Hi everybody! Thanks for your time.
I’m pretty new to Linux, bought new ASUS laptop - without any OS (of course, by “no OS” ASUS only means “you should install Windows yourself”). First I installed Ubuntu - and here is the thing: before the first installation the fan was working - I heard it pretty much clear and I saw RPM value in ASUS UEFI (BIOS), so I’m sure that the fan is physically ok. But since Ubuntu was installed (or while it was installing - I’m not sure) the fan is not working at all at any load (up to 95 C), and, which is more surprisingly, including ASUS UEFI - the RPM value always “0” now (ASUS UEFI don’t have any options to manipulate fan control).
After that I installed Manjaro (and I liked it) since it’s rolling release concept (and access to AUR), and tried different kernels - but that doesn’t fixed my fan issue.
I’ve tried everything I found on this topic (including “Fan speed control” on ArchWiki) :
- lm_sensors: sensors-detect result - “Sorry, no sensors were detected.”
Full sensors-detect result
# sensors-detect version 3.6.0+git
# System: ASUSTeK COMPUTER INC. Zenbook UM3402YA_UM3402YA [1.0] (laptop)
# Board: ASUSTeK COMPUTER INC. UM3402YA
# Kernel: 6.3.0-1-MANJARO x86_64
# Processor: AMD Ryzen 5 5625U with Radeon Graphics (25/80/0)
This program will help you determine which kernel modules you need
to load to use lm_sensors most effectively. It is generally safe
and recommended to accept the default answers to all questions,
unless you know what you're doing.
Some south bridges, CPUs or memory controllers contain embedded sensors.
Do you want to scan for them? This is totally safe. (YES/no): y
Silicon Integrated Systems SIS5595... No
VIA VT82C686 Integrated Sensors... No
VIA VT8231 Integrated Sensors... No
AMD K8 thermal sensors... No
AMD Family 10h thermal sensors... No
AMD Family 11h thermal sensors... No
AMD Family 12h and 14h thermal sensors... No
AMD Family 15h thermal sensors... No
AMD Family 16h thermal sensors... No
AMD Family 17h thermal sensors... No
AMD Family 15h power sensors... No
AMD Family 16h power sensors... No
Hygon Family 18h thermal sensors... No
AMD Family 19h thermal sensors... No
Intel digital thermal sensor... No
Intel AMB FB-DIMM thermal sensor... No
Intel 5500/5520/X58 thermal sensor... No
VIA C7 thermal sensor... No
VIA Nano thermal sensor... No
Some Super I/O chips contain embedded sensors. We have to write to
standard I/O ports to probe them. This is usually safe.
Do you want to scan for Super I/O sensors? (YES/no): y
Probing for Super-I/O at 0x2e/0x2f
Trying family `National Semiconductor/ITE'... No
Trying family `SMSC'... No
Trying family `VIA/Winbond/Nuvoton/Fintek'... No
Trying family `ITE'... No
Probing for Super-I/O at 0x4e/0x4f
Trying family `National Semiconductor/ITE'... Yes
Found unknown chip with ID 0x5571
Some hardware monitoring chips are accessible through the ISA I/O ports.
We have to write to arbitrary I/O ports to probe them. This is usually
safe though. Yes, you do have ISA I/O ports even if you do not have any
ISA slots! Do you want to scan the ISA I/O ports? (YES/no): y
Probing for `National Semiconductor LM78' at 0x290... No
Probing for `National Semiconductor LM79' at 0x290... No
Probing for `Winbond W83781D' at 0x290... No
Probing for `Winbond W83782D' at 0x290... No
Lastly, we can probe the I2C/SMBus adapters for connected hardware
monitoring devices. This is the most risky part, and while it works
reasonably well on most systems, it has been reported to cause trouble
on some systems.
Do you want to probe the I2C/SMBus adapters now? (YES/no): y
Using driver `i2c-piix4' for device 0000:00:14.0: AMD KERNCZ SMBus
Module i2c-dev loaded successfully.
Next adapter: Synopsys DesignWare I2C adapter (i2c-0)
Do you want to scan it? (YES/no/selectively): y
Adapter doesn't support all probing functions.
Some addresses won't be probed.
Next adapter: Synopsys DesignWare I2C adapter (i2c-1)
Do you want to scan it? (YES/no/selectively): y
Adapter doesn't support all probing functions.
Some addresses won't be probed.
