USB ports stopped working

After re-formatting some old HHD’s with Gparted and Discs, my USB ports on my ThinkPad X240 have stopped working. I ran updates after I discovered the problem. There were some old threads that suggested switching kernels so I switched from 6.15.3-1 to 6.6.94-1 but that didn’t change anything. The Flash Drive works on another (Ubuntu), machine just fine.

Can someone point me in a new direction? Please?

You should not do that as 6.9 is already EOL

Please switch to 6.12 fast.

Is your system up to date ?
When was your last full update ?

Please provide more information (inxi) !

sudo inxi --filter --verbosity=8

or

sudo inxi -zv8

:footprints:

The results of lsusb -v may be of help here. :wink:

Some old hard drives need an amp (or maybe more); there’s a possibility you’ve blown a poly-fuse on the mainboard.

1 Like

Thanks Andrea. Okay, I switched to 6.12.34. I ran an update after I discovered the problem. I’m hoping it updates more than just the Packages but anyway, it made no difference. And switching to 612 didn’t change anything (that would have been too easy).

I know the following is supposed to be formatted somehow, but haven’t figured that part out yet so please forgive me:

sudo inxi --filter --verbosity=8                                 ✔ 
[sudo] password for kaydee: 
System:
  Kernel: 6.12.34-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 15.1.1
    clocksource: tsc avail: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.12-x86_64
    root=UUID=0617d4e1-49fc-4dec-8cdc-b090aa9aa14e rw quiet splash apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: GNOME v: 48.2 tk: GTK v: 3.24.49 wm: gnome-shell
    tools: gsd-screensaver-proxy dm: GDM v: 48.0 Distro: Manjaro
    base: Arch Linux
Machine:
  Type: Laptop System: LENOVO product: 20K5S2RD04 v: ThinkPad X270 W10DG
    serial: <filter> Chassis: type: 10 serial: <filter>
  Mobo: LENOVO model: 20K5S2RD04 v: SDK0J40697 WIN serial: <filter>
    part-nu: LENOVO_MT_20K5_BU_Think_FM_ThinkPad X270 W10DG
    uuid: 139d2bcc-34b0-11b2-a85c-fdaf879c7340 UEFI: LENOVO
    v: R0IET58W (1.36 ) date: 04/19/2019
Battery:
  ID-1: BAT1 charge: 17.8 Wh (46.4%) condition: 38.4/47.5 Wh (80.9%)
    power: 4.2 W volts: 11.0 min: 10.8 model: SANYO 45N1767 type: Li-ion
    serial: <filter> status: discharging cycles: 287
Memory:
  System RAM: total: 16 GiB available: 15.37 GiB used: 2.08 GiB (13.5%)
    igpu: 32 MiB
  Array-1: capacity: 32 GiB slots: 2 modules: 1 EC: None
    max-module-size: 16 GiB note: est.
  Device-1: ChannelA-DIMM0 type: DDR4 detail: synchronous unbuffered
    (unregistered) size: 16 GiB speed: 2133 MT/s volts: curr: 1.2
    width (bits): data: 64 total: 64 manufacturer: Corsair
    part-no: CMSX32GX4M2A2666C18 serial: N/A
  Device-2: ChannelB-DIMM0 type: no module installed
PCI Slots:
  Slot: N/A type: MediaCard status: available length: other bus-ID: 00:00.0
  Slot: N/A type: N/A status: available length: other bus-ID: 00:00.0
CPU:
  Info: model: Intel Core i5-6300U socket: BGA1356 (U3E1) note: check bits: 64
    type: MCP arch: Skylake gen: core 6 level: v3 note: check built: 2015
    process: Intel 14nm family: 6 model-id: 0x4E (78) stepping: 3
    microcode: 0xF0
  Topology: cpus: 1x dies: 1 clusters: 2 cores: 2 smt: <unsupported> cache:
    L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB
    L3: 3 MiB desc: 1x3 MiB
  Speed (MHz): avg: 400 min/max: 400/3000 base/boost: 2400/2500 scaling:
    driver: intel_pstate governor: powersave volts: 1.0 V ext-clock: 100 MHz
