ALC887: front headphone jack not recognized

I’ve checked on alsamixer for my front headphone jack out put and its not there.
I found this post (url below) on the arch wiki that seems to solve the problem but im not skilled enough with linux to understand what I should do with this information. Any help would be appreciated.
https://bbs.archlinux.org/viewtopic.php?id=275507

Welcome to Manjaro forum @SuperTroubleShooter

Please post more information about ALSA configuration

sudo alsa-info.sh --upload

and more information about audio devices detected in PulseAudio/PipeWire

pactl list cards
Your ALSA information is located at http://alsa-project.org/db/?f=c616f7b8d8620f358f62cd5e0abca224e85af800
Please inform the person helping you.

pactl list cards

Card #50
        Name: alsa_card.pci-0000_03_00.1
        Driver: alsa
        Owner Module: n/a
        Properties:
                api.acp.auto-port = "false"
                api.alsa.card = "1"
                api.alsa.card.longname = "HDA ATI HDMI at 0xfcc20000 irq 96"
                api.alsa.card.name = "HDA ATI HDMI"
                api.alsa.path = "hw:1"
                api.alsa.use-acp = "true"
                api.dbus.ReserveDevice1 = "Audio1"
                api.dbus.ReserveDevice1.Priority = "-20"
                device.api = "alsa"
                device.bus = "pci"
                device.bus_path = "pci-0000:03:00.1"
                device.description = "Navi 31 HDMI/DP Audio"
                device.enum.api = "udev"
                device.icon_name = "audio-card-analog-pci"
                device.name = "alsa_card.pci-0000_03_00.1"
                device.nick = "HDA ATI HDMI"
                device.plugged.usec = "6714345"
                device.product.id = "0xab30"
                device.product.name = "Navi 31 HDMI/DP Audio"
                device.subsystem = "sound"
                sysfs.path = "/devices/pci0000:00/0000:00:01.1/0000:01:00.0/0000:02:00.0/0000:03:00.1/sound/card1"
                device.vendor.id = "0x1002"
                device.vendor.name = "Advanced Micro Devices, Inc. [AMD/ATI]"
                media.class = "Audio/Device"
                factory.id = "15"
                client.id = "47"
                object.id = "50"
                object.serial = "50"
                object.path = "alsa:acp:HDMI"
                alsa.card = "1"
                alsa.card_name = "HDA ATI HDMI"
                alsa.long_card_name = "HDA ATI HDMI at 0xfcc20000 irq 96"
                alsa.driver_name = "snd_hda_intel"
                alsa.mixer_name = "ATI R6xx HDMI"
                alsa.components = "HDA:1002aa01,00aa0100,00100800"
                alsa.id = "HDMI"
                device.string = "1"
        Profiles:
                off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
                output:hdmi-stereo: Digital Stereo (HDMI) Output (sinks: 1, sources: 0, priority: 5900, available: yes)
                output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 600, available: no)
                pro-audio: Pro Audio (sinks: 4, sources: 0, priority: 1, available: yes)
        Active Profile: output:hdmi-stereo
        Ports:
                hdmi-output-0: HDMI / DisplayPort (type: HDMI, priority: 5900, latency offset: 0 usec, availability group: Legacy 1, available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "Legacy 1"
                                device.icon_name = "video-display"
                                card.profile.port = "0"
                                device.product.name = "HP All-in-One"
                        Part of profile(s): output:hdmi-stereo
                hdmi-output-1: HDMI / DisplayPort 2 (type: HDMI, priority: 5800, latency offset: 0 usec, availability group: Legacy 2, not available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "Legacy 2"
                                device.icon_name = "video-display"
                                card.profile.port = "1"
                        Part of profile(s): output:hdmi-stereo-extra1, output:hdmi-surround-extra1, output:hdmi-surround71-extra1
                hdmi-output-2: HDMI / DisplayPort 3 (type: HDMI, priority: 5700, latency offset: 0 usec, availability group: Legacy 3, not available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "Legacy 3"
                                device.icon_name = "video-display"
                                card.profile.port = "2"
                        Part of profile(s): output:hdmi-stereo-extra2, output:hdmi-surround-extra2, output:hdmi-surround71-extra2
                hdmi-output-3: HDMI / DisplayPort 4 (type: HDMI, priority: 5600, latency offset: 0 usec, availability group: Legacy 4, not available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "Legacy 4"
                                device.icon_name = "video-display"
                                card.profile.port = "3"
                        Part of profile(s): output:hdmi-stereo-extra3, output:hdmi-surround-extra3, output:hdmi-surround71-extra3