Next adapter: SMBus PIIX4 adapter port 0 at 0b00 (i2c-2)
Do you want to scan it? (YES/no/selectively): y
Next adapter: SMBus PIIX4 adapter port 2 at 0b00 (i2c-3)
Do you want to scan it? (YES/no/selectively): y
Next adapter: SMBus PIIX4 adapter port 1 at 0b20 (i2c-4)
Do you want to scan it? (YES/no/selectively): y
Client found at address 0x4a
Probing for `National Semiconductor LM75'... No
Probing for `National Semiconductor LM75A'... No
Probing for `Dallas Semiconductor DS75'... No
Probing for `National Semiconductor LM77'... No
Probing for `Analog Devices ADT7410/ADT7420'... No
Probing for `Analog Devices ADT7411'... No
Probing for `Maxim MAX6642'... No
Probing for `Texas Instruments TMP435'... No
Probing for `National Semiconductor LM73'... No
Probing for `National Semiconductor LM92'... No
Probing for `National Semiconductor LM76'... No
Probing for `Maxim MAX6633/MAX6634/MAX6635'... No
Probing for `NXP/Philips SA56004'... No
Client found at address 0x58
Probing for `Analog Devices ADT7462'... No
Probing for `Andigilog aSC7512'... No
Client found at address 0x73
Probing for `FSC Poseidon I'... No
Probing for `FSC Poseidon II'... No
Probing for `FSC Scylla'... No
Probing for `FSC Hermes'... No
Probing for `FSC Heimdal'... No
Probing for `FSC Heracles'... No
Probing for `FSC Hades'... No
Probing for `FSC Syleus'... No
Probing for `FTS Teutates'... No
Client found at address 0x77
Probing for `Asus Mozart-2'... No
Next adapter: AMDGPU DM i2c hw bus 0 (i2c-5)
Do you want to scan it? (yes/NO/selectively): y
Next adapter: AMDGPU DM i2c hw bus 1 (i2c-6)
Do you want to scan it? (yes/NO/selectively): y
Next adapter: AMDGPU DM i2c hw bus 2 (i2c-7)
Do you want to scan it? (yes/NO/selectively): y
Next adapter: AMDGPU DM i2c hw bus 3 (i2c-8)
Do you want to scan it? (yes/NO/selectively): y
Next adapter: AMDGPU DM aux hw bus 0 (i2c-9)
Do you want to scan it? (yes/NO/selectively): y
Next adapter: AMDGPU DM aux hw bus 2 (i2c-10)
Do you want to scan it? (yes/NO/selectively): y
Next adapter: AMDGPU DM aux hw bus 3 (i2c-11)
Do you want to scan it? (yes/NO/selectively): y
Sorry, no sensors were detected.
This is relatively common on laptops, where thermal management is
handled by ACPI rather than the OS.
-
My /sys/devices/platform/asus-nb-wmi/hwmon/hwmon[[:print:]]* (hwmon5) directory don’t have pwm1 or pwm1_enable files. Also I can’t create them manually (even if I’m root after sudo -i) - getting “Permission denied” error.
-
Installed everything I could find to control fan, but nothing work (asus_fan, etc - I don’t even remember every single thing I found).
-
Also tried (desperately) to change GRUB_CMDLINE_LINUX_DEFAULT to ““quiet splash acpi_osi=LINUX”” in /etc/default/grub and update-grub, but that doesn’t work ether.
-
Even tried to add “acpi=off” to GRUB_CMDLINE_LINUX_DEFAULT, but that only teached me how to do update-grub from live-usb
-
Got my UEFI updated (not sure that it was an update at all - current UEFI version from ASUS official site dated august 2022, - but installation from UEFI was successful).
Appreciate any of your help - I’m out of ideas.
P.S. Yes, I also have common problem with no audio with this laptop model, but that doesn’t bother me much right now since I use bluetooth-headfones anyway, and no audio seems like something uncomfortable while no fan can permanently destroy my laptop.
My system info
System:
Kernel: 6.3.0-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.1
parameters: BOOT_IMAGE=/boot/vmlinuz-6.3-x86_64
root=UUID=f98b2706-0dc3-447d-8e22-8efbe6688da0 rw quiet splash
acpi_osi=LINUX
Desktop: GNOME v: 43.4 tk: GTK v: 3.24.37 wm: gnome-shell dm: GDM v: 43.0
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Laptop System: ASUSTeK product: Zenbook UM3402YA_UM3402YA v: 1.0
serial: <filter>
Mobo: ASUSTeK model: UM3402YA v: 1.0 serial: <filter> UEFI: American
Megatrends LLC. v: UM3402YA.305 date: 07/20/2022
Battery:
ID-1: BATT charge: 55.5 Wh (75.9%) condition: 73.1/75.4 Wh (97.0%) volts: 8.0
min: 8.0 model: ASUSTeK UM3402 type: Li-ion serial: <filter>
status: discharging cycles: 22
Memory:
RAM: total: 15.03 GiB used: 2.93 GiB (19.5%)
Array-1: capacity: 32 GiB slots: 2 EC: None max-module-size: 16 GiB
note: est.
