WiFi and soft lockup issues in Acer Nitro 5


#81

For the lan interface (?)
The router used AES and 20mhz only by default. I had also locked channel 4.
I couldn’t find anything with regards to auto DHCP .

Will be posting the Command output soon.


#82

Is your Atheros wireless mac address listed on the client table in the pic. If so, and your router allows it set a static IP address via mac address association.

Also in your router see if you can disable IPv6. Do the same in network manager. Set IPv6 to ignore in NM.

Reboot both the router and computer after those changes.


#83
[acer@acer-pc ~]$ sudo nmcli networking off
[sudo] password for acer: 
[acer@acer-pc ~]$ sudo systemctl stop NetworkingManager
Failed to stop NetworkingManager.service: Unit NetworkingManager.service not loaded.
[acer@acer-pc ~]$ sudo ip link set wlp3s0 down
[acer@acer-pc ~]$ sudo modprobe -r ath10k_pci
[acer@acer-pc ~]$ sudo modprobe -r ath10k_core
[acer@acer-pc ~]$ sudo rfkill unblock all
[acer@acer-pc ~]$ sudo modprobe ath10k_pci
[acer@acer-pc ~]$ sudo modprobe ath10k_core
[acer@acer-pc ~]$ sudo rfkill unblock wifi
[acer@acer-pc ~]$ sudo ip link set wlp3s0 up
[acer@acer-pc ~]$ sudo systemctl start NetworkManager
[acer@acer-pc ~]$ sudo nmcli networking on
[acer@acer-pc ~]$ 

i have set ipv6 as ignored in network manager. The router does offer something called static dhcp setup .
the router does detect as something is connected to it via ethernet because the corresponding port led does lightup


#84

Wtf, what network manager is not running.

systemctl status NetworkManager
sudo systemctl status dhcpcd.service
systemctl list-unit-files --state=enabled
systemctl list-units| grep -iE '(net|conn|dhcp|wicd)'
systemctl start systemd-modules-load
systemctl --failed --all

#85
[acer@acer-pc ~]$ systemctl status NetworkManager
● NetworkManager.service - Network Manager
   Loaded: loaded (/usr/lib/systemd/system/NetworkManager.service; enabled; vendor preset: disabled)
  Drop-In: /usr/lib/systemd/system/NetworkManager.service.d
           └─NetworkManager-ovs.conf
   Active: active (running) since Thu 2019-01-24 20:51:00 IST; 9min ago
     Docs: man:NetworkManager(8)
 Main PID: 640 (NetworkManager)
    Tasks: 4 (limit: 4915)
   Memory: 21.2M
   CGroup: /system.slice/NetworkManager.service
           └─640 /usr/bin/NetworkManager --no-daemon

Jan 24 20:59:50 acer-pc NetworkManager[640]: <info>  [1548343790.0691] device (enp2s0f1): state change: config -> ip-config (reason 'none', sys-iface-state: 'managed')
Jan 24 20:59:50 acer-pc NetworkManager[640]: <info>  [1548343790.0694] dhcp4 (enp2s0f1): activation: beginning transaction (timeout in 45 seconds)
Jan 24 20:59:50 acer-pc NetworkManager[640]: <info>  [1548343790.0865] audit: op="statistics" arg="refresh-rate-ms" pid=922 uid=1000 result="success"
Jan 24 20:59:50 acer-pc NetworkManager[640]: <info>  [1548343790.1365] audit: op="statistics" arg="refresh-rate-ms" pid=922 uid=1000 result="success"
Jan 24 20:59:50 acer-pc NetworkManager[640]: <info>  [1548343790.1835] audit: op="statistics" arg="refresh-rate-ms" pid=922 uid=1000 result="success"
Jan 24 20:59:50 acer-pc NetworkManager[640]: <info>  [1548343790.2330] audit: op="statistics" arg="refresh-rate-ms" pid=922 uid=1000 result="success"
Jan 24 20:59:50 acer-pc NetworkManager[640]: <info>  [1548343790.2767] audit: op="statistics" arg="refresh-rate-ms" pid=922 uid=1000 result="success"
Jan 24 20:59:50 acer-pc NetworkManager[640]: <info>  [1548343790.3233] audit: op="statistics" arg="refresh-rate-ms" pid=922 uid=1000 result="success"
Jan 24 20:59:50 acer-pc NetworkManager[640]: <info>  [1548343790.3872] audit: op="statistics" arg="refresh-rate-ms" pid=922 uid=1000 result="success"
Jan 24 20:59:50 acer-pc NetworkManager[640]: <info>  [1548343790.4662] audit: op="statistics" arg="refresh-rate-ms" pid=922 uid=1000 result="success"
[acer@acer-pc ~]$ sudo systemctl status dhcpcd.service
[sudo] password for acer: 
● dhcpcd.service - dhcpcd on all interfaces
   Loaded: loaded (/usr/lib/systemd/system/dhcpcd.service; disabled; vendor preset: disabled)
   Active: inactive (dead)
[acer@acer-pc ~]$ systemctl list-unit-files --state=enabled
UNIT FILE                                   STATE  
org.cups.cupsd.path                         enabled
autovt@.service                             enabled
avahi-daemon.service                        enabled
bluetooth.service                           enabled
cronie.service                              enabled
dbus-org.bluez.service                      enabled
dbus-org.freedesktop.Avahi.service          enabled
dbus-org.freedesktop.ModemManager1.service  enabled
dbus-org.freedesktop.NetworkManager.service enabled
dbus-org.freedesktop.nm-dispatcher.service  enabled
display-manager.service                     enabled
getty@.service                              enabled
ModemManager.service                        enabled
NetworkManager-dispatcher.service           enabled
NetworkManager-wait-online.service          enabled
NetworkManager.service                      enabled
org.cups.cupsd.service                      enabled
sddm.service                                enabled
tlp-sleep.service                           enabled
avahi-daemon.socket                         enabled
org.cups.cupsd.socket                       enabled
remote-fs.target                            enabled