    cores: 1: 400 2: 400 bogomips: 10002
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush
    clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
    dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu
    fsgsbase fxsr ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida
    intel_pt invpcid lahf_lm lm mca mce md_clear mmx monitor movbe mpx msr
    mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs pge
    pln pni popcnt pse pse36 pti pts rdrand rdseed rdtscp rep_good sdbg sep
    sgx smap smep smx ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm
    tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi vpid x2apic
    xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: gather_data_sampling status: Vulnerable: No microcode
  Type: indirect_target_selection status: Not affected
  Type: itlb_multihit status: KVM: Split huge pages
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
    disabled
  Type: mds mitigation: Clear CPU buffers; SMT disabled
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT disabled
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed mitigation: IBRS
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: IBRS; IBPB: conditional; STIBP: disabled;
    RSB filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort mitigation: TSX disabled
Graphics:
  Device-1: Intel Skylake GT2 [HD Graphics 520] vendor: Lenovo driver: i915
    v: kernel arch: Gen-9 process: Intel 14n built: 2015-16 ports: active: eDP-1
    empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:1916
    class-ID: 0300
  Display: unspecified server: X.org v: 1.21.1.18 with: Xwayland v: 24.1.8
    compositor: gnome-shell driver: X: loaded: modesetting alternate: fbdev,vesa
    dri: iris gpu: i915 display-ID: :0 note: <missing: xdpyinfo/xrandr>
  Monitor-1: eDP-1 model: AU Optronics 0x226d built: 2015 res: 1920x1080
    dpi: 177 gamma: 1.2 chroma: red: x: 0.588 y: 0.349 green: x: 0.341 y: 0.584
    blue: x: 0.153 y: 0.114 white: x: 0.306 y: 0.325
    size: 276x155mm (10.87x6.1") diag: 317mm (12.5") ratio: 16:9
    modes: 1920x1080
  API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
    device: 1 drv: swrast gbm: drv: iris surfaceless: drv: iris x11: drv: iris
    inactive: wayland
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 25.1.4-arch1.1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel HD Graphics 520 (SKL GT2)
    device-ID: 8086:1916 memory: 15.01 GiB unified: yes
  Info: Tools: api: eglinfo,glxinfo x11: xprop
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Lenovo
    driver: snd_hda_intel v: kernel alternate: snd_soc_avs bus-ID: 00:1f.3
    chip-ID: 8086:9d70 class-ID: 0403
  API: ALSA v: k6.12.34-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
  Server-2: JACK v: 1.9.22 status: off tools: N/A
  Server-3: PipeWire v: 1.4.5 status: n/a (root, process) with:
    1: pipewire-pulse status: active 2: wireplumber status: active
    3: pipewire-alsa type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Ethernet I219-LM vendor: Lenovo driver: e1000e v: kernel
    port: N/A bus-ID: 00:1f.6 chip-ID: 8086:156f class-ID: 0200
  IF: enp0s31f6 state: down mac: <filter>
  Device-2: Intel Wireless 8260 driver: iwlwifi v: kernel pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 bus-ID: 03:00.0 chip-ID: 8086:24f3 class-ID: 0280
  IF: wlp3s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface driver: btusb v: 0.8 type: USB
    rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-7:2 chip-ID: 8087:0a2b
