Good day,
I left my computer alone for a day connected to a headset and when I came back, it just stopped working. The remembered devices are gone as well. I’ve rebooted, tried using a live environment, and tried kernel 6.1 and 6.8, to no avail. Here’s my system information:
System:
Kernel: 6.6.25-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-6.6-x86_64
root=UUID=4b0de9a1-f76b-4599-9ca5-7b90c9d3a620 rw rootflags=subvol=@
quiet
cryptdevice=UUID=fe6bdc85-0dc2-4c0a-a8d8-5e90f50b416f:luks-fe6bdc85-0dc2-4c0a-a8d8-5e90f50b416f
root=/dev/mapper/luks-fe6bdc85-0dc2-4c0a-a8d8-5e90f50b416f splash
udev.log_priority=3
Desktop: KDE Plasma v: 5.27.11 tk: Qt v: 5.15.12 info: frameworks
v: 5.115.0 wm: kwin_x11 vt: 2 dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
Type: Desktop System: Dell product: OptiPlex 3010 v: 01
serial: <superuser required> Chassis: type: 6 serial: <superuser required>
Mobo: Dell model: 042P49 v: A01 serial: <superuser required>
part-nu: OptiPlex 3010 uuid: <superuser required> UEFI: Dell v: A22
date: 11/29/2018
Battery:
Message: No system battery data found. Is one present?
Memory:
System RAM: total: 16 GiB available: 15.59 GiB used: 2.1 GiB (13.5%)
Message: For most reliable report, use superuser + dmidecode.
Array-1: capacity: 16 GiB note: est. slots: 2 modules: 2 EC: None
max-module-size: 8 GiB note: est.
Device-1: DIMM1 type: DDR3 detail: synchronous size: 8 GiB
speed: 1600 MT/s volts: N/A width (bits): data: 64 total: 64
manufacturer: Micron part-no: 16JTF1G64AZ-1G6E1 serial: <filter>
Device-2: DIMM2 type: DDR3 detail: synchronous size: 8 GiB
speed: 1600 MT/s volts: N/A width (bits): data: 64 total: 64
manufacturer: Micron part-no: 16JTF1G64AZ-1G6E1 serial: <filter>
CPU:
Info: model: Intel Core i5-3470 bits: 64 type: MCP arch: Ivy Bridge
gen: core 3 level: v2 built: 2012-15 process: Intel 22nm family: 6
model-id: 0x3A (58) stepping: 9 microcode: 0x21
Topology: cpus: 1x cores: 4 smt: <unsupported> cache: L1: 256 KiB
desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB L3: 6 MiB
desc: 1x6 MiB
Speed (MHz): avg: 1596 high: 1597 min/max: 1600/3200 scaling:
driver: intel_cpufreq governor: schedutil cores: 1: 1597 2: 1597 3: 1596
4: 1596 bogomips: 25555
Flags: acpi aes aperfmperf apic arat arch_perfmon avx bts clflush cmov
constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb
ept erms est f16c flexpriority flush_l1d fpu fsgsbase fxsr ht ibpb ibrs
lahf_lm lm mca mce md_clear mmx monitor msr mtrr nonstop_tsc nopl nx pae
pat pbe pcid pclmulqdq pdcm pebs pge pln pni popcnt pse pse36 pti pts
rdrand rdtscp rep_good sep smep smx ss ssbd sse sse2 sse4_1 sse4_2 ssse3
stibp syscall tm tm2 tpr_shadow tsc tsc_deadline_timer vme vmx vnmi vpid
x2apic xsave xsaveopt xtopology xtpr
Vulnerabilities:
Type: gather_data_sampling status: Not affected
Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
disabled
Type: mds mitigation: Clear CPU buffers; SMT disabled
Type: meltdown mitigation: PTI
Type: mmio_stale_data status: Unknown: No mitigations
Type: reg_file_data_sampling status: Not affected
Type: retbleed status: Not affected
Type: spec_rstack_overflow status: Not affected
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
STIBP: disabled, RSB filling, PBRSB-eIBRS: Not affected
Type: srbds status: Vulnerable: No microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: AMD Ellesmere [Radeon RX 470/480/570/570X/580/580X/590]
vendor: PC Partner / Sapphire driver: amdgpu v: kernel arch: GCN-4
