Audio devices disappear in Kernels 5.14 & 5.15 ( GSA - 70, GSP-670 )

Runlevel-zero · 29 November 2021 07:03

Currently stuck on kernel 5.13 as my audio devices disappear when running 5.14 or 5.15 .

Edit: Thought I was losing my mind when this thread vanished too, but it appears the post has been moved from KDE to sound. Which also means it’s not overtly obvious that I am using KDE plasma.

Attached screen shots and outputs of ‘pacmd list-cards’ below. Results obtained by switching to kernel 5.15 for testing and reverting to state using 5.13 via time-shift. Any insight on what is going on here would be greatly appreciated.

Devices on kernel 5.13 (EPOS GSA 70 = USB headset)

Devices on kernel 5.14 & 5.15

pacmd list-cards (5.13)

3 card(s) available.
    index: 0
        name: <alsa_card.pci-0000_03_00.1>
        driver: <module-alsa-card.c>
        owner module: 6
        properties:
                alsa.card = "0"
                alsa.card_name = "HDA ATI HDMI"
                alsa.long_card_name = "HDA ATI HDMI at 0xe6224000 irq 175"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:03:00.1"
                sysfs.path = "/devices/pci0000:00/0000:00:01.1/0000:01:00.0/0000:02:00.0/0000:03:00.1/sound/card0"
                device.bus = "pci"
                device.vendor.id = "1002"
                device.vendor.name = "Advanced Micro Devices, Inc. [AMD/ATI]"
                device.product.id = "ab28"
                device.product.name = "Navi 21 HDMI Audio [Radeon RX 6800/6800 XT / 6900 XT]"
                device.string = "0"
                device.description = "Navi 21 HDMI Audio [Radeon RX 6800/6800 XT / 6900 XT]"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        profiles:
                output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
                output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
                output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
                output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
                output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
                output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
                output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 38468, available: unknown)
                output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
                output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
                output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
                output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5700, available: no)
                output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 600, available: no)
                output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 600, available: no)
                output:hdmi-stereo-extra5: Digital Stereo (HDMI 6) Output (priority 5700, available: no)
                output:hdmi-surround-extra5: Digital Surround 5.1 (HDMI 6) Output (priority 600, available: no)
                output:hdmi-surround71-extra5: Digital Surround 7.1 (HDMI 6) Output (priority 600, available: no)
                off: Off (priority 0, available: unknown)
        active profile: <output:hdmi-stereo-extra2>
        sinks:
                alsa_output.pci-0000_03_00.1.hdmi-stereo-extra2/#0: Navi 21 HDMI Audio [Radeon RX 6800/6800 XT / 6900 XT] Digital Stereo (HDMI 3)
        sources:
                alsa_output.pci-0000_03_00.1.hdmi-stereo-extra2.monitor/#0: Monitor of Navi 21 HDMI Audio [Radeon RX 6800/6800 XT / 6900 XT] Digital Stereo (HDMI 3)
        ports:
                hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: yes)
                        properties:
                                device.icon_name = "video-display"
                                device.product.name = "VA24D"
                hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-5: HDMI / DisplayPort 6 (priority 5400, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
    index: 1
        name: <alsa_card.usb-Sennheiser_EPOS_GSA_70_A002731203400643-00>
        driver: <module-alsa-card.c>
        owner module: 7
        properties:
                alsa.card = "1"
                alsa.card_name = "EPOS GSA 70"
                alsa.long_card_name = "Sennheiser EPOS GSA 70 at usb-0000:46:00.3-2.1, full speed"
                alsa.driver_name = "snd_usb_audio"
                device.bus_path = "pci-0000:46:00.3-usb-0:2.1:1.0"
                sysfs.path = "/devices/pci0000:40/0000:40:01.1/0000:41:00.0/0000:42:08.0/0000:46:00.3/usb9/9-2/9-2.1/9-2.1:1.0/sound/card1"
                udev.id = "usb-Sennheiser_EPOS_GSA_70_A002731203400643-00"
                device.bus = "usb"
                device.vendor.id = "1395"
                device.vendor.name = "Sennheiser Communications"
                device.product.id = "0300"
                device.product.name = "EPOS GSA 70"
                device.serial = "Sennheiser_EPOS_GSA_70_A002731203400643"
                device.string = "1"
                device.description = "EPOS GSA 70"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-usb"
        profiles:
                output:analog-stereo: Analog Stereo Output (priority 6500, available: unknown)
                output:iec958-stereo: Digital Stereo (IEC958) Output (priority 5500, available: unknown)
                off: Off (priority 0, available: unknown)
        active profile: <output:analog-stereo>
        sinks:
                alsa_output.usb-Sennheiser_EPOS_GSA_70_A002731203400643-00.analog-stereo/#1: EPOS GSA 70 Analog Stereo
        sources:
                alsa_output.usb-Sennheiser_EPOS_GSA_70_A002731203400643-00.analog-stereo.monitor/#1: Monitor of EPOS GSA 70 Analog Stereo
        ports:
                analog-output: Analog Output (priority 9900, latency offset 0 usec, available: unknown)
                        properties:

                iec958-stereo-output: Digital Output (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
                        properties:

    index: 2
        name: <alsa_card.usb-Generic_USB_Audio-00>
        driver: <module-alsa-card.c>
        owner module: 8
        properties:
                alsa.card = "2"
                alsa.card_name = "ALC1220-VB-DT"
                alsa.long_card_name = "Realtek-ALC1220-VB-Desktop"
                alsa.driver_name = "snd_usb_audio"
                device.bus_path = "pci-0000:46:00.3-usb-0:6:1.0"
                sysfs.path = "/devices/pci0000:40/0000:40:01.1/0000:41:00.0/0000:42:08.0/0000:46:00.3/usb9/9-6/9-6:1.0/sound/card2"
                udev.id = "usb-Generic_USB_Audio-00"
                device.bus = "usb"
                device.vendor.id = "0b05"
                device.vendor.name = "ASUSTek Computer, Inc."
                device.product.id = "1917"
                device.product.name = "USB Audio"
                device.serial = "Generic_USB_Audio"
                device.string = "2"
                device.description = "USB Audio"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-usb"
        profiles:
                HiFi: Default Alsa Profile (priority 8000, available: unknown)
                off: Off (priority 0, available: unknown)
        active profile: <HiFi>
        sinks:
                alsa_output.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT_2__sink/#2: USB Audio S/PDIF Out
                alsa_output.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT_1__sink/#3: USB Audio Front Headphones
                alsa_output.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT__sink/#4: USB Audio Speakers
        sources:
                alsa_output.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT_2__sink.monitor/#2: Monitor of USB Audio S/PDIF Out
                alsa_output.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT_1__sink.monitor/#3: Monitor of USB Audio Front Headphones
                alsa_output.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT__sink.monitor/#4: Monitor of USB Audio Speakers
                alsa_input.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT_2__source/#5: USB Audio Front Microphone
                alsa_input.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT_1__source/#6: USB Audio Microphone
                alsa_input.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT__source/#7: USB Audio Line In
        ports:
                [Out] SPDIF: S/PDIF Out (priority 100, latency offset 0 usec, available: unknown)
                        properties:

                [Out] Headphones: Front Headphones (priority 300, latency offset 0 usec, available: no)
                        properties:

                [Out] Speaker: Speakers (priority 200, latency offset 0 usec, available: no)
                        properties:

                [In] Mic2: Front Microphone (priority 300, latency offset 0 usec, available: no)
                        properties:

                [In] Mic1: Microphone (priority 200, latency offset 0 usec, available: no)
                        properties:

                [In] Line: Line In (priority 100, latency offset 0 usec, available: no)
                        properties:

pacmd list-cards (5.15)

