Hi, I have got an Thinkpad E14 laptop with a ELAN fingerprint device. I am trying to setup the fingerprint and I am able to enroll the finger however when I try to verify the fingerprint, I am getting the following error “Verify result: verify-no-match (done)”. I have tried following the same process in Ubuntu and I am able to successfully setup the device but not able to replicate the same result with Manjaro. Please do let me know if any system specific details is required beside the below ones -
~ lsusb ✔
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 04f3:0c4b Elan Microelectronics Corp. ELAN:Fingerprint
Bus 003 Device 003: ID 04f2:b78e Chicony Electronics Co., Ltd Integrated Camera
Bus 003 Device 004: ID 8087:0026 Intel Corp. AX201 Bluetooth
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
@andreas85 Here is the details that you requested -
System:
Kernel: 6.5.11-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: tsc available: acpi_pm
parameters: BOOT_IMAGE=/boot/vmlinuz-6.5-x86_64
root=UUID=85488db9-5b8a-4ee8-964b-64c6e047799a rw quiet splash apparmor=1
security=apparmor udev.log_priority=3
Desktop: GNOME v: 45.1 tk: GTK v: 3.24.38 wm: gnome-shell dm: GDM v: 45.0.1
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Laptop System: LENOVO product: 21E3S04W00 v: ThinkPad E14 Gen 4
serial: <filter> Chassis: type: 10 serial: <filter>
Mobo: LENOVO model: 21E3S04W00 v: SDK0T76485 WIN serial: <filter>
UEFI: LENOVO v: R1SET49W(1.20) date: 04/13/2023
Battery:
ID-1: BAT0 charge: 33.6 Wh (72.6%) condition: 46.3/45.0 Wh (102.8%)
power: 12.2 W volts: 11.6 min: 11.1 model: LGC LNV-5B10X02603 type: Li-poly
serial: <filter> status: discharging cycles: 26
Memory:
System RAM: total: 16 GiB available: 15.31 GiB used: 3.56 GiB (23.3%)
igpu: 64 MiB
Array-1: capacity: 256 GiB slots: 8 modules: 2 EC: None
max-module-size: 32 GiB note: est.
Device-1: Controller0-ChannelA-DIMM0 type: DDR4 detail: synchronous
size: 8 GiB speed: 3200 MT/s volts: curr: 1.2 width (bits): data: 64
total: 64 manufacturer: Samsung part-no: M471A1G44BB0-CWE serial: <filter>
Device-2: Controller0-ChannelB-DIMM0 type: no module installed
Device-3: Controller0-ChannelC-DIMM0 type: no module installed
Device-4: Controller0-ChannelD-DIMM0 type: no module installed
Device-5: Controller1-ChannelA type: DDR4 detail: synchronous size: 8 GiB
speed: 3200 MT/s volts: curr: 1.2 width (bits): data: 64 total: 64
manufacturer: SK Hynix part-no: HMAA1GS6CJR6N-XN serial: N/A
Device-6: Controller1-ChannelB-DIMM0 type: no module installed
Device-7: Controller1-ChannelC-DIMM0 type: no module installed
Device-8: Controller1-ChannelD-DIMM0 type: no module installed
CPU:
Info: model: 12th Gen Intel Core i5-1235U socket: U3E1 bits: 64
type: MST AMCP arch: Alder Lake level: v3 note: check built: 2021+
process: Intel 7 (10nm ESF) family: 6 model-id: 0x9A (154) stepping: 4
microcode: 0x42C
Topology: cpus: 1x cores: 10 mt: 2 tpc: 2 st: 8 threads: 12 smt: enabled
cache: L1: 928 KiB desc: d-8x32 KiB, 2x48 KiB; i-2x32 KiB, 8x64 KiB
L2: 6.5 MiB desc: 2x1.2 MiB, 2x2 MiB L3: 12 MiB desc: 1x12 MiB
Speed (MHz): avg: 858 high: 1428 min/max: 400/4400:3300
base/boost: 1300/4400 scaling: driver: intel_pstate governor: powersave
volts: 1.1 V ext-clock: 100 MHz cores: 1: 983 2: 875 3: 1105 4: 1428
5: 1035 6: 1125 7: 1076 8: 400 9: 400 10: 400 11: 400 12: 1076
bogomips: 59916
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
arch_capabilities arch_lbr arch_perfmon art avx avx2 avx_vnni bmi1 bmi2
bts clflush clflushopt clwb cmov constant_tsc cpuid cpuid_fault cx16 cx8
de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est f16c flexpriority
flush_l1d fma fpu fsgsbase fsrm fxsr gfni hfi ht hwp hwp_act_window
hwp_epp hwp_notify hwp_pkg_req ibpb ibrs ibrs_enhanced ibt ida intel_pt
invpcid lahf_lm lm mca mce md_clear mmx monitor movbe movdir64b movdiri
msr mtrr nonstop_tsc nopl nx ospke pae pat pbe pclmulqdq pdcm pdpe1gb pebs
pge pku pln pni popcnt pse pse36 pts rdpid rdrand rdseed rdtscp rep_good
sdbg sep serialize sha_ni smap smep smx split_lock_detect ss ssbd sse sse2
sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust
tsc_deadline_timer tsc_known_freq umip vaes vme vmx vnmi vpclmulqdq vpid
waitpkg x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
Vulnerabilities:
Type: gather_data_sampling status: Not affected
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data status: Not affected
Type: retbleed status: Not affected
Type: spec_rstack_overflow status: Not affected
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Enhanced / Automatic IBRS, IBPB: conditional,
