ACASIS TBU401Pro Thunderbolt not recognized as a drive

Support
1

Hello,
after connecting my hard disk in enclosure to thunderbolt 4 port, it’s not being recognized as a hard drive. It is not visible in lsblk.

It is visible in tbman, it is authorized, system asked for authorization upon connecting the drive, so everything else seems in order.

Disconnecting from the thunderbolt port and connecting to a non-thunderbolt usb port it’s instantly recognized as sda1.

The enclosure does work on windows (dual boot) on the tb4 port, so at least bios settings should be fine.

Using:
X870E Taichi AsRock motherboard. USB4 controller ASMedia 4242.
ACASIS TBU401Pro enclosure. JHL7440 and RTL9210B they claim.

Can anyone help? Is it me or is it drivers? Please let me know if I should add some additional info, gladly will.

2

Welcome to the forum! :vulcan_salute:

It’s most likely a driver issue. What kernel are you running?

Also, your profile says you are using Plasma. Do you have plasma-thunderbolt installed?

1 Like
3

Thank you. :vulcan_salute:

The kernel is 6.15.3-1, highest non-experimental.

plasma-thunderbolt is in, in fact boltctl can also see the device.

4

Does this mean it works now? :slight_smile:

5

No, it doesn’t, I’m sorry for the confusion. boltctl gives the same info as tbman does. Drive still does not appear as sda or in any other form as a drive that I could mount.

6

Is there anything in the kernel logs when connecting?

sudo dmesg --follow-new

Also share:

lsusb -vt
1 Like
7

Well, I have zero experience with Thunderbolt, but I don’t think it would be called /dev/sda by the kernel, as that is a designation reserved for devices that connect via (serial or parallel) SCSI, ATA or USB connections.

8

Hello,

output of lsusb:

/:  Bus 001.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/2p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
/:  Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/4p, 10000M
    ID 1d6b:0003 Linux Foundation 3.0 root hub
/:  Bus 003.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/12p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
    |__ Port 001: Dev 002, If 0, Class=Hub, Driver=hub/4p, 480M
        ID 1a40:0101 Terminus Technology Inc. Hub
        |__ Port 001: Dev 004, If 0, Class=Human Interface Device, Driver=usbhid, 12M
            ID 046d:c52b Logitech, Inc. Unifying Receiver
        |__ Port 001: Dev 004, If 1, Class=Human Interface Device, Driver=usbhid, 12M
            ID 046d:c52b Logitech, Inc. Unifying Receiver
        |__ Port 001: Dev 004, If 2, Class=Human Interface Device, Driver=usbhid, 12M
            ID 046d:c52b Logitech, Inc. Unifying Receiver
        |__ Port 003: Dev 006, If 0, Class=Human Interface Device, Driver=usbhid, 12M
            ID 1532:0090 Razer USA, Ltd
        |__ Port 003: Dev 006, If 1, Class=Human Interface Device, Driver=usbhid, 12M
            ID 1532:0090 Razer USA, Ltd
        |__ Port 003: Dev 006, If 2, Class=Human Interface Device, Driver=usbhid, 12M
            ID 1532:0090 Razer USA, Ltd
        |__ Port 003: Dev 006, If 3, Class=Human Interface Device, Driver=usbhid, 12M
            ID 1532:0090 Razer USA, Ltd
        |__ Port 003: Dev 006, If 4, Class=Human Interface Device, Driver=usbhid, 12M
            ID 1532:0090 Razer USA, Ltd
    |__ Port 002: Dev 008, If 0, Class=Hub, Driver=hub/4p, 480M
        ID 05e3:0610 Genesys Logic, Inc. Hub
        |__ Port 003: Dev 009, If 0, Class=Vendor Specific Class, Driver=[none], 12M
            ID 04f3:0c3d Elan Microelectronics Corp. Elan:Fingerprint
        |__ Port 004: Dev 010, If 0, Class=Human Interface Device, Driver=usbhid, 12M
            ID 1e7d:3246 ROCCAT Suora FX Keyboard
        |__ Port 004: Dev 010, If 1, Class=Human Interface Device, Driver=usbhid, 12M
            ID 1e7d:3246 ROCCAT Suora FX Keyboard
        |__ Port 004: Dev 010, If 2, Class=Human Interface Device, Driver=usbhid, 12M
            ID 1e7d:3246 ROCCAT Suora FX Keyboard
        |__ Port 004: Dev 010, If 3, Class=Human Interface Device, Driver=usbhid, 12M
            ID 1e7d:3246 ROCCAT Suora FX Keyboard
/:  Bus 004.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/6p, 10000M
    ID 1d6b:0003 Linux Foundation 3.0 root hub
    |__ Port 002: Dev 003, If 0, Class=Hub, Driver=hub/4p, 5000M
        ID 05e3:0612 Genesys Logic, Inc. Hub
/:  Bus 005.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/12p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
    |__ Port 006: Dev 002, If 0, Class=Audio, Driver=snd-usb-audio, 480M
        ID 1220:8fe4 TC Electronic
    |__ Port 006: Dev 002, If 1, Class=Audio, Driver=snd-usb-audio, 480M
        ID 1220:8fe4 TC Electronic
    |__ Port 006: Dev 002, If 2, Class=Audio, Driver=snd-usb-audio, 480M
        ID 1220:8fe4 TC Electronic
    |__ Port 007: Dev 003, If 0, Class=Wireless, Driver=btusb, 480M
        ID 0e8d:0717 MediaTek Inc.
    |__ Port 007: Dev 003, If 1, Class=Wireless, Driver=btusb, 480M
        ID 0e8d:0717 MediaTek Inc.
    |__ Port 007: Dev 003, If 2, Class=Wireless, Driver=btusb, 480M
        ID 0e8d:0717 MediaTek Inc.
    |__ Port 008: Dev 004, If 0, Class=Audio, Driver=snd-usb-audio, 480M
        ID 26ce:0a0b
    |__ Port 008: Dev 004, If 1, Class=Audio, Driver=snd-usb-audio, 480M
        ID 26ce:0a0b
    |__ Port 008: Dev 004, If 2, Class=Audio, Driver=snd-usb-audio, 480M
        ID 26ce:0a0b
    |__ Port 008: Dev 004, If 3, Class=Audio, Driver=snd-usb-audio, 480M
        ID 26ce:0a0b
    |__ Port 008: Dev 004, If 4, Class=Audio, Driver=snd-usb-audio, 480M
        ID 26ce:0a0b
    |__ Port 008: Dev 004, If 5, Class=Audio, Driver=snd-usb-audio, 480M
        ID 26ce:0a0b
    |__ Port 008: Dev 004, If 6, Class=Human Interface Device, Driver=usbhid, 480M
        ID 26ce:0a0b
/:  Bus 006.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/5p, 20000M/x2
    ID 1d6b:0003 Linux Foundation 3.0 root hub
/:  Bus 007.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/2p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
/:  Bus 008.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/2p, 10000M
    ID 1d6b:0003 Linux Foundation 3.0 root hub
/:  Bus 009.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/2p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
/:  Bus 010.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/2p, 20000M/x2
    ID 1d6b:0003 Linux Foundation 3.0 root hub
/:  Bus 011.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/2p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
/:  Bus 012.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/2p, 10000M
    ID 1d6b:0003 Linux Foundation 3.0 root hub
/:  Bus 013.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/2p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
/:  Bus 014.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/2p, 10000M
    ID 1d6b:0003 Linux Foundation 3.0 root hub
/:  Bus 015.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/1p, 480M
    ID 1d6b:0002 Linux Foundation 2.0 root hub
    |__ Port 001: Dev 002, If 0, Class=Human Interface Device, Driver=usbhid, 12M
        ID 26ce:01a2
/:  Bus 016.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/0p, 5000M
    ID 1d6b:0003 Linux Foundation 3.0 root hub