    class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 267.65 GiB used: 119.63 GiB (44.7%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: MZNLN256HMHQ-000H1
    size: 238.47 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
    tech: SSD serial: <filter> fw-rev: 1H3Q scheme: GPT
  ID-2: /dev/sdb maj-min: 8:16 vendor: SanDisk model: Cruzer Glide
    size: 29.18 GiB block-size: physical: 512 B logical: 512 B type: USB
    rev: 2.1 spd: 480 Mb/s lanes: 1 mode: 2.0 tech: N/A serial: <filter>
    fw-rev: 1.00
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 238.17 GiB size: 233.38 GiB (97.99%)
    used: 118.82 GiB (50.9%) fs: ext4 block-size: 4096 B dev: /dev/sda2
    maj-min: 8:2 label: N/A uuid: 0617d4e1-49fc-4dec-8cdc-b090aa9aa14e
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 320 KiB (0.1%) fs: vfat block-size: 512 B dev: /dev/sda1 maj-min: 8:1
    label: N/A uuid: 559D-B627
  ID-3: /mnt/sdb raw-size: 29.18 GiB size: 29.17 GiB (99.95%)
    used: 828.4 MiB (2.8%) fs: vfat block-size: 512 B dev: /dev/sdb
    maj-min: 8:16 label: FreeSpace uuid: 21C9-4693
Swap:
  Alert: No swap data was found.
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-1:3 info: SanDisk Cruzer Glide type: mass storage
    driver: usb-storage interfaces: 1 rev: 2.1 speed: 480 Mb/s (57.2 MiB/s)
    lanes: 1 mode: 2.0 power: 224mA chip-ID: 0781:5575 class-ID: 0806
    serial: <filter>
  Device-2: 1-7:2 info: Intel Bluetooth wireless interface type: bluetooth
    driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
    mode: 1.1 power: 100mA chip-ID: 8087:0a2b class-ID: e001
  Hub-2: 2-0:1 info: super-speed hub ports: 6 rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 46.0 C pch: 43.5 C mobo: 41.0 C
  Fan Speeds (rpm): fan-1: 0
Repos:
  Packages: 1687 pm: pacman pkgs: 1677 libs: 378
    tools: gnome-software,pamac,yay pm: flatpak pkgs: 10
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: https://forksystems.mm.fcix.net/manjaro/stable/$repo/$arch
    2: https://edgeuno-bog2.mm.fcix.net/manjaro/stable/$repo/$arch
    3: https://muug.ca/mirror/manjaro/stable/$repo/$arch
    4: https://mirrors.ocf.berkeley.edu/manjaro/stable/$repo/$arch
    5: https://distrohub.kyiv.ua/manjaro/stable/$repo/$arch
    6: https://mirrors.nic.cz/manjaro/stable/$repo/$arch
    7: https://manjaro.mirror.garr.it/manjaro/stable/$repo/$arch
    8: http://manjaro.grena.ge/stable/$repo/$arch
Processes:
  CPU top: 5 of 215
  1: cpu: 300% command: ps pid: 2638 mem: 3.91 MiB (0.0%)
  2: cpu: 22.6% command: fprintd pid: 2614 mem: 10.3 MiB (0.0%)
  3: cpu: 18.5% command: brave pid: 2283 mem: 426.7 MiB (2.7%)
  4: cpu: 16.8% command: brave pid: 2575 mem: 230.7 MiB (1.4%)
  5: cpu: 9.9% command: brave pid: 2329 mem: 165.6 MiB (1.0%)
  Memory top: 5 of 215
  1: mem: 426.7 MiB (2.7%) command: brave pid: 2283 cpu: 18.5%
  2: mem: 252.6 MiB (1.6%) command: gnome-shell pid: 1401 cpu: 5.3%
  3: mem: 230.7 MiB (1.4%) command: brave pid: 2575 cpu: 16.8%
  4: mem: 192.7 MiB (1.2%) command: nautilus pid: 1985 cpu: 2.4%
  5: mem: 186.4 MiB (1.1%) command: brave pid: 2557 cpu: 3.8%
Info:
  Processes: 215 Power: uptime: 6m states: freeze,mem,disk suspend: deep
    avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
    suspend, test_resume image: 6.13 GiB services: gsd-power,
    power-profiles-daemon, upowerd Init: systemd v: 257 default: graphical
    tool: systemctl
  Compilers: clang: 20.1.6 gcc: 15.1.1 Shell: Sudo (sudo) v: 1.9.17p1
    default: Bash v: 5.2.37 running-in: gnome-terminal inxi: 3.3.38

