I was trying to use 2 more monitors in addition to that of my laptop, but when my HDMI monitor is turned on my VGA monitor it becomes black and is no longer recognized, and vice versa
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to give us more information so we can see what’s really going on.
Now we know the symptom of the disease, but we need some more probing to know where the origin lies…
- An
inxi --admin --verbosity=7 --filter --no-host --widthwould be the minimum required information for us to be able to help you. (Personally Identifiable Information like serial numbers and MAC addresses will be filtered out by the above command)
Also, please copy-paste that output in-between 3 backticks ``` at the beginning and end of the code/text.
Kernel: 5.15.32-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 11.2.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
root=UUID=e3c4e87f-b63b-409c-8335-70f0220ce027 rw quiet
udev.log_priority=3
Desktop: GNOME v: 41.5 tk: GTK v: 3.24.33 wm: gnome-shell dm: GDM v: 41.3
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Laptop System: Acer product: TravelMate P215-41 v: V2.00
serial: <superuser required>
Mobo: RO model: Bassdrum_RC v: V2.00 serial: <superuser required>
UEFI: INSYDE v: 2.00 date: 05/25/2021
Battery:
ID-1: BAT1 charge: 53.0 Wh (100.0%) condition: 53.0/53.2 Wh (99.5%)
volts: 13.1 min: 11.6 model: COSMX AP20CBL type: Li-ion serial: <filter>
status: full
Memory:
RAM: total: 7.2 GiB used: 3.28 GiB (45.5%)
RAM Report:
permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: model: AMD Ryzen 5 PRO 4650U with Radeon Graphics bits: 64
type: MT MCP arch: Zen 2 family: 0x17 (23) model-id: 0x60 (96) stepping: 1
microcode: 0x8600106
Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache:
L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 3 MiB desc: 6x512 KiB L3: 8 MiB
desc: 2x4 MiB
Speed (MHz): avg: 1457 high: 2131 min/max: 1400/2100 boost: enabled
scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 1397 2: 1396
3: 1397 4: 1397 5: 1397 6: 2131 7: 1397 8: 1396 9: 1397 10: 1397 11: 1397
12: 1396 bogomips: 50322
Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid
f16c flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibrs ibs
irperf lahf_lm lbrv lm mba mca mce misalignsse mmx mmxext monitor movbe
msr mtrr mwaitx nonstop_tsc nopl npt nrip_save nx osvw overflow_recov pae
pat pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb
pfthreshold pge pni popcnt pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a
rdtscp rep_good sep sha_ni skinit smap smca smep ssbd sse sse2 sse4_1
sse4_2 sse4a ssse3 stibp succor svm svm_lock syscall tce topoext tsc
tsc_scale umip v_spec_ctrl v_vmsave_vmload vgif vmcb_clean vme vmmcall
wbnoinvd wdt xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
Vulnerabilities:
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
STIBP: conditional, RSB filling
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: AMD Renoir vendor: Acer Incorporated ALI driver: amdgpu v: kernel
pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4 speed: 16 GT/s ports:
active: DP-1,eDP-1 empty: DP-2 bus-ID: 05:00.0 chip-ID: 1002:1636
class-ID: 0300
Device-2: Quanta HD User Facing type: USB driver: uvcvideo bus-ID: 1-3:3
chip-ID: 0408:a061 class-ID: 0e02
Display: wayland server: X.org v: 1.21.1.3 with: Xwayland v: 22.1.1
compositor: gnome-shell driver: gpu: amdgpu display-ID: 0
Monitor-1: DP-1 model: LG (GoldStar) TV serial: <filter> built: 2015
res: 1920x1080 dpi: 30 gamma: 1.2 size: 160x90mm (6.3x3.54")
diag: 1836mm (72.3") ratio: 16:9 modes: max: 1920x1080 min: 720x400
Monitor-2: eDP-1 model: LG Display 0x0563 built: 2017 res: 1920x1080
dpi: 142 gamma: 1.2 size: 344x194mm (13.54x7.64") diag: 395mm (15.5")
ratio: 16:9 modes: max: 1920x1080 min: 640x480
OpenGL: renderer: AMD RENOIR (DRM 3.42.0 5.15.32-1-MANJARO LLVM 13.0.1)
v: 4.6 Mesa 21.3.8 direct render: Yes
Audio:
Device-1: AMD Renoir Radeon High Definition Audio
vendor: Acer Incorporated ALI driver: snd_hda_intel v: kernel pcie: gen: 3