Device-1: DIMM 0 type: LPDDR4 detail: synchronous unbuffered (unregistered)
size: 8 GiB speed: 4266 MT/s volts: min: 0.6 max: 0.6 width (bits): data: 32
total: 32 manufacturer: Micron Technology part-no: MT53E1G32D2NP-046
serial: N/A
Device-2: DIMM 0 type: LPDDR4 detail: synchronous unbuffered (unregistered)
size: 8 GiB speed: 4266 MT/s volts: min: 0.6 max: 0.6 width (bits): data: 32
total: 32 manufacturer: Micron Technology part-no: MT53E1G32D2NP-046
serial: N/A
CPU:
Info: model: AMD Ryzen 5 5625U with Radeon Graphics socket: FP6 bits: 64
type: MT MCP arch: Zen 3 gen: 4 level: v3 note: check built: 2021-22
process: TSMC n7 (7nm) family: 0x19 (25) model-id: 0x50 (80) stepping: 0
microcode: 0xA50000C
Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache:
L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 3 MiB desc: 6x512 KiB L3: 16 MiB
desc: 1x16 MiB
Speed (MHz): avg: 1775 high: 2300 min/max: 1600/4387 boost: enabled
base/boost: 2300/4350 scaling: driver: acpi-cpufreq governor: schedutil
volts: 1.2 V ext-clock: 100 MHz cores: 1: 1600 2: 2300 3: 2300 4: 1600
5: 1600 6: 1600 7: 1600 8: 1600 9: 1600 10: 1600 11: 1600 12: 2300
bogomips: 55124
Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
constant_tsc cpb cppc cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists erms extapic
extd_apicid f16c flushbyasid fma fpu fsgsbase fsrm fxsr fxsr_opt ht
hw_pstate ibpb ibrs ibs invpcid irperf lahf_lm lbrv lm mba mca mce
misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl npt
nrip_save nx ospke osvw overflow_recov pae pat pausefilter pclmulqdq
pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold pge pku pni popcnt
pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a rdtscp rep_good sep sha_ni
skinit smap smca smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp succor
svm svm_lock syscall tce topoext tsc tsc_scale umip v_spec_ctrl
v_vmsave_vmload vaes vgif vmcb_clean vme vmmcall vpclmulqdq wbnoinvd wdt
xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
Vulnerabilities:
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data status: Not affected
Type: retbleed status: Not affected
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
STIBP: always-on, RSB filling, PBRSB-eIBRS: Not affected
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: AMD Barcelo vendor: ASUSTeK driver: amdgpu v: kernel arch: GCN-5
code: Vega process: GF 14nm built: 2017-20 pcie: gen: 3 speed: 8 GT/s
lanes: 16 link-max: gen: 4 speed: 16 GT/s ports: active: eDP-1
empty: DP-1,DP-2,HDMI-A-1 bus-ID: 04:00.0 chip-ID: 1002:15e7 class-ID: 0300
temp: 41.0 C
Device-2: IMC Networks USB2.0 HD UVC WebCam type: USB driver: uvcvideo
bus-ID: 1-3:3 chip-ID: 13d3:5463 class-ID: fe01 serial: <filter>
Display: server: X.org v: 1.21.1.8 with: Xwayland v: 23.1.0
compositor: gnome-shell driver: X: loaded: radeon unloaded: modesetting
alternate: fbdev,vesa gpu: amdgpu display-ID: :0 screens: 1
Screen-1: 0 s-res: 2560x1600 s-size: <missing: xdpyinfo>
Monitor-1: eDP-1 model: Najing CEC Panda 0x0061 built: 2021 res: 2560x1600
hz: 60 dpi: 217 gamma: 1.2 size: 300x190mm (11.81x7.48") diag: 356mm (14")
ratio: 16:10 modes: max: 2560x1600 min: 640x480
API: OpenGL v: 4.6 Mesa 23.0.1 renderer: AMD Radeon Graphics (renoir LLVM
15.0.7 DRM 3.52 6.3.0-1-MANJARO) direct-render: Yes
Audio:
Device-1: AMD Renoir Radeon High Definition Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
