Audio not working on kernel 6

Hi,

I have dual-boot Manjaro/Windows.

I have sound on Windows, but not on Manjaro (except for HDMI audio).

I have tried previous suggestions:

  • Downgrade/Upgrade Kernel (5.15, 6.1.62, 6.5)
  • Sleep/Reboot
  • Boot to Windows and back
  • Connect wired Headphones, wireless (BT) headphones, and speakers (only HDMI audio works)
  • Reinstall pipewire and pulseaudio
  • Completely remove pulseaudio and stick with pipewire
  • Replace wireplumber by pipewire-media-manager

My system information is (including audio):

inxi -v7azy
System:
  Kernel: 6.1.62-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: hpet available: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1-x86_64
    root=UUID=82bdae26-9e19-40b5-8ef1-5a44f10b8238 rw quiet splash
    udev.log_priority=3
  Desktop: KDE Plasma v: 5.27.9 tk: Qt v: 5.15.11 wm: kwin_wayland vt: 1
    dm: SDDM Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: ASUSTeK product: Vivobook_ASUSLaptop M7400QC_M7400QC
    v: 1.0 serial: <superuser required>
  Mobo: ASUSTeK model: M7400QC v: 1.0 serial: <superuser required>
    UEFI: American Megatrends LLC. v: M7400QC.305 date: 08/25/2021
Battery:
  ID-1: BAT0 charge: 60.9 Wh (100.0%) condition: 60.9/63.0 Wh (96.6%)
    volts: 12.0 min: 12.0 model: ASUSTeK ASUS Battery type: Li-ion serial: N/A
    status: not charging cycles: 6
  Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard ERGO K860
    serial: <filter> charge: 50% (should be ignored) rechargeable: yes
    status: discharging
Memory:
  System RAM: total: 16 GiB note: est. available: 15.03 GiB
    used: 4.78 GiB (31.8%)
  RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: AMD Ryzen 7 5800H with Radeon Graphics bits: 64 type: MT MCP
    arch: Zen 3 gen: 4 level: v3 note: check built: 2021-22
    process: TSMC n7 (7nm) family: 0x19 (25) model-id: 0x50 (80) stepping: 0
    microcode: 0xA50000C
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
    L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB L3: 16 MiB
    desc: 1x16 MiB
  Speed (MHz): avg: 1681 high: 3200 min/max: 1200/4462 boost: enabled
    scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 1879 2: 1200
    3: 1750 4: 2275 5: 1200 6: 1374 7: 1344 8: 1200 9: 1880 10: 1200 11: 1396
    12: 1854 13: 1719 14: 2234 15: 1200 16: 3200 bogomips: 102243
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
    bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
    constant_tsc cpb cppc cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
    cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists erms extapic
    extd_apicid f16c flushbyasid fma fpu fsgsbase fsrm fxsr fxsr_opt ht
    hw_pstate ibpb ibrs ibs invpcid irperf lahf_lm lbrv lm mba mca mce
    misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl npt
    nrip_save nx ospke osvw overflow_recov pae pat pausefilter pclmulqdq
    pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold pge pku pni popcnt
    pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a rdtscp rep_good sep sha_ni
    skinit smap smca smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp succor
    svm svm_lock syscall tce topoext tsc tsc_scale umip v_spec_ctrl
    v_vmsave_vmload vaes vgif vmcb_clean vme vmmcall vpclmulqdq wbnoinvd wdt
    xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow mitigation: safe RET, no microcode
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: always-on, RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA GA107M [GeForce RTX 3050 Mobile] vendor: ASUSTeK
    driver: nouveau v: kernel non-free: 545.xx+ status: current (as of 2023-11;
    EOL~2026-12-xx) arch: Ampere code: GAxxx process: TSMC n7 (7nm)
    built: 2020-2023 pcie: gen: 3 speed: 8 GT/s lanes: 8 link-max: gen: 4
    speed: 16 GT/s lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:25a2 class-ID: 0302
  Device-2: AMD Cezanne [Radeon Vega Series / Radeon Mobile Series]
    vendor: ASUSTeK driver: amdgpu v: kernel arch: GCN-5 code: Vega
    process: GF 14nm built: 2017-20 pcie: gen: 3 speed: 8 GT/s lanes: 16
    link-max: gen: 4 speed: 16 GT/s ports: active: HDMI-A-1,eDP-1 empty: none
    bus-ID: 04:00.0 chip-ID: 1002:1638 class-ID: 0300 temp: 40.0 C
  Device-3: IMC Networks USB2.0 HD UVC WebCam driver: uvcvideo type: USB
    rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-3:4 chip-ID: 13d3:5458
    class-ID: fe01 serial: <filter>
  Display: wayland server: X.org v: 1.21.1.9 with: Xwayland v: 23.2.2
    compositor: kwin_wayland driver: X: loaded: amdgpu,modesetting
    alternate: fbdev,vesa dri: radeonsi gpu: nouveau,amdgpu d-rect: 3840x1200
    display-ID: 0
  Monitor-1: HDMI-A-1 pos: right res: 1920x1080 size: N/A modes: N/A
  Monitor-2: eDP-1 pos: primary,left res: 1920x1200 size: N/A modes: N/A
  API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
    device: 2 drv: swrast gbm: drv: kms_swrast surfaceless: drv: radeonsi
    wayland: drv: radeonsi x11: drv: radeonsi inactive: device-1
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 23.1.9-manjaro1.1
    glx-v: 1.4 direct-render: yes renderer: AMD Radeon Graphics (renoir LLVM
    16.0.6 DRM 3.49 6.1.62-1-MANJARO) device-ID: 1002:1638 memory: 500 MiB
