Bluetooth earbuds connection issues

Hey, I’m using Manjaro Gnome, and I’m trying to connect my wireless earbuds (Sony WF-1000XM3) to the laptop. In the Bluetooth settings, it says that headphones are connected, but there’s no ‘Device is connected’ sound I used to hear when I connect my earbuds to some new device, and also, there are no earbuds in the output sound settings.

I’ve tried to use this tutorial: [HowTo] Bluetooth headphones paired, but no sound after a while
I know It’s probably not my case, but this doesn’t work, anyways…

Does anyone have some ideas about this issue?

System:
  Kernel: 5.12.19-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 11.1.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.12-x86_64
    root=UUID=088ef75f-4872-4f47-8e9d-ceb0144a7e82 rw
    resume=UUID=088ef75f-4872-4f47-8e9d-ceb0144a7e82 resume_offset=17661952
    quiet splash apparmor=1 security=apparmor udev.log_priority=3
  Desktop: GNOME v: 42.4 tk: GTK v: 3.24.34 wm: gnome-shell dm: GDM v: 42.0
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: ASUSTeK product: ZenBook UX434DA_UM433DA v: 1.0
    serial: <superuser required>
  Mobo: ASUSTeK model: UX434DA v: 1.0 serial: <superuser required>
    UEFI: American Megatrends v: UX434DA_UM433DA.307 date: 12/09/2020
Battery:
  ID-1: BAT0 charge: 16.3 Wh (41.8%) condition: 39.0/50.0 Wh (78.0%)
    volts: 11.9 min: 11.9 model: ASUSTeK ASUS Battery type: Li-ion serial: N/A
    status: charging cycles: 178
CPU:
  Info: model: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx bits: 64
    type: MT MCP arch: Zen/Zen+ note: check gen: 1 built: 2019 process: GF 12nm
    family: 0x17 (23) model-id: 0x18 (24) stepping: 1 microcode: 0x8108109
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 384 KiB desc: d-4x32 KiB; i-4x64 KiB L2: 2 MiB desc: 4x512 KiB L3: 4 MiB
    desc: 1x4 MiB
  Speed (MHz): avg: 1271 high: 1396 min/max: 1400/2100 boost: enabled
    scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 1222 2: 1305
    3: 1227 4: 1230 5: 1231 6: 1223 7: 1340 8: 1396 bogomips: 33551
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl and seccomp
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP:
    disabled, RSB filling
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: AMD Picasso/Raven 2 [Radeon Vega Series / Radeon Mobile Series]
    vendor: ASUSTeK driver: amdgpu v: kernel arch: GCN-5 code: Vega
    process: GF 14nm built: 2017-20 pcie: gen: 3 speed: 8 GT/s lanes: 16
    ports: active: eDP-1 empty: HDMI-A-1 bus-ID: 03:00.0 chip-ID: 1002:15d8
    class-ID: 0300
  Device-2: IMC Networks USB2.0 HD IR UVC WebCam type: USB driver: uvcvideo
    bus-ID: 3-2:3 chip-ID: 13d3:56cb class-ID: 0e02 serial: <filter>
  Display: wayland server: X.org v: 1.21.1.4 with: Xwayland v: 22.1.3
    compositor: gnome-shell driver: X: loaded: amdgpu
    unloaded: modesetting,radeon alternate: fbdev,vesa gpu: amdgpu
    display-ID: 0
  Monitor-1: eDP-1 model: BOE Display 0x07e9 built: 2018 res: 1920x1080
    dpi: 158 gamma: 1.2 size: 309x174mm (12.17x6.85") diag: 355mm (14")
    ratio: 16:9 modes: max: 1920x1080 min: 640x480
  Message: Wayland GBM/EGL data currently not available.
Audio:
  Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio driver: snd_hda_intel
    v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16 bus-ID: 03:00.1
    chip-ID: 1002:15de class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor driver: snd_pci_acp3x
    v: kernel alternate: snd_rn_pci_acp3x pcie: gen: 3 speed: 8 GT/s lanes: 16
    bus-ID: 03:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-3: AMD Family 17h/19h HD Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    bus-ID: 03:00.6 chip-ID: 1022:15e3 class-ID: 0403
  Sound Server-1: ALSA v: k5.12.19-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.21 running: no
  Sound Server-3: PulseAudio v: 16.1 running: yes
  Sound Server-4: PipeWire v: 0.3.56 running: no
Network:
  Device-1: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 bus-ID: 01:00.0 chip-ID: 8086:24fd class-ID: 0280
  IF: wlp1s0 state: up mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8
    bus-ID: 1-4:2 chip-ID: 8087:0a2b class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 3 state: up address: see --recommends
Drives:
  Local Storage: total: 238.47 GiB used: 110.06 GiB (46.2%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: SK Hynix
    model: HFM256GDJTNG-8310A size: 238.47 GiB block-size: physical: 512 B
    logical: 512 B speed: 15.8 Gb/s lanes: 2 type: SSD serial: <filter>
    rev: 80001C00 temp: 47.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 238.17 GiB size: 233.38 GiB (97.99%) used: 110.06 GiB
    (47.2%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) used: 288 KiB
    (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 12 GiB used: 0 KiB (0.0%) priority: 100
    file: /swapfile
  ID-2: swap-2 type: file size: 256 MiB used: 0 KiB (0.0%) priority: 50
    file: /var/lib/systemd-swap/swapfc/1
Sensors:
  System Temperatures: cpu: 66.9 C mobo: N/A gpu: amdgpu temp: 66.0 C
  Fan Speeds (RPM): cpu: 3100
Info:
  Processes: 334 Uptime: 10m wakeups: 1854 Memory: 5.81 GiB used: 2.91 GiB
  (50.1%) Init: systemd v: 251 default: graphical tool: systemctl Compilers:
  gcc: 12.1.1 clang: 14.0.6 Packages: 1709 apt: 0 pacman: 1645 lib: 432
  flatpak: 47 snap: 17 Shell: Zsh v: 5.9 running-in: gnome-terminal
  inxi: 3.3.20

