Wifi connection drops continuously after replacing my modem

After changing to a modem that supports 5GHz, my secondary laptop keeps disconnecting with various error messages. The errors I get are the same as the ones referred on this topic.

  • Authorization supplicant timed out
  • No secrets were provided
  • Wireless interface was not found
    plus
  • IP configuration was unavailable
  • Failed to update core

I will try to provide useful info but bear with me as I’m not used to troubleshooting on linux. Please let me know if you need me to give you another log.

System info

System:
  Kernel: 5.10.42-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0 
  Desktop: KDE Plasma 5.21.5 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM 
  Distro: Manjaro Linux base: Arch Linux 

Network:
  Device-1: Qualcomm Atheros AR9485 Wireless Network Adapter 
  vendor: Hewlett-Packard AR9485/HB125 802.11bgn 1×1 Wi-Fi driver: ath9k 
  v: kernel port: 2000 bus-ID: 02:00.0 chip-ID: 168c:0032 class-ID: 0280 
  IF: wlp2s0 state: up mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  Device-2: Realtek RTL810xE PCI Express Fast Ethernet 
  vendor: Hewlett-Packard driver: N/A port: 1000 bus-ID: 04:00.0 
  chip-ID: 10ec:8136 class-ID: 0200 
  WAN IP: <filter> 

dmseg right after the problem appears

[ 2025.061971] wlp2s0: authenticate with f8:aa:3f:0c:86:d6
[ 2025.103871] wlp2s0: send auth to f8:aa:3f:0c:86:d6 (try 1/3)
[ 2025.106751] wlp2s0: authenticated
[ 2025.130388] wlp2s0: associate with f8:aa:3f:0c:86:d6 (try 1/3)
[ 2025.148245] wlp2s0: RX AssocResp from f8:aa:3f:0c:86:d6 (capab=0x411 status=0 aid=2)
[ 2025.148398] wlp2s0: associated
[ 2025.148558] ath: EEPROM regdomain: 0x812c
[ 2025.148560] ath: EEPROM indicates we should expect a country code
[ 2025.148562] ath: doing EEPROM country->regdmn map search
[ 2025.148563] ath: country maps to regdmn code: 0x37
[ 2025.148565] ath: Country alpha2 being used: --
[ 2025.148566] ath: Regpair used: 0x37
[ 2025.148568] ath: regdomain 0x812c dynamically updated by country element
[ 2030.622982] audit: type=1130 audit(1625891841.778:127): pid=1 uid=0 auid=4294967295 ses=4294967295 subj==unconfined msg='unit=NetworkManager-dispatcher comm="system
d" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[ 2041.008436] audit: type=1131 audit(1625891852.165:128): pid=1 uid=0 auid=4294967295 ses=4294967295 subj==unconfined msg='unit=NetworkManager-dispatcher comm="system
d" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[ 2141.805698] wlp2s0: authenticate with f8:aa:3f:0c:86:d6
[ 2141.844616] wlp2s0: send auth to f8:aa:3f:0c:86:d6 (try 1/3)
[ 2141.997524] wlp2s0: authenticated
[ 2142.000257] wlp2s0: associate with f8:aa:3f:0c:86:d6 (try 1/3)
[ 2142.150261] wlp2s0: associate with f8:aa:3f:0c:86:d6 (try 2/3)
[ 2142.333645] wlp2s0: associate with f8:aa:3f:0c:86:d6 (try 3/3)
[ 2142.390755] wlp2s0: RX AssocResp from f8:aa:3f:0c:86:d6 (capab=0x411 status=0 aid=2)
[ 2142.390923] wlp2s0: associated
[ 2142.391128] ath: EEPROM regdomain: 0x812c
[ 2142.391130] ath: EEPROM indicates we should expect a country code
[ 2142.391132] ath: doing EEPROM country->regdmn map search
[ 2142.391133] ath: country maps to regdmn code: 0x37
[ 2142.391135] ath: Country alpha2 being used: GR
[ 2142.391136] ath: Regpair used: 0x37
[ 2142.391138] ath: regdomain 0x812c dynamically updated by country element
[ 2241.250952] audit: type=1130 audit(1625892052.416:129): pid=1 uid=0 auid=4294967295 ses=4294967295 subj==unconfined msg='unit=NetworkManager-dispatcher comm="system
d" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[ 2252.049900] audit: type=1131 audit(1625892063.213:130): pid=1 uid=0 auid=4294967295 ses=4294967295 subj==unconfined msg='unit=NetworkManager-dispatcher comm="system
d" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
[ 2267.149434] audit: type=1101 audit(1625892078.317:131): pid=1814 uid=1000 auid=1000 ses=2 subj==unconfined msg='op=PAM:accounting grantors=pam_unix,pam_permit,pam_t
ime acct="raf" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
[ 2267.150543] audit: type=1110 audit(1625892078.317:132): pid=1814 uid=1000 auid=1000 ses=2 subj==unconfined msg='op=PAM:setcred grantors=pam_faillock,pam_permit,pam_
env,pam_faillock acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'
[ 2267.263083] audit: type=1105 audit(1625892078.430:133): pid=1814 uid=1000 auid=1000 ses=2 subj==unconfined msg='op=PAM:session_open grantors=pam_limits,pam_unix,pam
_permit acct="root" exe="/usr/bin/sudo" hostname=? addr=? terminal=/dev/pts/1 res=success'