22 unit files listed.
[acer@acer-pc ~]$ systemctl list-units| grep -iE '(net|conn|dhcp|wicd)'
  sys-devices-pci0000:00-0000:00:01.6-0000:02:00.1-net-enp2s0f1.device                                  loaded active plugged   RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller                        
  sys-devices-pci0000:00-0000:00:01.7-0000:03:00.0-net-wlp3s0.device                                    loaded active plugged   QCA6174 802.11ac Wireless Network Adapter                                        
  sys-devices-pci0000:00-0000:00:08.1-0000:04:00.3-usb1-1\x2d2-1\x2d2:1.0-net-enp4s0f3u2.device         loaded active plugged   Zenfone GO (ZB500KL) (Debug, RNDIS mode)                                         
  sys-subsystem-net-devices-enp2s0f1.device                                                             loaded active plugged   RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller                        
  sys-subsystem-net-devices-enp4s0f3u2.device                                                           loaded active plugged   Zenfone GO (ZB500KL) (Debug, RNDIS mode)                                         
  sys-subsystem-net-devices-wlp3s0.device                                                               loaded active plugged   QCA6174 802.11ac Wireless Network Adapter                                        
  sys-fs-fuse-connections.mount                                                                         loaded active mounted   FUSE Control File System                                                         
  NetworkManager.service                                                                                loaded active running   Network Manager                                                                  
  network.target                                                                                        loaded active active    Network                                                                          
[acer@acer-pc ~]$ systemctl start systemd-modules-load
[acer@acer-pc ~]$ systemctl --failed --all
  UNIT                                            LOAD   ACTIVE SUB    DESCRIPTION                                                   
● systemd-backlight@backlight:acpi_video0.service loaded failed failed Load/Save Screen Backlight Brightness of backlight:acpi_video0
● systemd-backlight@backlight:acpi_video1.service loaded failed failed Load/Save Screen Backlight Brightness of backlight:acpi_video1

LOAD   = Reflects whether the unit definition was properly loaded.
ACTIVE = The high-level unit activation state, i.e. generalization of SUB.
SUB    = The low-level unit activation state, values depend on unit type.

2 loaded units listed.
To show all installed unit files use 'systemctl list-unit-files'.
[acer@acer-pc ~]$ 


#86

forum seems to be up and running fine, :triumph:.
i dont know what could be causing this issue, have you downloaded another iso? xfce,gnome, etc… to see if the network behaves the same way as it does on kde and if it does maybe we can determine why its not letting you connect on kde