I have the same problem. After updating the system, there’s no connected sound from my Jabra Elite 3 earbuds and no earbuds in the output settings.

There are some messages from journalctl

10月 11 01:11:56 doraemon-xps bluetoothd[825]: profiles/battery/battery.c:foreach_batt_service() More than one BATT service exists for this device
10月 11 01:11:57 doraemon-xps bluetoothd[825]: profiles/deviceinfo/deviceinfo.c:read_pnpid_cb() Error reading PNP_ID: Invalid pdu length received
System:
  Kernel: 5.10.147-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64
    root=UUID=26334a62-3293-4a8d-b5d4-b52c97e2ea62 rw quiet splash apparmor=1
    lsm=lockdown,yama,apparmor,bpf
    resume=UUID=51fa1a39-6dd3-4f24-995c-3b8bb5ffb0ce udev.log_priority=3
  Desktop: GNOME v: 42.5 tk: GTK v: 3.24.34 wm: gnome-shell dm: GDM v: 42.0
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Dell product: XPS 15 9560 v: N/A
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: Dell model: 0JHP5H v: A00 serial: <superuser required> UEFI: Dell
    v: 1.24.0 date: 08/10/2021
Battery:
  ID-1: BAT0 charge: 48.2 Wh (100.0%) condition: 48.2/97.0 Wh (49.7%)
    volts: 12.6 min: 11.4 model: SMP DELL GPM0365 type: Li-ion serial: <filter>
    status: full
Memory:
  RAM: total: 19.4 GiB used: 6.17 GiB (31.8%)
  RAM Report: permissions: Unable to run dmidecode. Root privileges
    required.
CPU:
  Info: model: Intel Core i5-7300HQ bits: 64 type: MCP arch: Kaby Lake
    gen: core 7 level: v3 note: check built: 2018 process: Intel 14nm family: 6
    model-id: 0x9E (158) stepping: 9 microcode: 0xF0
  Topology: cpus: 1x cores: 4 smt: <unsupported> cache: L1: 256 KiB
    desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB L3: 6 MiB
    desc: 1x6 MiB
  Speed (MHz): avg: 3376 high: 3486 min/max: 800/3500 scaling:
    driver: intel_pstate governor: powersave cores: 1: 3326 2: 3399 3: 3486
    4: 3294 bogomips: 20004
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush
    clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
    dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu
    fsgsbase fxsr ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida
    intel_pt invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor
    movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm
    pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts rdrand rdseed rdtscp
    rep_good sdbg sep smap smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp
    syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi
    vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
    disabled
  Type: mds mitigation: Clear CPU buffers; SMT disabled
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT disabled
  Type: retbleed mitigation: IBRS
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl and seccomp
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: IBRS, IBPB: conditional, RSB filling,
    PBRSB-eIBRS: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel HD Graphics 630 vendor: Dell driver: i915 v: kernel
    arch: Gen-9.5 process: Intel 14nm built: 2016-20 ports: active: eDP-1
    empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:591b
    class-ID: 0300
  Device-2: NVIDIA GP107M [GeForce GTX 1050 Mobile] vendor: Dell
    driver: nvidia v: 515.76 alternate: nouveau,nvidia_drm non-free: 515.xx+
    status: current (as of 2022-10) arch: Pascal code: GP10x
    process: TSMC 16nm built: 2016-21 pcie: gen: 1 speed: 2.5 GT/s lanes: 16
    link-max: gen: 3 speed: 8 GT/s bus-ID: 01:00.0 chip-ID: 10de:1c8d
    class-ID: 0302
  Device-3: Microdia Integrated_Webcam_HD type: USB driver: uvcvideo
    bus-ID: 1-12:7 chip-ID: 0c45:6713 class-ID: 0e02
  Display: x11 server: X.org v: 1.21.1.4 with: Xwayland v: 22.1.3
    compositor: gnome-shell driver: X: loaded: modesetting,nvidia
    alternate: fbdev,nouveau,nv,vesa dri: iris gpu: i915 display-ID: :1
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-size: <missing: xdpyinfo>
  Monitor-1: eDP-1 model: Sharp 0x1476 built: 2016 res: 1920x1080 hz: 60