journalctl

Jul 10 07:37:09 NetworkManager[404]: <info>  [1625891829.0017] device (wlp2s0): supplicant interface state: completed -> disconnected
Jul 10 07:37:09 NetworkManager[404]: <info>  [1625891829.1098] device (p2p-dev-wlp2s0): supplicant management interface state: completed -> disconnected
Jul 10 07:37:09 NetworkManager[404]: <info>  [1625891829.1102] device (wlp2s0): supplicant interface state: disconnected -> scanning
Jul 10 07:37:09 NetworkManager[404]: <info>  [1625891829.1102] device (p2p-dev-wlp2s0): supplicant management interface state: disconnected -> scanning
Jul 10 07:37:16 NetworkManager[404]: <info>  [1625891836.2658] device (wlp2s0): supplicant interface state: scanning -> authenticating
Jul 10 07:37:16 NetworkManager[404]: <info>  [1625891836.2659] device (p2p-dev-wlp2s0): supplicant management interface state: scanning -> authenticating
Jul 10 07:37:16 NetworkManager[404]: <info>  [1625891836.2940] device (wlp2s0): supplicant interface state: authenticating -> associating
Jul 10 07:37:16 NetworkManager[404]: <info>  [1625891836.2962] device (p2p-dev-wlp2s0): supplicant management interface state: authenticating -> associating
Jul 10 07:37:16 NetworkManager[404]: <info>  [1625891836.3314] device (wlp2s0): supplicant interface state: associating -> associated
Jul 10 07:37:16 NetworkManager[404]: <info>  [1625891836.3314] device (p2p-dev-wlp2s0): supplicant management interface state: associating -> associated
Jul 10 07:37:16 NetworkManager[404]: <info>  [1625891836.3315] device (wlp2s0): DHCPv4 lease renewal requested
Jul 10 07:37:16 NetworkManager[404]: <info>  [1625891836.3467] dhcp4 (wlp2s0): canceled DHCP transaction
Jul 10 07:37:16 NetworkManager[404]: <info>  [1625891836.3468] dhcp4 (wlp2s0): state changed bound -> terminated
Jul 10 07:37:16 NetworkManager[404]: <info>  [1625891836.3639] dhcp4 (wlp2s0): activation: beginning transaction (timeout in 45 seconds)
Jul 10 07:37:16 NetworkManager[404]: <info>  [1625891836.3815] device (wlp2s0): supplicant interface state: associated -> 4way_handshake
Jul 10 07:37:16 NetworkManager[404]: <info>  [1625891836.3816] device (p2p-dev-wlp2s0): supplicant management interface state: associated -> 4way_handshake
Jul 10 07:37:16 NetworkManager[404]: <info>  [1625891836.3817] device (wlp2s0): supplicant interface state: 4way_handshake -> completed
Jul 10 07:37:16 NetworkManager[404]: <info>  [1625891836.3821] device (p2p-dev-wlp2s0): supplicant management interface state: 4way_handshake -> completed
Jul 10 07:37:21 NetworkManager[404]: <info>  [1625891841.4586] dhcp4 (wlp2s0): state changed unknown -> bound, address=192.168.1.8
Jul 10 07:39:11 NetworkManager[404]: <info>  [1625891951.7561] device (wlp2s0): supplicant interface state: completed -> disconnected
Jul 10 07:39:11 NetworkManager[404]: <info>  [1625891951.7562] device (p2p-dev-wlp2s0): supplicant management interface state: completed -> disconnected
Jul 10 07:39:11 NetworkManager[404]: <info>  [1625891951.8618] device (wlp2s0): supplicant interface state: disconnected -> scanning
Jul 10 07:39:11 NetworkManager[404]: <info>  [1625891951.8619] device (p2p-dev-wlp2s0): supplicant management interface state: disconnected -> scanning
Jul 10 07:39:13 NetworkManager[404]: <info>  [1625891953.0099] device (wlp2s0): supplicant interface state: scanning -> authenticating
Jul 10 07:39:13 NetworkManager[404]: <info>  [1625891953.0100] device (p2p-dev-wlp2s0): supplicant management interface state: scanning -> authenticating
Jul 10 07:39:13 NetworkManager[404]: <info>  [1625891953.1641] device (wlp2s0): supplicant interface state: authenticating -> associating
Jul 10 07:39:13 NetworkManager[404]: <info>  [1625891953.1642] device (p2p-dev-wlp2s0): supplicant management interface state: authenticating -> associating
Jul 10 07:39:13 NetworkManager[404]: <info>  [1625891953.5619] device (wlp2s0): supplicant interface state: associating -> associated
