Camera driver: uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-6:3 chip-ID:
04f2:b6f1
    class-ID: 0e02 serial: <filter>
  Display: x11 server: X.org v: 1.21.1.8 compositor: xfwm v: 4.18.0 driver:
    X: loaded: modesetting alternate: fbdev,vesa dri: iris gpu: i915
    display-ID: :0.0 note: <missing: xdpyinfo/xrandr>
  Monitor-1: eDP-1 model: ChiMei InnoLux 0x153b built: 2020 res: 1920x1080
    dpi: 142 gamma: 1.2 size: 344x193mm (13.54x7.6") diag: 394mm (15.5")
    ratio: 16:9 modes: 1920x1080
  API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
    device: 1 drv: swrast surfaceless: drv: iris x11: drv: iris
    inactive: gbm,wayland
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 23.1.9-manjaro1.1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel UHD Graphics 605
(GLK 3)
    device-ID: 8086:3184 memory: 7.4 GiB unified: yes
Audio:
  Device-1: Intel Celeron/Pentium Silver Processor High Definition Audio
    vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
    alternate: snd_soc_skl, snd_soc_avs, snd_sof_pci_intel_apl bus-ID:
00:0e.0
    chip-ID: 8086:3198 class-ID: 0403
  API: ALSA v: k6.5.5-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 0.3.81 status: off tools: pw-cli
  Server-3: PulseAudio v: 16.1 status: active with: pulseaudio-alsa
    type: plugin tools: pacat,pactl,pavucontrol
Network:
  Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter
    vendor: Hewlett-Packard driver: rtw_8821ce v: N/A modules:
rtw88_8821ce pcie:
    gen: 1 speed: 2.5 GT/s lanes: 1 port: e000 bus-ID: 02:00.0
    chip-ID: 10ec:c821 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth 4.2 Adapter driver: btusb v: 0.8 type: USB
    rev: 1.1 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-5:2 chip-ID:
0bda:b00a
    class-ID: e001 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 476.94 GiB used: 7.41 GiB (1.6%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital model: WD PC
    SN740 SDDPNQD-512G-1006 size: 476.94 GiB block-size: physical: 512 B
    logical: 512 B speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter>
    fw-rev: HPS3 temp: 27.9 C scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 29.3 GiB size: 28.67 GiB (97.86%) used: 7.34 GiB
(25.6%)
    fs: ext4 dev: /dev/nvme0n1p7 maj-min: 259:7 label: N/A
    uuid: 3025f039-b38c-4897-b515-e244eea8b938
  ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.46%)
    used: 68 MiB (26.6%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
    label: SYSTEM uuid: 16C6-8F6E
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
    compressor: zstd max-pool: 20%
  ID-1: swap-1 type: partition size: 8 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/nvme0n1p6 maj-min: 259:6 label: N/A
    uuid: 3a086cee-2a66-424a-86cd-a25d152e221c
Unmounted:
  ID-1: /dev/nvme0n1p2 maj-min: 259:2 size: 16 MiB fs: <superuser required>
    label: N/A uuid: N/A
  ID-2: /dev/nvme0n1p3 maj-min: 259:3 size: 98.99 GiB fs: ntfs label:
Windows
    uuid: 48125695125687B8
  ID-3: /dev/nvme0n1p4 maj-min: 259:4 size: 618 MiB fs: ntfs
    label: Windows RE tools uuid: BCE0E61EE0E5DEA0
  ID-4: /dev/nvme0n1p5 maj-min: 259:5 size: 512 MiB fs: vfat label: N/A
    uuid: 7FF0-697F
  ID-5: /dev/nvme0n1p8 maj-min: 259:8 size: 339.27 GiB fs: ext4 label: N/A
    uuid: 4abbca24-f969-4bf2-b03c-328a2da03dc7
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 9 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-5:2 info: Realtek Bluetooth 4.2 Adapter type: bluetooth
    driver: btusb interfaces: 2 rev: 1.1 speed: 12 Mb/s (1.4 MiB/s)
lanes: 1
    mode: 1.1 power: 500mA chip-ID: 0bda:b00a class-ID: e001 serial:
<filter>
  Device-2: 1-6:3 info: Chicony HP TrueVision HD Camera type: video
    driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s (57.2
MiB/s) lanes: 1
    mode: 2.0 power: 500mA chip-ID: 04f2:b6f1 class-ID: 0e02 serial:
<filter>
  Hub-2: 2-0:1 info: super-speed hub ports: 7 rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID:
1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 48.0 C mobo: N/A
  Fan Speeds (rpm): N/A
Info:
  Processes: 205 Uptime: 4m wakeups: 19260 Init: systemd v: 254
  default: graphical tool: systemctl Compilers: gcc: 13.2.1 clang: 16.0.6
  Packages: pm: pacman pkgs: 1026 libs: 310 tools: pamac pm: flatpak
pkgs: 0
  Shell: Bash v: 5.1.16 running-in: xfce4-terminal inxi: 3.3.30


