Wired mini-jack headphones do not work

Wired mini-jack headphones do not work. When I connect them, the sound is very quiet at the level of 5%, although the real volume is 100%.

Which headphones are these? Some have built-in volume settings, for example, which may be (semi) independent of the mixer settings on the computer.

Also, a bit of system information may help: inxi -zv8 — highlight the pasted output in your reply window and click the </> button at the top of the reply window.

System:
  Kernel: 6.10.5-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
    clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.10-x86_64
    root=UUID=296465dc-8964-4829-9e5f-ae9d85d9bb62 rw quiet splash
    udev.log_priority=3
  Desktop: KDE Plasma v: 6.0.5 tk: Qt v: N/A info: frameworks v: 6.5.0
    wm: kwin_wayland vt: 2 dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
  Type: Laptop System: LENOVO product: 82Y8 v: Yoga Pro 7 14APH8
    serial: <superuser required> Chassis: type: 10 v: Yoga Pro 7 14APH8
    serial: <superuser required>
  Mobo: LENOVO model: LNVNB161216 v: No DPK serial: <superuser required>
    part-nu: LENOVO_MT_82Y8_BU_idea_FM_Yoga Pro 7 14APH8
    uuid: <superuser required> UEFI: LENOVO v: MLCN28WW date: 01/22/2024
Battery:
  ID-1: BAT0 charge: 67.1 Wh (99.6%) condition: 67.4/73.0 Wh (92.3%)
    power: 7.0 W volts: 17.4 min: 15.5 model: Celxpert L22C4PF4 type: Li-poly
    serial: <filter> status: discharging cycles: 89
Memory:
  System RAM: total: 32 GiB available: 27.1 GiB used: 4.57 GiB (16.9%)
  Message: For most reliable report, use superuser + dmidecode.
  Array-1: capacity: 64 GiB slots: 4 modules: 4 EC: None
    max-module-size: 16 GiB note: est.
  Device-1: Channel-A DIMM 0 type: LPDDR5 detail: synchronous unbuffered
    (unregistered) size: 8 GiB speed: 6400 MT/s volts: curr: 0.5 min: 0.5
    max: 0.5 width (bits): data: 32 total: 32 manufacturer: Micron Technology
    part-no: MT62F2G32D4DS-026 WT serial: N/A
  Device-2: Channel-B DIMM 0 type: LPDDR5 detail: synchronous unbuffered
    (unregistered) size: 8 GiB speed: 6400 MT/s volts: curr: 0.5 min: 0.5
    max: 0.5 width (bits): data: 32 total: 32 manufacturer: Micron Technology
    part-no: MT62F2G32D4DS-026 WT serial: N/A
  Device-3: Channel-C DIMM 0 type: LPDDR5 detail: synchronous unbuffered
    (unregistered) size: 8 GiB speed: 6400 MT/s volts: curr: 0.5 min: 0.5
    max: 0.5 width (bits): data: 32 total: 32 manufacturer: Micron Technology
    part-no: MT62F2G32D4DS-026 WT serial: N/A
  Device-4: Channel-D DIMM 0 type: LPDDR5 detail: synchronous unbuffered
    (unregistered) size: 8 GiB speed: 6400 MT/s volts: curr: 0.5 min: 0.5
    max: 0.5 width (bits): data: 32 total: 32 manufacturer: Micron Technology
    part-no: MT62F2G32D4DS-026 WT serial: N/A
PCI Slots:
  Permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: AMD Ryzen 7 7840HS with Radeon 780M Graphics bits: 64
    type: MT MCP arch: Zen 4 gen: 5 level: v4 note: check built: 2022+
    process: TSMC n5 (5nm) family: 0x19 (25) model-id: 0x74 (116) stepping: 1
    microcode: 0xA704104
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache:
    L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB L2: 8 MiB desc: 8x1024 KiB
    L3: 16 MiB desc: 1x16 MiB
  Speed (MHz): avg: 711 high: 1397 min/max: 400/5137 scaling:
    driver: amd-pstate-epp governor: powersave cores: 1: 400 2: 400 3: 1396
    4: 1396 5: 1397 6: 400 7: 400 8: 400 9: 400 10: 400 11: 400 12: 400
    13: 1397 14: 400 15: 1397 16: 400 bogomips: 121425
  Flags: 3dnowprefetch abm adx aes amd_lbr_pmc_freeze amd_lbr_v2 aperfmperf
    apic arat avx avx2 avx512_bf16 avx512_bitalg avx512_vbmi2 avx512_vnni
    avx512_vpopcntdq avx512bw avx512cd avx512dq avx512f avx512ifma avx512vbmi
    avx512vl bmi1 bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero
    cmov cmp_legacy constant_tsc cpb cppc cpuid cqm cqm_llc cqm_mbm_local
