Wifi forever turned off

Support Network
#1

Hey,

I turned off my wifi using the fn button on my notebook (5.10.109-1-MANJARO). When I tried to turn it on several days later it didn’t work anymore (only bluetooth turns on and of by using it). I can’t see any Networks. In order to find a solution I followed the post “Wifi stopped working after reboot” (sorry I’m not allowed to insert links)

ip a

gives me

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host 
       valid_lft forever preferred_lft forever
2: eno1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000
    link/ether d0:bf:9c:22:8b:c1 brd ff:ff:ff:ff:ff:ff
    altname enp2s0
    inet 192.168.178.133/24 brd 192.168.178.255 scope global dynamic noprefixroute eno1
       valid_lft 863460sec preferred_lft 863460sec
    inet6 2001:16b8:2ce7:d300:d601:e420:4fb3:ddc2/64 scope global dynamic noprefixroute 
       valid_lft 7121sec preferred_lft 3521sec
    inet6 fe80::736c:9196:c6fd:ff1a/64 scope link noprefixroute 
       valid_lft forever preferred_lft forever
3: wlp6s0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc mq state DOWN group default qlen 1000
    link/ether 2c:33:7a:10:55:b7 brd ff:ff:ff:ff:ff:ff

lspci -vv

gives me

06:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter
	Subsystem: Hewlett-Packard Company Device 2231
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0, Cache Line Size: 64 bytes
	Interrupt: pin A routed to IRQ 38
	Region 0: I/O ports at 2000 [size=256]
	Region 2: Memory at f0400000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: rtl8723be
	Kernel modules: rtl8723be

lspci -vvnn | grep -i kernel

gives me

	Kernel driver in use: rtl8723be
	Kernel modules: rtl8723be

hwinfo --netcard --wlan --bluetooth | grep -Ei "model\:|driver\:|status\:|cmd\:|file\:|detected\:" | grep -v "Config Status"

gives me

  Model: "Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller"
  Driver: "r8169"
  Device File: eno1
  Link detected: yes
    Driver Status: r8169 is active
    Driver Activation Cmd: "modprobe r8169"
  Model: "Realtek RTL8723BE PCIe Wireless Network Adapter"
  Driver: "rtl8723be"
  Device File: wlp6s0
  Link detected: no
    Driver Status: rtl8723be is active
    Driver Activation Cmd: "modprobe rtl8723be"
  Model: "Realtek Bluetooth Radio"
  Driver: "btusb"
    Driver Status: btusb is active
    Driver Activation Cmd: "modprobe btusb"

I guess it’s a problem with the driver. I tried searching for drivers with
pamac search rtl8723be
without any result… there is only rtl8723bu and rtl8723bs

Its an old notebook. Maybe there is no driver support anymore?

#2

provide output from:
inxi -Fazy
and:
rfkill list

1 Like
#3

inxi -Fazy:

System:
  Kernel: 5.10.109-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 11.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64
    root=UUID=744f7b33-ce91-4459-afad-92fc9d11e821 rw quiet
    resume=UUID=63b4d886-fa0a-4edc-b005-b53f6b5b35ce udev.log_priority=3
  Desktop: Xfce v: 4.16.0 tk: Gtk v: 3.24.29 info: xfce4-panel wm: xfwm
    v: 4.16.1 vt: 7 dm: LightDM v: 1.30.0 Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Hewlett-Packard product: HP 355 G2
    v: 0992100000400010000634101 serial: <superuser required> Chassis: type: 10
    serial: <superuser required>
  Mobo: Hewlett-Packard model: 22C2 v: KBC Version 86.08
    serial: <superuser required> UEFI: Insyde v: F.04 date: 06/24/2014
Battery:
  ID-1: BAT0 charge: 26.9 Wh (100.0%) condition: 26.9/26.9 Wh (100.0%)
    volts: 12.1 min: 14.8 model: Hewlett-Packard Primary type: Li-ion
    serial: <filter> status: full
CPU:
  Info: model: AMD A8-6410 APU with AMD Radeon R5 Graphics bits: 64 type: MCP
    arch: Puma family: 0x16 (22) model-id: 0x30 (48) stepping: 1
    microcode: 0x7030104
  Topology: cpus: 1x cores: 4 smt: <unsupported> cache: L1: 256 KiB
    desc: d-4x32 KiB; i-4x32 KiB L2: 2 MiB desc: 1x2 MiB
  Speed (MHz): avg: 1080 high: 1237 min/max: 1000/2000 boost: enabled
    scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 998 2: 1089
    3: 998 4: 1237 bogomips: 15974
  Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines, STIBP: disabled, RSB filling
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: AMD Mullins [Radeon R4/R5 Graphics] vendor: Hewlett-Packard
    driver: radeon v: kernel alternate: amdgpu ports: active: eDP-1
    empty: HDMI-A-1,VGA-1 bus-ID: 00:01.0 chip-ID: 1002:9851 class-ID: 0300
  Device-2: AMD Jet XT [Radeon R5 M240] vendor: Hewlett-Packard
    driver: radeon v: kernel alternate: amdgpu pcie: gen: 1 speed: 2.5 GT/s
    lanes: 4 link-max: gen: 3 speed: 8 GT/s lanes: 8 bus-ID: 01:00.0
    chip-ID: 1002:6664 class-ID: 0380
  Device-3: Realtek HP Truevision HD laptop camera type: USB
    driver: uvcvideo bus-ID: 1-1.4:4 chip-ID: 0bda:5775 class-ID: 0e02
    serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.3 compositor: xfwm v: 4.16.1 driver:
    X: loaded: radeon unloaded: modesetting alternate: fbdev,vesa gpu: radeon
    display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.21x7.99")
    s-diag: 414mm (16.31")
  Monitor-1: eDP-1 mapped: eDP model: Samsung 0x4a51 built: 2013
    res: 1366x768 hz: 60 dpi: 101 gamma: 1.2 size: 344x194mm (13.54x7.64")
    diag: 395mm (15.5") ratio: 16:9 modes: max: 1366x768 min: 640x480
  Message: Unable to show GL data. Required tool glxinfo missing.
Audio:
  Device-1: AMD Kabini HDMI/DP Audio vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel bus-ID: 00:01.1 chip-ID: 1002:9840
    class-ID: 0403
  Device-2: AMD FCH Azalia vendor: Hewlett-Packard driver: snd_hda_intel
    v: kernel bus-ID: 00:14.2 chip-ID: 1022:780d class-ID: 0403
  Sound Server-1: ALSA v: k5.10.109-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.20 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Hewlett-Packard driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 port: 3000 bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter>
  Device-2: Realtek RTL8723BE PCIe Wireless Network Adapter
    vendor: Hewlett-Packard driver: rtl8723be v: kernel pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 port: 2000 bus-ID: 06:00.0 chip-ID: 10ec:b723
    class-ID: 0280
  IF: wlp6s0 state: down mac: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8
    bus-ID: 2-1.1:3 chip-ID: 0bda:b001 class-ID: e001 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 1 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: see --recommends
Drives:
  Local Storage: total: 931.51 GiB used: 109.95 GiB (11.8%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST1000LM024 HN-M101MBB
    size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    type: HDD rpm: 5400 serial: <filter> rev: 0001 scheme: GPT
Partition:
  ID-1: / raw-size: 922.42 GiB size: 906.86 GiB (98.31%)
    used: 109.95 GiB (12.1%) fs: ext4 dev: /dev/sda2 maj-min: 8:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 288 KiB (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 8.8 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/sda3 maj-min: 8:3
Sensors:
  System Temperatures: cpu: 42.0 C mobo: 36.0 C
  Fan Speeds (RPM): N/A
  GPU: device: radeon temp: 41.0 C device: radeon temp: 36.0 C
Info:
  Processes: 214 Uptime: 2h 18m wakeups: 1 Memory: 6.75 GiB
  used: 2.68 GiB (39.7%) Init: systemd v: 250 tool: systemctl Compilers:
  gcc: 11.2.0 clang: 13.0.1 Packages: pacman: 1098 lib: 325 Shell: Bash
  v: 5.1.16 running-in: xfce4-terminal inxi: 3.3.15

rfkill list:

0: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
1: hci0: Bluetooth
	Soft blocked: yes
	Hard blocked: no
#4

its not even detected with rfkill… try installing different kernels: 5.15 and 5.4 LTS, and boot with each of them and see

#5

please try this first, open a terminal and run this 2 commands:

sudo rfkill unblock all
sudo systemctl restart NetworkManager.service
#6

In terms of wifi this changed nothing…

#7

For 5.4 it gave me the same output for rfkill. I will try later with 5.15

#8

Hi @Thilo ,
Welcome to the forum. Please read the following post in order to solve your problem.
‘rtl8723be wifi connection issues solved by antenna selection / Laptop Issues / Arch Linux Forums’
The post is a bit old and complicated. I do not know whether you follow the instructions and run them on the linux54 kernel.

Afterwards, I also think that you should try to install linux515 first and see whether the problem is solved.

Regards,

#9

Also with 5.15 I get the same output for rfkill list

#10

first things first, use a live-iso and boot from the live system. check if your wifi works with live-system and report.

#11

Yes in live-system it works

#12

please read the document linked below:
https://wiki.archlinux.org/title/Network_configuration/Wireless#rtl8723ae/rtl8723be