#87

Livebooted into manjaro xfce . WiFi is dead still

[manjaro@manjaro ~]$ dmesg | grep ath
[   10.949027] ath10k_pci 0000:03:00.0: pci irq msi oper_irq_mode 2 irq_mode 0 reset_mode 0
[   11.299385] ath10k_pci 0000:03:00.0: qca6174 hw3.2 target 0x05030000 chip_id 0x00340aff sub 11ad:0807
[   11.299388] ath10k_pci 0000:03:00.0: kconfig debug 1 debugfs 1 tracing 1 dfs 0 testmode 0
[   11.299860] ath10k_pci 0000:03:00.0: firmware ver RM.4.4.1.c2-00057-QCARMSWP-1 api 6 features wowlan,ignore-otp,no-4addr-pad,raw-mode crc32 e061250a
[   11.370623] ath10k_pci 0000:03:00.0: board_file api 2 bmi_id N/A crc32 20d869c3
[   11.951746] ath10k_pci 0000:03:00.0: Unknown eventid: 118809
[   11.954033] ath10k_pci 0000:03:00.0: htt-ver 3.56 wmi-op 4 htt-op 3 cal otp max-sta 32 raw 0 hwcrypto 1
[   12.035217] ath: EEPROM regdomain: 0x6c
[   12.035220] ath: EEPROM indicates we should expect a direct regpair map
[   12.035223] ath: Country alpha2 being used: 00
[   12.035224] ath: Regpair used: 0x6c
[   12.062917] ath10k_pci 0000:03:00.0 wlp3s0: renamed from wlan0
[   14.732983] ath10k_pci 0000:03:00.0: Unknown eventid: 118809
[   15.569268] ath10k_pci 0000:03:00.0: Unknown eventid: 118809
[  101.992914] ath10k_pci 0000:03:00.0: failed to receive scan abortion completion: timed out
[  101.992923] ath10k_pci 0000:03:00.0: failed to abort scan: -110
[  124.179583] ath10k_pci 0000:03:00.0: wmi command 12290 timeout, restarting hardware
[  124.179590] ath10k_pci 0000:03:00.0: failed to stop wmi scan: -11
[  124.179594] ath10k_pci 0000:03:00.0: failed to stop scan: -11
[  124.179597] ath10k_pci 0000:03:00.0: failed to start hw scan: -110
[  124.218606] ath10k_pci 0000:03:00.0: failed to read hi_board_data address: -16
[  124.421921] ath10k_pci 0000:03:00.0: Failed to get pcie state addr: -16
[  124.421928] ath10k_pci 0000:03:00.0: failed to setup init config: -16
[  124.422023] ath10k_pci 0000:03:00.0: Could not init hif: -16
[  124.422092] Modules linked in: cmac rfcomm fuse sg st sr_mod cdrom bnep arc4 btusb btrtl btbcm btintel uvcvideo bluetooth videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_common videodev media ecdh_generic crc16 amdkfd amd_iommu_v2 amdgpu joydev mousedev dcdbas hid_multitouch dell_wmi_descriptor hid_generic ath10k_pci ath10k_core snd_hda_codec_realtek snd_hda_codec_generic chash snd_hda_codec_hdmi edac_mce_amd snd_hda_intel ath gpu_sched i2c_algo_bit snd_hda_codec kvm_amd mac80211 ttm snd_hda_core ccp drm_kms_helper snd_hwdep snd_pcm kvm tpm_crb snd_timer drm tpm_tis tpm_tis_core snd i2c_hid acer_wmi agpgart input_leds syscopyarea sysfillrect sp5100_tco irqbypass tpm crct10dif_pclmul pcspkr soundcore sysimgblt rtsx_pci_ms fb_sys_fops memstick ghash_clmulni_intel cfg80211 sparse_keymap
[  124.422363] Modules linked in: cmac rfcomm fuse sg st sr_mod cdrom bnep arc4 btusb btrtl btbcm btintel uvcvideo bluetooth videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_common videodev media ecdh_generic crc16 amdkfd amd_iommu_v2 amdgpu joydev mousedev dcdbas hid_multitouch dell_wmi_descriptor hid_generic ath10k_pci ath10k_core snd_hda_codec_realtek snd_hda_codec_generic chash snd_hda_codec_hdmi edac_mce_amd snd_hda_intel ath gpu_sched i2c_algo_bit snd_hda_codec kvm_amd mac80211 ttm snd_hda_core ccp drm_kms_helper snd_hwdep snd_pcm kvm tpm_crb snd_timer drm tpm_tis tpm_tis_core snd i2c_hid acer_wmi agpgart input_leds syscopyarea sysfillrect sp5100_tco irqbypass tpm crct10dif_pclmul pcspkr soundcore sysimgblt rtsx_pci_ms fb_sys_fops memstick ghash_clmulni_intel cfg80211 sparse_keymap
[  124.422668] Modules linked in: cmac rfcomm fuse sg st sr_mod cdrom bnep arc4 btusb btrtl btbcm btintel uvcvideo bluetooth videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_common videodev media ecdh_generic crc16 amdkfd amd_iommu_v2 amdgpu joydev mousedev dcdbas hid_multitouch dell_wmi_descriptor hid_generic ath10k_pci ath10k_core snd_hda_codec_realtek snd_hda_codec_generic chash snd_hda_codec_hdmi edac_mce_amd snd_hda_intel ath gpu_sched i2c_algo_bit snd_hda_codec kvm_amd mac80211 ttm snd_hda_core ccp drm_kms_helper snd_hwdep snd_pcm kvm tpm_crb snd_timer drm tpm_tis tpm_tis_core snd i2c_hid acer_wmi agpgart input_leds syscopyarea sysfillrect sp5100_tco irqbypass tpm crct10dif_pclmul pcspkr soundcore sysimgblt rtsx_pci_ms fb_sys_fops memstick ghash_clmulni_intel cfg80211 sparse_keymap
[  124.422974] Modules linked in: cmac rfcomm fuse sg st sr_mod cdrom bnep arc4 btusb btrtl btbcm btintel uvcvideo bluetooth videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_common videodev media ecdh_generic crc16 amdkfd amd_iommu_v2 amdgpu joydev mousedev dcdbas hid_multitouch dell_wmi_descriptor hid_generic ath10k_pci ath10k_core snd_hda_codec_realtek snd_hda_codec_generic chash snd_hda_codec_hdmi edac_mce_amd snd_hda_intel ath gpu_sched i2c_algo_bit snd_hda_codec kvm_amd mac80211 ttm snd_hda_core ccp drm_kms_helper snd_hwdep snd_pcm kvm tpm_crb snd_timer drm tpm_tis tpm_tis_core snd i2c_hid acer_wmi agpgart input_leds syscopyarea sysfillrect sp5100_tco irqbypass tpm crct10dif_pclmul pcspkr soundcore sysimgblt rtsx_pci_ms fb_sys_fops memstick ghash_clmulni_intel cfg80211 sparse_keymap


