Hello people.
My USB-3.0 slots at the front of my tower are not working in linux.
These slots work on windows, so I doubt that there is bad hardware involved.
I have tried 5 different kernel versions. 4.19, 5.4, 5.10, 5.13, and finally 5.14.
But all of them give the same journalctl messages:
This is what it looks like when the two 3.0 slots are empty:
Aug 20 04:01:48 nysTower kernel: usb 5-4: 2:1: cannot get freq at ep 0x82
Aug 20 04:01:54 nysTower lightdm[1309]: gkr-pam: unable to locate daemon control file
Aug 20 04:01:55 nysTower kernel: usb 5-4: 2:1: cannot get freq at ep 0x82
Aug 20 04:01:55 nysTower kernel: usb 5-4: 2:1: cannot get freq at ep 0x82
If I put a device in them:
Aug 20 02:09:15 nysTower kernel: usb usb3-port2: Cannot enable. Maybe the USB cable is bad?
Aug 20 02:09:16 nysTower kernel: usb usb3-port2: Cannot enable. Maybe the USB cable is bad?
Aug 20 02:09:17 nysTower kernel: usb usb3-port2: Cannot enable. Maybe the USB cable is bad?
I don’t know what to do about this, and I’m pretty sure compared to most of you I’m not all that well versed in working with linux yet, so if you have a solution for me, or even just a way for me to diagnose the problem better, I might need very detailed instructions.
Cheers o/
inxi:
System:
Kernel: 5.10.59-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64
root=UUID=ffe0ecbe-0011-4676-a40f-24e394f261df rw quiet apparmor=1
security=apparmor udev.log_priority=3 mem_sleep_default=deep
Desktop: Xfce 4.16.0 tk: Gtk 3.24.29 info: xfce4-panel wm: xfwm 4.16.1 vt: 7
dm: LightDM 1.30.0 Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Desktop Mobo: Micro-Star model: MPG X570 GAMING PLUS (MS-7C37) v: 2.0
serial: <filter> UEFI: American Megatrends LLC. v: A.E0 date: 06/22/2021
Battery:
Message: No system battery data found. Is one present?
Memory:
RAM: total: 31.34 GiB used: 4.66 GiB (14.9%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: 6-Core model: AMD Ryzen 5 3600 bits: 64 type: MT MCP arch: Zen 2
family: 17 (23) model-id: 71 (113) stepping: 0 microcode: 8701021 cache:
L2: 3 MiB bogomips: 86432
Speed: 2298 MHz min/max: 2200/3600 MHz boost: enabled Core speeds (MHz):
1: 2298 2: 3765 3: 2199 4: 2199 5: 2066 6: 2200 7: 2194 8: 2200 9: 2256
10: 3806 11: 2061 12: 2200
Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total cqm_occup_llc
cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c flushbyasid
fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibs irperf lahf_lm lbrv lm
mba mca mce misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc
nopl npt nrip_save nx osvw overflow_recov pae pat pausefilter pclmulqdq
pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold pge pni popcnt pse
pse36 rdpid rdpru rdrand rdseed rdt_a rdtscp rep_good sep sev sev_es sha_ni
skinit smap smca sme smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp
succor svm svm_lock syscall tce topoext tsc tsc_scale umip v_vmsave_vmload
vgif vmcb_clean vme vmmcall wbnoinvd wdt xgetbv1 xsave xsavec xsaveerptr
xsaveopt xsaves
Vulnerabilities: Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP:
conditional, RSB filling
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: AMD Ellesmere [Radeon RX 470/480/570/570X/580/580X/590]
vendor: Gigabyte driver: amdgpu v: kernel bus-ID: 2d:00.0 chip-ID: 1002:67df
class-ID: 0300
Display: x11 server: X.Org 1.20.13 compositor: xfwm4 v: 4.16.1 driver:
loaded: amdgpu,ati unloaded: modesetting alternate: fbdev,vesa
display-ID: :0.0 screens: 1