    cqm_mbm_total cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists erms
    extapic extd_apicid f16c flush_l1d flushbyasid fma fpu fsgsbase fsrm fxsr
    fxsr_opt gfni ht hw_pstate ibpb ibrs ibrs_enhanced ibs invpcid irperf
    lahf_lm lbrv lm mba mca mce misalignsse mmx mmxext monitor movbe msr mtrr
    mwaitx nonstop_tsc nopl npt nrip_save nx ospke osvw overflow_recov pae
    pat pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb
    perfmon_v2 pfthreshold pge pku pni popcnt pse pse36 rapl rdpid rdpru
    rdrand rdseed rdt_a rdtscp rep_good sep sha_ni skinit smap smca smep ssbd
    sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp succor svm svm_lock syscall tce
    topoext tsc tsc_scale umip user_shstk v_spec_ctrl v_vmsave_vmload vaes
    vgif vmcb_clean vme vmmcall vnmi vpclmulqdq wbnoinvd wdt x2apic x2avic
    xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves xtopology
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow mitigation: Safe RET
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS; IBPB:
    conditional; STIBP: always-on; RSB filling; PBRSB-eIBRS: Not affected;
    BHI: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: AMD Phoenix1 vendor: Lenovo driver: amdgpu v: kernel arch: RDNA-3
    code: Phoenix process: TSMC n4 (4nm) built: 2023+ pcie: gen: 4
    speed: 16 GT/s lanes: 16 ports: active: eDP-1 empty: DP-1, DP-2, DP-3,
    DP-4, DP-5, DP-6, HDMI-A-1, Writeback-1 bus-ID: 63:00.0 chip-ID: 1002:15bf
    class-ID: 0300 temp: 32.0 C
  Device-2: Luxvisions Innotech Integrated RGB Camera driver: uvcvideo
    type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-1:2
    chip-ID: 30c9:00a8 class-ID: fe01 serial: <filter>
  Display: wayland server: X.org v: 1.21.1.13 with: Xwayland v: 24.1.2
    compositor: kwin_wayland driver: X: loaded: modesetting
    alternate: fbdev,vesa dri: radeonsi gpu: amdgpu display-ID: 0
  Monitor-1: eDP-1 res: 1463x914 size: N/A modes: N/A
  API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
    device: 1 drv: swrast gbm: drv: kms_swrast surfaceless: drv: radeonsi
    wayland: drv: radeonsi x11: drv: radeonsi
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 24.1.6-arch1.1
    glx-v: 1.4 direct-render: yes renderer: AMD Radeon 780M (radeonsi
    gfx1103_r1 LLVM 18.1.8 DRM 3.57 6.10.5-1-MANJARO) device-ID: 1002:15bf
    memory: 3.91 GiB unified: no display-ID: :0.0
  API: Vulkan v: 1.3.279 layers: 5 device: 0 type: integrated-gpu
    name: AMD Radeon 780M driver: amd v: 2024.Q2.3 (LLPC) device-ID: 1002:15bf
    surfaces: xcb,xlib,wayland
Audio:
  Device-1: AMD Rembrandt Radeon High Definition Audio vendor: Lenovo
    driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
    bus-ID: 63:00.1 chip-ID: 1002:1640 class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: Lenovo
    driver: snd_pci_ps v: kernel alternate: snd_pci_acp3x, snd_rn_pci_acp3x,
    snd_pci_acp5x, snd_pci_acp6x, snd_acp_pci, snd_rpl_pci_acp6x,
    snd_sof_amd_renoir, snd_sof_amd_rembrandt, snd_sof_amd_vangogh,
    snd_sof_amd_acp63 pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 63:00.5
    chip-ID: 1022:15e2 class-ID: 0480
  Device-3: AMD Family 17h/19h HD Audio vendor: Lenovo driver: snd_hda_intel
    v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 63:00.6
    chip-ID: 1022:15e3 class-ID: 0403
  API: ALSA v: k6.10.5-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.2.2 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: MEDIATEK MT7922 802.11ax PCI Express Wireless Network Adapter
    vendor: Lenovo driver: mt7921e v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1
    bus-ID: 01:00.0 chip-ID: 14c3:0616 class-ID: 0280
  IF: wlp1s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
  WAN IP: <filter>
Bluetooth:
  Device-1: Foxconn / Hon Hai Bluetooth 5.2 Adapter [MediaTek MT7922]