RSB filling, PBRSB-eIBRS: SW sequence
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel Alder Lake-UP3 GT2 [Iris Xe Graphics] vendor: Lenovo
driver: i915 v: kernel arch: Gen-12.2 process: Intel 10nm built: 2021-22+
ports: active: eDP-1 empty: DP-1,DP-2,HDMI-A-1 bus-ID: 00:02.0
chip-ID: 8086:46a8 class-ID: 0300
Device-2: Chicony Integrated Camera driver: uvcvideo type: USB rev: 2.0
speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-7:3 chip-ID: 04f2:b78e
class-ID: fe01 serial: <filter>
Display: server: X.org v: 1.21.1.9 with: Xwayland v: 23.2.2
compositor: gnome-shell driver: gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-size: <missing: xdpyinfo>
Monitor-1: eDP-1 model: BOE Display 0x09ae built: 2020 res: 1920x1080
hz: 60 dpi: 157 gamma: 1.2 size: 310x170mm (12.2x6.69") diag: 355mm (14")
ratio: 16:9 modes: 1920x1080
API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
device: 1 drv: swrast surfaceless: drv: iris x11: drv: iris
inactive: gbm,wayland
API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 23.1.9-manjaro1.1
glx-v: 1.4 direct-render: yes renderer: Mesa Intel Graphics (ADL GT2)
device-ID: 8086:46a8 memory: 14.95 GiB unified: yes
Audio:
Device-1: Intel Alder Lake PCH-P High Definition Audio vendor: Lenovo
driver: sof-audio-pci-intel-tgl
alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 00:1f.3
chip-ID: 8086:51c8 class-ID: 0401
API: ALSA v: k6.5.11-1-MANJARO status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: JACK v: 1.9.22 status: off tools: N/A
Server-2: PipeWire v: 0.3.84 status: n/a (root, process) tools: pw-cli
Server-3: PulseAudio v: 16.1 status: active (root, process)
with: pulseaudio-alsa type: plugin tools: pacat,pactl
Network:
Device-1: Intel Alder Lake-P PCH CNVi WiFi driver: iwlwifi v: kernel
bus-ID: 00:14.3 chip-ID: 8086:51f0 class-ID: 0280
IF: wlp0s20f3 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: noprefixroute scope: link
Device-2: Intel Ethernet I219-V vendor: Lenovo driver: e1000e v: kernel
port: N/A bus-ID: 00:1f.6 chip-ID: 8086:1a1f class-ID: 0200
IF: enp0s31f6 state: down mac: <filter>
WAN IP: <filter>
Bluetooth:
Device-1: Intel AX201 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-10:4 chip-ID: 8087:0026
class-ID: e001
Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 476.94 GiB used: 13 GiB (2.7%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Micron model: MTFDKCD512TFK
size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: 7003V5LN temp: 24.9 C
scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 476.64 GiB size: 468.09 GiB (98.21%) used: 13 GiB (2.8%)
fs: ext4 block-size: 4096 B dev: /dev/nvme0n1p2 maj-min: 259:2 label: N/A
uuid: 85488db9-5b8a-4ee8-964b-64c6e047799a
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 296 KiB (0.1%) fs: vfat block-size: 512 B dev: /dev/nvme0n1p1
maj-min: 259:1 label: N/A uuid: 4D7D-309A
Swap:
Alert: No swap data was found.
Unmounted:
Message: No unmounted partitions found.
USB:
Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 1 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Hub-2: 2-0:1 info: super-speed hub ports: 4 rev: 3.1
speed: 20 Gb/s (2.33 GiB/s) lanes: 2 mode: 3.2 gen-2x2 chip-ID: 1d6b:0003
class-ID: 0900
Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 12 rev: 2.0
speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
class-ID: 0900
Device-1: 3-6:2 info: Elan Micro ELAN:Fingerprint type: <vendor specific>
driver: N/A interfaces: 1 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
mode: 1.1 power: 100mA chip-ID: 04f3:0c4b class-ID: 0000
Device-2: 3-7:3 info: Chicony Integrated Camera type: video
driver: uvcvideo interfaces: 3 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1
mode: 2.0 power: 500mA chip-ID: 04f2:b78e class-ID: fe01 serial: <filter>
Device-3: 3-10:4 info: Intel AX201 Bluetooth type: bluetooth driver: btusb
interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1
power: 100mA chip-ID: 8087:0026 class-ID: e001
Hub-4: 4-0:1 info: super-speed hub ports: 4 rev: 3.1
speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
class-ID: 0900
Sensors:
System Temperatures: cpu: 41.0 C mobo: N/A
Fan Speeds (rpm): fan-1: 0 fan-2: 0
Info:
Processes: 331 Uptime: 1m wakeups: 0 Init: systemd v: 254 default: graphical
tool: systemctl Compilers: gcc: 13.2.1 clang: 16.0.6 Packages: pm: pacman
pkgs: 1314 libs: 342 tools: gnome-software,pamac pm: flatpak pkgs: 0
Shell: Sudo (sudo) v: 1.9.15p2 default: Bash v: 5.2.15
running-in: gnome-terminal inxi: 3.3.31
for your problem in the forum ? (Wisdom lies in asking → listening → reading 
)