Jul 10 07:39:13 NetworkManager[404]: <info>  [1625891953.5620] device (p2p-dev-wlp2s0): supplicant management interface state: associating -> associated
Jul 10 07:39:13 NetworkManager[404]: <info>  [1625891953.5620] device (wlp2s0): DHCPv4 lease renewal requested
Jul 10 07:39:13 NetworkManager[404]: <info>  [1625891953.5718] dhcp4 (wlp2s0): canceled DHCP transaction
Jul 10 07:39:13 NetworkManager[404]: <info>  [1625891953.5719] dhcp4 (wlp2s0): state changed bound -> terminated
Jul 10 07:39:13 NetworkManager[404]: <info>  [1625891953.5737] dhcp4 (wlp2s0): activation: beginning transaction (timeout in 45 seconds)
Jul 10 07:39:13 NetworkManager[404]: <info>  [1625891953.8844] device (wlp2s0): supplicant interface state: associated -> 4way_handshake
Jul 10 07:39:13 NetworkManager[404]: <info>  [1625891953.8845] device (p2p-dev-wlp2s0): supplicant management interface state: associated -> 4way_handshake
Jul 10 07:39:14 NetworkManager[404]: <info>  [1625891954.4655] device (wlp2s0): supplicant interface state: 4way_handshake -> completed
Jul 10 07:39:14 NetworkManager[404]: <info>  [1625891954.4665] device (p2p-dev-wlp2s0): supplicant management interface state: 4way_handshake -> completed
Jul 10 07:39:59 NetworkManager[404]: <warn>  [1625891999.1385] dhcp4 (wlp2s0): request timed out
Jul 10 07:39:59 NetworkManager[404]: <info>  [1625891999.1386] dhcp4 (wlp2s0): state changed unknown -> timeout
Jul 10 07:39:59 NetworkManager[404]: <info>  [1625891999.1387] device (wlp2s0): DHCPv4: trying to acquire a new lease within 90 seconds
Jul 10 07:40:51 NetworkManager[404]: <info>  [1625892051.3339] manager: NetworkManager state is now CONNECTED_SITE
Jul 10 07:41:29 NetworkManager[404]: <info>  [1625892089.1339] device (wlp2s0): DHCPv4: grace period expired
Jul 10 07:41:29 NetworkManager[404]: <info>  [1625892089.1340] device (wlp2s0): state change: activated -> failed (reason 'ip-config-expired', sys-iface-state: 'manage
d')
Jul 10 07:41:29 NetworkManager[404]: <info>  [1625892089.3600] manager: NetworkManager state is now CONNECTED_LOCAL
Jul 10 07:41:29 NetworkManager[404]: <info>  [1625892089.3608] manager: NetworkManager state is now DISCONNECTED
Jul 10 07:41:29 NetworkManager[404]: <info>  [1625892089.4022] device (wlp2s0): set-hw-addr: set MAC address to 42:16:AD:F1:67:0B (scanning)
Jul 10 07:41:29 NetworkManager[404]: <warn>  [1625892089.4497] device (wlp2s0): Activation: failed for connection '____-807359'
Jul 10 07:41:29 NetworkManager[404]: <info>  [1625892089.5058] device (wlp2s0): supplicant interface state: completed -> interface_disabled
Jul 10 07:41:29 NetworkManager[404]: <info>  [1625892089.5078] device (p2p-dev-wlp2s0): supplicant management interface state: completed -> interface_disabled
Jul 10 07:41:29 NetworkManager[404]: <info>  [1625892089.5290] device (wlp2s0): supplicant interface state: interface_disabled -> scanning
Jul 10 07:41:29 NetworkManager[404]: <info>  [1625892089.5294] device (p2p-dev-wlp2s0): supplicant management interface state: interface_disabled -> scanning
Jul 10 07:41:29 NetworkManager[404]: <info>  [1625892089.5320] device (wlp2s0): state change: failed -> disconnected (reason 'none', sys-iface-state: 'managed')
Jul 10 07:41:29 NetworkManager[404]: <info>  [1625892089.5476] dhcp4 (wlp2s0): canceled DHCP transaction
Jul 10 07:41:29 NetworkManager[404]: <info>  [1625892089.5477] dhcp4 (wlp2s0): state changed timeout -> terminated
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.1857] device (wlp2s0): supplicant interface state: scanning -> disconnected
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.1858] device (p2p-dev-wlp2s0): supplicant management interface state: scanning -> disconnected
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.1947] device (wlp2s0): supplicant interface state: disconnected -> inactive