link-max: gen: 4 speed: 16 GT/s bus-ID: 04:00.1 chip-ID: 1002:1637
class-ID: 0403
Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: ASUSTeK
driver: snd_rn_pci_acp3x v: kernel alternate: snd_pci_acp3x, snd_pci_acp5x,
snd_pci_acp6x, snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps,
snd_sof_amd_renoir, snd_sof_amd_rembrandt pcie: gen: 3 speed: 8 GT/s
lanes: 16 link-max: gen: 4 speed: 16 GT/s bus-ID: 04:00.5
chip-ID: 1022:15e2 class-ID: 0480
Device-3: AMD Family 17h/19h HD Audio vendor: ASUSTeK driver: snd_hda_intel
v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4
speed: 16 GT/s bus-ID: 04:00.6 chip-ID: 1022:15e3 class-ID: 0403
API: ALSA v: k6.3.0-1-MANJARO status: kernel-api tools: N/A
Server-1: JACK v: 1.9.22 status: off tools: N/A
Server-2: PipeWire v: 0.3.67 status: n/a (root, process) tools: pw-cli
Server-3: PulseAudio v: 16.1 status: active (root, process)
tools: pacat,pactl
Network:
Device-1: MEDIATEK vendor: AzureWave driver: mt7921e v: kernel pcie: gen: 2
speed: 5 GT/s lanes: 1 port: N/A bus-ID: 01:00.0 chip-ID: 14c3:7922
class-ID: 0280
IF: wlp1s0 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: noprefixroute scope: link
WAN IP: <filter>
Bluetooth:
Device-1: IMC Networks Wireless_Device type: USB driver: btusb v: 0.8
bus-ID: 2-3:3 chip-ID: 13d3:3568 class-ID: e001 serial: <filter>
Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 476.94 GiB used: 20.66 GiB (4.3%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Intel model: SSDPEKNU512GZ
size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 type: SSD serial: <filter> rev: 002C temp: 33.9 C scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 476.64 GiB size: 468.09 GiB (98.21%) used: 20.66 GiB (4.4%)
fs: ext4 block-size: 4096 B dev: /dev/nvme0n1p2 maj-min: 259:2 label: N/A
uuid: f98b2706-0dc3-447d-8e22-8efbe6688da0
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 312 KiB (0.1%) fs: vfat block-size: 512 B dev: /dev/nvme0n1p1
maj-min: 259:1 label: N/A uuid: 211C-B874
Swap:
Alert: No swap data was found.
Unmounted:
Message: No unmounted partitions found.
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-2:2 info: Elan Micro ELAN:Fingerprint type: <vendor specific>
driver: N/A interfaces: 1 rev: 2.0 speed: 12 Mb/s power: 100mA
chip-ID: 04f3:0c6e class-ID: 0000
Device-2: 1-3:3 info: IMC Networks USB2.0 HD UVC WebCam type: Video
driver: uvcvideo interfaces: 3 rev: 2.0 speed: 480 Mb/s power: 500mA
chip-ID: 13d3:5463 class-ID: fe01 serial: <filter>
Hub-2: 2-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 2-2:2 info: SHARKOON GmbH [Mediatrack Edge Mini Keyboard]
type: Keyboard,Mouse driver: hid-generic,usbhid interfaces: 2 rev: 1.1
speed: 12 Mb/s power: 100mA chip-ID: 1ea7:0066 class-ID: 0301
Device-2: 2-3:3 info: IMC Networks Wireless_Device type: Bluetooth
driver: btusb interfaces: 3 rev: 2.1 speed: 480 Mb/s power: 100mA
chip-ID: 13d3:3568 class-ID: e001 serial: <filter>
Hub-3: 3-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-4: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
System Temperatures: cpu: 50.8 C mobo: N/A gpu: amdgpu temp: 42.0 C
Fan Speeds (RPM): N/A
Info:
Processes: 316 Uptime: 1h 39m wakeups: 47825 Init: systemd v: 252
default: graphical tool: systemctl Compilers: gcc: 12.2.1 clang: 15.0.7
Packages: pm: pacman pkgs: 1001 libs: 303 tools: gnome-software,pamac
Shell: Zsh (sudo) v: 5.9 default: Bash v: 5.1.16 running-in: gnome-terminal
inxi: 3.3.26