Hello,
I’m quite new on Manjaro but I used to be ubuntu/debian user 15 years before. Yesterday, after a “regular” update, I discovered that I could not read any video from the internet anymore, whatever the website or the browser. I tried a lot of things to fix it with the help of the chatbot Claude.ai, but nothing worked. Here’s a report of my investigations generated with and by Claude. If something talks to you, don’t hesitate to share it and tell me ![]()
Thanks.
Adrien
Report by Claude.ai:
VOD (Video On Demand) Playback Issue on Manjaro - All Browsers Affected
System Configuration
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Distribution: Manjaro Linux
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Kernel: 6.12.48-1-MANJARO
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Graphics Card: Intel HD Graphics 620 (Mesa)
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Browsers Tested: Firefox 143.0.3-1, Chromium, Vivaldi, Google Chrome
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Affected Services: Netflix, Canal+, Auvio (all VOD platforms)
Symptoms
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Date of Occurrence: October 11, 2025 in the evening
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Behavior: Video image appears then freezes immediately (after ~1 second)
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Type of Content Affected: VOD (Video On Demand) only
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Important Note: Live streaming has not been tested
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All browsers are affected in the same way
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All VOD platforms exhibit the same problem
Errors in Firefox Console (F12)
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://replay-dshmkpc1-aka-canalplus.akamaized.net/...
Reason: CORS request failed. Status code: (null).
HTTP Status Codes in Network Tab:
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302 (redirect - normal)
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202 (accepted - normal)
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Several requests with no status code (0 or empty) - blocked/cancelled requests
Actions Performed on October 11, 2025
22:47 - Package Removal
pacman -Rns aribb24 ffmpeg4.4 libdvbpsi libmatroska libsoup libtar libupnp mathjax python-coverage
Removed Packages:
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ffmpeg4.4 (4.4.6-2)
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libmatroska (1.7.1-2)
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libebml (1.4.5-1)
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libdvbpsi (1:1.3.3-3)
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libmfx (23.2.2-5)
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aribb24 (1.0.3-4)
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libupnp (1.14.24-1)
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libtar (1.2.20-7)
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libsoup (2.74.3-4)
23:08 - 23:14 - System Update Attempts
Multiple executions of pacman -Syudd (with double “-d” = ignore dependencies)
23:17 - Firefox Reinstallation
Firefox 143.0.3-1 reinstalled
Attempted Solutions (Unsuccessful)
1. Firefox Configuration (about:config)
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media.hardware-video-decoding.enabled = false -
media.ffmpeg.vaapi.enabled = false -
network.http.referer.XOriginPolicy = 0(was already set to 0)
2. Codec and Library Reinstallation
sudo pacman -S ffmpeg gstreamer gst-plugins-base gst-plugins-good gst-plugins-bad gst-plugins-ugly gst-libav
sudo pacman -S libva-intel-driver intel-media-driver vulkan-intel
sudo pacman -S ca-certificates nss
3. Reinstallation of Removed Libraries
sudo pacman -S libmatroska libdvbpsi libupnp libtar libsoup aribb24 ffmpeg4.4
4. Testing with a New User Account
- Created “testuser” account → same problem (confirms this is a system-level issue, not user configuration)
5. System Verification
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pacman -Dk: no missing files detected -
pacman -Qkk 2>&1 | grep warning: no issues found -
vainfo: Intel drivers functional -
UFW (firewall): inactive
6. Broken Symbolic Link Repair
Discovery: /usr/lib/firefox/libonnxruntime.so was pointing to a non-existent file
Applied Solution:
sudo pacman -S onnxruntime
Link is now repaired, but video playback issue persists.
7. Massive Reinstallation of All Multimedia Packages
sudo pacman -S $(pacman -Qsq | grep -E 'ffmpeg|gstream|libva|codec|media')
20 packages reinstalled, no change.
System Diagnostics
Broken Symbolic Links Found
sudo find /usr/lib -xtype l
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/usr/lib/firefox/libonnxruntime.so(now fixed after onnxruntime installation) -
/usr/lib/thunderbird/hyphenation(normal) -
/usr/lib/thunderbird/dictionaries(normal)
System Logs (journalctl -b -p err)
Nothing significant related to video playback. Only:
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Minor WiFi/Bluetooth errors (normal)
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Touchpad errors
rmi4_f30(unrelated)
Current Multimedia Package Versions
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ffmpeg: 2:7.1.1-5
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ffmpeg4.4: 4.4.6-2 (reinstalled)
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gstreamer: 1.26.6-1
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gst-plugins-*: 1.26.6-1
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onnxruntime: 1.22.2-2 (reinstalled)
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libva: 2.22.0-1
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intel-media-driver: 25.2.6-1
Current Hypotheses
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Dependencies Broken by
pacman -Syudd: The double “-d” forces installation while ignoring dependencies, which may have created invisible inconsistencies -
Undetected Missing Library: Despite verifications, there may be an obscure library used for DRM/protected video playback that’s missing
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SSL/TLS Certificate Issue: CORS requests failing without status code suggest a connection/certificate problem
Questions for the Community
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Has anyone encountered this problem after removing ffmpeg4.4 and running
pacman -Syudd? -
Are there other critical libraries for DRM-protected VOD playback that might have been removed along with the listed packages?
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Is there a way to force complete dependency verification of all installed packages?
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Should I consider downgrading from kernel 6.12 to an earlier version?
Untested Solutions
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Installing an older LTS kernel (linux61, linux515) - but these packages seem no longer available in the repositories
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Timeshift Restoration - no snapshot available from before the problem
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Complete Manjaro Reinstallation - last resort solution