    unified: no display-ID: :1.0
  API: Vulkan v: 1.3.269 layers: N/A device: 0 type: integrated-gpu name: AMD
    Radeon Graphics (RADV RENOIR) driver: mesa radv v: 23.1.9-manjaro1.1
    device-ID: 1002:1638 surfaces: xcb,xlib,wayland
Audio:
  Device-1: AMD Renoir Radeon High Definition Audio driver: snd_hda_intel
    v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4
    speed: 16 GT/s bus-ID: 04:00.1 chip-ID: 1002:1637 class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: ASUSTeK driver: N/A
    alternate: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x,
    snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps, snd_sof_amd_renoir,
    snd_sof_amd_rembrandt pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4
    speed: 16 GT/s bus-ID: 04:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-3: AMD Family 17h/19h HD Audio vendor: ASUSTeK driver: snd_hda_intel
    v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4
    speed: 16 GT/s bus-ID: 04:00.6 chip-ID: 1022:15e3 class-ID: 0403
  API: ALSA v: k6.1.62-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: PipeWire v: 0.3.84 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: MEDIATEK MT7921 802.11ax PCI Express Wireless Network Adapter
    vendor: AzureWave driver: mt7921e v: kernel pcie: gen: 2 speed: 5 GT/s
    lanes: 1 bus-ID: 02:00.0 chip-ID: 14c3:7961 class-ID: 0280
  IF: wlp2s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  IF-ID-1: docker0 state: down mac: <filter>
  IP v4: <filter> scope: global broadcast: <filter>
  IF-ID-2: virbr0 state: down mac: <filter>
  IP v4: <filter> scope: global broadcast: <filter>
  WAN IP: <filter>
Bluetooth:
  Device-1: IMC Networks Wireless_Device driver: btusb v: 0.8 type: USB
    rev: 2.1 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-2:3 chip-ID: 13d3:3563
    class-ID: e001 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 2 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 953.87 GiB used: 213.76 GiB (22.4%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: SK Hynix model: HFM001TD3JX013N
    size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: 41000C20 temp: 31.9 C
    scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 585.94 GiB size: 575.67 GiB (98.25%)
    used: 213.73 GiB (37.1%) fs: ext4 dev: /dev/nvme0n1p6 maj-min: 259:6
    label: N/A uuid: 82bdae26-9e19-40b5-8ef1-5a44f10b8238
  ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.46%)
    used: 33.4 MiB (13.0%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
    label: SYSTEM uuid: D06B-9379
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/nvme0n1p2 maj-min: 259:2 size: 16 MiB fs: <superuser required>
    label: N/A uuid: N/A
  ID-2: /dev/nvme0n1p3 maj-min: 259:3 size: 366.44 GiB fs: ntfs label: OS
    uuid: 00EC6D4FEC6D4050
  ID-3: /dev/nvme0n1p4 maj-min: 259:4 size: 1.03 GiB fs: ntfs label: RECOVERY
    uuid: 94F24519F245014A
  ID-4: /dev/nvme0n1p5 maj-min: 259:5 size: 200 MiB fs: vfat label: MYASUS
    uuid: 6E28-13DD
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-3:2 info: SHARKOON GmbH 2.4GHz Wireless rechargeable vertical
    mouse [More&Better] type: mouse driver: hid-generic,usbhid interfaces: 1
    rev: 1.1 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
    chip-ID: 1ea7:0064 class-ID: 0301
  Device-2: 1-4:3 info: Logitech Unifying Receiver type: keyboard,mouse,HID
    driver: logitech-djreceiver,usbhid interfaces: 3 rev: 2.0
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 98mA
    chip-ID: 046d:c52b class-ID: 0300
  Hub-2: 2-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 3-1:2 info: Elan Micro ELAN:Fingerprint type: <vendor specific>
    driver: N/A interfaces: 1 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
    mode: 1.1 power: 100mA chip-ID: 04f3:0c6e class-ID: 0000
  Device-2: 3-2:3 info: IMC Networks Wireless_Device type: bluetooth
    driver: btusb interfaces: 3 rev: 2.1 speed: 480 Mb/s (57.2 MiB/s) lanes: 1
    mode: 2.0 power: 100mA chip-ID: 13d3:3563 class-ID: e001 serial: <filter>
  Device-3: 3-3:4 info: IMC Networks USB2.0 HD UVC WebCam type: video
    driver: uvcvideo interfaces: 3 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1
    mode: 2.0 power: 500mA chip-ID: 13d3:5458 class-ID: fe01 serial: <filter>
  Hub-4: 4-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 50.1 C mobo: N/A gpu: amdgpu temp: 40.0 C
  Fan Speeds (rpm): cpu: 0
Info:
  Processes: 332 Uptime: 20m wakeups: 0 Init: systemd v: 254 default: graphical
  tool: systemctl Compilers: gcc: 13.2.1 clang: 16.0.6 Packages: 1685
  pm: pacman pkgs: 1680 libs: 398 tools: pamac,yay pm: flatpak pkgs: 5
  Shell: Zsh v: 5.9 default: Bash v: 5.2.15 running-in: konsole inxi: 3.3.31
systemctl --user status pipewire
* pipewire.service - PipeWire Multimedia Service
     Loaded: loaded (/usr/lib/systemd/user/pipewire.service; disabled; preset: enabled)
     Active: active (running) since Wed 2023-11-15 12:13:13 WET; 31min ago
TriggeredBy: * pipewire.socket
   Main PID: 1485 (pipewire)
      Tasks: 5 (limit: 18447)
     Memory: 11.0M
        CPU: 14.167s
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/pipewire.service
             `-1485 /usr/bin/pipewire