output of dmesg right after connecting the device:

[10003.500624] pci_bus 0000:19: Allocating resources
[10006.248658] thunderbolt 0-1: new device found, vendor=0x25 device=0x1
[10006.248663] thunderbolt 0-1: ACASIS TBU401Pro
[10007.298868] pcieport 0000:19:00.0: pciehp: Slot(0): Card present
[10007.298874] pcieport 0000:19:00.0: pciehp: Slot(0): Link Up
[10007.424085] pci 0000:1a:00.0: [8086:15ef] type 01 class 0x060400 PCIe Switch Upstream Port
[10007.424130] pci 0000:1a:00.0: PCI bridge to [bus 00]
[10007.424141] pci 0000:1a:00.0:   bridge window [io  0x0000-0x0fff]
[10007.424145] pci 0000:1a:00.0:   bridge window [mem 0x00000000-0x000fffff]
[10007.424162] pci 0000:1a:00.0:   bridge window [mem 0x00000000-0x000fffff 64bit pref]
[10007.424180] pci 0000:1a:00.0: enabling Extended Tags
[10007.424363] pci 0000:1a:00.0: supports D1 D2
[10007.424364] pci 0000:1a:00.0: PME# supported from D0 D1 D2 D3hot D3cold
[10007.424577] pci 0000:1a:00.0: 2.000 Gb/s available PCIe bandwidth, limited by 2.5 GT/s PCIe x1 link at 0000:19:00.0 (capable of 31.504 Gb/s with 8.0 GT/s PCIe x4 link)
[10007.424707] pci 0000:1a:00.0: Adding to iommu group 28
[10007.424779] pcieport 0000:19:00.0: ASPM: current common clock configuration is inconsistent, reconfiguring
[10007.427766] pci 0000:1a:00.0: bridge configuration invalid ([bus 00-00]), reconfiguring
[10007.427891] pci 0000:1b:01.0: [8086:15ef] type 01 class 0x060400 PCIe Switch Downstream Port
[10007.427931] pci 0000:1b:01.0: PCI bridge to [bus 00]
[10007.427940] pci 0000:1b:01.0:   bridge window [io  0x0000-0x0fff]
[10007.427944] pci 0000:1b:01.0:   bridge window [mem 0x00000000-0x000fffff]
[10007.427960] pci 0000:1b:01.0:   bridge window [mem 0x00000000-0x000fffff 64bit pref]
[10007.427980] pci 0000:1b:01.0: enabling Extended Tags
[10007.428146] pci 0000:1b:01.0: supports D1 D2
[10007.428146] pci 0000:1b:01.0: PME# supported from D0 D1 D2 D3hot D3cold
[10007.428375] pci 0000:1b:01.0: Adding to iommu group 28
[10007.428448] pci 0000:1b:02.0: [8086:15ef] type 01 class 0x060400 PCIe Switch Downstream Port
[10007.428486] pci 0000:1b:02.0: PCI bridge to [bus 00]
[10007.428495] pci 0000:1b:02.0:   bridge window [io  0x0000-0x0fff]
[10007.428499] pci 0000:1b:02.0:   bridge window [mem 0x00000000-0x000fffff]
[10007.428514] pci 0000:1b:02.0:   bridge window [mem 0x00000000-0x000fffff 64bit pref]
[10007.428534] pci 0000:1b:02.0: enabling Extended Tags
[10007.428690] pci 0000:1b:02.0: supports D1 D2
[10007.428691] pci 0000:1b:02.0: PME# supported from D0 D1 D2 D3hot D3cold
[10007.428981] pci 0000:1b:02.0: Adding to iommu group 28
[10007.429053] pci 0000:1b:04.0: [8086:15ef] type 01 class 0x060400 PCIe Switch Downstream Port
[10007.429092] pci 0000:1b:04.0: PCI bridge to [bus 00]
[10007.429100] pci 0000:1b:04.0:   bridge window [io  0x0000-0x0fff]
[10007.429104] pci 0000:1b:04.0:   bridge window [mem 0x00000000-0x000fffff]
[10007.429120] pci 0000:1b:04.0:   bridge window [mem 0x00000000-0x000fffff 64bit pref]
[10007.429140] pci 0000:1b:04.0: enabling Extended Tags
[10007.429300] pci 0000:1b:04.0: supports D1 D2
[10007.429301] pci 0000:1b:04.0: PME# supported from D0 D1 D2 D3hot D3cold
[10007.429522] pci 0000:1b:04.0: Adding to iommu group 28
[10007.429598] pci 0000:1a:00.0: PCI bridge to [bus 1b-49]
[10007.429617] pci 0000:1b:01.0: bridge configuration invalid ([bus 00-00]), reconfiguring
[10007.429627] pci 0000:1b:02.0: bridge configuration invalid ([bus 00-00]), reconfiguring
[10007.429637] pci 0000:1b:04.0: bridge configuration invalid ([bus 00-00]), reconfiguring