Card #51
        Name: alsa_card.usb-BLUE_MICROPHONE_Blue_Snowball_797_2019_11_07_41559-00
        Driver: alsa
        Owner Module: n/a
        Properties:
                api.acp.auto-port = "false"
                api.alsa.card = "0"
                api.alsa.card.longname = "BLUE MICROPHONE Blue Snowball at usb-0000:04:00.0-5.2, full speed"
                api.alsa.card.name = "Blue Snowball"
                api.alsa.path = "hw:0"
                api.alsa.use-acp = "true"
                api.dbus.ReserveDevice1 = "Audio0"
                api.dbus.ReserveDevice1.Priority = "-20"
                device.api = "alsa"
                device.bus = "usb"
                device.bus-id = "usb-BLUE_MICROPHONE_Blue_Snowball_797_2019_11_07_41559-00"
                device.bus_path = "pci-0000:04:00.0-usb-0:5.2:1.0"
                device.description = "Blue Snowball"
                device.enum.api = "udev"
                device.icon_name = "audio-card-analog-usb"
                device.name = "alsa_card.usb-BLUE_MICROPHONE_Blue_Snowball_797_2019_11_07_41559-00"
                device.nick = "Blue Snowball"
                device.plugged.usec = "6760072"
                device.product.id = "0x0005"
                device.product.name = "Blue Snowball"
                device.serial = "BLUE_MICROPHONE_Blue_Snowball_797_2019_11_07_41559"
                device.subsystem = "sound"
                sysfs.path = "/devices/pci0000:00/0000:00:02.1/0000:04:00.0/usb1/1-5/1-5.2/1-5.2:1.0/sound/card0"
                device.vendor.id = "0x0d8c"
                device.vendor.name = "C-Media Electronics, Inc."
                media.class = "Audio/Device"
                factory.id = "15"
                client.id = "47"
                object.id = "51"
                object.serial = "51"
                object.path = "alsa:acp:Snowball"
                alsa.card = "0"
                alsa.card_name = "Blue Snowball"
                alsa.long_card_name = "BLUE MICROPHONE Blue Snowball at usb-0000:04:00.0-5.2, full speed"
                alsa.driver_name = "snd_usb_audio"
                alsa.mixer_name = "USB Mixer"
                alsa.components = "USB0d8c:0005"
                alsa.id = "Snowball"
                device.string = "0"
        Profiles:
                off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
                pro-audio: Pro Audio (sinks: 0, sources: 1, priority: 1, available: yes)
                input:mono-fallback: Mono Input (sinks: 0, sources: 1, priority: 1, available: yes)
        Active Profile: input:mono-fallback
        Ports:
                analog-input-mic: Microphone (type: Mic, priority: 8700, latency offset: 0 usec, availability unknown)
                        Properties:
                                port.type = "mic"
                                device.icon_name = "audio-input-microphone"
                                card.profile.port = "0"
                        Part of profile(s): input:mono-fallback

