I am at my wit’s end with this. I have Sony WF-C710 earbuds. The sound cuts in and out so much on my laptop that I miss entire sentences of dialog while streaming TV shows/movies. The problem is not the earbuds because they work perfectly with my smartphone. This issue started after a recent update, so I believe it is software or driver related.
System:
Kernel: 6.18.8-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 15.2.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-6.18-x86_64
root=UUID=98b9a4b1-312f-4333-865b-561550f062ab rw rootflags=subvol=@
resume=UUID=e34495cb-bda0-4141-953a-434242f7e273 udev.log_priority=3
Desktop: KDE Plasma v: 6.5.5 tk: Qt v: N/A wm: kwin_wayland dm: SDDM
Distro: Manjaro base: Arch Linux
Machine:
Type: Laptop System: HP product: HP Pavilion Laptop 15-eh1xxx v: N/A
serial: <filter> Chassis: type: 10 serial: <filter>
Mobo: HP model: 88D0 v: 78.61 serial: <filter> part-nu: 4J8D6UA#ABA
uuid: 32444335-3133-3239-5946-463231334435 Firmware: UEFI vendor: AMI
v: F.30 date: 12/02/2024
Battery:
ID-1: BAT0 charge: 28.8 Wh (87.2%) condition: 33.1/33.1 Wh (100%)
power: 6.9 W volts: 11.8 min: 11.28 model: HP Primary type: Li-ion
serial: <filter> charging: status: discharging cycles: 63
Memory:
System RAM: total: 8 GiB available: 7.08 GiB used: 3.94 GiB (55.6%)
Array-1: capacity: 32 GiB slots: 2 modules: 2 EC: None
max-module-size: 16 GiB note: est.
Device-1: Bottom - Slot 1 (left) type: DDR4 detail: synchronous
unbuffered (unregistered) size: 4 GiB speed: 3200 MT/s volts: curr: 1.2
min: 1.2 max: 1.2 width (bits): data: 64 total: 64 manufacturer: Samsung
part-no: M471A5244CB0-CWE serial: <filter>
Device-2: Bottom - Slot 2 (right) type: DDR4 detail: synchronous
unbuffered (unregistered) size: 4 GiB speed: 3200 MT/s volts: curr: 1.2
min: 1.2 max: 1.2 width (bits): data: 64 total: 64 manufacturer: Samsung
part-no: M471A5244CB0-CWE serial: <filter>
PCI Slots:
Slot: 0 type: PCIe status: in use info: J6B2 length: long volts: 3.3
bus-ID: 00:01.0
CPU:
Info: model: AMD Ryzen 5 5500U with Radeon Graphics socket: FP6 bits: 64
type: MT MCP arch: Zen 2 gen: 2 level: v3 note: check built: 2020-22
process: TSMC n7 (7nm) family: 0x17 (23) model-id: 0x68 (104) stepping: 1
microcode: 0x8608108
Topology: cpus: 1x dies: 1 clusters: 1 cores: 6 threads: 12 tpc: 2
smt: enabled cache: L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 3 MiB
desc: 6x512 KiB L3: 8 MiB desc: 2x4 MiB
Speed (MHz): avg: 1397 min/max: 414/4057 boost: enabled
base/boost: 2100/4050 scaling: driver: amd-pstate-epp governor: powersave
volts: 1.2 V ext-clock: 100 MHz cores: 1: 1397 2: 1397 3: 1397 4: 1397
5: 1397 6: 1397 7: 1397 8: 1397 9: 1397 10: 1397 11: 1397 12: 1397
bogomips: 50303
Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
constant_tsc cpb cppc cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid
f16c flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibrs
ibs irperf lahf_lm lbrv lm mba mca mce misalignsse mmx mmxext monitor
movbe msr mtrr mwaitx nonstop_tsc nopl npt nrip_save nx osvw
overflow_recov pae pat pausefilter pclmulqdq pdpe1gb perfctr_core
perfctr_llc perfctr_nb pfthreshold pge pni popcnt pse pse36 rapl rdpid
rdpru rdrand rdseed rdt_a rdtscp rep_good sep sha_ni skinit smap smca
smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp succor svm svm_lock