Nov 15 12:13:13 zmp-DTx systemd[1172]: Started PipeWire Multimedia Service.
Nov 15 12:13:14 zmp-DTx pipewire[1485]: [0:01:12.290608222] [1485] ERROR IPAModule ipa_module.cpp:172 Symbol ipaModuleInfo not found
Nov 15 12:13:14 zmp-DTx pipewire[1485]: [0:01:12.290622837] [1485] ERROR IPAModule ipa_module.cpp:292 v4l2-compat.so: IPA module has no valid info
Nov 15 12:13:14 zmp-DTx pipewire[1485]: [0:01:12.290646543] [1485]  INFO Camera camera_manager.cpp:284 libcamera v0.1.0

Any help is appreciated.
Thanks in advance.

Windows fast-startup should be turned off when dual-booting with Linux
How to disable Fast Startup in Windows | Official Support | ASUS Global

Also suggest update systeam BIOS to latest version 311
Vivobook Pro 14X OLED (M7400, AMD Ryzen 5000 Series)|BIOS & Firmware | ASUS Global

If neither of those help. please post more information about audio devices detected in ALSA

sudo alsa-info.sh --upload

Hi,

thanks for the reply.

I’ve done both tasks (disable Windows fast startup and BIOS upgrade).

On Windows everything works.
On Linux, the Bluetooth headphones now work, but the speakers don’t.

As requested:

sudo alsa-info.sh --upload
http://alsa-project.org/db/?f=ab02c9b6cb6f5d432dd04d98aaf03c55b5516cbb