[manjaro@manjaro ~]$ inxi -Fnxxxz
System:    Host: manjaro Kernel: 4.19.13-1-MANJARO x86_64 bits: 64 compiler: gcc v: 8.2.1 Desktop: Xfce 4.13.2git-UNKNOWN 
           tk: Gtk 3.24.2 info: xfce4-panel wm: xfwm4 dm: LightDM 1.28.0 Distro: Manjaro Linux 
Machine:   Type: Laptop System: Acer product: Nitro AN515-42 v: V1.11 serial: <filter> 
           Mobo: RR model: Freed_RRS v: V1.11 serial: <filter> UEFI: Insyde v: 1.11 date: 10/30/2018 
Battery:   ID-1: BAT1 charge: 48.6 Wh condition: 48.6/48.9 Wh (99%) volts: 17.1/15.2 model: LG 41,43,31,34,42,38,4B 
           type: Li-ion serial: <filter> status: Full 
CPU:       Topology: Quad Core model: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx bits: 64 type: MT MCP arch: Zen 
           L2 cache: 2048 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 31952 
           Speed: 1369 MHz min/max: 1600/2000 MHz Core speeds (MHz): 1: 1370 2: 1478 3: 1453 4: 1467 5: 1370 6: 1372 7: 1371 
           8: 1374 
Graphics:  Device-1: AMD Baffin [Radeon RX 460/560D / Pro 450/455/460/555/555X/560/560X] vendor: Acer Incorporated ALI 
           driver: amdgpu v: kernel bus ID: 01:00.0 chip ID: 1002:67ef 
           Device-2: AMD Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] vendor: Acer Incorporated ALI 
           driver: amdgpu v: kernel bus ID: 04:00.0 chip ID: 1002:15dd 
           Display: x11 server: X.Org 1.20.3 driver: amdgpu,ati unloaded: modesetting alternate: fbdev,vesa 
           resolution: 1920x1080~60Hz 
           OpenGL: renderer: AMD RAVEN (DRM 3.27.0 4.19.13-1-MANJARO LLVM 7.0.0) v: 4.5 Mesa 18.3.1 direct render: Yes 
Audio:     Device-1: Advanced Micro Devices [AMD/ATI] vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel 
           bus ID: 04:00.1 chip ID: 1002:15de 
           Device-2: Advanced Micro Devices [AMD] vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel 
           bus ID: 04:00.6 chip ID: 1022:15e3 
           Sound Server: ALSA v: k4.19.13-1-MANJARO 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Acer Incorporated ALI driver: r8169 
           v: kernel port: 2000 bus ID: 02:00.1 chip ID: 10ec:8168 
           IF: enp2s0f1 state: down mac: <filter> 
           Device-2: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter vendor: Lite-On driver: ath10k_pci v: kernel 
           port: 2000 bus ID: 03:00.0 chip ID: 168c:003e 
           IF: wlp3s0 state: down mac: <filter> 
           IF-ID-1: enp4s0f3u1 state: unknown speed: N/A duplex: N/A mac: <filter> 
Drives:    Local Storage: total: 938.74 GiB used: 84.7 MiB (0.0%) 
           ID-1: /dev/sda vendor: Western Digital model: WD10SPZX-21Z10T0 size: 931.51 GiB speed: 6.0 Gb/s rotation: 5400 rpm 
           serial: <filter> rev: 1A02 scheme: GPT 
           ID-2: /dev/sdb type: USB vendor: SanDisk model: Cruzer Blade size: 7.23 GiB serial: <filter> rev: 1.27 scheme: MBR 
Partition: ID-1: / size: 5.03 GiB used: 84.7 MiB (1.6%) fs: overlay source: ERR-102 
Sensors:   System Temperatures: cpu: 45.8 C mobo: N/A 
           Fan Speeds (RPM): N/A 
           GPU: device: amdgpu temp: 45 C device: amdgpu temp: 43 C 
Info:      Processes: 240 Uptime: 12m Memory: 6.70 GiB used: 1.22 GiB (18.2%) Init: systemd v: 239 Compilers: gcc: 8.2.1 
           Shell: bash v: 4.4.23 running in: xfce4-terminal inxi: 3.0.28