Card #52
        Name: alsa_card.pci-0000_0c_00.1
        Driver: alsa
        Owner Module: n/a
        Properties:
                api.acp.auto-port = "false"
                api.alsa.card = "2"
                api.alsa.card.longname = "HD-Audio Generic at 0xfc708000 irq 98"
                api.alsa.card.name = "HD-Audio Generic"
                api.alsa.path = "hw:2"
                api.alsa.use-acp = "true"
                api.dbus.ReserveDevice1 = "Audio2"
                api.dbus.ReserveDevice1.Priority = "-20"
                device.api = "alsa"
                device.bus = "pci"
                device.bus_path = "pci-0000:0c:00.1"
                device.description = "Renoir Radeon High Definition Audio Controller"
                device.enum.api = "udev"
                device.icon_name = "audio-card-analog-pci"
                device.name = "alsa_card.pci-0000_0c_00.1"
                device.nick = "HD-Audio Generic"
                device.plugged.usec = "6714727"
                device.product.id = "0x1637"
                device.product.name = "Renoir Radeon High Definition Audio Controller"
                device.subsystem = "sound"
                sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:0c:00.1/sound/card2"
                device.vendor.id = "0x1002"
                device.vendor.name = "Advanced Micro Devices, Inc. [AMD/ATI]"
                media.class = "Audio/Device"
                factory.id = "15"
                client.id = "47"
                object.id = "52"
                object.serial = "52"
                object.path = "alsa:acp:Generic"
                alsa.card = "2"
                alsa.card_name = "HD-Audio Generic"
                alsa.long_card_name = "HD-Audio Generic at 0xfc708000 irq 98"
                alsa.driver_name = "snd_hda_intel"
                alsa.mixer_name = "ATI R6xx HDMI"
                alsa.components = "HDA:1002aa01,00aa0100,00100700"
                alsa.id = "Generic"
                device.string = "2"
        Profiles:
                off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
                output:hdmi-stereo: Digital Stereo (HDMI) Output (sinks: 1, sources: 0, priority: 5900, available: no)
                output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-stereo-extra3: Digital Stereo (HDMI 4) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-stereo-extra4: Digital Stereo (HDMI 5) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-stereo-extra5: Digital Stereo (HDMI 6) Output (sinks: 1, sources: 0, priority: 5700, available: no)
                output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (sinks: 1, sources: 0, priority: 800, available: no)
                output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (sinks: 1, sources: 0, priority: 800, available: no)
                output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround-extra3: Digital Surround 5.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra3: Digital Surround 7.1 (HDMI 4) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround-extra4: Digital Surround 5.1 (HDMI 5) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra4: Digital Surround 7.1 (HDMI 5) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround-extra5: Digital Surround 5.1 (HDMI 6) Output (sinks: 1, sources: 0, priority: 600, available: no)
                output:hdmi-surround71-extra5: Digital Surround 7.1 (HDMI 6) Output (sinks: 1, sources: 0, priority: 600, available: no)
                pro-audio: Pro Audio (sinks: 6, sources: 0, priority: 1, available: yes)
        Active Profile: off
        Ports:
                hdmi-output-0: HDMI / DisplayPort (type: HDMI, priority: 5900, latency offset: 0 usec, availability group: Legacy 1, not available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "Legacy 1"
                                device.icon_name = "video-display"
                                card.profile.port = "0"
                        Part of profile(s): output:hdmi-stereo, output:hdmi-surround, output:hdmi-surround71
                hdmi-output-1: HDMI / DisplayPort 2 (type: HDMI, priority: 5800, latency offset: 0 usec, availability group: Legacy 2, not available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "Legacy 2"
                                device.icon_name = "video-display"
                                card.profile.port = "1"
                        Part of profile(s): output:hdmi-stereo-extra1, output:hdmi-surround-extra1, output:hdmi-surround71-extra1
                hdmi-output-2: HDMI / DisplayPort 3 (type: HDMI, priority: 5700, latency offset: 0 usec, availability group: Legacy 3, not available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "Legacy 3"
                                device.icon_name = "video-display"
                                card.profile.port = "2"
                        Part of profile(s): output:hdmi-stereo-extra2, output:hdmi-surround-extra2, output:hdmi-surround71-extra2
                hdmi-output-3: HDMI / DisplayPort 4 (type: HDMI, priority: 5600, latency offset: 0 usec, availability group: Legacy 4, not available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "Legacy 4"
                                device.icon_name = "video-display"
                                card.profile.port = "3"
                        Part of profile(s): output:hdmi-stereo-extra3, output:hdmi-surround-extra3, output:hdmi-surround71-extra3
                hdmi-output-4: HDMI / DisplayPort 5 (type: HDMI, priority: 5500, latency offset: 0 usec, availability group: Legacy 5, not available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "Legacy 5"
                                device.icon_name = "video-display"
                                card.profile.port = "4"
                        Part of profile(s): output:hdmi-stereo-extra4, output:hdmi-surround-extra4, output:hdmi-surround71-extra4
                hdmi-output-5: HDMI / DisplayPort 6 (type: HDMI, priority: 5400, latency offset: 0 usec, availability group: Legacy 6, not available)
                        Properties:
                                port.type = "hdmi"
                                port.availability-group = "Legacy 6"
                                device.icon_name = "video-display"
                                card.profile.port = "5"
                        Part of profile(s): output:hdmi-stereo-extra5, output:hdmi-surround-extra5, output:hdmi-surround71-extra5

