This post is not about Manjaro but the Forum app itself.
I’m in the process of changing emails because the domain name for the current email will be terminated and I need to change all my logon and communication emails to the new one (close to 200!)
I found where to change my email, the problem is I never get the ‘Confirmation email’ I tried it a few times - no go
I even added a second email, but I did not get the ‘Confirmation email’???
Of course I checked the junk folders both in the client (Evolution) as well as on the mail server - they’re empty! It looks like the email never got send. Help please as the current email wont be live for much longer
I must have updated/changed 200+ logins including forums from other distros and while it wasn’t always easy I managed to change them all, so I’m not sure why it does not work with Manjaro forum??
I check the validity of the emails with online services - some returned a time out error to find the mailbox, some returned an OK.
I checked the settings at the registrar, and at the hosting provider - all seems OK
I tried re-sending the email from a other computer using Firefox browser, I tried from a Windows system using Chrome browser - non worked!
The only thing let to try is to create a new account with the new email, but then (assuming it works) I loose my history.
For other users which may run into a similar issue.
The email sent from Manjaro is sent using a no-reply address and therefore no-one gets the remote response and consequently one would think there is something up with the forum software.
I have tested this on behalf of @chameau and in this test case the provider is rejecting the message as spam. Something like this
Final-Recipient: rfc822; address@example.tld
Original-Recipient: rfc822;address@example.tld
Action: failed
Status: 5.0.0
Remote-MTA: dns; mail.yourprovider.tld
Diagnostic-Code: smtp; 554 Sending address not accepted due to spam filter
If you don’t get a confirmation email - your provider may reject mails from the manjaro.org as spam.
Please contact your email provider as this is a provider configuration and not a Manjaro issue.
Well actually it is both. In my case the provider rejected emails from ‘mail.manjaro.org’ because the associated IP is Blacklisted on www.barracudacentral.org They temporally ‘White-listed’ the IP so I could receive the confirmation email from Manjaro. But to permanently fix the issue, Manjaro admin have to resolve the Blacklisting with Barracudacentral - I hope they will.