[10007.429758] pci 0000:1c:00.0: [144d:a808] type 00 class 0x010802 PCIe Endpoint
[10007.429847] pci 0000:1c:00.0: BAR 0 [mem 0x00000000-0x00003fff 64bit]
[10007.430215] pci 0000:1c:00.0: 2.000 Gb/s available PCIe bandwidth, limited by 2.5 GT/s PCIe x1 link at 0000:19:00.0 (capable of 31.504 Gb/s with 8.0 GT/s PCIe x4 link)
[10007.430271] pci 0000:1c:00.0: Adding to iommu group 28
[10007.432776] pci 0000:1b:01.0: PCI bridge to [bus 1c-49]
[10007.432794] pci_bus 0000:1c: busn_res: [bus 1c-49] end is updated to 32
[10007.432911] pci 0000:33:00.0: [8086:15f0] type 00 class 0x0c0330 PCIe Endpoint
[10007.432986] pci 0000:33:00.0: BAR 0 [mem 0x00000000-0x0000ffff]
[10007.433011] pci 0000:33:00.0: enabling Extended Tags
[10007.433186] pci 0000:33:00.0: supports D1 D2
[10007.433187] pci 0000:33:00.0: PME# supported from D0 D1 D2 D3hot D3cold
[10007.433392] pci 0000:33:00.0: 2.000 Gb/s available PCIe bandwidth, limited by 2.5 GT/s PCIe x1 link at 0000:19:00.0 (capable of 8.000 Gb/s with 2.5 GT/s PCIe x4 link)
[10007.433445] pci 0000:33:00.0: Adding to iommu group 28
[10007.433517] pci 0000:1b:02.0: PCI bridge to [bus 33-49]
[10007.433534] pci_bus 0000:33: busn_res: [bus 33-49] end is updated to 33
[10007.433606] pci 0000:1b:04.0: PCI bridge to [bus 34-49]
[10007.433623] pci_bus 0000:34: busn_res: [bus 34-49] end is updated to 49
[10007.433629] pci_bus 0000:1b: busn_res: [bus 1b-49] end is updated to 49
[10007.433636] pci 0000:1b:01.0: bridge window [mem 0x00100000-0x001fffff 64bit pref] to [bus 1c-32] add_size 100000 add_align 100000
[10007.433637] pci 0000:1b:01.0: bridge window [mem 0x00100000-0x001fffff] to [bus 1c-32] add_size 100000 add_align 100000
[10007.433639] pci 0000:1b:04.0: bridge window [mem 0x00100000-0x001fffff 64bit pref] to [bus 34-49] add_size 100000 add_align 100000
[10007.433640] pci 0000:1b:04.0: bridge window [mem 0x00100000-0x001fffff] to [bus 34-49] add_size 100000 add_align 100000
[10007.433641] pci 0000:1a:00.0: bridge window [mem 0x00100000-0x003fffff 64bit pref] to [bus 1b-49] add_size 200000 add_align 100000
[10007.433642] pci 0000:1a:00.0: bridge window [mem 0x00100000-0x003fffff] to [bus 1b-49] add_size 200000 add_align 100000
[10007.433646] pci 0000:1a:00.0: bridge window [mem 0xc4000000-0xdbffffff]: assigned
[10007.433647] pci 0000:1a:00.0: bridge window [mem 0xd800000000-0xf7ffffffff 64bit pref]: assigned
[10007.433648] pci 0000:1a:00.0: bridge window [io  0xa000-0xcfff]: assigned
[10007.433649] pci 0000:1b:01.0: bridge window [mem 0xc4000000-0xcfefffff]: assigned
[10007.433650] pci 0000:1b:01.0: bridge window [mem 0xd800000000-0xe7ffefffff 64bit pref]: assigned
[10007.433650] pci 0000:1b:02.0: bridge window [mem 0xcff00000-0xcfffffff]: assigned
[10007.433651] pci 0000:1b:02.0: bridge window [mem 0xe7fff00000-0xe7ffffffff 64bit pref]: assigned
[10007.433652] pci 0000:1b:04.0: bridge window [mem 0xd0000000-0xdbefffff]: assigned
[10007.433652] pci 0000:1b:04.0: bridge window [mem 0xe800000000-0xf7ffefffff 64bit pref]: assigned
[10007.433653] pci 0000:1b:01.0: bridge window [io  0xa000-0xafff]: assigned
[10007.433654] pci 0000:1b:02.0: bridge window [io  0xb000-0xbfff]: assigned
[10007.433654] pci 0000:1b:04.0: bridge window [io  0xc000-0xcfff]: assigned
[10007.433655] pci 0000:1c:00.0: BAR 0 [mem 0xc4000000-0xc4003fff 64bit]: assigned
[10007.433672] pci 0000:1b:01.0: PCI bridge to [bus 1c-32]
[10007.433674] pci 0000:1b:01.0:   bridge window [io  0xa000-0xafff]
[10007.433680] pci 0000:1b:01.0:   bridge window [mem 0xc4000000-0xcfefffff]