Screen-1: 0 s-res: 3840x1080 s-dpi: 96 s-size: 1016x285mm (40.0x11.2")
s-diag: 1055mm (41.5")
Monitor-1: DisplayPort-0 res: 1920x1080 hz: 60 dpi: 96
size: 509x286mm (20.0x11.3") diag: 584mm (23")
Monitor-2: HDMI-A-0 res: 1920x1080 hz: 144 dpi: 92
size: 531x298mm (20.9x11.7") diag: 609mm (24")
OpenGL: renderer: Radeon RX 590 Series (POLARIS10 DRM 3.40.0
5.10.59-1-MANJARO LLVM 12.0.1)
v: 4.6 Mesa 21.1.6 direct render: Yes
Audio:
Device-1: AMD Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590]
vendor: Gigabyte driver: snd_hda_intel v: kernel bus-ID: 2d:00.1
chip-ID: 1002:aaf0 class-ID: 0403
Device-2: AMD Starship/Matisse HD Audio vendor: Micro-Star MSI
driver: snd_hda_intel v: kernel bus-ID: 2f:00.4 chip-ID: 1022:1487
class-ID: 0403
Device-3: Turtle Beach Turtle Beach Stream Mic (Mic Only) type: USB
driver: hid-generic,snd-usb-audio,usbhid bus-ID: 5-4:4 chip-ID: 10f5:214f
class-ID: 0102
Sound Server-1: ALSA v: k5.10.59-1-MANJARO running: yes
Sound Server-2: JACK v: 1.9.19 running: no
Sound Server-3: PulseAudio v: 15.0 running: yes
Sound Server-4: PipeWire v: 0.3.33 running: yes
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Micro-Star MSI X570-A PRO driver: r8169 v: kernel port: d000
bus-ID: 27:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: enp39s0 state: up speed: 100 Mbps duplex: full mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: noprefixroute scope: link
WAN IP: <filter>
Bluetooth:
Message: No bluetooth data found.
Logical:
Message: No logical block device data found.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 3.42 TiB used: 943.63 GiB (27.0%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Crucial model: CT1000P1SSD8
size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
lanes: 4 type: SSD serial: <filter> rev: P3CR020 temp: 38.9 C scheme: GPT
ID-2: /dev/sda maj-min: 8:0 vendor: Western Digital model: WD10EARS-00Y5B1
size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 3.0 Gb/s
type: N/A serial: <filter> rev: 0A80 scheme: MBR
ID-3: /dev/sdb maj-min: 8:16 vendor: Seagate model: ST1500DL003-9VT16L
size: 1.36 TiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
type: HDD rpm: 5900 serial: <filter> rev: CC4A scheme: MBR
ID-4: /dev/sdc maj-min: 8:32 vendor: SanDisk model: SDSSDHP128G
size: 119.24 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
type: SSD serial: <filter> rev: 6RL scheme: MBR
ID-5: /dev/sdd maj-min: 8:48 vendor: Intenso model: SSD Sata III
size: 118 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
type: SSD serial: <filter> rev: 6K scheme: MBR
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 398.93 GiB size: 391.66 GiB (98.18%)
used: 51.66 GiB (13.2%) fs: ext4 dev: /dev/nvme0n1p3 maj-min: 259:3
label: N/A uuid: ffe0ecbe-0011-4676-a40f-24e394f261df
ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%)
used: 280 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
uuid: 77D6-90D7
ID-3: /mnt/gamesSSD.128 raw-size: 116 GiB size: 116 GiB (100.00%)
used: 93.97 GiB (81.0%) fs: ntfs dev: /dev/sdd1 maj-min: 8:49
label: GamesSSD128 uuid: 86A4A294A4A285F1
ID-4: /mnt/steamLib1 raw-size: 439.45 GiB size: 431.49 GiB (98.19%)
used: 112.5 GiB (26.1%) fs: ext4 dev: /dev/nvme0n1p4 maj-min: 259:4
label: N/A uuid: 47d06549-9dd9-4b36-8b23-009d59dd3a97
ID-5: /mnt/steamLib2_ntfs raw-size: 931.51 GiB size: 931.51 GiB (100.00%)
used: 685.49 GiB (73.6%) fs: ntfs dev: /dev/sda1 maj-min: 8:1 label: Steam
uuid: 12E658E9E658CF1B
Swap:
Alert: No swap data was found.