I’ve added the ``` on blank lines above and below your Terminal output.

Another way to do this is to highlight the pasted output and click the </> button at the top of the reply window. :slight_smile:

Thanks BG405
A fuse? Hope not…
Hope the following helps:

   ~ 

lsusb -v                                                         ✔ 

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Couldn't open device, some information will be missing
Negotiated speed: High Speed (480Mbps)
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 [unknown]
  bDeviceProtocol         1 Single TT
  bMaxPacketSize0        64
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0002 2.0 root hub
  bcdDevice            6.12
  iManufacturer           3 Linux 6.12.34-1-MANJARO xhci-hcd
  iProduct                2 xHCI Host Controller
  iSerial                 1 0000:00:14.0
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x0019
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 [unknown]
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0004  1x 4 bytes
        bInterval              12

Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bluetooth wireless interface
Couldn't open device, some information will be missing
Negotiated speed: Full Speed (12Mbps)
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass          224 Wireless
  bDeviceSubClass         1 Radio Frequency
  bDeviceProtocol         1 Bluetooth
  bMaxPacketSize0        64
  idVendor           0x8087 Intel Corp.
  idProduct          0x0a2b Bluetooth wireless interface
  bcdDevice            0.01
  iManufacturer           0 
  iProduct                0 
  iSerial                 0 
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x00b1
    bNumInterfaces          2
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           3
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0000  1x 0 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0000  1x 0 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       1
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0009  1x 9 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0009  1x 9 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       2
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0011  1x 17 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0011  1x 17 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       3
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0019  1x 25 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0019  1x 25 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       4
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0021  1x 33 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0021  1x 33 bytes
        bInterval               1
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       5
      bNumEndpoints           2
      bInterfaceClass       224 Wireless
      bInterfaceSubClass      1 Radio Frequency
      bInterfaceProtocol      1 Bluetooth
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0031  1x 49 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            1
          Transfer Type            Isochronous
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0031  1x 49 bytes
        bInterval               1

Bus 001 Device 003: ID 0781:5575 SanDisk Corp. Cruzer Glide
Couldn't open device, some information will be missing
Negotiated speed: High Speed (480Mbps)
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.10
  bDeviceClass            0 [unknown]
  bDeviceSubClass         0 [unknown]
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x0781 SanDisk Corp.
  idProduct          0x5575 Cruzer Glide
  bcdDevice            1.00
  iManufacturer           1 SanDisk
  iProduct                2 Cruzer Glide
  iSerial                 3 4C530001180227111085
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x0020
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0x80
      (Bus Powered)
    MaxPower              224mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk-Only
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Couldn't open device, some information will be missing
Negotiated speed: SuperSpeed (5Gbps)
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               3.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 [unknown]
  bDeviceProtocol         3 
  bMaxPacketSize0         9
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0003 3.0 root hub
  bcdDevice            6.12
  iManufacturer           3 Linux 6.12.34-1-MANJARO xhci-hcd
  iProduct                2 xHCI Host Controller
  iSerial                 1 0000:00:14.0
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x001f
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 [unknown]
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0004  1x 4 bytes
        bInterval              12
        bMaxBurst               0

Please use proper formatting when pasting terminal output. Type three backticks (`) above and below the terminal output. It makes things much easier to read.

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What?

In a minute I’ll have formatted your unformatted an unreadable output into someting you should have done.

I’ve just had a chat with a well-educated friend about these “fuses”.

What I was referring to would actually be a “poly-switch” and these self-reset after a while. It could, however, be a circuit protector (which actually is a fuse. Let’s hope not).

@kay-dee If you have anything which lights up when plugged in to a USB port, this will help to confirm if power is present or not.