[10007.433684] pci 0000:1b:01.0:   bridge window [mem 0xd800000000-0xe7ffefffff 64bit pref]
[10007.433691] pci 0000:33:00.0: BAR 0 [mem 0xcff00000-0xcff0ffff]: assigned
[10007.433696] pci 0000:1b:02.0: PCI bridge to [bus 33]
[10007.433698] pci 0000:1b:02.0:   bridge window [io  0xb000-0xbfff]
[10007.433704] pci 0000:1b:02.0:   bridge window [mem 0xcff00000-0xcfffffff]
[10007.433707] pci 0000:1b:02.0:   bridge window [mem 0xe7fff00000-0xe7ffffffff 64bit pref]
[10007.433715] pci 0000:1b:04.0: PCI bridge to [bus 34-49]
[10007.433717] pci 0000:1b:04.0:   bridge window [io  0xc000-0xcfff]
[10007.433722] pci 0000:1b:04.0:   bridge window [mem 0xd0000000-0xdbefffff]
[10007.433726] pci 0000:1b:04.0:   bridge window [mem 0xe800000000-0xf7ffefffff 64bit pref]
[10007.433733] pci 0000:1a:00.0: PCI bridge to [bus 1b-49]
[10007.433735] pci 0000:1a:00.0:   bridge window [io  0xa000-0xcfff]
[10007.433740] pci 0000:1a:00.0:   bridge window [mem 0xc4000000-0xdbffffff]
[10007.433744] pci 0000:1a:00.0:   bridge window [mem 0xd800000000-0xf7ffffffff 64bit pref]
[10007.433754] pcieport 0000:19:00.0: PCI bridge to [bus 1a-49]
[10007.433756] pcieport 0000:19:00.0:   bridge window [io  0xa000-0xcfff]
[10007.433758] pcieport 0000:19:00.0:   bridge window [mem 0xc4000000-0xdbffffff]
[10007.433760] pcieport 0000:19:00.0:   bridge window [mem 0xd800000000-0xf7ffffffff 64bit pref]
[10007.433908] pcieport 0000:1a:00.0: enabling device (0000 -> 0003)
[10007.434072] pcieport 0000:1b:01.0: enabling device (0000 -> 0003)
[10007.434202] pcieport 0000:1b:01.0: pciehp: Slot #1 AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug+ Surprise+ Interlock- NoCompl+ IbPresDis- LLActRep+
[10007.434464] pcieport 0000:1b:02.0: enabling device (0000 -> 0003)
[10007.434642] pcieport 0000:1b:04.0: enabling device (0000 -> 0003)
[10007.434727] pcieport 0000:1b:04.0: pciehp: Slot #4 AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug+ Surprise+ Interlock- NoCompl+ IbPresDis- LLActRep+
[10007.435182] nvme nvme2: pci function 0000:1c:00.0
[10007.435187] nvme 0000:1c:00.0: enabling device (0000 -> 0002)
[10007.435468] pci 0000:33:00.0: enabling device (0000 -> 0002)
[10007.435556] xhci_hcd 0000:33:00.0: xHCI Host Controller
[10007.435558] xhci_hcd 0000:33:00.0: new USB bus registered, assigned bus number 7
[10007.436735] xhci_hcd 0000:33:00.0: hcc params 0x200077c1 hci version 0x110 quirks 0x0000000200009810
[10007.437116] xhci_hcd 0000:33:00.0: xHCI Host Controller
[10007.437117] xhci_hcd 0000:33:00.0: new USB bus registered, assigned bus number 8
[10007.437118] xhci_hcd 0000:33:00.0: Host supports USB 3.1 Enhanced SuperSpeed
[10007.437146] usb usb7: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 6.15
[10007.437147] usb usb7: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[10007.437148] usb usb7: Product: xHCI Host Controller
[10007.437149] usb usb7: Manufacturer: Linux 6.15.3-1-MANJARO xhci-hcd
[10007.437149] usb usb7: SerialNumber: 0000:33:00.0
[10007.437226] hub 7-0:1.0: USB hub found
[10007.437237] hub 7-0:1.0: 2 ports detected
[10007.437378] usb usb8: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 6.15
[10007.437379] usb usb8: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[10007.437380] usb usb8: Product: xHCI Host Controller
[10007.437380] usb usb8: Manufacturer: Linux 6.15.3-1-MANJARO xhci-hcd
[10007.437381] usb usb8: SerialNumber: 0000:33:00.0
[10007.437441] hub 8-0:1.0: USB hub found
[10007.437451] hub 8-0:1.0: 2 ports detected
9