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.1948] device (p2p-dev-wlp2s0): supplicant management interface state: disconnected -> inactive
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.6820] policy: auto-activating connection '____-807359' (bdda3594-c18e-4d02-98b7-08b217357d6c)
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.6833] device (wlp2s0): Activation: starting connection '____-807359' (bdda3594-c18e-4d02-98b7-08b217357d6c)
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.6836] device (wlp2s0): state change: disconnected -> prepare (reason 'none', sys-iface-state: 'managed')
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.6928] manager: NetworkManager state is now CONNECTING
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.7142] device (wlp2s0): set-hw-addr: reset MAC address to 5C:93:A2:C2:A8:3B (preserve)
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.7387] device (wlp2s0): state change: prepare -> config (reason 'none', sys-iface-state: 'managed')
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.7394] device (wlp2s0): Activation: (wifi) access point '____-807359' has security, but secrets are required
.
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.7395] device (wlp2s0): state change: config -> need-auth (reason 'none', sys-iface-state: 'managed')
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.7399] sup-iface[432497781c3fbccd,0,wlp2s0]: wps: type pbc start...
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.7646] device (wlp2s0): supplicant interface state: inactive -> interface_disabled
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.7682] device (p2p-dev-wlp2s0): supplicant management interface state: inactive -> interface_disabled
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.7688] device (wlp2s0): supplicant interface state: interface_disabled -> inactive
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.7689] device (p2p-dev-wlp2s0): supplicant management interface state: interface_disabled -> inactive
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.8659] device (wlp2s0): supplicant interface state: inactive -> scanning
Jul 10 07:41:32 NetworkManager[404]: <info>  [1625892092.8660] device (p2p-dev-wlp2s0): supplicant management interface state: inactive -> scanning
Jul 10 07:41:33 NetworkManager[404]: <info>  [1625892093.4339] device (wlp2s0): state change: need-auth -> prepare (reason 'none', sys-iface-state: 'managed')
Jul 10 07:41:33 NetworkManager[404]: <info>  [1625892093.4403] device (wlp2s0): state change: prepare -> config (reason 'none', sys-iface-state: 'managed')
Jul 10 07:41:33 NetworkManager[404]: <info>  [1625892093.4449] device (wlp2s0): Activation: (wifi) connection '____-807359' has security, and secrets exist.  No new
secrets needed.
Jul 10 07:41:33 NetworkManager[404]: <info>  [1625892093.4451] Config: added 'ssid' value '____-807359'
Jul 10 07:41:33 NetworkManager[404]: <info>  [1625892093.4452] Config: added 'scan_ssid' value '1'
Jul 10 07:41:33 NetworkManager[404]: <info>  [1625892093.4452] Config: added 'bgscan' value 'simple:30:-70:86400'
Jul 10 07:41:33 NetworkManager[404]: <info>  [1625892093.4452] Config: added 'key_mgmt' value 'WPA-PSK WPA-PSK-SHA256 FT-PSK'
Jul 10 07:41:33 NetworkManager[404]: <info>  [1625892093.4453] Config: added 'psk' value '<hidden>'
Jul 10 07:41:33 NetworkManager[404]: <info>  [1625892093.9998] device (wlp2s0): supplicant interface state: scanning -> authenticating
Jul 10 07:41:33 NetworkManager[404]: <info>  [1625892093.9999] device (p2p-dev-wlp2s0): supplicant management interface state: scanning -> authenticating
Jul 10 07:41:34 NetworkManager[404]: <info>  [1625892094.0260] device (wlp2s0): supplicant interface state: authenticating -> associating
Jul 10 07:41:34 NetworkManager[404]: <info>  [1625892094.0261] device (p2p-dev-wlp2s0): supplicant management interface state: authenticating -> associating