Yes, BG. The SanDisc flash-drive glows, a slow steady flash. Thank you for taking the time.

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Thanks for replying, sorry for the delay.

I can’t say I’d really know what to look for here, but is there any activity if you run journalctl -f and plug a USB device in? … it may well be helpful to paste that output here.

Note: CTRL + C to quit the monitor.

I just want to be clear. Do you want me to plug in the flash-drive before or after I run the command?

Run the command first. It will spit out some output and then wait for new activity.

Then attach a USB device and see what extra lines show up, if any. It’s those we’d be interested in seeing. :wink:

    ~  journalctl -f                                                    ✔ 
Jul 05 00:02:10 kaydee-20k5s2rd04 localsearch-3[2595]: Running on LOW Battery, pausing
Jul 05 00:04:16 kaydee-20k5s2rd04 gnome-shell[1422]: Property _NET_WM_NAME on window 0x32006ac contained invalid UTF-8
Jul 05 00:04:21 kaydee-20k5s2rd04 gnome-shell[1422]: Property _NET_WM_NAME on window 0x3200048 contained invalid UTF-8
Jul 05 00:04:21 kaydee-20k5s2rd04 gnome-shell[1422]: Property _NET_WM_NAME on window 0x3200048 contained invalid UTF-8
Jul 05 00:04:21 kaydee-20k5s2rd04 gnome-shell[1422]: Property _NET_WM_NAME on window 0x3200048 contained invalid UTF-8
Jul 05 00:04:29 kaydee-20k5s2rd04 systemd[1289]: Started Application launched by gnome-shell.
Jul 05 00:04:29 kaydee-20k5s2rd04 systemd[1289]: Created slice Slice /app/org.gnome.Terminal.
Jul 05 00:04:29 kaydee-20k5s2rd04 systemd[1289]: Starting GNOME Terminal Server...
Jul 05 00:04:30 kaydee-20k5s2rd04 systemd[1289]: Started GNOME Terminal Server.
Jul 05 00:04:30 kaydee-20k5s2rd04 systemd[1289]: Started VTE child process 9355 launched by org.gnome.Terminal process 9343.
Jul 05 00:06:15 kaydee-20k5s2rd04 kernel: usb 1-1: new high-speed USB device number 4 using xhci_hcd
Jul 05 00:06:15 kaydee-20k5s2rd04 kernel: usb 1-1: New USB device found, idVendor=13fe, idProduct=4200, bcdDevice= 1.00
Jul 05 00:06:15 kaydee-20k5s2rd04 kernel: usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Jul 05 00:06:15 kaydee-20k5s2rd04 kernel: usb 1-1: Product: USB DISK 2.0
Jul 05 00:06:15 kaydee-20k5s2rd04 kernel: usb 1-1: Manufacturer:         
Jul 05 00:06:15 kaydee-20k5s2rd04 kernel: usb 1-1: SerialNumber: 90007154AB159425
Jul 05 00:06:15 kaydee-20k5s2rd04 kernel: usb-storage 1-1:1.0: USB Mass Storage device detected
Jul 05 00:06:15 kaydee-20k5s2rd04 kernel: scsi host2: usb-storage 1-1:1.0
Jul 05 00:06:15 kaydee-20k5s2rd04 mtp-probe[9420]: checking bus 1, device 4: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-1"
Jul 05 00:06:15 kaydee-20k5s2rd04 mtp-probe[9420]: bus: 1, device: 4 was not an MTP device
Jul 05 00:06:15 kaydee-20k5s2rd04 mtp-probe[9424]: checking bus 1, device 4: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-1"
Jul 05 00:06:15 kaydee-20k5s2rd04 mtp-probe[9424]: bus: 1, device: 4 was not an MTP device
Jul 05 00:06:16 kaydee-20k5s2rd04 kernel: scsi 2:0:0:0: Direct-Access              USB DISK 2.0     PMAP PQ: 0 ANSI: 4
Jul 05 00:06:16 kaydee-20k5s2rd04 kernel: sd 2:0:0:0: Attached scsi generic sg1 type 0
Jul 05 00:06:19 kaydee-20k5s2rd04 kernel: sd 2:0:0:0: [sdb] 15130624 512-byte logical blocks: (7.75 GB/7.21 GiB)
Jul 05 00:06:19 kaydee-20k5s2rd04 kernel: sd 2:0:0:0: [sdb] Write Protect is off
Jul 05 00:06:19 kaydee-20k5s2rd04 kernel: sd 2:0:0:0: [sdb] Mode Sense: 23 00 00 00
Jul 05 00:06:19 kaydee-20k5s2rd04 kernel: sd 2:0:0:0: [sdb] No Caching mode page found
Jul 05 00:06:19 kaydee-20k5s2rd04 kernel: sd 2:0:0:0: [sdb] Assuming drive cache: write through
Jul 05 00:06:19 kaydee-20k5s2rd04 kernel: sd 2:0:0:0: [sdb] Attached SCSI removable disk