Samsung Electronics NVMe SSD Controller SM981/PM981/PM983

This looks pretty much like a NVME drive. Do you really have a hard disk?

Most likely it is called /dev/nvme2n1. Please share your output of lsblk.

On the other hand, the hubs were recognized, but there is no USB device connected.

Thunderbolt probably uses PCIe tunneling, so there is no /dev/sda.

10

Aye, this PC has 3 NVME drives, samsung. 990 pro for windows, 970 pro for linux and 970 pro in the enclosure. Again apologies for the confusion, should’ve listed them in my original post.

lsblk output with enclosure connected to thunderbolt:

NAME        MAJ:MIN RM   SIZE RO TYPE MOUNTPOINTS
nvme1n1     259:0    0   1.8T  0 disk
├─nvme1n1p1 259:1    0   100M  0 part
├─nvme1n1p2 259:2    0    16M  0 part
├─nvme1n1p3 259:3    0   1.8T  0 part
└─nvme1n1p4 259:4    0   517M  0 part
nvme0n1     259:5    0 953.9G  0 disk
├─nvme0n1p1 259:7    0   300M  0 part /boot/efi
└─nvme0n1p2 259:8    0 953.6G  0 part /

lsblk output with enclosure connected to usb, not mounted:

NAME        MAJ:MIN RM   SIZE RO TYPE MOUNTPOINTS
sda           8:0    0 953.9G  0 disk 
└─sda1        8:1    0 953.9G  0 part 
nvme1n1     259:0    0   1.8T  0 disk 
├─nvme1n1p1 259:1    0   100M  0 part 
├─nvme1n1p2 259:2    0    16M  0 part 
├─nvme1n1p3 259:3    0   1.8T  0 part 
└─nvme1n1p4 259:4    0   517M  0 part 
nvme0n1     259:5    0 953.9G  0 disk 
├─nvme0n1p1 259:7    0   300M  0 part /boot/efi
└─nvme0n1p2 259:8    0 953.6G  0 part /
11

To get a clearer picture of what happens - remove your device - open a konsole and run

sudo udevadm monitor

Then plug your device directly to your computer’s port

This will show what happens when the device is detected by the system.

With some systems - you can enable/disable thunderbolt on a firmware level - it could be worth checking if that is the case and the state of the thunderbolt port.

12

Hello :slight_smile:

output of udevadm monitor after the enclosure was connected:

monitor will print the received events for:
UDEV - the event which udev sends out after rule processing
KERNEL - the kernel uevent