Unmounted:
ID-1: /dev/nvme0n1p2 maj-min: 259:2 size: 92.63 GiB fs: ext4 label: N/A
uuid: d38673ac-fcb6-4021-b6c8-b5588c7a313f
ID-2: /dev/sdb1 maj-min: 8:17 size: 100 MiB fs: ntfs label: N/A
uuid: 08AC4B62AC4B4A00
ID-3: /dev/sdb2 maj-min: 8:18 size: 1.31 TiB fs: ntfs label: Boot_1.5TB
uuid: FC204C79204C3CC0
ID-4: /dev/sdb3 maj-min: 8:19 size: 50 GiB fs: ntfs label: Recover
uuid: EE704D7E704D4E91
ID-5: /dev/sdb4 maj-min: 8:20 size: 1 GiB fs: ntfs label: N/A
uuid: 521CA5A31CA58319
ID-6: /dev/sdc1 maj-min: 8:33 size: 100 MiB fs: ntfs
label: System-reserviert uuid: EE7A41687A412F21
ID-7: /dev/sdc2 maj-min: 8:34 size: 118.59 GiB fs: ntfs label: N/A
uuid: 628443B684438B8B
ID-8: /dev/sdc3 maj-min: 8:35 size: 560 MiB fs: ntfs label: N/A
uuid: 3CD2DEC8D2DE8594
ID-9: /dev/sdd2 maj-min: 8:50 size: 2 GiB fs: vfat label: GRUB
uuid: CE4C-AE67
USB:
Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 6 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-1:2 info: Razer USA BlackWidow Chroma type: Keyboard,Mouse
driver: razerkbd,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s power: 500mA
chip-ID: 1532:0203 class-ID: 0300
Device-2: 1-6:3 info: Valve Wireless Steam Controller type: Keyboard,HID
driver: hid-steam,usbhid interfaces: 5 rev: 2.0 speed: 12 Mb/s power: 100mA
chip-ID: 28de:1142 class-ID: 0300
Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 6 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 3-5:2 info: Micro Star MYSTIC LIGHT type: HID
driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 12 Mb/s
power: 500mA chip-ID: 1462:7c37 class-ID: 0300 serial: <filter>
Hub-4: 3-6:3 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s
power: 100mA chip-ID: 05e3:0608 class-ID: 0900
Hub-5: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-6: 5-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 5-1:2 info: Razer USA Naga Epic Chroma (Wired)
type: Mouse,Keyboard driver: hid-generic,usbhid interfaces: 3 rev: 2.0
speed: 12 Mb/s power: 500mA chip-ID: 1532:003e class-ID: 0300
Device-2: 5-4:4 info: Turtle Beach Turtle Beach Stream Mic (Mic Only)
type: HID,Audio driver: hid-generic,snd-usb-audio,usbhid interfaces: 3
rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 10f5:214f class-ID: 0102
Hub-7: 6-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
System Temperatures: cpu: 51.8 C mobo: N/A gpu: amdgpu temp: 43.0 C
Fan Speeds (RPM): N/A gpu: amdgpu fan: 825
Info:
Processes: 329 Uptime: 31m wakeups: 0 Init: systemd v: 248 tool: systemctl
Compilers: gcc: 11.1.0 Packages: pacman: 1286 lib: 418 flatpak: 0
Shell: Bash v: 5.1.8 running-in: xfce4-terminal inxi: 3.3.06