Jul 10 07:41:34 NetworkManager[404]: <info>  [1625892094.0433] device (wlp2s0): supplicant interface state: associating -> associated
Jul 10 07:41:34 NetworkManager[404]: <info>  [1625892094.0434] device (p2p-dev-wlp2s0): supplicant management interface state: associating -> associated
Jul 10 07:41:34 NetworkManager[404]: <info>  [1625892094.0571] device (wlp2s0): supplicant interface state: associated -> 4way_handshake
Jul 10 07:41:34 NetworkManager[404]: <info>  [1625892094.0572] device (p2p-dev-wlp2s0): supplicant management interface state: associated -> 4way_handshake
Jul 10 07:41:34 NetworkManager[404]: <info>  [1625892094.1722] device (wlp2s0): supplicant interface state: 4way_handshake -> completed
Jul 10 07:41:34 NetworkManager[404]: <info>  [1625892094.1724] device (wlp2s0): Activation: (wifi) Stage 2 of 5 (Device Configure) successful. Connected to wireless ne
twork "____-807359"
Jul 10 07:41:34 NetworkManager[404]: <info>  [1625892094.1724] device (p2p-dev-wlp2s0): supplicant management interface state: 4way_handshake -> completed
Jul 10 07:41:34 NetworkManager[404]: <info>  [1625892094.1728] device (wlp2s0): state change: config -> ip-config (reason 'none', sys-iface-state: 'managed')
Jul 10 07:41:34 NetworkManager[404]: <info>  [1625892094.1736] dhcp4 (wlp2s0): activation: beginning transaction (timeout in 45 seconds)
Jul 10 07:41:36 NetworkManager[404]: <info>  [1625892096.6673] dhcp4 (wlp2s0): state changed unknown -> bound, address=192.168.1.8
Jul 10 07:41:36 NetworkManager[404]: <info>  [1625892096.6727] device (wlp2s0): state change: ip-config -> ip-check (reason 'none', sys-iface-state: 'managed')
Jul 10 07:41:36 NetworkManager[404]: <info>  [1625892096.7161] device (wlp2s0): state change: ip-check -> secondaries (reason 'none', sys-iface-state: 'managed')
Jul 10 07:41:36 NetworkManager[404]: <info>  [1625892096.7177] device (wlp2s0): state change: secondaries -> activated (reason 'none', sys-iface-state: 'managed')
Jul 10 07:41:36 NetworkManager[404]: <info>  [1625892096.7289] manager: NetworkManager state is now CONNECTED_LOCAL
Jul 10 07:41:36 NetworkManager[404]: <info>  [1625892096.7539] manager: NetworkManager state is now CONNECTED_SITE
Jul 10 07:41:36 NetworkManager[404]: <info>  [1625892096.7569] policy: set '____-807359' (wlp2s0) as default for IPv4 routing and DNS
Jul 10 07:41:36 NetworkManager[404]: <info>  [1625892096.8354] device (wlp2s0): Activation: successful, device activated.
Jul 10 07:41:37 NetworkManager[404]: <info>  [1625892097.0199] manager: NetworkManager state is now CONNECTED_GLOBAL

So far I have tried:

  • Changing a kernel, according to this topic
  • Ignoring IPv6 and ticking IPv4 is required from network settings, according to a lot of different topic
  • Installing dhcp, according to this topic that was linked as a solution to a similar topic on this forum.
  • Installing r8168-dkms according to this topic.

I tried looking into my modem’s settings. Nothing seems weird there and the other devices connected to it don’t have such a problem. I also have to note that although I followed the instructions on the threads I linked above, I may have done something wrong in the process.

Hi @LobsterJohnson ,
Welcome to the forum!!
Maybe you could read the following post, read what @Wollie suggested, in order to solve the problem.
Ath9k wifi suddenly slows down - #3 by alyssap

Also, could you post the output of the following terminal command:
sudo dmesg | grep ath9k

Hope this help, regards.

3 Likes

After testing it for a while, I’m pretty sure the problem was the regulatory domain for me as well (basically this), that is mentioned in the thread you linked. Thanks a lot.
What’s weird is that I didn’t have this problem up until now, or when I used a wireless usb adapter.

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