KERNEL[612.541519] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:03.0/0000:7b:00.0/domain0/0-0/0-1 (thunderbolt)
KERNEL[612.542888] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:03.0/0000:7b:00.0/domain0/0-0/0-1/nvm_active1 (nvmem)
KERNEL[612.542894] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:03.0/0000:7b:00.0/domain0/0-0/0-1/nvm_non_active1 (nvmem)
KERNEL[612.542903] change   /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:03.0/0000:7b:00.0/domain0/0-0/0-1 (thunderbolt)
KERNEL[612.542918] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:03.0/0000:7b:00.0/domain0/0-0/0-1/wakeup/wakeup79 (wakeup)
UDEV  [612.543707] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:03.0/0000:7b:00.0/domain0/0-0/0-1 (thunderbolt)
UDEV  [612.544124] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:03.0/0000:7b:00.0/domain0/0-0/0-1/nvm_active1 (nvmem)
UDEV  [612.544642] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:03.0/0000:7b:00.0/domain0/0-0/0-1/nvm_non_active1 (nvmem)
UDEV  [612.545011] change   /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:03.0/0000:7b:00.0/domain0/0-0/0-1 (thunderbolt)
UDEV  [612.545441] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:03.0/0000:7b:00.0/domain0/0-0/0-1/wakeup/wakeup79 (wakeup)
KERNEL[612.547951] change   /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:03.0/0000:7b:00.0/domain0/0-0/0-1 (thunderbolt)
UDEV  [612.548342] change   /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:03.0/0000:7b:00.0/domain0/0-0/0-1 (thunderbolt)
KERNEL[612.861028] change   /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:03.0/0000:7b:00.0/domain0/0-0/0-1 (thunderbolt)
UDEV  [612.861532] change   /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:03.0/0000:7b:00.0/domain0/0-0/0-1 (thunderbolt)
KERNEL[613.717085] add      /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:90/device:9c/device:9d/device:9e/wakeup/wakeup96 (wakeup)
KERNEL[613.717109] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/wakeup/wakeup115 (wakeup)
KERNEL[613.717121] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0 (pci)
UDEV  [613.717647] add      /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:90/device:9c/device:9d/device:9e/wakeup/wakeup96 (wakeup)
UDEV  [613.717866] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/wakeup/wakeup115 (wakeup)
UDEV  [613.718445] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0 (pci)
KERNEL[613.719119] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/pci_bus/0000:1b (pci_bus)
UDEV  [613.719511] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/pci_bus/0000:1b (pci_bus)
KERNEL[613.719674] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0 (pci)
UDEV  [613.720127] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0 (pci)
KERNEL[613.720225] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0 (pci)
UDEV  [613.720662] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0 (pci)
KERNEL[613.720800] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:04.0 (pci)
KERNEL[613.720979] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0/pci_bus/0000:1c (pci_bus)
UDEV  [613.721238] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:04.0 (pci)
KERNEL[613.721554] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0/0000:1c:00.0 (pci)
UDEV  [613.721662] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0/pci_bus/0000:1c (pci_bus)
UDEV  [613.721953] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0/0000:1c:00.0 (pci)
KERNEL[613.723124] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/pci_bus/0000:33 (pci_bus)
UDEV  [613.723514] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/pci_bus/0000:33 (pci_bus)
KERNEL[613.723734] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0 (pci)
KERNEL[613.723888] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:04.0/pci_bus/0000:34 (pci_bus)
UDEV  [613.724232] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0 (pci)
KERNEL[613.724385] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0 (pci)
KERNEL[613.724497] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0/0000:1b:01.0:pcie204 (pci_express)
UDEV  [613.724562] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:04.0/pci_bus/0000:34 (pci_bus)
KERNEL[613.724597] add      /bus/pci/slots/1 (slots)
KERNEL[613.724604] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0/0000:1b:01.0:pcie204 (pci_express)
KERNEL[613.724610] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0/0000:1b:01.0:pcie210 (pci_express)
KERNEL[613.724631] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0/0000:1b:01.0:pcie210 (pci_express)
KERNEL[613.724747] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0 (pci)
KERNEL[613.724891] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0 (pci)
UDEV  [613.724942] add      /bus/pci/slots/1 (slots)
KERNEL[613.725160] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:04.0/0000:1b:04.0:pcie204 (pci_express)
KERNEL[613.725192] add      /bus/pci/slots/4 (slots)
KERNEL[613.725199] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:04.0/0000:1b:04.0:pcie204 (pci_express)
UDEV  [613.725215] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0 (pci)
KERNEL[613.725348] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:04.0 (pci)
UDEV  [613.725587] add      /bus/pci/slots/4 (slots)
KERNEL[613.725601] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0/0000:1c:00.0/nvme/nvme2 (nvme)
KERNEL[613.725747] remove   /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0/0000:1c:00.0/nvme/nvme2 (nvme)
UDEV  [613.725778] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0/0000:1b:01.0:pcie204 (pci_express)
UDEV  [613.726024] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0/0000:1b:01.0:pcie204 (pci_express)
UDEV  [613.726360] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:04.0/0000:1b:04.0:pcie204 (pci_express)
UDEV  [613.726575] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:04.0/0000:1b:04.0:pcie204 (pci_express)
UDEV  [613.726757] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0 (pci)
UDEV  [613.726890] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:04.0 (pci)
KERNEL[613.727463] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/wakeup/wakeup116 (wakeup)
KERNEL[613.727633] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/usb7 (usb)
KERNEL[613.727654] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/usb7/7-0:1.0 (usb)
KERNEL[613.727708] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/usb7/7-0:1.0 (usb)
KERNEL[613.727718] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/usb7 (usb)
KERNEL[613.727829] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/usb8 (usb)
KERNEL[613.728008] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/usb8/8-0:1.0 (usb)
KERNEL[613.728146] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/usb8/8-0:1.0 (usb)
KERNEL[613.728157] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/usb8 (usb)
KERNEL[613.728300] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0 (pci)
UDEV  [613.728349] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0/0000:1b:01.0:pcie210 (pci_express)
UDEV  [613.728380] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/wakeup/wakeup116 (wakeup)
UDEV  [613.728604] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0/0000:1b:01.0:pcie210 (pci_express)
UDEV  [613.728787] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/usb7 (usb)
UDEV  [613.728868] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/usb8 (usb)
UDEV  [613.728957] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0 (pci)
UDEV  [613.729346] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/usb7/7-0:1.0 (usb)
UDEV  [613.729354] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0/0000:1c:00.0/nvme/nvme2 (nvme)
UDEV  [613.729434] add      /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/usb8/8-0:1.0 (usb)
UDEV  [613.729541] remove   /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:01.0/0000:1c:00.0/nvme/nvme2 (nvme)
UDEV  [613.729740] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/usb7/7-0:1.0 (usb)
UDEV  [613.729819] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/usb8/8-0:1.0 (usb)
UDEV  [613.730219] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/usb7 (usb)
UDEV  [613.730277] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0/usb8 (usb)
UDEV  [613.730534] bind     /devices/pci0000:00/0000:00:02.2/0000:18:00.0/0000:19:00.0/0000:1a:00.0/0000:1b:02.0/0000:33:00.0 (pci)