    dpi: 141 gamma: 1.2 size: 346x194mm (13.62x7.64") diag: 397mm (15.6")
    ratio: 16:9 modes: 3840x2160
  Message: Unable to show GL data. Required tool glxinfo missing.
Audio:
  Device-1: Intel CM238 HD Audio vendor: Dell driver: snd_hda_intel v: kernel
    bus-ID: 00:1f.3 chip-ID: 8086:a171 class-ID: 0403
  Sound API: ALSA v: k5.10.147-1-MANJARO running: yes
  Sound Server-1: PulseAudio v: 16.1 running: no
  Sound Server-2: PipeWire v: 0.3.58 running: yes
Network:
  Device-1: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter
    vendor: Rivet Networks Killer Wireless-n/a/ac 1535 driver: ath10k_pci
    v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 bus-ID: 02:00.0
    chip-ID: 168c:003e class-ID: 0280 temp: 38.0 C
  IF: wlp2s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  IF-ID-1: anbox0 state: down mac: <filter>
  IP v4: <filter> scope: global
  WAN IP: <filter>
Bluetooth:
  Device-1: Qualcomm Atheros type: USB driver: btusb v: 0.8 bus-ID: 1-4:4
    chip-ID: 0cf3:e301 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 1.82 TiB used: 940.51 GiB (50.5%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Crucial model: CT2000P5SSD8
    size: 1.82 TiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
    lanes: 4 type: SSD serial: <filter> rev: P4CR311 temp: 39.9 C scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 1.64 TiB size: 1.61 TiB (98.37%) used: 940.51 GiB (57.1%)
    fs: ext4 dev: /dev/nvme0n1p8 maj-min: 259:8 label: N/A
    uuid: 26334a62-3293-4a8d-b5d4-b52c97e2ea62
  ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%) used: 304 KiB
    (0.1%) fs: vfat dev: /dev/nvme0n1p7 maj-min: 259:7 label: NO_LABEL
    uuid: 0256-F139
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 28 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/nvme0n1p6 maj-min: 259:6 label: N/A
    uuid: 51fa1a39-6dd3-4f24-995c-3b8bb5ffb0ce
Unmounted:
  ID-1: /dev/nvme0n1p1 maj-min: 259:1 size: 100 MiB fs: vfat label: N/A
    uuid: 9EAA-1271
  ID-2: /dev/nvme0n1p2 maj-min: 259:2 size: 16 MiB fs: <superuser required>
    label: N/A uuid: N/A
  ID-3: /dev/nvme0n1p3 maj-min: 259:3 size: 147.33 GiB fs: ntfs label: N/A
    uuid: 26B2C75AB2C72CDD
  ID-4: /dev/nvme0n1p4 maj-min: 259:4 size: 563 MiB fs: ntfs label: N/A
    uuid: 1448F97948F959C6
  ID-5: /dev/nvme0n1p5 maj-min: 259:5 size: 12 GiB fs: ntfs label: Data
    uuid: 560CAC6A0CAC4739
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 16 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-1:2 info: Kingsis Professional eSports Mouse type: Mouse
    driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s
    power: 100mA chip-ID: 3057:0001 class-ID: 0301
  Device-2: 1-2:3 info: Logitech Keyboard K120 type: Keyboard,HID
    driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 1.5 Mb/s
    power: 90mA chip-ID: 046d:c31c class-ID: 0300
  Device-3: 1-4:4 info: Qualcomm Atheros type: Bluetooth driver: btusb
    interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 0cf3:e301
    class-ID: e001
  Device-4: 1-7:5 info: Validity Sensors VFS7552 Touch Fingerprint Sensor
    type: <vendor specific> driver: N/A interfaces: 1 rev: 2.0 speed: 12 Mb/s
    power: 100mA chip-ID: 138a:0091 class-ID: ff00 serial: <filter>
  Device-5: 1-9:6 info: Elan Micro Touchscreen type: HID
    driver: hid-multitouch,usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s
    power: 100mA chip-ID: 04f3:24a0 class-ID: 0300
  Device-6: 1-12:7 info: Microdia Integrated_Webcam_HD type: Video
    driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA
    chip-ID: 0c45:6713 class-ID: 0e02
  Hub-2: 2-0:1 info: Super-speed hub ports: 8 rev: 3.0 speed: 5 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 52.0 C pch: 50.0 C mobo: N/A
  Fan Speeds (RPM): cpu: 2530 fan-2: 2525
Info:
  Processes: 304 Uptime: 41m wakeups: 1 Init: systemd v: 251
  default: graphical tool: systemctl Compilers: gcc: 12.2.0 clang: 14.0.6
  Packages: 1827 pm: pacman pkgs: 1792 libs: 375
  tools: gnome-software,pamac,yay pm: flatpak pkgs: 26 pm: snap pkgs: 9
  Shell: Zsh v: 5.9 running-in: gnome-terminal inxi: 3.3.22