Card #53
        Name: alsa_card.pci-0000_0c_00.6
        Driver: alsa
        Owner Module: n/a
        Properties:
                api.acp.auto-port = "false"
                api.alsa.card = "3"
                api.alsa.card.longname = "HD-Audio Generic at 0xfc700000 irq 97"
                api.alsa.card.name = "HD-Audio Generic"
                api.alsa.path = "hw:3"
                api.alsa.use-acp = "true"
                api.dbus.ReserveDevice1 = "Audio3"
                api.dbus.ReserveDevice1.Priority = "-20"
                device.api = "alsa"
                device.bus = "pci"
                device.bus_path = "pci-0000:0c:00.6"
                device.description = "Family 17h/19h HD Audio Controller"
                device.enum.api = "udev"
                device.icon_name = "audio-card-analog-pci"
                device.name = "alsa_card.pci-0000_0c_00.6"
                device.nick = "HD-Audio Generic"
                device.plugged.usec = "6777422"
                device.product.id = "0x15e3"
                device.product.name = "Family 17h/19h HD Audio Controller"
                device.subsystem = "sound"
                sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:0c:00.6/sound/card3"
                device.vendor.id = "0x1022"
                device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
                media.class = "Audio/Device"
                factory.id = "15"
                client.id = "47"
                object.id = "53"
                object.serial = "53"
                object.path = "alsa:acp:Generic_1"
                alsa.card = "3"
                alsa.card_name = "HD-Audio Generic"
                alsa.long_card_name = "HD-Audio Generic at 0xfc700000 irq 97"
                alsa.driver_name = "snd_hda_intel"
                alsa.mixer_name = "Realtek ALC897"
                alsa.components = "HDA:10ec0897,104387fb,00100402"
                alsa.id = "Generic_1"
                device.string = "3"
        Profiles:
                off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
                output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (sinks: 1, sources: 1, priority: 6565, available: yes)
                output:analog-stereo: Analog Stereo Output (sinks: 1, sources: 0, priority: 6500, available: yes)
                output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 5565, available: yes)
                output:iec958-stereo: Digital Stereo (IEC958) Output (sinks: 1, sources: 0, priority: 5500, available: yes)
                output:iec958-ac3-surround-51+input:analog-stereo: Digital Surround 5.1 (IEC958/AC3) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 365, available: yes)
                output:iec958-ac3-surround-51: Digital Surround 5.1 (IEC958/AC3) Output (sinks: 1, sources: 0, priority: 300, available: yes)
                input:analog-stereo: Analog Stereo Input (sinks: 0, sources: 1, priority: 65, available: yes)
                pro-audio: Pro Audio (sinks: 2, sources: 2, priority: 1, available: yes)
        Active Profile: pro-audio
        Ports:
                analog-input-front-mic: Front Microphone (type: Mic, priority: 8500, latency offset: 0 usec, availability group: Legacy 1, not available)
                        Properties:
                                port.type = "mic"
                                port.availability-group = "Legacy 1"
                                device.icon_name = "audio-input-microphone"
                                card.profile.port = "0"
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:iec958-stereo+input:analog-stereo, output:iec958-ac3-surround-51+input:analog-stereo
                analog-input-rear-mic: Rear Microphone (type: Mic, priority: 8200, latency offset: 0 usec, availability group: Legacy 2, available)
                        Properties:
                                port.type = "mic"
                                port.availability-group = "Legacy 2"
                                device.icon_name = "audio-input-microphone"
                                card.profile.port = "1"
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:iec958-stereo+input:analog-stereo, output:iec958-ac3-surround-51+input:analog-stereo
                analog-input-linein: Line In (type: Line, priority: 8100, latency offset: 0 usec, availability group: Legacy 3, not available)
                        Properties:
                                port.type = "line"
                                port.availability-group = "Legacy 3"
                                card.profile.port = "2"
                        Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:iec958-stereo+input:analog-stereo, output:iec958-ac3-surround-51+input:analog-stereo
                analog-output-lineout: Line Out (type: Line, priority: 9000, latency offset: 0 usec, availability group: Legacy 4, available)
                        Properties:
                                port.type = "line"
                                port.availability-group = "Legacy 4"
                                card.profile.port = "3"
                        Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
                analog-output-headphones: Headphones (type: Headphones, priority: 9900, latency offset: 0 usec, availability group: Legacy 5, not available)
                        Properties:
                                port.type = "headphones"
                                port.availability-group = "Legacy 5"
                                device.icon_name = "audio-headphones"
                                card.profile.port = "4"
                        Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
                iec958-stereo-output: Digital Output (S/PDIF) (type: SPDIF, priority: 0, latency offset: 0 usec, availability unknown)
                        Properties:
                                port.type = "spdif"
                                card.profile.port = "5"
                        Part of profile(s): output:iec958-stereo, output:iec958-stereo+input:analog-stereo