Seems the drive in the enclosure was twice removed :slight_smile:

Couldn’t find thunderbolt settings in bios, my first ASRock since I don’t know when. According to their bios manual thunderbolt settings should have been present in Advanced>AMD PBS>AMD Common Platform Module section. Sadly they are not. Nevertheless the drive in enclosure is recognized by the bios and visible there, alongside other nvme drives plugged into the mainboard. It also works at full speed in windows 10 (it’s a dual boot system, separate drive for each system).

Running bios version 3.25, AGESA ComboAM5 PI 1.2.0.3d. Just noticed they ninja added a newer version couple of weeks ago.

13

Just as a sanity check, you are sure Windows’ “fast startup” is disabled? In a Windows elevated command prompt window, issue:

powercfg /h off

… just to be sure.

It’s likely Windows isn’t “releasing” devices in its hibernated state.

1 Like
14

All the Wikis and Documentation talk about Thunderbolt up to version 3.

Perhaps that is the cause of the issue?

It’s just a thought, something I noticed.

I do not even have that kind of hardware …

15

Hmm - quite strange.

16

Yeah seems so… now you kind of have to guess. I could imagine that this has something to do with the power saving function, as the NVME may react late.

Add these kernel parameters in grub:

nvme_core.default_ps_max_latency_us=0 pcie_aspm=off

Do an update-grub and reboot. Will the NVME then be added?

1 Like
17

Seems we got a result, sort of. After adding:

nvme_core.default_ps_max_latency_us=0 pcie_aspm=off

the drive has appeared. Although as a device rather than removable device, also it isn’t mountable. Adding the command has increased the boot time by a fair amount.

Attempting to mount the drive results in a read error, using either ui or cli,

  • ui:
An error accurred while accessing 'MY_VAULT_III', the system responded: The requested operation has failed: Error mounting /dev/nvme2n1p1 at (/run/media path here): can't read superblock on /dev/nvme2n1p1
  • cli:
sudo mount /dev/nvme2n1p1 /mnt/Drive                                                                                                                                                                                                                                                                                      32 ✘  9s 
mount: /mnt/Drive: can't read superblock on /dev/nvme2n1p1.
       dmesg(1) may have more information after failed mount system call.

Below adding bottom part of dmesg, mentioned by the mount command output.