    driver: btusb v: 0.8 type: USB rev: 2.1 speed: 480 Mb/s lanes: 1 mode: 2.0
    bus-ID: 1-5:3 chip-ID: 0489:e0d8 class-ID: e001 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 953.87 GiB used: 379.66 GiB (39.8%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: SK Hynix model: HFS001TEJ9X115N
    size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: 51020A12 temp: 34.9 C
    scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 953.57 GiB size: 937.53 GiB (98.32%)
    used: 379.63 GiB (40.5%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
    label: N/A uuid: 296465dc-8964-4829-9e5f-ae9d85d9bb62
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 32.3 MiB (10.8%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
    label: N/A uuid: EA1D-F84D
Swap:
  Alert: No swap data was found.
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 5 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-1:2 info: Logitech M185 compact wireless mouse type: mouse
    driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 50mA chip-ID: 046d:c542 class-ID: 0301
  Device-2: 1-5:3 info: Foxconn / Hon Hai Bluetooth 5.2 Adapter [MediaTek
    MT7922] type: bluetooth driver: btusb interfaces: 3 rev: 2.1
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
    chip-ID: 0489:e0d8 class-ID: e001 serial: <filter>
  Hub-2: 2-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 1 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 3-1:2 info: Luxvisions Innotech Integrated RGB Camera
    type: video driver: uvcvideo interfaces: 5 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 500mA
    chip-ID: 30c9:00a8 class-ID: fe01 serial: <filter>
  Hub-4: 4-0:1 info: super-speed hub ports: 1 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-5: 5-0:1 info: hi-speed hub with single TT ports: 1 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-6: 6-0:1 info: super-speed hub ports: 1 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-7: 7-0:1 info: hi-speed hub with single TT ports: 1 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-8: 8-0:1 info: super-speed hub ports: 1 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 34.4 C mobo: 32.0 C gpu: amdgpu temp: 32.0 C
  Fan Speeds (rpm): N/A
Repos:
  Packages: 1565 pm: pacman pkgs: 1560 libs: 495 tools: pamac pm: flatpak
    pkgs: 5
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: https://quantum-mirror.hu/mirrors/pub/manjaro/stable/$repo/$arch
    2: https://mirror.zetup.net/manjaro/stable/$repo/$arch
    3: https://nocix.mm.fcix.net/manjaro/stable/$repo/$arch
    4: https://mirror.freedif.org/Manjaro/stable/$repo/$arch
    5: https://gsl-syd.mm.fcix.net/manjaro/stable/$repo/$arch
    6: https://mirror.phoepsilonix.love/manjaro/stable/$repo/$arch
Processes:
  CPU top: 5 of 423
  1: cpu: 30.7% command: firefox pid: 5430 mem: 729.2 MiB (2.6%)
  2: cpu: 10.8% command: konsole pid: 6247 mem: 235.9 MiB (0.8%)
  3: cpu: 9.8% command: firefox pid: 5784 mem: 225.7 MiB (0.8%)
  4: cpu: 8.5% command: firefox pid: 5652 mem: 280.3 MiB (1.0%)
  5: cpu: 8.4% command: firefox pid: 5938 mem: 305.6 MiB (1.1%)
  Memory top: 5 of 423
  1: mem: 820.5 MiB (2.9%) command: telegram-desktop pid: 2045 cpu: 0.9%
  2: mem: 729.2 MiB (2.6%) command: firefox pid: 5430 cpu: 30.7%
  3: mem: 527.2 MiB (1.8%) command: plasmashell pid: 1135 cpu: 0.2%
  4: mem: 323.3 MiB (1.1%) command: kwin_wayland pid: 916 cpu: 1.0%
  5: mem: 305.6 MiB (1.1%) command: firefox pid: 5938 cpu: 8.4%
Info:
  Processes: 423 Power: uptime: 2h 15m states: freeze,mem,disk suspend: s2idle
    wakeups: 1 hibernate: platform avail: shutdown, reboot, suspend, test_resume
    image: 10.82 GiB services: org_kde_powerdevil, power-profiles-daemon,
    upowerd Init: systemd v: 256 default: graphical tool: systemctl
  Compilers: clang: 18.1.8 gcc: 14.2.1 Shell: Zsh v: 5.9 default: Bash
    v: 5.2.32 running-in: konsole inxi: 3.3.35`Preformatted text`