syscall tce topoext tsc tsc_scale umip v_spec_ctrl v_vmsave_vmload vgif
vmcb_clean vme vmmcall wbnoinvd wdt xgetbv1 xsave xsavec xsaveerptr
xsaveopt xtopology
Vulnerabilities:
Type: gather_data_sampling status: Not affected
Type: ghostwrite status: Not affected
Type: indirect_target_selection status: Not affected
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data status: Not affected
Type: old_microcode status: Not affected
Type: reg_file_data_sampling status: Not affected
Type: retbleed mitigation: untrained return thunk; SMT enabled with STIBP
protection
Type: spec_rstack_overflow mitigation: Safe RET
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; STIBP:
always-on; RSB filling; PBRSB-eIBRS: Not affected; BHI: Not affected
Type: srbds status: Not affected
Type: tsa status: Not affected
Type: tsx_async_abort status: Not affected
Type: vmscape mitigation: IBPB before exit to userspace
Graphics:
Device-1: Advanced Micro Devices [AMD/ATI] Lucienne vendor: Hewlett-Packard
driver: amdgpu v: kernel arch: GCN-5 code: Vega process: GF 14nm
built: 2017-20 pcie: gen: 3 speed: 8 GT/s lanes: 16 ports: active: eDP-1
empty: DP-1,HDMI-A-1 bus-ID: 04:00.0 chip-ID: 1002:164c class-ID: 0300
temp: 36.0 C
Device-2: Quanta HP Wide Vision HD Camera driver: uvcvideo type: USB
rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-3:2 chip-ID: 0408:5425
class-ID: fe01 serial: <filter>
Display: unspecified server: X.Org v: 24.1.9 with: Xwayland v: 24.1.9
compositor: kwin_wayland driver: X: loaded: modesetting
alternate: fbdev,vesa dri: radeonsi gpu: amdgpu display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.00x11.26")
s-diag: 583mm (22.95") monitors: <missing: xrandr>
Monitor-1: eDP-1 model: BOE Display 0x0a01 built: 2021 res: 1920x1080
dpi: 142 gamma: 1.2 chroma: red: x: 0.588 y: 0.369 green: x: 0.357 y: 0.569
blue: x: 0.157 y: 0.125 white: x: 0.314 y: 0.329
size: 344x194mm (13.54x7.64") diag: 395mm (15.5") ratio: 16:9
modes: 1920x1080, 1680x1050, 1280x1024, 1440x900, 1280x800, 1280x720,
1024x768, 800x600, 640x480
EDID-Warnings: 1: parse_edid: unknown flag 2
API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
device: 1 drv: swrast gbm: drv: radeonsi surfaceless: drv: radeonsi x11:
drv: radeonsi inactive: wayland
API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 25.3.4-arch1.1
glx-v: 1.4 direct-render: yes renderer: AMD Radeon Graphics (radeonsi
renoir ACO DRM 3.64 6.18.8-1-MANJARO) device-ID: 1002:164c memory: 500 MiB
unified: no
API: Vulkan v: 1.4.335 layers: 2 device: 0 type: integrated-gpu name: AMD
Radeon Graphics (RADV RENOIR) driver: mesa radv v: 25.3.4-arch1.1
device-ID: 1002:164c surfaces: N/A
Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo
de: kscreen-console,kscreen-doctor wl: wayland-info,wlr-randr
x11: xdpyinfo,xprop
Audio:
Device-1: Advanced Micro Devices [AMD/ATI] Renoir/Cezanne HDMI/DP Audio
vendor: Hewlett-Packard driver: snd_hda_intel v: kernel pcie: gen: 3
speed: 8 GT/s lanes: 16 bus-ID: 04:00.1 chip-ID: 1002:1637 class-ID: 0403
Device-2: Advanced Micro Devices [AMD] Audio Coprocessor
vendor: Hewlett-Packard driver: snd_rn_pci_acp3x v: kernel
alternate: snd_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x, snd_acp_pci,
snd_rpl_pci_acp6x, snd_pci_ps, snd_sof_amd_renoir, snd_sof_amd_rembrandt,