speed: 8 GT/s lanes: 16 link-max: gen: 4 speed: 16 GT/s bus-ID: 05:00.1
chip-ID: 1002:1637 class-ID: 0403
Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor
vendor: Acer Incorporated ALI driver: N/A
alternate: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x pcie: gen: 3
speed: 8 GT/s lanes: 16 link-max: gen: 4 speed: 16 GT/s bus-ID: 05:00.5
chip-ID: 1022:15e2 class-ID: 0480
Device-3: AMD Family 17h/19h HD Audio vendor: Acer Incorporated ALI
driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
link-max: gen: 4 speed: 16 GT/s bus-ID: 05:00.6 chip-ID: 1022:15e3
class-ID: 0403
Sound Server-1: ALSA v: k5.15.32-1-MANJARO running: yes
Sound Server-2: JACK v: 1.9.20 running: no
Sound Server-3: PulseAudio v: 15.0 running: yes
Sound Server-4: PipeWire v: 0.3.49 running: no
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Acer Incorporated ALI driver: r8169 v: kernel pcie: gen: 1
speed: 2.5 GT/s lanes: 1 port: 2000 bus-ID: 02:00.0 chip-ID: 10ec:8168
class-ID: 0200
IF: enp2s0 state: down mac: <filter>
Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel pcie: gen: 2
speed: 5 GT/s lanes: 1 bus-ID: 03:00.0 chip-ID: 8086:2723 class-ID: 0280
IF: wlp3s0 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: noprefixroute scope: global
IP v6: <filter> type: noprefixroute scope: link
WAN IP: <filter>
Bluetooth:
Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 3-3:3
chip-ID: 8087:0029 class-ID: e001
Report: rfkill ID: hci0 rfk-id: 2 state: up address: see --recommends
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 238.47 GiB used: 10.89 GiB (4.6%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital
model: PC SN530 SDBPNPZ-256G-1114 size: 238.47 GiB block-size:
physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD
serial: <filter> rev: 21113000 temp: 29.9 C scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 145.99 GiB size: 142.64 GiB (97.71%)
used: 10.84 GiB (7.6%) fs: ext4 dev: /dev/nvme0n1p5 maj-min: 259:5
label: N/A uuid: e3c4e87f-b63b-409c-8335-70f0220ce027
ID-2: /boot/efi raw-size: 100 MiB size: 96 MiB (96.00%)
used: 50.9 MiB (53.0%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
label: ESP uuid: 1E8E-39D0
Swap:
Alert: No swap data was found.
Unmounted:
ID-1: /dev/nvme0n1p2 maj-min: 259:2 size: 16 MiB fs: <superuser required>
label: N/A uuid: N/A
ID-2: /dev/nvme0n1p3 maj-min: 259:3 size: 91.37 GiB fs: ntfs label: Acer
uuid: 58AC8F2CAC8F03AA
ID-3: /dev/nvme0n1p4 maj-min: 259:4 size: 1024 MiB fs: ntfs
label: Recovery uuid: AA149016148FE3A3
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-2:2 info: Logitech G402 Gaming Mouse type: Mouse,HID
driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s
power: 300mA chip-ID: 046d:c07e class-ID: 0300 serial: <filter>
Device-2: 1-3:3 info: Quanta HD User Facing type: Video driver: uvcvideo
interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0408:a061
class-ID: 0e02
Hub-2: 2-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 3-1:2 info: Chicony Asus Keyboard type: Keyboard,HID
driver: asus,usbhid interfaces: 2 rev: 2.0 speed: 1.5 Mb/s power: 100mA
chip-ID: 04f2:1125 class-ID: 0300
Device-2: 3-3:3 info: Intel AX200 Bluetooth type: Bluetooth driver: btusb
interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0029
class-ID: e001
Hub-4: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
System Temperatures: cpu: 43.0 C mobo: N/A gpu: amdgpu temp: 40.0 C
Fan Speeds (RPM): N/A
Info:
Processes: 326 Uptime: 36m wakeups: 223 Init: systemd v: 250 tool: systemctl
Compilers: gcc: 11.2.0 clang: 13.0.1 Packages: pacman: 875 lib: 264
Shell: Zsh v: 5.8.1 running-in: gnome-terminal inxi: 3.3.15```Switch back to Xorg at the login screen (botom right).
xorg is not displayed
Could it be that your GPU only supports two display? (Mine does, so I know that’s a possibility.)
click on the user account, then the button should be displayed.
it doesn’t
i hope not
You really don’t see this?
noooo 
Have you read this ? It might be the same case …
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