Headphones JBL T110

Thanks, seems those are fairly basic ones without controls. Are you sure it’s not just switching to different “Headset” audio level when plugged in? This is easy to miss.

Also, have you tried enabling “Raise Maximum Volume” in System Settings → Sound → Configure Volume Controls… …?

Note: That output will be much easier to read for myself and others if you edit your post, select it and then click the </> button as I mentioned above. :wink:

Another possibility: poor contact in the socket? Do other headphones (or amplified speakers) work OK?

1 Like

When I turn on wired headphones, it switches from “Speakers” to “Analog headphones” volume 100, but almost nothing is heard. The sound is not adjustable.

When I open the Alsamiher F6 “Select sound card”, the Bass Speaker defaults to 0. When I move the slider to 100, the headphones work perfectly and I can already adjust the sound as standard. But it works until I pull them out, then I have to do these steps again.

Looks like you are not the only one with this issue:

I’ll keep looking. :wink:

EDIT:
I’ll also add this one (also without solution, unfortunately).

I wonder if it’s a bug in Plasma6 which will be fixed? Couldn’t find any bug reports there mentioning this though.

I do see on this machine that audio defaults to the other one (via bluetooth) which currently isn’t working. It did, but I’ll find out if it does again when I run the updates on that machine later today.

2 Likes

JBL Tune110 Spec Sheet shows a built-in microphone and a 4-pole (TRRS) headset jack.
JBL do not state which wiring standard is used, but they do state headset is compatible with IOS devices so it is probably using CTIA standard

CTIA vs OMTP headphone jack standards - audiocurious,com

Swapping an OMTP headset for a CTIA one, or the other way around, will cause the sound to be either very faint or inaudible. To avoid this issue, adapters that can convert between the two types of headsets are available

A similar problem was reported recently for another JBL headset

More likely to be an issue with PipeWire or Wireplumber
PipeWire users are not very familiar with diagnostic commands to debug and report such issues
but some of the PulseAudio diagnostic commands also work on pipewire-pulse
Sink/Source Port Volume/Mute/Port-Latency - Migrate PulseAudio · Wiki · PipeWire

Can this problem be solved by updates? If you have a chance, please report the issue to the manjaro developers.

1 Like

It’s more likely an upstream fix which is needed, so I’d be tempted to look to the KDE developers/maintainers.

One way to test this theory would be to boot a Live session of another DE flavour e.g. Gnome or Xfce, and see if the issue persists there.

I booted into manjaro gnome live mode (no install) same problem as on KDE.

1 Like

I’d suspect this is the issue:

You might need to get an adaptor for it to work.

One question: I guess the machine has a combination headset port, rather than separate headphone/line-out and microphone/line-in ports?

Yes, there is one port.