So from this it seems that the OS sees the USB device correctly, as far as I can tell. I guess when you unplug it you’ll also see more output.

This means the hardware and (to a large extent) the software is working fine. Seems to me there’s an issue with the file manager if it’s not showing up there. :man_shrugging:

How about lsblk and sudo parted -l with the drive plugged in? This may help to confirm. Cheers!

ETA: Another potentially useful one: mount | grep '/dev/'

    ~  lsblk                                                            ✔ 
NAME   MAJ:MIN RM   SIZE RO TYPE MOUNTPOINTS
loop0    7:0    0 104.5M  1 loop /var/lib/snapd/snap/core/17210
loop1    7:1    0  86.7M  1 loop /var/lib/snapd/snap/simplescreenrecorder/1
loop2    7:2    0  50.9M  1 loop /var/lib/snapd/snap/snapd/24505
loop3    7:3    0  50.9M  1 loop /var/lib/snapd/snap/snapd/24718
sda      8:0    0 238.5G  0 disk 
├─sda1   8:1    0   300M  0 part /boot/efi
└─sda2   8:2    0 238.2G  0 part /
sdb      8:16   1   7.2G  0 disk 
    ~  sudo parted -l                                                   ✔ 
[sudo] password for kaydee: 
Model: ATA SAMSUNG MZNLN256 (scsi)
Disk /dev/sda: 256GB
Sector size (logical/physical): 512B/4096B
Partition Table: gpt
Disk Flags: 

Number  Start   End    Size   File system  Name  Flags
 1      2097kB  317MB  315MB  fat32              boot, esp
 2      317MB   256GB  256GB  ext4         root


Error: /dev/sdb: unrecognised disk label
Model:  USB DISK 2.0 (scsi)                                               
Disk /dev/sdb: 7747MB
Sector size (logical/physical): 512B/512B
Partition Table: unknown
Disk Flags: 

This suggests the USB has become corrupted. This does happen when you least expect it. :frowning:

One thing I forgot to ask: do any other USB devices work if you have any?

Can you access the USB disk via e.g. GParted to re-format it?

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Thanks BG. I tried running a ISO file from a flash-drive and was able to boot into the distro without issue. I’ve a mouse and an external keyboard somewhere, but I’d have to dig them out. It’s after midnight here, so if you want, I can try that in the morning.

Again thank you so much… Katie

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That’d be good. One last thought, which I should have asked earlier. Is it, by any chance, formatted as NTFS? :thinking:

At least this seems to confirm your ports are OK. :smiley_cat:

Cheers.

Okay, BG… Progress.

NTFS? Sorry… I really don’t remember, but…

I was able to format an old flash-drive to FAT 16, not in G-Parted, but in Discs. The drive showed up in the menu and I was able to save a document to it. I’ll check the other devices in the morning and get back to you.

Sleep well… Katie

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