code: Arctic Islands process: GF 14nm built: 2016-20 pcie: gen: 3
speed: 8 GT/s lanes: 16 ports: active: DP-2 empty: DP-1, DVI-D-1,
HDMI-A-1, HDMI-A-2 bus-ID: 01:00.0 chip-ID: 1002:67df class-ID: 0300
temp: 49.0 C
Display: x11 server: X.Org v: 21.1.12 with: Xwayland v: 23.2.6
compositor: kwin_x11 driver: X: loaded: amdgpu unloaded: modesetting
alternate: fbdev,vesa dri: radeonsi gpu: amdgpu display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
s-diag: 582mm (22.93")
Monitor-1: DP-2 mapped: DisplayPort-1 model: Viewteck GFV24C built: 2019
res: 1920x1080 hz: 60 dpi: 92 gamma: 1.2 size: 530x280mm (20.87x11.02")
diag: 599mm (23.6") modes: max: 1920x1080 min: 720x400
API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
device: 1 drv: swrast surfaceless: drv: radeonsi x11: drv: radeonsi
inactive: gbm,wayland
API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 24.0.2-manjaro1.1
glx-v: 1.4 direct-render: yes renderer: AMD Radeon RX 470 Graphics
(radeonsi polaris10 LLVM 16.0.6 DRM 3.54 6.6.25-1-MANJARO)
device-ID: 1002:67df memory: 3.91 GiB unified: no
API: Vulkan v: 1.3.279 layers: 4 device: 0 type: discrete-gpu name: AMD
Radeon RX 470 Graphics (RADV POLARIS10) driver: mesa radv
v: 24.0.2-manjaro1.1 device-ID: 1002:67df surfaces: xcb,xlib
Audio:
Device-1: Intel 6 Series/C200 Series Family High Definition Audio
vendor: Dell 6 driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
chip-ID: 8086:1c20 class-ID: 0403
Device-2: AMD Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590]
vendor: PC Partner / Sapphire driver: snd_hda_intel v: kernel pcie: gen: 3
speed: 8 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 1002:aaf0 class-ID: 0403
Device-3: C-Media TONOR TC-777 Audio Device
driver: hid-generic,snd-usb-audio,usbhid type: USB rev: 1.1 speed: 12 Mb/s
lanes: 1 mode: 1.1 bus-ID: 1-1.3:4 chip-ID: 0d8c:0134 class-ID: 0300
API: ALSA v: k6.6.25-1-MANJARO status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: JACK v: 1.9.22 status: off tools: N/A
Server-2: PipeWire v: 1.0.3 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
vendor: Dell RTL8111/8168/8411 driver: r8169 v: kernel pcie: gen: 1
speed: 2.5 GT/s lanes: 1 port: d000 bus-ID: 03:00.0 chip-ID: 10ec:8168
class-ID: 0200
IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: noprefixroute scope: link
Info: services: NetworkManager
WAN IP: <filter>
Bluetooth:
Device-1: Realtek Bluetooth Radio driver: btusb v: 0.8 type: USB rev: 1.1
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-1.2:3 chip-ID: 0bda:8771
class-ID: e001 serial: <filter>
Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
Message: No logical block device data found.
Device-1: luks-0db4202a-0a00-4bac-84fb-39bef6ca327e maj-min: 254:1
type: LUKS dm: dm-1 size: 93.13 GiB
Components:
p-1: sda1 maj-min: 8:1 size: 93.13 GiB
Device-2: luks-fe6bdc85-0dc2-4c0a-a8d8-5e90f50b416f maj-min: 254:0
type: LUKS dm: dm-0 size: 130.14 GiB
Components:
p-1: sda3 maj-min: 8:3 size: 130.14 GiB
RAID:
Supported mdraid levels: raid0
Device-1: md126 maj-min: 9:126 type: mdraid level: raid-0 status: active
size: 931 GiB
Info: report: N/A blocks: 976224256 chunk-size: 64k
Components: Online:
0: sdb maj-min: 8:16 size: 931.51 GiB
Device-2: md127 maj-min: 9:127 type: mdraid level: N/A status: inactive
size: N/A
Info: report: N/A blocks: 538328 chunk-size: N/A
Components: Online: N/A Spare:
0: sdb maj-min: 8:16 size: 931.51 GiB state: S
Drives:
Local Storage: total: raw: 2.04 TiB usable: 1.13 TiB used: 26.8 GiB (2.3%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: PNY model: CS900 240GB SSD
size: 223.57 GiB block-size: physical: 512 B logical: 512 B speed: 3.0 Gb/s
tech: SSD serial: <filter> fw-rev: 0BB3 scheme: GPT
ID-2: /dev/sdb maj-min: 8:16 vendor: Hitachi model: HUA722010CLA330
size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 3.0 Gb/s
tech: HDD rpm: 7200 serial: <filter> fw-rev: A3EA
ID-3: /dev/sdc maj-min: 8:32 vendor: Seagate model: Portable
size: 931.51 GiB block-size: physical: 4096 B logical: 512 B type: USB
rev: 2.1 spd: 480 Mb/s lanes: 1 mode: 2.0 tech: N/A serial: <filter>
fw-rev: 0712 scheme: MBR
Optical-1: /dev/sr0 vendor: HL-DT-ST model: DVD+-RW GHA2N rev: A103
dev-links: cdrom
Features: speed: 125 multisession: yes audio: yes dvd: yes
rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition:
ID-1: / raw-size: 130.14 GiB size: 130.14 GiB (100.00%)
used: 19.51 GiB (15.0%) fs: btrfs dev: /dev/dm-0 maj-min: 254:0
mapped: luks-fe6bdc85-0dc2-4c0a-a8d8-5e90f50b416f label: system
uuid: 4b0de9a1-f76b-4599-9ca5-7b90c9d3a620
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 728 KiB (0.2%) fs: vfat dev: /dev/sda2 maj-min: 8:2 label: BOOT
uuid: E233-C8B4
ID-3: /home raw-size: 93.13 GiB size: 93.13 GiB (100.00%)
used: 7.29 GiB (7.8%) fs: btrfs dev: /dev/dm-1 maj-min: 254:1
mapped: luks-0db4202a-0a00-4bac-84fb-39bef6ca327e label: home
uuid: 9a8b50aa-3186-458f-a6c9-b1400b9d9a37
ID-4: /var/cache raw-size: 130.14 GiB size: 130.14 GiB (100.00%)
used: 19.51 GiB (15.0%) fs: btrfs dev: /dev/dm-0 maj-min: 254:0
mapped: luks-fe6bdc85-0dc2-4c0a-a8d8-5e90f50b416f label: system
uuid: 4b0de9a1-f76b-4599-9ca5-7b90c9d3a620
ID-5: /var/log raw-size: 130.14 GiB size: 130.14 GiB (100.00%)
used: 19.51 GiB (15.0%) fs: btrfs dev: /dev/dm-0 maj-min: 254:0
mapped: luks-fe6bdc85-0dc2-4c0a-a8d8-5e90f50b416f label: system
uuid: 4b0de9a1-f76b-4599-9ca5-7b90c9d3a620
Swap:
Alert: No swap data was found.
Unmounted:
ID-1: /dev/md126p1 maj-min: 259:0 size: 931 GiB fs: ext4 label: N/A
uuid: 7c1fa927-7b20-4c59-878a-9bc1bc64e298
ID-2: /dev/sdc1 maj-min: 8:33 size: 3.65 GiB fs: iso9660
ID-3: /dev/sdc2 maj-min: 8:34 size: 4 MiB fs: vfat label: MISO_EFI
uuid: B5B6-A7FC
USB:
Hub-1: 1-0:1 info: full speed or root hub ports: 2 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 4 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 8087:0024
class-ID: 0900
Device-1: 1-1.2:3 info: Realtek Bluetooth Radio type: bluetooth
driver: btusb interfaces: 2 rev: 1.1 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
mode: 1.1 power: 500mA chip-ID: 0bda:8771 class-ID: e001 serial: <filter>
Device-2: 1-1.3:4 info: C-Media TONOR TC-777 Audio Device type: audio,HID
driver: hid-generic,snd-usb-audio,usbhid interfaces: 3 rev: 1.1
speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
chip-ID: 0d8c:0134 class-ID: 0300
Device-3: 1-1.4:5 info: Razer USA DeathAdder Essential
type: mouse,keyboard driver: hid-generic,usbhid interfaces: 3 rev: 2.0
speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 500mA
chip-ID: 1532:0098 class-ID: 0300
Hub-3: 2-0:1 info: full speed or root hub ports: 2 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Hub-4: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 8087:0024
class-ID: 0900
Device-1: 2-1.4:3 info: Seagate RSS LLC Portable type: mass storage
driver: uas interfaces: 1 rev: 2.1 speed: 480 Mb/s (57.2 MiB/s) lanes: 1