Card #2096
        Name: bluez_card.28_9A_4B_20_60_F5
        Driver: module-bluez5-device.c
        Owner Module: n/a
        Properties:
                api.bluez5.address = "28:9A:4B:20:60:F5"
                api.bluez5.class = "0x240404"
                api.bluez5.connection = "connected"
                api.bluez5.device = ""
                api.bluez5.icon = "audio-headset"
                api.bluez5.id = "3"
                api.bluez5.path = "/org/bluez/hci0/dev_28_9A_4B_20_60_F5"
                bluez5.profile = "off"
                device.alias = "Arctis 3 Bluetooth"
                device.api = "bluez5"
                device.bus = "bluetooth"
                device.description = "Arctis 3 Bluetooth"
                device.form_factor = "headset"
                device.icon_name = "audio-headset-bluetooth"
                device.name = "bluez_card.28_9A_4B_20_60_F5"
                device.product.id = "0x12b0"
                device.string = "28:9A:4B:20:60:F5"
                device.vendor.id = "bluetooth:0111"
                media.class = "Audio/Device"
                factory.id = "15"
                client.id = "47"
                object.id = "108"
                object.serial = "2096"
        Profiles:
                off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
                a2dp-sink: High Fidelity Playback (A2DP Sink, codec SBC) (sinks: 1, sources: 0, priority: 18, available: yes)
                a2dp-sink-sbc_xq: High Fidelity Playback (A2DP Sink, codec SBC-XQ) (sinks: 1, sources: 0, priority: 17, available: yes)
                headset-head-unit-cvsd: Headset Head Unit (HSP/HFP, codec CVSD) (sinks: 1, sources: 1, priority: 2, available: yes)
                headset-head-unit: Headset Head Unit (HSP/HFP, codec mSBC) (sinks: 1, sources: 1, priority: 3, available: yes)
        Active Profile: a2dp-sink
        Ports:
                headset-input: Handsfree (type: Headset, priority: 0, latency offset: 0 usec, available)
                        Properties:
                                port.type = "headset"
                        Part of profile(s): headset-head-unit-cvsd, headset-head-unit
                headset-output: Headset (type: Headset, priority: 0, latency offset: 0 usec, available)
                        Properties:
                                port.type = "headset"
                        Part of profile(s): a2dp-sink, a2dp-sink-sbc_xq
                headset-hf-output: Handsfree (type: Headset, priority: 0, latency offset: 0 usec, available)
                        Properties:
                                port.type = "headset"
                        Part of profile(s): headset-head-unit-cvsd, headset-head-unit

PipeWire data shows Headphone output is not available

Card #53
   Name: alsa_card.pci-0000_0c_00.6

Properties:
        alsa.card = "3"
        alsa.mixer_name = "Realtek ALC897"
        alsa.id = "Generic_1"

Ports:
        analog-output-headphones: Headphones (type: Headphones, priority: 9900, latency offset: 0 usec, availability group: Legacy 5, not available)

ALSA data shows mixer control for Headphone output is muted and audio level set to 0
and Channel Mode is set to play audio to 6 channels

!!-------Mixer controls for card Generic_1

Card sysdefault:3 'Generic_1'/'HD-Audio Generic at 0xfc700000 irq 97'
  Mixer name	: 'Realtek ALC897'
 
Simple mixer control 'Headphone',0

  Front Left: Playback 0 [0%] [-65.25dB] [off]
  Front Right: Playback 0 [0%] [-65.25dB] [off]

Simple mixer control 'Channel Mode',0

  Items: '2ch' '4ch' '6ch'
  Item0: '6ch'

I suggest use alsamixer to adjust ALSA mixer controls

sudo alsamixer --card=3

Use M key to unmute Headphone control – [OO]
and keys to adjust audio level

You might also need to use keys to change Channel Mode to use 2 channnels – 2ch

Thanks for the help so far but its still not working. anything else I can check?

any updates would be greatly appreciated.

ALSA data shows USB microphone detected as the first audio device

**** List of CAPTURE Hardware Devices ****
card 0: Snowball [Blue Snowball], device 0: USB Audio [USB Audio]

This might cause a problem for the other audio devices. Some other Linux distributions reconfigure ALSA to prevent USB devices taking priority over internal devices

I suggest disconnect USB microphone whilst troubleshooting onboard audio device
Update Manjaro packages to get kernel updated to a stable version
and post information about audio devices on updated system

aplay -l; amixer --card=Generic_1