Bluetooth connected but no sound

Good evening, I do have a somewhat similar issue.

inxi -SMAEz
System:
  Kernel: 6.12.73-1-MANJARO arch: x86_64 bits: 64
  Desktop: KDE Plasma v: 6.5.5 Distro: Manjaro Linux
Machine:
  Type: Laptop System: HP product: HP EliteBook 830 G8 Notebook PC v: SBKPF
    serial: <superuser required>
  Mobo: HP model: 8AB3 v: KBC Version 56.19.00 serial: <superuser required>
    Firmware: UEFI vendor: HP v: T39 Ver. 01.19.00 date: 11/19/2024
Audio:
  Device-1: Intel Tiger Lake-LP Smart Sound Audio
    driver: sof-audio-pci-intel-tgl
  Device-2: Razer USA Gaming Webcam [Kiyo] driver: snd-usb-audio,uvcvideo
    type: USB
  Device-3: GN Netcom Jabra Link 380 driver: jabra,snd-usb-audio,usbhid
    type: USB
  API: ALSA v: k6.12.73-1-MANJARO status: kernel-api
  Server-1: PipeWire v: 1.4.10 status: active
Bluetooth:
  Device-1: Intel AX201 Bluetooth driver: btusb type: USB
  Report: btmgmt ID: hci0 state: up address: N/A

So that looks ok, I think:

pactl list cards short
47      alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic alsa
7405    alsa_card.usb-Alpha_Imaging_Tech._Corp._Razer_Kiyo-02   alsa
7494    alsa_card.usb-0b0e_Jabra_Link_380_50C275B4982F-00       alsa
8834    bluez_card.F4_4E_FD_09_42_4A    module-bluez5-device.c

For me that also looks fine.

The entry in /etc/bluetooth/audio.conf is also there. Checked and for the sake of it restrted the service but

Except from the beep, when bluetooth box connects, no sound is played. No video in the browser (vivaldi), no music from Elisa, nothin’

What I could observe is that when I open up the Systemsettings->Audio, it is listed as an ‘Inactive card’

Help would be appreciated, as it was working before but just stopped doing so after an update a couple of weeks ago. Digged through the internet, try to find something, but without success.

THX!

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I have this exact same problem, Speakers ok. Seems to connect to the BT headset, even shows sound working in pipewire app. But no audio in the actual headset. Switched to earbuds until I can investigate.

Please post more information to show available card profiles for the Bluetooth device:

pactl list cards

and the default sink for audio playback:

pactl get-default-sink
1 Like