[yeah@yeah-hplaptop15sfq0xxx ~]$ mhwd -l
> 0000:00:02.0 (0300:8086:3184) Display controller Intel Corporation:
--------------------------------------------------------------------------------
                  NAME               VERSION FREEDRIVER           TYPE
--------------------------------------------------------------------------------
           video-linux            2018.05.04 true            PCI
     video-modesetting            2020.01.13 true            PCI
            video-vesa            2017.03.12 true            PCI



[yeah@yeah-hplaptop15sfq0xxx ~]$ mhwd-kernel -li
Currently running: 6.5.5-1-MANJARO (linux65)
The following kernels are installed in your system:
   * linux65


[yeah@yeah-hplaptop15sfq0xxx ~]$ lsb_release -sirc
ManjaroLinux 23.0.4 Uranos


[yeah@yeah-hplaptop15sfq0xxx ~]$ lsblk -fa
NAME        FSTYPE FSVER LABEL UUID                                
FSAVAIL FSUSE% MOUNTPOINTS
loop0
nvme0n1
├─nvme0n1p1 vfat   FAT32 SYSTEM 16C6-8F6E                              
188M    27% /boot/efi
├─nvme0n1p2
├─nvme0n1p3 ntfs         Windows 48125695125687B8
├─nvme0n1p4 ntfs         Windows RE tools BCE0E61EE0E5DEA0
├─nvme0n1p5 vfat   FAT32 7FF0-697F
├─nvme0n1p6 swap   1 3a086cee-2a66-424a-86cd-a25d152e221c               
[SWAP]
├─nvme0n1p7 ext4   1.0 3025f039-b38c-4897-b515-e244eea8b938   19,5G    27% /
└─nvme0n1p8 ext4   1.0 4abbca24-f969-4bf2-b03c-328a2da03dc7


[yeah@yeah-hplaptop15sfq0xxx ~]$ LANG=C sudo parted -l

We trust you have received the usual lecture from the local System
Administrator. It usually boils down to these three things:

    #1) Respect the privacy of others.
    #2) Think before you type.
    #3) With great power comes great responsibility.

For security reasons, the password you type will not be visible.

[sudo] password for yeah:
Model: WD PC SN740 SDDPNQD-512G-1006 (nvme)
Disk /dev/nvme0n1: 512GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt
Disk Flags:

Number  Start   End    Size    File system Name                         
Flags
 1      1049kB  274MB  273MB   fat32           EFI system
partition          boot, esp
 2      274MB   290MB  16,8MB                  Microsoft reserved
partition  msftres
 3      290MB   107GB  106GB   ntfs            Basic data
partition          msftdata
 5      107GB   107GB  537MB
fat32                                         boot, esp
 6      107GB   116GB  8590MB
linux-swap(v1)                                swap
 7      116GB   147GB  31,5GB  ext4            root
 8      147GB   511GB  364GB   ext4
 4      511GB   512GB  648MB   ntfs            Basic data
partition          hidden, diag, no_automount