 $ pacmd list-cards
3 card(s) available.
    index: 0
        name: <alsa_card.pci-0000_03_00.1>
        driver: <module-alsa-card.c>
        owner module: 6
        properties:
                alsa.card = "0"
                alsa.card_name = "HDA ATI HDMI"
                alsa.long_card_name = "HDA ATI HDMI at 0xe6224000 irq 192"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:03:00.1"
                sysfs.path = "/devices/pci0000:00/0000:00:01.1/0000:01:00.0/0000:02:00.0/0000:03:00.1/sound/card0"
                device.bus = "pci"
                device.vendor.id = "1002"
                device.vendor.name = "Advanced Micro Devices, Inc. [AMD/ATI]"
                device.product.id = "ab28"
                device.product.name = "Navi 21 HDMI Audio [Radeon RX 6800/6800 XT / 6900 XT]"
                device.string = "0"
                device.description = "Navi 21 HDMI Audio [Radeon RX 6800/6800 XT / 6900 XT]"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        profiles:
                output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5900, available: no)
                output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 800, available: no)
                output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 800, available: no)
                output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5700, available: no)
                output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 600, available: no)
                output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 600, available: no)
                output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 38468, available: unknown)
                output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (priority 5700, available: no)
                output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (priority 600, available: no)
                output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (priority 600, available: no)
                output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (priority 5700, available: no)
                output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (priority 600, available: no)
                output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (priority 600, available: no)
                output:hdmi-stereo-extra5: Digital Stereo (HDMI 6) Output (priority 5700, available: no)
                output:hdmi-surround-extra5: Digital Surround 5.1 (HDMI 6) Output (priority 600, available: no)
                output:hdmi-surround71-extra5: Digital Surround 7.1 (HDMI 6) Output (priority 600, available: no)
                off: Off (priority 0, available: unknown)
        active profile: <output:hdmi-stereo-extra2>
        sinks:
                alsa_output.pci-0000_03_00.1.hdmi-stereo-extra2/#0: Navi 21 HDMI Audio [Radeon RX 6800/6800 XT / 6900 XT] Digital Stereo (HDMI 3)
        sources:
                alsa_output.pci-0000_03_00.1.hdmi-stereo-extra2.monitor/#0: Monitor of Navi 21 HDMI Audio [Radeon RX 6800/6800 XT / 6900 XT] Digital Stereo (HDMI 3)
        ports:
                hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: yes)
                        properties:
                                device.icon_name = "video-display"
                                device.product.name = "VA24D"
                hdmi-output-3: HDMI / DisplayPort 4 (priority 5600, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-4: HDMI / DisplayPort 5 (priority 5500, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
                hdmi-output-5: HDMI / DisplayPort 6 (priority 5400, latency offset 0 usec, available: no)
                        properties:
                                device.icon_name = "video-display"
    index: 1
        name: <alsa_card.usb-Sennheiser_EPOS_GSA_70_A002731203400643-00>
        driver: <module-alsa-card.c>
        owner module: 7
        properties:
                alsa.card = "1"
                alsa.card_name = "EPOS GSA 70"
                alsa.long_card_name = "Sennheiser EPOS GSA 70 at usb-0000:46:00.3-2.1, full speed"
                alsa.driver_name = "snd_usb_audio"
                device.bus_path = "pci-0000:46:00.3-usb-0:2.1:1.0"
                sysfs.path = "/devices/pci0000:40/0000:40:01.1/0000:41:00.0/0000:42:08.0/0000:46:00.3/usb9/9-2/9-2.1/9-2.1:1.0/sound/card1"
                udev.id = "usb-Sennheiser_EPOS_GSA_70_A002731203400643-00"
                device.bus = "usb"
                device.vendor.id = "1395"
                device.vendor.name = "Sennheiser Communications"
                device.product.id = "0300"
                device.product.name = "EPOS GSA 70"
                device.serial = "Sennheiser_EPOS_GSA_70_A002731203400643"
                device.string = "1"
                device.description = "EPOS GSA 70"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-usb"
        profiles:
                input:mono-fallback: Mono Input (priority 1, available: unknown)
                output:mono-fallback: Mono Output (priority 100, available: unknown)
                output:mono-fallback+input:mono-fallback: Mono Output + Mono Input (priority 101, available: unknown)
                off: Off (priority 0, available: unknown)
        active profile: <input:mono-fallback>
        sources:
                alsa_input.usb-Sennheiser_EPOS_GSA_70_A002731203400643-00.mono-fallback/#1: EPOS GSA 70 Mono
        ports:
                analog-input: Analog Input (priority 10000, latency offset 0 usec, available: unknown)
                        properties:

                analog-output: Analog Output (priority 9900, latency offset 0 usec, available: unknown)
                        properties:

    index: 2
        name: <alsa_card.usb-Generic_USB_Audio-00>
        driver: <module-alsa-card.c>
        owner module: 8
        properties:
                alsa.card = "2"
                alsa.card_name = "ALC1220-VB-DT"
                alsa.long_card_name = "Realtek-ALC1220-VB-Desktop"
                alsa.driver_name = "snd_usb_audio"
                device.bus_path = "pci-0000:46:00.3-usb-0:6:1.0"
                sysfs.path = "/devices/pci0000:40/0000:40:01.1/0000:41:00.0/0000:42:08.0/0000:46:00.3/usb9/9-6/9-6:1.0/sound/card2"
                udev.id = "usb-Generic_USB_Audio-00"
                device.bus = "usb"
                device.vendor.id = "0b05"
                device.vendor.name = "ASUSTek Computer, Inc."
                device.product.id = "1917"
                device.product.name = "USB Audio"
                device.serial = "Generic_USB_Audio"
                device.string = "2"
                device.description = "USB Audio"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-usb"
        profiles:
                HiFi: Default Alsa Profile (priority 8000, available: unknown)
                off: Off (priority 0, available: unknown)
        active profile: <HiFi>
        sinks:
                alsa_output.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT_2__sink/#1: USB Audio S/PDIF Out
                alsa_output.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT_1__sink/#2: USB Audio Front Headphones
                alsa_output.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT__sink/#3: USB Audio Speakers
        sources:
                alsa_output.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT_2__sink.monitor/#2: Monitor of USB Audio S/PDIF Out
                alsa_output.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT_1__sink.monitor/#3: Monitor of USB Audio Front Headphones
                alsa_output.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT__sink.monitor/#4: Monitor of USB Audio Speakers
                alsa_input.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT_2__source/#5: USB Audio Front Microphone
                alsa_input.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT_1__source/#6: USB Audio Microphone
                alsa_input.usb-Generic_USB_Audio-00.HiFi__hw_ALC1220VBDT__source/#7: USB Audio Line In
        ports:
                [Out] SPDIF: S/PDIF Out (priority 100, latency offset 0 usec, available: unknown)
                        properties:

                [Out] Headphones: Front Headphones (priority 300, latency offset 0 usec, available: no)
                        properties:

                [Out] Speaker: Speakers (priority 200, latency offset 0 usec, available: no)
                        properties:

                [In] Mic2: Front Microphone (priority 300, latency offset 0 usec, available: no)
                        properties:

                [In] Mic1: Microphone (priority 200, latency offset 0 usec, available: no)
                        properties:

                [In] Line: Line In (priority 100, latency offset 0 usec, available: no)
                        properties:

Wollie · 29 November 2021 18:59

This kernel is EOL since mid of October. Please, get used to study Announcements before updating. If 5.14 and 5.15 are not working for you, you still could try kernel 5.10 LTS.

Runlevel-zero · 29 November 2021 19:05

Yes, I am aware. I also have other graphical problems with kernels 5.14 & 5.15 which I made the decision to upgrade kernels regardless and continue troubleshooting them on 5.15. This is when i discovered I was additionally having the sound problems. Thus “Stuck on 5.13”. I do not have sound problems running 5.13 .

E: and about the 5.10 LTS, i’ve had some issues in 5.10 as well. My hardware is newish and I just seem stuck here.

nikgnomic · 29 November 2021 22:37

ALSA cards HDA ATI HDMI and ALC1220-VB-DT are only showing minor changes in PulseAudio. But EPOS GSA 70 is showing major changes in PulseAudio profiles between the two kernel versions

Kernel v5.14 and v5.15 includes an ALSA patch for Sennheiser EPOS GSP 670 USB headset / GSA 70 wireless USB dongle
(The manufacturer released a firmware update to support Nintendo Switch consoles, but ALSA was unable to detect the new devices correctly)
LKML: Greg Kroah-Hartman: [PATCH 4.9 38/50] ALSA: usb-audio: Provide quirk for Sennheiser GSP670 Headset

The headset also needs to use a custom profile set in PulseAudio
( /usr/share/pulseaudio/alsa-mixer/profile-sets/usb-gaming-headset.conf )
that provides 3 profiles – mono-chat , stereo-chat and stereo-game

PulseAudio has been patched to add a udev rule for these devices to use the profile set
alsa-mixer: Add EPOS/Sennheiser GSP 670 and GSA 70 | gitlab.freedesktop.org
but PulseAudio has not released an update to include this udev rule yet

The udev rule can be added to system by creating a udev rule in folder /etc/udev/rules.d/:

sudo nano /etc/udev/rules.d/91-pulseaudio.rules

(another text editor can be used instead of nano, but nano is available on all Manjaro flavours)

copy/paste the 3 rules:

# Sennheiser GSA 70 wireless USB dongle for GSP 670
ATTRS{idVendor}=="1395", ATTRS{idProduct}=="0089", ENV{PULSE_PROFILE_SET}="usb-gaming-headset.conf"
# EPOS GSA 70 wireless USB dongle for GSP 670 (Sennheiser GSA 70 with updated firmware)
ATTRS{idVendor}=="1395", ATTRS{idProduct}=="0300", ENV{PULSE_PROFILE_SET}="usb-gaming-headset.conf"
# Sennheiser GSP 670 USB headset
ATTRS{idVendor}=="1395", ATTRS{idProduct}=="008a", ENV{PULSE_PROFILE_SET}="usb-gaming-headset.conf"

Ctrl+O to save file and Ctrl+X to exit nano

Reboot system and check if new profiles are loaded in pacmd list-cards

Runlevel-zero · 29 November 2021 23:26

Thank you so much, I was about half way there. I came back to report that I found a github project on this for my GSA 70 dongle’s pulse audio profile but the author had said it was no longer necessary in kernel 5.14+ . This would be why, I was living with no microphone before and the official fix broke the rest of it.

When I get the time for more testing in the next day or so for another go on 5.15 I will report back.

Edit: Confirmed fix.

system · 2 December 2021 13:27

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