snd_sof_amd_vangogh, snd_sof_amd_acp63, snd_sof_amd_acp70 pcie: gen: 3
speed: 8 GT/s lanes: 16 bus-ID: 04:00.5 chip-ID: 1022:15e2 class-ID: 0480
Device-3: Advanced Micro Devices [AMD] Ryzen HD Audio
vendor: Hewlett-Packard driver: snd_hda_intel v: kernel pcie: gen: 3
speed: 8 GT/s lanes: 16 bus-ID: 04:00.6 chip-ID: 1022:15e3 class-ID: 0403
API: ALSA v: k6.18.8-1-MANJARO status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
Server-2: PipeWire v: 1.4.10 status: n/a (root, process) with:
1: pipewire-pulse status: active 2: wireplumber status: active
3: pipewire-alsa type: plugin 4: pw-jack type: plugin
tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Realtek RTL8852AE 802.11ax PCIe Wireless Network Adapter
vendor: Hewlett-Packard driver: rtw89_8852ae v: kernel pcie: gen: 1
speed: 2.5 GT/s lanes: 1 port: f000 bus-ID: 02:00.0 chip-ID: 10ec:8852
class-ID: 0280
IF: wlo1 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: noprefixroute scope: link
IF-ID-1: us-atl-wg-305 state: unknown speed: N/A duplex: N/A mac: N/A
IP v4: <filter> scope: global
IP v6: <filter> scope: global
Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
WAN IP: <filter>
Bluetooth:
Device-1: Realtek Bluetooth Radio driver: btusb v: 0.8 type: USB rev: 1.0
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-4:3 chip-ID: 0bda:2852
class-ID: e001 serial: <filter>
Report: btmgmt ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.2
lmp-v: 11 status: discoverable: no pairing: no class-ID: 7c010c
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 476.94 GiB used: 290.03 GiB (60.8%)
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: SK Hynix
model: BC711 HFM512GD3JX013N size: 476.94 GiB block-size: physical: 512 B
logical: 512 B speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
fw-rev: HPS1 temp: 25.9 C scheme: GPT
SMART: yes health: PASSED on: 131d 15h cycles: 2,245
read-units: 25,870,595 [13.2 TB] written-units: 12,796,047 [6.55 TB]
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 468.68 GiB size: 468.68 GiB (100.00%)
used: 290.03 GiB (61.9%) fs: btrfs block-size: 4096 B dev: /dev/nvme0n1p3
maj-min: 259:3 label: Manjaro uuid: 98b9a4b1-312f-4333-865b-561550f062ab
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 664 KiB (0.2%) fs: vfat block-size: 512 B dev: /dev/nvme0n1p2
maj-min: 259:2 label: ESP uuid: F991-2931
ID-3: /home raw-size: 468.68 GiB size: 468.68 GiB (100.00%)
used: 290.03 GiB (61.9%) fs: btrfs block-size: 4096 B dev: /dev/nvme0n1p3
maj-min: 259:3 label: Manjaro uuid: 98b9a4b1-312f-4333-865b-561550f062ab
ID-4: /var/cache raw-size: 468.68 GiB size: 468.68 GiB (100.00%)
used: 290.03 GiB (61.9%) fs: btrfs block-size: 4096 B dev: /dev/nvme0n1p3
maj-min: 259:3 label: Manjaro uuid: 98b9a4b1-312f-4333-865b-561550f062ab
ID-5: /var/log raw-size: 468.68 GiB size: 468.68 GiB (100.00%)
used: 290.03 GiB (61.9%) fs: btrfs block-size: 4096 B dev: /dev/nvme0n1p3
maj-min: 259:3 label: Manjaro uuid: 98b9a4b1-312f-4333-865b-561550f062ab
Swap:
Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
compressor: zstd max-pool: 20%
ID-1: swap-1 type: partition size: 7.97 GiB used: 8 KiB (0.0%)
priority: -2 dev: /dev/nvme0n1p1 maj-min: 259:1 label: Linux_Swap
uuid: e34495cb-bda0-4141-953a-434242f7e273
Unmounted:
Message: No unmounted partitions found.