[yeah@yeah-hplaptop15sfq0xxx ~]$ lspci -k
00:00.0 Host bridge: Intel Corporation Gemini Lake Host Bridge (rev 06)
    Subsystem: Hewlett-Packard Company Gemini Lake Host Bridge
00:00.1 Signal processing controller: Intel Corporation Celeron/Pentium
Silver Processor Dynamic Platform and Thermal Framework Processor
Participant (rev 06)
    Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor
Dynamic Platform and Thermal Framework Processor Participant
    Kernel driver in use: proc_thermal
    Kernel modules: processor_thermal_device_pci_legacy
00:00.3 System peripheral: Intel Corporation Celeron/Pentium Silver
Processor Gaussian Mixture Model (rev 06)
    Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor
Gaussian Mixture Model
00:02.0 VGA compatible controller: Intel Corporation GeminiLake [UHD
Graphics 605] (rev 06)
    DeviceName:  Onboard IGD
    Subsystem: Hewlett-Packard Company GeminiLake [UHD Graphics 605]
    Kernel driver in use: i915
    Kernel modules: i915
00:0e.0 Audio device: Intel Corporation Celeron/Pentium Silver Processor
High Definition Audio (rev 06)
    Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor
High Definition Audio
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel, snd_soc_skl, snd_soc_avs,
snd_sof_pci_intel_apl
00:0f.0 Communication controller: Intel Corporation Celeron/Pentium
Silver Processor Trusted Execution Engine Interface (rev 06)
    Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor
Trusted Execution Engine Interface
    Kernel driver in use: mei_me
    Kernel modules: mei_me
00:12.0 SATA controller: Intel Corporation Celeron/Pentium Silver
Processor SATA Controller (rev 06)
    Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor
SATA Controller
    Kernel driver in use: ahci
00:13.0 PCI bridge: Intel Corporation Gemini Lake PCI Express Root Port
(rev f6)
    Subsystem: Hewlett-Packard Company Gemini Lake PCI Express Root Port
    Kernel driver in use: pcieport
00:13.2 PCI bridge: Intel Corporation Gemini Lake PCI Express Root Port
(rev f6)
    Subsystem: Hewlett-Packard Company Gemini Lake PCI Express Root Port
    Kernel driver in use: pcieport
00:15.0 USB controller: Intel Corporation Celeron/Pentium Silver
Processor USB 3.0 xHCI Controller (rev 06)
    Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor
USB 3.0 xHCI Controller
    Kernel driver in use: xhci_hcd
    Kernel modules: xhci_pci
00:16.0 Signal processing controller: Intel Corporation Celeron/Pentium
Silver Processor I2C 0 (rev 06)
    Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor
I2C 0
    Kernel driver in use: intel-lpss
    Kernel modules: intel_lpss_pci
00:16.3 Signal processing controller: Intel Corporation Celeron/Pentium
Silver Processor I2C 3 (rev 06)
    Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor
I2C 3
    Kernel driver in use: intel-lpss
    Kernel modules: intel_lpss_pci
00:17.0 Signal processing controller: Intel Corporation Celeron/Pentium
Silver Processor I2C 4 (rev 06)
    Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor
I2C 4
    Kernel driver in use: intel-lpss
    Kernel modules: intel_lpss_pci
00:17.1 Signal processing controller: Intel Corporation Celeron/Pentium
Silver Processor I2C 5 (rev 06)
    Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor
I2C 5
    Kernel driver in use: intel-lpss
    Kernel modules: intel_lpss_pci
00:1f.0 ISA bridge: Intel Corporation Celeron/Pentium Silver Processor
LPC Controller (rev 06)
    Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor
LPC Controller
00:1f.1 SMBus: Intel Corporation Celeron/Pentium Silver Processor
Gaussian Mixture Model (rev 06)
    Subsystem: Hewlett-Packard Company Celeron/Pentium Silver Processor
Gaussian Mixture Model
    Kernel driver in use: i801_smbus
    Kernel modules: i2c_i801
01:00.0 Non-Volatile memory controller: Sandisk Corp WD Black SN770 / PC
SN740 256GB / PC SN560 (DRAM-less) NVMe SSD (rev 01)
    Subsystem: Sandisk Corp WD Black SN770 NVMe SSD
    Kernel driver in use: nvme
    Kernel modules: nvme
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8821CE
802.11ac PCIe Wireless Network Adapter
    DeviceName: Realtek Wireless LAN + BT
    Subsystem: Hewlett-Packard Company RTL8821CE 802.11ac PCIe Wireless
Network Adapter
    Kernel driver in use: rtw_8821ce
    Kernel modules: rtw88_8821ce


[yeah@yeah-hplaptop15sfq0xxx ~]$ free
              gesamt       benutzt     frei      gemns. Puffer/Cache
verfügbar
Speicher:    7945636     2587280     3937736      746872 2430356     5358356
Swap:        8388604           0     8388604


[yeah@yeah-hplaptop15sfq0xxx ~]$ LANG=C df -h
Filesystem      Size  Used Avail Use% Mounted on
dev             3,8G     0  3,8G   0% /dev
run             3,8G  1,5M  3,8G   1% /run
efivarfs        128K   68K   56K  56% /sys/firmware/efi/efivars
/dev/nvme0n1p7   29G  7,8G   20G  29% /
tmpfs           3,8G     0  3,8G   0% /dev/shm
tmpfs           3,8G   36K  3,8G   1% /tmp
/dev/nvme0n1p1  256M   69M  188M  27% /boot/efi
tmpfs           776M  112K  776M   1% /run/user/1000

What can I do? Any help is welcome!

Did you disable Secure Boot? – Secure Boot is not (officially) supported by Manjaro. Check with your computer manufacturer or user guide to find out how Secure Boot should be disabled.

Did you disable ‘Fast Startup’ in Windows? – As Admin;

powercfg /h off

Cheers.

The problem could be:

Intel Optane Memory for SSD Caching

When this is enabled in your BIOS, Windows will boot, but Linux will not. Linux doesn’t have a driver for this. You can boot Linux from your boot menu and choose your Linux disk as your boot disk, but that is not dualboot.

“Be aware: Since there is no support for RST’s caching with Optane memory in Linux, you can’t dual boot Windows with RST caching configured, and Linux. Either turn of Optane in Windows or put Windows into a VM in the Linux OS. To make things not complicated, the following won’t consider dual boot.”

Ik hope this will help you further

WZwijger

1 Like

Thanks for helping!

UEFI boot page shows that secure boot is disabled.
Actually the header of the menue says BIOS Setup Utility and not UEFI but Windows says that UEFI is used , so I followed the guide for UEFI application.

I did not disable this right from the start since in the guide the paragraph started with

so I thought this is just an option that I don’t need since I don’t plan to read/write in the Windows partition.
Anyway I now set in CMD as administrator

powercfg /h off

This made the existing installation boot once, but not a second time.
I re-installed (with formatting hard dives) Manjaro but the problem is still the same. The initial start is ok, second start fails.

What can I do?

Hello,

I cannot find such an entry in the UEFI. Actually the header of the menue says BIOS Setup Utility and not UEFI but Windows says that UEFI is used , so I followed the guide for UEFI application.

Thanks!

I have now installed gnome (slim iso) instead of xfce (silm or full iso) and now it works.

1 Like

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