#88

@tbg @dglt I tried kubuntu 18.10 just for the heck of it and WiFi is working. Although I needed a LOT more parameters to get it to boot and touchpad to work. Anyway to debug why its working here but not in Manjaro ?

parameters used were

nosplash pci=noacpi rcu_nocbs=0-7 processor.max_cstate=1 i8042.nopnp 

replacing

quiet splash

Should i try these with Manjaro ? The touchpad gestures work on manjaro , i8042.nopnp was to get the touchpad to even work


#89

you could try with the live usb and see if it changes anything, although if your touchpad works with manjaro you could probably just skip the i8042.

also, i think it would be more helpful to compare manjaro xfce to manjaro kde and see where the problem is. if you can, download manjaro xfce or even another manjaro flavor and see if everything else is working. you’ll still the parameters from before


#90

@dglt I have tried manjaro xfce. The message i replied to is the output from it. WiFi is still dead there


#91

my bad, didnt notice that. do you happen to have an older manjaro iso kicking around? or maybe architect? reset bios to default and shut off secure boot/fast boot.

another thing you could try is disabling the wifi from bios and see if ethernet functionality works, of course this is not a long term fix but it could point as to why this happens.


#92

I can download and give older iso a try . I have secureboot and fast startup disabled from the start. The bios only has PXE boot and wakeup on lan as WiFi related options

How old iso do you think i should try ?


#93

maybe few months back

also, if you have kubuntu still installed can you post output from inxi -FNnxxxz so we can compare whats being used


#94

ModemManager.service enabled
NetworkManager-dispatcher.service enabled
NetworkManager-wait-online.service enabled
NetworkManager.service enabled
tlp-sleep.service enabled

you can also try disabling network/modem manager along with any tlp and related services, reboot and then rfkill unblock all and enable/start NetworkManager.service only