USB:
Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Device-1: 1-3:2 info: Quanta HP Wide Vision HD Camera type: video
driver: uvcvideo interfaces: 3 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s)
lanes: 1 mode: 2.0 power: 500mA chip-ID: 0408:5425 class-ID: fe01
serial: <filter>
Device-2: 1-4:3 info: Realtek Bluetooth Radio type: bluetooth
driver: btusb interfaces: 2 rev: 1.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
mode: 1.1 power: 500mA chip-ID: 0bda:2852 class-ID: e001 serial: <filter>
Hub-2: 2-0:1 info: super-speed hub ports: 2 rev: 3.1
speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
class-ID: 0900
Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Hub-4: 4-0:1 info: super-speed hub ports: 2 rev: 3.1
speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
class-ID: 0900
Sensors:
System Temperatures: cpu: 37.1 C mobo: N/A gpu: amdgpu temp: 36.0 C
Fan Speeds (rpm): fan-1: 0 fan-2: 0
Repos:
Packages: pm: pacman pkgs: 1213 libs: 279 tools: octopi,yay
Active pacman repo servers in: /etc/pacman.d/mirrorlist
1: https://irltoolkit.mm.fcix.net/manjaro/unstable/$repo/$arch
2: https://ohioix.mm.fcix.net/manjaro/unstable/$repo/$arch
3: https://codingflyboy.mm.fcix.net/manjaro/unstable/$repo/$arch
4: https://repo.ialab.dsu.edu/manjaro/unstable/$repo/$arch
5: https://mnvoip.mm.fcix.net/manjaro/unstable/$repo/$arch
6: https://nocix.mm.fcix.net/manjaro/unstable/$repo/$arch
7: https://mirrors.gigenet.com/manjaro/unstable/$repo/$arch
8: https://coresite.mm.fcix.net/manjaro/unstable/$repo/$arch
9: https://cofractal-ewr.mm.fcix.net/manjaro/unstable/$repo/$arch
10: https://forksystems.mm.fcix.net/manjaro/unstable/$repo/$arch
11: https://volico.mm.fcix.net/manjaro/unstable/$repo/$arch
12: https://nnenix.mm.fcix.net/manjaro/unstable/$repo/$arch
13: https://ziply.mm.fcix.net/manjaro/unstable/$repo/$arch
14: https://mirrors.ocf.berkeley.edu/manjaro/unstable/$repo/$arch
15: https://mirror.math.princeton.edu/pub/manjaro/unstable/$repo/$arch
16: https://opencolo.mm.fcix.net/manjaro/unstable/$repo/$arch
17: https://mirror.fcix.net/manjaro/unstable/$repo/$arch
18: https://southfront.mm.fcix.net/manjaro/unstable/$repo/$arch
Processes:
CPU top: 5 of 340
1: cpu: 12.2% command: firefox pid: 1643 mem: 730.9 MiB (10.0%)
2: cpu: 5.8% command: kwin_wayland pid: 889 mem: 245.4 MiB (3.3%)
3: cpu: 4.9% command: qbittorrent pid: 4020 mem: 598.3 MiB (8.2%)
4: cpu: 3.3% command: firefox pid: 3751 mem: 419.4 MiB (5.7%)
5: cpu: 3.1% command: firefox pid: 2263 mem: 345.8 MiB (4.7%)
Memory top: 5 of 340
1: mem: 730.9 MiB (10.0%) command: firefox pid: 1643 cpu: 12.2%
2: mem: 598.3 MiB (8.2%) command: qbittorrent pid: 4020 cpu: 4.9%
3: mem: 524.6 MiB (7.2%) command: haruna pid: 4922 cpu: 2.6%
4: mem: 486.5 MiB (6.7%) command: plasmashell pid: 1081 cpu: 1.6%
5: mem: 419.4 MiB (5.7%) command: firefox pid: 3751 cpu: 3.3%
Info:
Processes: 340 Power: uptime: 30m states: freeze,mem,disk suspend: s2idle
wakeups: 0 hibernate: platform avail: shutdown, reboot, suspend, test_resume
image: 2.81 GiB services: org_kde_powerdevil, power-profiles-daemon,
upowerd Init: systemd v: 258 default: graphical tool: systemctl
Compilers: gcc: 15.2.1 Shell: Sudo (sudo) v: 1.9.17p2 default: Bash
v: 5.3.9 running-in: konsole inxi: 3.3.40