mode: 2.0 power: 500mA chip-ID: 0bc2:2344 class-ID: 0806 serial: <filter>
Device-2: 2-1.5:4 info: China Resource Semico USB Keyboard
type: keyboard,mouse driver: hid-generic,usbhid interfaces: 2 rev: 1.1
speed: 1.5 Mb/s (183 KiB/s) lanes: 1 mode: 1.0 power: 500mA
chip-ID: 1a2c:4b81 class-ID: 0301
Sensors:
System Temperatures: cpu: 42.0 C mobo: N/A gpu: amdgpu temp: 49.0 C
Fan Speeds (rpm): N/A gpu: amdgpu fan: 1677
Info:
Processes: 258 Power: uptime: 5m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 6.21 GiB services: org_kde_powerdevil,
power-profiles-daemon, upowerd Init: systemd v: 255 default: graphical
tool: systemctl
Packages: 1202 pm: pacman pkgs: 1197 libs: 370 tools: pamac,yay
pm: flatpak pkgs: 5 Compilers: clang: 16.0.6 gcc: 13.2.1 Shell: Zsh v: 5.9
default: Bash v: 5.2.26 running-in: konsole inxi: 3.3.33
Here’s logs about bluetooth:
sudo systemctl status bluetooth
● bluetooth.service - Bluetooth service
Loaded: loaded (/usr/lib/systemd/system/bluetooth.service; enabled; preset: disabled)
Active: active (running) since Wed 2024-04-10 19:05:51 CDT; 24h ago
Docs: man:bluetoothd(8)
Main PID: 525 (bluetoothd)
Status: "Running"
Tasks: 1 (limit: 19090)
Memory: 2.3M (peak: 2.5M)
CPU: 31ms
CGroup: /system.slice/bluetooth.service
└─525 /usr/lib/bluetooth/bluetoothd
Apr 10 19:05:51 dylan-optiplex3010 systemd[1]: Started Bluetooth service.
Apr 10 19:05:51 dylan-optiplex3010 bluetoothd[525]: Starting SDP server
Apr 10 19:05:51 dylan-optiplex3010 bluetoothd[525]: src/plugin.c:plugin_init() System does not support csip plugin
Apr 10 19:05:51 dylan-optiplex3010 bluetoothd[525]: profiles/audio/micp.c:micp_init() D-Bus experimental not enabled
Apr 10 19:05:51 dylan-optiplex3010 bluetoothd[525]: src/plugin.c:plugin_init() System does not support micp plugin
Apr 10 19:05:51 dylan-optiplex3010 bluetoothd[525]: src/plugin.c:plugin_init() System does not support vcp plugin
Apr 10 19:05:51 dylan-optiplex3010 bluetoothd[525]: src/plugin.c:plugin_init() System does not support mcp plugin
Apr 10 19:05:51 dylan-optiplex3010 bluetoothd[525]: src/plugin.c:plugin_init() System does not support bass plugin
Apr 10 19:05:51 dylan-optiplex3010 bluetoothd[525]: src/plugin.c:plugin_init() System does not support bap plugin
Apr 10 19:05:51 dylan-optiplex3010 bluetoothd[525]: Bluetooth management interface 1.22 initialized
sudo dmesg | grep -i bluetooth
[ 1.080116] usb 1-1.2: Product: Bluetooth Radio
[ 11.593886] Bluetooth: Core ver 2.22
[ 11.593906] NET: Registered PF_BLUETOOTH protocol family
[ 11.593908] Bluetooth: HCI device and connection manager initialized
[ 11.593911] Bluetooth: HCI socket layer initialized
[ 11.593913] Bluetooth: L2CAP socket layer initialized
[ 11.593917] Bluetooth: SCO socket layer initialized
[ 13.816934] Bluetooth: hci0: command 0xfc61 tx timeout
[ 13.816942] Bluetooth: hci0: RTL: Failed to generate devcoredump
[ 13.816958] Bluetooth: hci0: RTL: RTL: Read reg16 failed (-110)
[ 16.188977] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 16.188982] Bluetooth: BNEP filters: protocol multicast
[ 16.188986] Bluetooth: BNEP socket layer initialized
[ 1372.111585] Bluetooth: hci0: command 0xfc61 tx timeout
[ 1372.111611] Bluetooth: hci0: RTL: RTL: Read reg16 failed (-110)
[ 1372.111615] Bluetooth: hci0: RTL: Failed to generate devcoredump
It looks to me like a hardware failure at first glance, but the inxi dump reports a Bluetooth controller? Weird stuff happening here. Any help would be greatly appreciated.
Thanks in advance.