[    4.850941] [drm] [nvidia-drm] [GPU ID 0x00000100] Loading driver
[    5.094710] mt7925e 0000:0b:00.0: WM Firmware Version: ____000000, Build Time: 20250425073109
[    5.768292] mt7925e 0000:0b:00.0 wlp11s0: renamed from wlan0
[    5.828466] thunderbolt 0-1: new device found, vendor=0x25 device=0x1
[    5.828468] thunderbolt 0-1: ACASIS TBU401Pro
[    6.161587] [drm] Initialized nvidia-drm 0.0.0 for 0000:01:00.0 on minor 1
[    6.186822] nvidia 0000:01:00.0: vgaarb: deactivate vga console
[    6.290097] fbcon: nvidia-drmdrmfb (fb0) is primary device
[    6.290099] fbcon: Deferring console take-over
[    6.290100] nvidia 0000:01:00.0: [drm] fb0: nvidia-drmdrmfb frame buffer device
[    6.304183] pcieport 0000:1b:02.0: Unable to change power state from D3cold to D0, device inaccessible
[    6.307245] nvidia_uvm: module uses symbols nvUvmInterfaceDisableAccessCntr from proprietary module nvidia, inheriting taint.
[    6.410390] xhci_hcd 0000:1d:00.0: Unable to change power state from D3hot to D0, device inaccessible
[    6.435457] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[    6.435459] Bluetooth: BNEP filters: protocol multicast
[    6.435462] Bluetooth: BNEP socket layer initialized
[    6.471709] xhci_hcd 0000:1d:00.0: Unable to change power state from D3cold to D0, device inaccessible
[    6.471732] xhci_hcd 0000:1d:00.0: Controller not ready at resume -19
[    6.471733] xhci_hcd 0000:1d:00.0: PCI post-resume error -19!
[    6.471734] xhci_hcd 0000:1d:00.0: HC died; cleaning up
[    6.490368] Realtek Internal NBASE-T PHY r8169-0-a00:00: attached PHY driver (mii_bus:phy_addr=r8169-0-a00:00, irq=MAC)
[    6.638417] pcieport 0000:1b:02.0: Unable to change power state from D3cold to D0, device inaccessible
[    6.872523] r8169 0000:0a:00.0 enp10s0: Link is Down
[    9.882908] r8169 0000:0a:00.0 enp10s0: Link is Up - 1Gbps/Full - flow control off
[   12.325793] nvme nvme0: using unchecked data buffer
[   16.457375] Bluetooth: hci0: Execution of wmt command timed out
[   16.457382] Bluetooth: hci0: Failed to send wmt func ctrl (-110)
[   16.457385] Bluetooth: hci0: HCI Enhanced Setup Synchronous Connection command is advertised, but not supported.
[   16.774172] usb 5-7: reset high-speed USB device number 4 using xhci_hcd
[   17.017803] Bluetooth: hci1: HW/SW Version: 0x00000000, Build Time: 20250425073330
[   20.386842] usbcore: registered new interface driver snd-usb-audio
[   25.674351] usb 5-6: uac_clock_source_is_valid(): cannot get clock validity for id 41
[   25.674358] usb 5-6: clock source 41 is not valid, cannot use
[   35.600655] Bluetooth: hci1: Device setup in 18158542 usecs
[   35.600659] Bluetooth: hci1: HCI Enhanced Setup Synchronous Connection command is advertised, but not supported.
[   35.771921] Bluetooth: hci1: AOSP extensions version v1.00
[   35.771928] Bluetooth: hci1: AOSP quality report is supported
[   35.772073] Bluetooth: MGMT ver 1.23
[   35.775783] NET: Registered PF_ALG protocol family
[   35.790275] Bluetooth: RFCOMM TTY layer initialized
[   35.790280] Bluetooth: RFCOMM socket layer initialized
[   35.790281] Bluetooth: RFCOMM ver 1.11
[   36.111829] systemd-journald[572]: Time jumped backwards, rotating.
[   40.264144] warning: `kdeconnectd' uses wireless extensions which will stop working for Wi-Fi 7 hardware; use nl80211
[   45.117853] logitech-hidpp-device 0003:046D:4082.000E: HID++ 4.5 device connected.
[   74.844945] nvme nvme2: controller is down; will reset: CSTS=0xffffffff, PCI_STATUS=0xffff
[   74.844952] nvme nvme2: Does your device have a faulty power saving mode enabled?
[   74.844953] nvme nvme2: Try "nvme_core.default_ps_max_latency_us=0 pcie_aspm=off pcie_port_pm=off" and report a bug
[   74.882917] nvme 0000:1c:00.0: Unable to change power state from D3cold to D0, device inaccessible
[   74.882954] nvme nvme2: Disabling device after reset failure: -19
[   74.895717] nvme nvme2: Identify namespace failed (-5)
[  115.731717] ntfs3: Enabled Linux POSIX ACLs support
[  115.731720] ntfs3: Read-only LZX/Xpress compression included
[  115.731986] ntfs3(nvme2n1p1): failed to read volume at offset 0x0
[  398.294457] Buffer I/O error on dev nvme2n1p1, logical block 0, async page read
[  398.294554] EXT4-fs (nvme2n1p1): unable to read superblock

I have tried to add below to grub, it yielded no result at all, dmesg returned the exact same message after restart.

[   74.844953] nvme nvme2: Try "nvme_core.default_ps_max_latency_us=0 pcie_aspm=off pcie_port_pm=off" and report a bug
18

Allow me to correct myself there, forgot the ntfs bit.

sudo mount -t ntfs /dev/nvme2n1p1 /mnt/Drive                                                                                                                                                                                                                                                                                     13 ✘ 
Error reading bootsector: Input/output error
Failed to sync device /dev/nvme2n1p1: Input/output error
Failed to mount '/dev/nvme2n1p1': Input/output error
NTFS is either inconsistent, or there is a hardware fault, or it's a
SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
then reboot into Windows twice. The usage of the /f parameter is very
important! If the device is a SoftRAID/FakeRAID then first activate
it and mount a different device under the /dev/mapper/ directory, (e.g.
/dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
for more details.
  • chkdsk /f found no errors.
  • it is not dmraid.

I will try to put my windows drive into the enclosure to eliminate the possibility of a faulty drive, sadly don’t have any other nvme drives at hand.

19

So I have just confirmed, it is the drive in enclosure that is at fault rather then the enclosure itself or the drivers. Apologies for wasting your time gentlemen. I should have checked this scenario before writing on the forums, it just didn’t seem likely with the device working well in every other scenario.

Thank you for all the help!

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20

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