#95

The output from kubuntu

System:
  Host: kubuntu Kernel: 4.18.0-10-generic x86_64 bits: 64 compiler: gcc v: 8.2.0 
  Desktop: KDE Plasma 5.13.5 tk: Qt 5.11.1 wm: kwin_x11 dm: SDDM 
  Distro: Ubuntu 18.10 (Cosmic Cuttlefish) 
Machine:
  Type: Laptop System: Acer product: Nitro AN515-42 v: V1.11 serial: <filter> 
  Mobo: RR model: Freed_RRS v: V1.11 serial: <filter> UEFI: Insyde v: 1.11 
  date: 10/30/2018 
Battery:
  ID-1: BAT1 charge: 48.6 Wh condition: 48.7/48.9 Wh (100%) volts: 17.0/15.2 
  model: LG 41,43,31,34,42,38,4B type: Li-ion serial: <filter> status: Unknown 
CPU:
  Topology: Quad Core model: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx bits: 64 
  type: MT MCP arch: Zen L2 cache: 2048 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 31940 
  Speed: 1374 MHz min/max: 1600/2000 MHz Core speeds (MHz): 1: 1376 2: 1352 3: 1378 
  4: 1375 5: 1593 6: 1501 7: 1373 8: 1377 
Graphics:
  Device-1: AMD Baffin [Radeon RX 460/560D / Pro 450/455/460/555/560] 
  vendor: Acer Incorporated ALI driver: N/A bus ID: 01:00.0 chip ID: 1002:67ef 
  Device-2: AMD Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] 
  vendor: Acer Incorporated ALI driver: amdgpu v: kernel bus ID: 04:00.0 
  chip ID: 1002:15dd 
  Display: x11 server: X.Org 1.20.1 driver: amdgpu,ati 
  unloaded: fbdev,modesetting,radeon,vesa compositor: kwin_x11 
  resolution: 1920x1080~60Hz 
  OpenGL: renderer: AMD RAVEN (DRM 3.26.0 4.18.0-10-generic LLVM 7.0.0) 
  v: 4.5 Mesa 18.2.2 compat-v: 4.4 direct render: Yes 
Audio:
  Device-1: AMD vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel 
  bus ID: 04:00.1 chip ID: 1002:15de 
  Device-2: AMD vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel 
  bus ID: 04:00.6 chip ID: 1022:15e3 
  Sound Server: ALSA v: k4.18.0-10-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet driver: r8169 
  v: 2.3LK-NAPI port: 0000 bus ID: 02:00.1 chip ID: 10ec:8168 
  IF: enp2s0f1 state: down mac: <filter> 
  Device-2: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter 
  driver: ath10k_pci v: kernel bus ID: 03:00.0 chip ID: 168c:003e 
  IF: wlp3s0 state: up mac: <filter> 
Drives:
  Local Storage: total: 935.25 GiB used: 1.81 GiB (0.2%) 
  ID-1: /dev/sda vendor: Western Digital model: WD10SPZX-21Z10T0 size: 931.51 GiB 
  speed: 6.0 Gb/s rotation: 5400 rpm serial: <filter> rev: 1A02 temp: 29 C 
  scheme: GPT 
  ID-2: /dev/sdb type: USB model: USB DISK 2.0 size: 3.73 GiB speed: 6.0 Gb/s 
  serial: <filter> rev: PMAP scheme: MBR 
Partition:
  ID-1: / size: 3.38 GiB used: 149.5 MiB (4.3%) fs: overlay dev: ERR-102 
  ID-2: swap-1 size: 4.00 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda7 
Sensors:
  System Temperatures: cpu: 41.2 C mobo: N/A gpu: amdgpu temp: 41 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 228 Uptime: 3m Memory: 6.77 GiB used: 733.5 MiB (10.6%) Init: systemd 
  v: 239 runlevel: 5 Compilers: gcc: N/A Shell: bash v: 4.4.19 running in: konsole

#96

Have you tested kernel 4.18 on Manjaro yet?


#97

Yeah the older iso have soft lockup and WiFi issues even with boot parameters. I am gonna try 4.18 now

The current installed manjaro system doesn’t suffer from lockups, only WiFi is dead :frowning:


#98

The only 4.18 kernel available in Kernel GUI is a realtime kernel tho. I can try it if need be


#99

That was the first thing I told you to do after you installed 2 days ago. I gave you numerous things to try and you never gave me confirmation on if you’d done them or not.

I cannot work with someone who ignores my recommendations. You have been wasting my time for the last 2 days by not following my troubleshooting steps. The regular kernel 4.18 was still in the repos when I recommended it. I t has now been removed. I work by a very precise progression of troubleshooting steps and the steps cannot be skipped to troubleshoot effectively.

When someone is willing to volunteer their time to help you, do not disregard their instructions and pick and chose which steps you think are worth following. If you really knew which steps were worth following you would not be asking for assistance on the forum.

In closing I will give you my ideas on where you should proceed from here. I think you have an issue with either dns, or more likely dhcp. I would investigate in those directions for a solution.

I’m done here.

Good luck fixing your wifi.


#100

I am really sorry if you feel like I am trying to waste your time. I know that no one owes me their time. I did try 4.20 kernel but it would get stuck on boot with soft lockups even with boot parameters. I am trying 4.14 now. I have been spending all my free time this week on this issue and the time difference hasn’t helped either.